789 comments found.
Hello Support Team, how can I access the car dealer dashboard ? can we connect it to woocommerce my account page, so the car dealer can check the his cars items in woocommerce my account dashboard ?
Hello
You can add the “Dealer Dashboard” menu in the topbar in the Top Bar Layout field. Please refer to the below document for more information.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=topbar
Please refer to the below documents for more information about the dealer dashboard. And since the dealer dashboard has its standalone page, users can check and manage their details and vehicles.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=front-submission
If you have any other queries, please create a support ticket on our support (https://potezasupport.ticksy.com/) so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello,
I would like to remove “Add your car” from front page, but there is no option (checkbox) for this in my Front Submission Settings. Maybe it is moved somewhere else?
The other thing is mobile menu somehow turned white and is not visible on white header. Theme I use has white header itself. How can I change to color black so it is visible?
Hope you can help!
Hello
Please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your queries with screenshots, reference links, and steps to replicate the queries so that our concerned team can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hi guys, your Cardealer is awesome. . But I need to disabled some of Core Attributes. May you help me?
I mean, I need to disabled some of Core Attributes in “Add Car’ form cause I don’t need some of that attributes
Hello
The theme provides the option to show/hide the form sections and the option to show/hide additional attributes, but currently, there is no option to show/hide core attributes.
Please refer to the below documents for more information.
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=add-car-form-sections
- https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=cdfs-additional-attributes
If you have any other queries, please create a support ticket on our support (https://potezasupport.ticksy.com/) so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hi , Do you have the carfax integration available ?
Hello,
Please refer to the below documents to set the vehicle review stamp.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=vehicle-review-stamps
If you have any other queries, please create a support ticket on our support (https://potezasupport.ticksy.com/) so that we can guide you in a more organized way.
Thanks, Mukesh – https://www.potenzaglobalsolutions.com/.
Hello, is it possible to add car status( new, used ) filter to the shortcode Vehicles Carroussel to this list: esc_html__( ‘Newest’, ‘cardealer-helper’ ) => ‘pgs_new_arrivals’, esc_html__( ‘Featured’, ‘cardealer-helper’ ) => ‘pgs_featured’, esc_html__( ‘On sale’, ‘cardealer-helper’ ) => ‘pgs_on_sale’, esc_html__( ‘Cheapest’, ‘cardealer-helper’ ) => ‘pgs_cheapest’, ),
Thanks in advance
Hello
Please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your customization requirements so that we can check and assist you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello, please could you explain how the theme can actually collects stats about item views because when i connect to a dealer account i see item views for example 500, does this mean that there are 500 customers that have seen this car publication?
Hello
Yes, it shows the number of vehicle page views.
If you have any other queries, please create a support ticket on our support (https://potezasupport.ticksy.com/) so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello, how to solve this issue please: New values not allowed for %s, Please select the value from existing dropdown/Autocomplete when i try to add a new car and set for example model or engine i receive this message, i need to add new engine or new model not listed
Hello,
You can do it from Theme Options > Front Submission > General Settings > Enable Allow To add New Attribute (see screenshot).
If you have any other queries, please create a support ticket on our support (https://potezasupport.ticksy.com/) so that we can guide you in a more organized way.
Thanks, Mukesh – https://www.potenzaglobalsolutions.com/
Hi, Pre sales query: 1> Does this support multiple dealers? I want to add dealers with their own profiles. And on their profiles their listings should appear. 2> If the above is possible, is it possible to display dealer phone number as a click to call button? 3> Can we disable fields displayed on a listing? For example I do not want to show the Finance calculator.
Hello,
- Does this support multiple dealers? I want to add dealers with their own profiles. And on their profiles their listings should appear
=> The theme has the functionality to add cars from frontside where dealers and users can register, login, and create their vehicles for listing. Also, from the backend side, the admin can edit/update dealer/user profiles and vehicle information.
The dealer registration feature is available in the Car Dealer theme. Please visit the link below to register and check dealer registration. https://cardealer.potenzaglobalsolutions.com/dealer-login/
Please refer to the below link for how the dealer profile will look on frontside.
https://cardealer.potenzaglobalsolutions.com/author/dealer/
https://cardealer.potenzaglobalsolutions.com/elementor/author/dealer/
- If the above is possible, is it possible to display dealer phone number as a click to call button?
