338 comments found.
There is no link for downloading select-core plugin to reinstall it ? Is this a bug ?
Thu Feb 01 04:54:58.028922 2024 pid 23 PHP Warning: include_once(/var/www/html/wp-content/plugins/select-core/shortcodes/audio-playlist/options-map/map.php): failed to open stream: No such file or directory in /var/www/html/wp-content/plugins/select-core/shortcodes/audio-playlist/load.php on line 4 Thu Feb 01 04:54:58.028968 2024 pid 23 PHP Warning: include_once(): Failed opening ’/var/www/html/wp-content/plugins/select-core/shortcodes/audio-playlist/options-map/map.php’ for inclusion (include_path=’.:/usr/local/lib/php’) in /var/www/html/wp-content/plugins/select-core/shortcodes/audio-playlist/load.php on line 4 Thu Feb 01 04:54:58.029148 2024 pid 23 PHP Warning: include_once(/var/www/html/wp-content/plugins/select-core/shortcodes/contact-form-7/functions.php): failed to open stream: No such file or directory in /var/www/html/wp-content/plugins/select-core/shortcodes/contact-form-7/load.php on line 3 Thu Feb 01 04:54:58.029177 2024 pid 23 PHP Warning: include_once(): Failed opening ’/var/www/html/wp-content/plugins/select-core/shortcodes/contact-form-7/functions.php’ for inclusion (include_path=’.:/usr/local/lib/php’) in /var/www/html/wp-content/plugins/select-core/shortcodes/contact-form-7/load.php on line 3 Thu Feb 01 04:54:58.029378 2024 pid 23 PHP Warning: include_once(/var/www/html/wp-content/plugins/select-core/shortcodes/separator/custom-styles/separator.php): failed to open stream: No such file or directory in /var/www/html/wp-content/plugins/select-core/shortcodes/separator/load.php on line 4
Hello,
Please check if you have updated the theme and its plugins to the latest version listed in change log. Also, we recommend using the theme with PHP 8.0.
If you need to update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins.
You can find select-core.zip file on this path wp-content\themes\mixtapewp\includes\plugins if you wish to re-install it manually. You can also deactivate and delete it, then navigate to Appearance > Install Plugins and install if from there.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Found it, thank you!
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, we bought the theme but unable to submit a ticket as it is not recognizing my purchase code. Any assistance is greatly appreciated.
Hello,
Please make sure to fill in the form as shown in screenshot. First enter your purchase code, then select the profile (in this case Select) and then theme.
We also recommend checking our themes documentation here as well as many great articles that might help you on the way developing your website.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, Yes, I did that but it would not accept my code. It says no results found.I would send a screenshot but unable to upload here.
Hi,
You can also contact our support through this email, just include your purchase code in the mail, and our support agents will gladly help you.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I’m really annoyed by the system of ur theme. I finished my website and wanted to transfer the files to another hosting, and the website went broken. Because some plugins weren’t updated. Now I re-installed the theme & got the same problem. If I want to make a ticket I need to renew my support for 60 dollars. Please fix the plugins and help me because I need to move on ASP, it’s for a client.
Slider Revolution & WPBakery Page Builder
Hi there,
If you need an immediate update of any of the plugins, please send us a mail to our help center providing your purchase code in and one of our support agents will provide you with latest versions. You do not need to extend the support license for this.
Thanks,
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I just purchased your theme, but I see that you haven’t updated the theme since 2021. Can you guys let me know if you are still planning to do this this week. We see several questions about updating the theme. If you don’t do it anymore, we will choose another theme.
Hope to hear from you soon. Regards Dust
Hi there,
The theme will be updated as soon as possible and it is on our priority list so you will for sure be notified once it is released.
If you need some assistance or latest plugin versions that are bundled you are more than welcome to submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
You have used this text more often in your comments. I don’t expect you guys to update the theme anymore. last update was December 2021. Therefore, the php source of the theme is outdated.
Too bad you are not paying attention to this, because the design of the theme appealed to me.
Regards Dust
Hi there,
We do have a procedure to follow and the theme will for sure be updated and compatible with all the latest plugins and versions.
If you need assistance with anything like this until the update is released you are more than welcome to submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
My hosting company will change the PHP version to 8.1 as of September. I’ve already tried 8.1, but the Mixtape theme doesn’t work under this version (at least not at my website). Wordpress version: 6.1.3 Current PHP version: 7.4 When can I download a newer version of the Mixtape theme (is now 2.1)? (If this solves my problems.) Or are the plugins the problem? WPBakery 6.7.0 for instance.
Hi there,
You can use the theme on PHP 8 as it is compatible as well as you can get the latest version of the WPBakery plugin from our support team if you send us a mail to our help center providing your purchase code in it and they will be happy to provide you with the latest versions.
Thanks.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
After a clean installation everything worked again. PHP 8.1 and Wordpress 6.3.1. WordPress was probably corrupted. Thank you very much for your help via email.
Hi there,
Glad to hear that this is resolved.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello Select Themes,
You have not updated this theme since 2021, so its a bit risky running this with all the required plugins latest versions and also the current Wordpress 6.2.2.
Are you planning on updating this year?
Thank you
Rocker
Hi there,
Thanks for writing in!The theme will for sure be updated as soon as possible and still it can be used with the latest version of WP. The latest plugins can be acquired from our support team until the theme update is released.
Thanks for understanding and let us know if you have any additional questions.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I noticed the Events List widget opens the single events in a new window when you click them. How can the single event page be opened in the same window? It makes sense for the ticket link to open in a new window, but not the single events. Thanks.
