4030 comments found.
its working now thanks
Hi,
This issue is caused by the Envato API, which sometimes goes down (it just happened recently). You can try again after a few hours. During this time, you can proceed with everything and won’t need to activate the theme. I apologize for any inconvenience this may have caused.
Next time, if you have any questions, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best Regards,
PenciDesign
will do thanks for fast response.
Can I install this theme and activate my other multiple websites.
Hi,
Thank you for your interest in our theme.
With a single regular license ($59), you can only use it for one website. If you intend to use this theme for more websites, you will need to purchase more licenses. This license policy applies to all WordPress themes on Envato Market. I hope this clarifies the information for you.
Best Regards,
PenciDesign
Do you any single price plan for multple unlimited domains.
Or
We have to buy multiple license for each websites again and again.
Hi,
Unfortunately, at this moment, Themeforest does not offer a single price plan for multiple unlimited domains. You need to purchase a separate license for each domain.
Best Regards,
PenciDesign
I want to use soledad on my new website. When activating the theme I got the message “This license key has been registered for the domain: http://xxxxxxx please buy a new license.”
The mentioned website was deleted long time ago. How do I unregister the theme for this domain so I can activate the theme on my new project? I never had this kind of trouble with other themes… weird
Kind regards
Caro
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Hi, i bought your product and now i enter the purchase code and says that is invalid, what I have to do, if i contact using the supoort says invalid purchase code, and envato support say that I have to contact you trought this way. Please.
Hi,
Thank you for purchasing our theme.
If you are unable to create a new ticket – please send us an email through our contact form. Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Hi sir… i get these notification in the AMP page that use soledad ==>> https://prnt.sc/f19fsCaX0NQe
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Hello again PenciDesign team please discount i will buy Thanks Regards
Hi,
Thank you for your interest in our theme.
Regrettably, we do not currently offer any discount plans. We believe that the price of $59 accurately reflects the value of a WordPress theme as feature-rich as Soledad. Considering the extensive capabilities it offers, we consider this to be a reasonable cost. Please be aware that there’s a possibility of a price increase to $69 in the near future. We hope for your understanding regarding this matter.
Best Regards,
PenciDesign
If I have 100 pictures in travel blog or fashion article or event, how this showing pictures gallery is resolved? Do you have special layout,Views?
Hi,
Thank you for your interest in our theme.
Transitioning to our gallery is a seamless process. When you switch from any other theme to ours, the gallery images will automatically adapt to our gallery image style. Additionally, you have the option to select the default gallery style that best suits your website. This theme offers a variety of gallery styles to choose from.
Best Regards,
PenciDesign
Hi, I want to Buy Soledad Theme In $59 For my Blogs, But i want to Confirm Few Things as there have 200+ Different Theme Design In this So can i Use this In Multiple websites As i want to Use Soledad theme in my 30+ websites So With One Purchase Can I Able to Use In All Sites ?
Hi,
Thank you for your interest in our theme.
With a single regular license ($59), you can only use it for one website. If you intend to use this theme for 30 websites, you will need to purchase 30 licenses. This license policy applies to all WordPress themes on Envato Market. I hope this clarifies the information for you.
Best Regards, PenciDesign
Hi, can we apply subscription module(paywall) on particular blog category like Technology and under that category multiple page is registered. So once user have taken subscription for particular category then they can see all eligible multiple pages/blogs. This type of subscription module is my first priority before purchasing the theme. So may i know this type of implement possible with this theme and if yes can you provide more details how it can be achieved?
Hi,
Thank you for your interest in our theme.
Currently, you can only apply the subscription module (Paywall) to either all posts or specific posts. It cannot be applied to posts based on a specific category at the moment. We will consider adding this feature in future updates.
Best Regards,
PenciDesign
Will you be adding Threads and Nextdoor to the social media options? Or give us space to add our own options?
Hi,
If you want to suggestion us a new feature, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to check it. The comments section is only for pre-sale questions. We hope you understand as we do not have any developers monitoring comments.
Best regards,
PenciDesign
Hello. This is a beautiful theme and i am using it. I just want to know one thing, if i want hide the theme information from public for security reasons, is it possible? i don’t want people can go to website like “wordpress theme detector” and find out the theme information. Is it possible through the theme? or the only option is to download third party plugin. i actually don’t want to download extra plugins to make the website heavy. can you give me any suggestion. Thank you
Hi,
Thank you for purchasing our theme and loving it.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
I am setting up wp on a old domain and once set up will transfer to a new domain. How does that work with the license key if it is first associated with another domain
Hello,
Thank you for your interest in our theme.
You can revoke the license for your previous domain by navigating to Dashboard > Soledad > Theme License and clicking on the “Revoke License” button. Following this, you can proceed to activate the theme on your new domain as usual.
Best Regards,
PenciDesign
Hi! Questions please: 1. Demo install include all posts and images etc to look EXACTLY like each demo? 2. I don’t need to buy anything else to get a working site. Including well updated elementor? And it works well on elementor? I’m asking to be clear as you have your own site builder too (pencil builder). Thanks
Hi,
Thank you for your interest in our theme.
1/ Yes, the demo installation includes all posts, images, etc., to make it look exactly like each demo. You just need to select the demo you want to import to your website. You can also change it to another demo as you wish.
2/ Absolutely, you don’t need to pay any extra costs to get a working site like the ones shown in the demos. And yes, it works well with Elementor.
3/ Please note that we offer the Penci Header Builder exclusively. It’s not a page builder, rather, it’s specifically for creating headers.
Best Regards,
PenciDesign
Hey! Thanks alot! That’s a fantastic reply. Unfortunately, I’ve already purchased a theme much earlier before your reply. Perhaps another time. Take care!
Hi
i just want to know how can i let users register in my website and post news..? can they post news from the frontend..?
if there is an option please guide me how to enable it.. thanks
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
if not here, then where and how i need to insert the activation code, pls guide
this is my downloads page https://snipboard.io/ehC69S.jpg
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
1.Please does this theme have free page builder to use with it? 2.Is there a video on how to use it on wordpress?
Hi,
Thank you for your interested in our theme.
1/ Yes, it works with the free version of the Elementor plugin. You don’t need to pay any extra costs to make it work as shown in our demos.
2/ Certainly! We have the documentation available here and the video tutorial here that you can take a look at.
Best Regards,
PenciDesign
Hi, I just got rid of the theme from the current domain name and uploaded it to a new one. Can you let a new one use the code? Thanks
Hi,
We’ve replied to your email and solved it to help you. Please check it.
Best Regards,
PenciDesign
How do I change “date published” to show “last updated date” all across the website?
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Does your theme have an affiliate marketing plugin or does it need to be installed separately? thanks in advance for your reply
Hi,
Thank you for your interested in our theme.
Could you please send me an email via our contact form and provide details about your requirements? I will review them and provide you with more information.
Best Regards,
PenciDesign
Friends, good afternoon!
Ask me a question: There is a huge difference between views on the website and Google Analytics. Could you tell me why this difference?
Thanks!
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Tks
Hi,
Thank you for your interest in our theme.
With a single regular license ($59), you can only use it for one website. If you intend to use this theme for 30 websites, you will need to purchase 30 licenses. This license policy applies to all WordPress themes on Envato Market. I hope this clarifies the information for you.
Best Regards,
PenciDesign