=> If you want to display the dealer’s phone number on the vehicle detail page, then you use the Vehicle Seller Contact widget in the vehicle detail page sidebar, or if you are using Car Dealer Templates, you can use VC Shortcode or Elementor Widget in the builder
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=cardealer-templates
You can also display a Phone No on the Dealer profile page. Please refer to the below link for how the dealer profile will look on frontside.
https://cardealer.potenzaglobalsolutions.com/author/dealer/
- Can we disable fields displayed on a listing? For example I do not want to show the Finance calculator.
=> You can manage the sidebar content from the widgets section. For that, go to Appearance -> Widgets -> Vehicles Listing Sidebar. Expand that Vehicle Listing Sidebar section and click on Car Dealer – Financing Calculator and click on Remove Legacy Widget (see screenshot) and click on the update button of the widget section.
If you have any other queries, please create a support ticket on our support (https://potezasupport.ticksy.com/) so that we can guide you in a more organized way.
Thanks, Mukesh – https://www.potenzaglobalsolutions.com/
Hello,
The “make” and “model” attributes are not available in the attribute list or in any of the attribute settings in the theme options. I would like to know how I can add the “make” attribute as a base attribute to the compare page and also in the Compare Fields section.
Since the same issue persists across all attribute parameters in the theme options, I am unable to include the “make” and “model” attributes, for example, in the Vehicles Listing Filters. Could you please assist me with this matter as soon as possible? I would greatly appreciate your help.
Hello,
Please create a ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your issue with links, steps to replicate the issue and screenshots of the backend and frontend where you are facing the issue so that we can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
dear seller before buying I need a demo admin dashboard
Hello,
Please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com/) so that we can provide you access to check the admin.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello, How to translate tablist title (Overview,General Information, Technical Specification itd)? I read translation document, but still not working. I’m trying to translate into Polish.
Hello,
You can translate them from Theme Options > Inventory Settings > Detail Page > Tabs [sub-section]. Please refer to the below document for more information.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=detail-page
If you have any other queries, please create a ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
update 5,0,0, unstable – Redux Framework plugin gives Rest API error – had to turn it off. There is still a conflict with Site Kit and Car Dealer – REST API
Hello,
Please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about the issue screenshots so that we can check the issue and provide the fix and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello, We would like to reduce some fields in the ad posting form. Could you please help us or tell us the steps to follow?
Hello,
Please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about your requirements with screenshots and references so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hi, does this theme works for listing just my vehicles? I mean, I don´t want to offer packages to other people to list their cars, I just want to show my own cars and not allow anyone to list theirs.
Hello,
Yes, you can list just your vehicles without other people’s listings. Just do not activate the Front Submission features.
If you have any other queries, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com/) so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
PHP version 8.1 – WP version 6.2.2. I have updated the theme and all the plugins but if I try to generate a PDF I get this error
Uncaught TypeError: Cannot read properties of null (reading ‘addEventListener’) at edit.php?post_type=cars:1863:15 /wp-admin/admin-ajax.php:1 Failed to load resource: the server responded with a status of 500 (Internal Server Error)
the “Car Dealer – PDF Generator”it is it’s very old, isn’t there a newer version compatible with PHP8?
Hello,
We are working on it, and it will be available ASAP. Please create a support ticket on our support (https://potezasupport.ticksy.com/) with related details so that we can let you know once it’s ready.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Is it possible to have an indicative date of when the updated plugin will be available?
Hello,
We can’t provide an ETA right now, but we hope it will be available in one week or two. As requested before, please create a support ticket on our support (https://potezasupport.ticksy.com/) with related details so that we can let you know once it’s ready.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello,
We tested Car Dealer – PDF Generator addon with WordPress 6.2.2 and PHP 8.2, and it’s working fine (see screencast).
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
So disappointed in this theme.
