32 comments found.
Wordpress version?
Sorry this is only shopify theme.
hello, i have a couple more pre-purchase questions: is the theme compatible with any subscription apps? does the theme support multi-language? thank you very much
yes
hello, is it possible to modify the sources (html, css, javascript) for graphic customisations ?
Yes, it is possible through custom code. For more information, please feel free to contact our technical team at support@ishithemes.com.
hi, i wrote to the email but no reponse.
i need to know if is possible to modify the css,sass or scss of the theme elements in order to customise the colours and position of the elements and I wanted to know if the sources (css,sass or scss) are also included in the package they supply
thank you very much
Could you please provide your registered ticket number if you’ve already contacted support@ishithemes.com? We’ve already shared it, but we haven’t received any email from your end. If possible, kindly resend it so we can assist you further.
Hi, i’ve found your reply in the spam
raised a support ticket in regards to missing Heading text on collections page. Can you help?
Could you please contact our support on : support@ishithemes.com They will guide you do it.
how to hide add to cart button in fabulous shopify theme
Could you please contact our support on : support@ishithemes.com They will guide you do it.
Thanks.
hi, can use this theme on wordpress?
No the theme is not available in wordpress.
I bought this cool theme and wanted to edit the background of the `Ishi Single Product Block` to be as the background of the `Ishi Banner + Timer Block` (Pink background) How I can do this, I’m also want to delete the `Hurry! Only units left in stock!`.
Could you please reach out to our support team on : support@ishithemes.com
Thanks.
Support link doesn’t work, says 403 forbidden
You can also email the support team at : support@ishithemes.com
I placed ticked more than 30 hours ago. Nobody answers me. I need a refund, I cant wait more
We’ll issue a refund. But we’re already answered your ticket and followed up twice and there is no response.
Shopify doesn’t accept the zip file – liquid theme file is missing…?
It seems you’re trying to upload the entire zip that you downloaded to Shopify. But that’s a wrong procedure. Please follow these steps to install the theme to Shopify : - First of all please extract the zip file that you downloaded. - Now search for the Upload-able zip file from the extracted file. It could be in the root folder of the extracted zip or in the “Packages” folder. - Upload the zip to Shopify.
I hope this helps you. Let me know if you need further help. Thanks.
Hi guys, I bought the theme and have a question for the support. can you send ma contact details? the support button here doesn’t work. Thank you.
Hello, Thanks for your purchase. You can reach out to support here : https://ishithemes.freshdesk.com/
Thanks again!
hey, shop.js file is editable right?
yes it is.
Thanks.
Hi, some icons doesn’t appear anymore on the theme like the arrows in carrousel and in mobile menu. Is it possible to solve this? Thanks 
Hello, Yes ofcourse our team will help you with the issue. Please create a support ticket here : https://ishithemes.freshdesk.com/
Thanks.
Hello i can’t figure out how to import this i am new to shopify thank you for your help
.No it’s ok i figured thank you and good job
Great!
If you face any further issues, please create a support ticket on : https://ishithemes.freshdesk.com/
Thanks.
How do i edit the footer? Where it says 2021, Fablous I am looking in the footer code and cant seem to find it.. Thanks
Hello,
Could you please contact our support team here : https://ishithemes.freshdesk.com/
They will quickly guide you on the changes
Thanks a lot for your patience and understanding.
Hello is the $34.00 a one time payment? or a monthly fee?? how does this work to instal it in shopify?
Hello, Yes $34.00 is a one time payment and you get lifetime free updates and license.
Once you purchase the theme, you get a download package which you can install on shopify and use it.
If you face any issues, please contact our support at : https://ishithemes.freshdesk.com/
Thanks.
Is it possible to add videos in the product carousel along with product images? Need to add UGC videos of actual customers using the product so just want to make sure this is possible? Thanks
Hello, Yes it is possible to add product videos in the product carousel.
If you don’t see the videos when you add, just contact our support team at : https://ishithemes.freshdesk.com/ and they’ll guide you with it
Thanks.
Hi there,
Hope you are doing well (https://apps.shopify.com/growave).
Tim is here from Growave.
I am interested in co-marketing and integration with your Shopify themes, would you mind letting me know if you are interested?
Let me know what you think and feel free to get back to me at timkhudssw@gmail.com
Planning to buy this theme and the GTMetrix speed mentioned as 92 but when i run on the demo page it shows me 39 for mobile and 82 for the Desktop view. I am bit concerned about the mobile view score. Do you have any demo landing page for mobile which has faster response time. So I can verify that and make my purchase.
We understand your concern. Since the demo showcases the entire sections with high graphics images, it could show a bit lower score. Unfortunately we don’t have any landing page for mobile that could help you verify the load time. In case you need any further clarifications, you can reach out to our team at : https://ishithemes.freshdesk.com/
Hope this helps.
Thanks.
I can understand. Is it possible to split these css files to smaller files to impreove the performance. It can be simple task to do from your side without much code changes. and it seems it can improve the performance
Also when i click on the link https://ishithemes.freshdesk.com/ it gives me a 403 error
We will surely try to help you with everything we can. Could you please try again with the support link? It seems to work fine.
I really appreciate your cooperation and patience.