Hello,
You can change the link target in the Event Single settings (please see screenshot).
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I purchased this theme, but it appears to be non-working. The demo import is frozen on 0% and two of the plugins that come with the theme are outdated and cannot be updated. Can someone help? I submitted a couple of support tickets but I got no response. Thanks.
Hello,
Usually demo import issues are related to weak resources and you can see our recommendations regarding those in this article – Recommended PHP Versions And Resources And How To Set Them.
Also, if you are perhaps using some cache plugin, please deactivate it. It’s recommended that the cache plugin stays deactivated during demo import and while the site is still in the development stage.
On the off chance that you’ve waited for a while and the demo import didn’t finish properly, you can try importing via XML import.
You should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Please understand that our average response time is around 24 hours on weekdays and that our support agents are trying their best to answer all of our users in this timeframe.
We’ve checked and we see that your tickets have been updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center. Thank you.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks for the reply! My PHP resources were all up to par however someone from support was able to login and do the demo import for me. I also saw the other replies and they quickly addressed the concerns. All is working with theme now. I will look forward to your next theme update soon. Much appreciated.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Is there a way that the link opens directly when you click on an artist and not the modal first?
Hello,
Unfortunately no, the artist list shortcode will open the modal pop-up first by default.
Do let know if you have any additional questions.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hey guys, how to remove the sidearea?
Hello,
Please navigate to Appearance > Widgets and remove the “Select Side Area Opener” from header widget area (please see screenshot).
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I installed the theme, but when I try to import the pages etc. it get stuck at 27%. How is this possible?
Hello,
Usually demo import issues are related to weak resources and you can see our recommendations regarding those in this article – Recommended PHP Versions And Resources And How To Set Them.
Also, if you are perhaps using some cache plugin, please deactivate it. It’s recommended that the cache plugin stays deactivated during demo import and while the site is still in the development stage.
On the off chance that you’ve waited for a while and the demo import didn’t finish properly, you can try importing via XML import.
In case you need further assistance with demo import please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
When is the new update coming? I have a conflict on my webpage, probably with newer php versions.
Hello,
We haven’t tested the theme with PHP 8.1 yet, however, compatibility with PHP 8.0 was added in the updates. Please see change log.
If you need to update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
PRESALE QUESTION
Hi there, lovely modern theme, really love it! Regarding the ticket system:
- Is the an in-built payment system compatible (for tickets) directly integrated within theme, and compatible with belgian payment systems such as Bancontact/Visa/Mastercard/Paypal? How does it work? I’m aiming to understand the user’s buying journey.
- Is the theme compatible with eventbrite plugin – A platform that manages ticket booking? This is an alternative ticket system, that would allow us to feature several our of Theatre show events.
Thanks!
Hello,
Thank you for reaching us!
The Events are a custom post type by the theme and you can find more info in the documentation in this link. In the event single options there is a “Buy Tickets Link” option where you can add a link to an external ticket selling service, or you can add tickets as WooCommerce products and add links to these WooCommerce products (please see screenshot).
Do let us know if you have any additional questions.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I need to move the authorization from Site-A to Site-B. I no longer have access to Site-A. Please advise on how to do this. Thanks
Never mind, I figured it out.
Hi there,
We are glad you managed to achieve what you want!
If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I am insterested with Mixtape theme. In the chagelog, the theme is compatible with WordPress5.8.2. So is there any plans to updated to WorsPress6.1.1?
Hello,
Thank you for reaching us!
The compatibility with block-based widgets (added in WordPress 5.8) was included in the latest theme update so you can use the theme on latest version of WordPress.
Do let us know if you have any additional questions.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I am putting together a site to showcase theatre production where writers submit a script, and the ones that win are financed for an event. It is a global site and requires booking and members CRM. I like the templates. C
Hello,
Unfortunately this is not a feature of the theme. All of the features of the theme are displayed in the demo and listed in the Theme Features list.
You can try to achieve this with some 3rd party plugin, however, we haven’t tested such plugins with the Mixtape theme and we cannot give you an exact recommendation. Thank you for understanding.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I would like to know where to edit the /event page. To be precise – when I put an URL of the show page eg. https://www.xy.com/event/my-event/ and I delete the last part of URL, I get https://www.xy.com/event what shows an “Archive” page of all of my events. Where can I edit the label of this page in Wordpress?
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
It’s possible to import events from Eventbrite?
Hello,
Thank you for reaching us!
Events are added as a custom post type by the theme. We haven’t tested the integration with the Eventbrite and we cannot guarantee it’s compatibility.
Do let us know if you have any additional questions.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello – Please provide a way to deactivate or disconnect the purchase from old site. This site is no longer online. You should have an easier way to handle this. I shouldn’t need to contact you to handle this.
Hello,
You can now easily deregister your purchase code via our Help Center by following instructions from this article – Deregister Qode Interactive themes via the Help Center. If you are unsure about the domain where the theme was previously registered, you can enter any url (like google.com), and in the error message correct url will be written.
In case you need further assistance please contact us through this email, include your purchase code in the email, and our support agents will assist you with deregistration.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Any plans to have this updated soon to WP6?
Hello,
We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however it will be listed in the changelog.
We’ve included compatibility with block-based widgets (added in WordPress 5.8) in latest theme update so theme should work correctly on latest version of WordPress.
Do let us know if you have any additional questions.
Support
Select Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