I have a few questions: WHY is the header and footer not done as an Elementor template, meaning that you have more control over how it looks plus assigning different headers and footers to different pages, as Elementor should work! Then: WHY is the year, stock number, vin number and MILEAGE set as an attribute?? Meaning I have to create a mileage attribute for 300 cars which changes every day, instead of just filling in the mileage or VIN number, etc.? How do I add new/additional features and Options items and technical specs? I specifically asked if I can export from old Car Dealer site and import to a new installation yet your documentation is so out of date and it does not explain anywhere how to do any of this and the videos are without sound so you don’t know what they are trying to explain??
Hello,
We replied to your ticket (#3394767) with the same query on our support. Please check and provide your feedback.
If you have any other queries, please create a support ticket on our support (https://potezasupport.ticksy.com/) so that we can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
HI, I wanted to renew the assistance for another site which I will have to do. I have a question before renewing support: inside the car tab is the “PDF brochure” button. Is this pdf generated automatically? Or is it a simple pdf that I have to create (independently with some software) and then manually upload into a car? Because I remember that in the old site I made years ago (which I no longer manage) the pdf was automatically generated via a button in the site admin. Thanks!
Hello,
Yes, the theme has a feature to generate vehicle brochures with the “Car Dealer – PDF Generator” addon. So, you can generate the PDF brochure automatically or can upload your custom PDF brochure and select it in the respective field. You can design brochure layouts as per your requirements. Please refer to the below documents for more information.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=vehicle-brochure-generation-2
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=addons
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=detail-page
If you have any other queries, please create a support ticket on our support (https://potezasupport.ticksy.com/) so that we can guide you in a more organized way.
Thanks, Mukesh – https://www.potenzaglobalsolutions.com/.
Hello, I love your theme, it works perfect, but I have one small problem. I cannot setup filter in listing page in mobile version. https://damixtrade.sk/kupit-auto/
I tried to create widget /off canvas/ but nothing works. Could you navigate me?
Hello,
Please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information with screenshots that what settings you are doing and what issue you are facing with output so that we can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Sorry, I cannot. Your system wrote me that my licence expired
Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license
I just need to know how to setup filtering cars in mobile version (I didnt find in in documentation)
Hello,
Please refer to the below document. Hope this will help you to resolve your query.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=inventory-page#mobile-settings
If you still have any other queries, please create a support ticket on our support (https://potezasupport.ticksy.com/) so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
It states here that there is a 50% off on theme special? But when I click on specials its for the normal price?
Hello,
Please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information with screenshots so that we can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
A pre-sales ticket?? You are missing the point. On this Themeforest platform you advertise a 50% discount on your theme, but its not applicable when I click on the link or try to purchase it for the reduced price??
Hello,
Currently, there are no sales ongoing on the theme (see https://imgsh.net/i/TfSMnaT.png). That’s why we requested you create a pre-purchase ticket with details and screenshots. And that’s because if there is such an issue, we can contact the ThemeForest support team to look into the issue.
So, we are requesting you again to create a pre-purchase ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information with screenshots so that we can check and proceed further.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello, I am very interested in your theme. But I wanted to know first if it is possible: 1st select cars as “favorites” to make a list of favorites. 2nd if you can put instead of $, USD, which is the way in which my country is used as a dollar symbol.
Thank you!
Hello, another question. Can a page be generated to show only the condition ones, eg: Used and another for new ones? Thank you!
Hello,
- 1st select cars as “favorites” to make a list of favorites
=> We provided a Wishlist option instead of favorites. You can make a list by that Options (see screenshot). Please refer t the below document for more information.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=cdfs-wishlist - if you can put instead of $, USD, which is the way in which my country is used as a dollar symbol.
=> Sorry to say, but there is no in-built option for this. You can hook your custom function to update the symbol per your requirements. - Can a page be generated to show only the condition ones, eg: Used and another for new ones? Thank you!
=> For that, we provided a Vehicles Conditions Tabs Shortcode. Please refer to the below document for more information.
https://docs.potenzaglobalsolutions.com/docs/cardealer/?section=cars-conditions
If you have any other queries, please create a pre-purchase ticket on our support (https://potezasupport.ticksy.com/) so that we can guide you in a more organized way.
Thanks, Mukesh – https://www.potenzaglobalsolutions.com/
