170 comments found.
hi for element we can edit life time right ?
Hi! Please provide more details. Thanks!
How to turn off the “drag” in the history carousel? thank you!
Hi! Sorry but theme doesn’t provide such functionality. We will add this function to next update. Thanks!
Hi, is it possible on the individual projects detail page to allow portrait images? I’ve got some I’ve uploaded and it’s cropping off the image to be landscape for the gallery, there’s no settings in the theme customisation to change that I can see? Thanks in advance.
Hi! Thanks for the purchase. Please create a ticket in our support system – https://support.artureanec.com/
Hello, is it compatible with the Polylang plugin?
Thanks in advance.
Hi! Yes, it is. Our customers use this plugin. Thanks!
I purchased Industrium | I installed the Industry & Factory WordPress Theme wordpress theme, but I cannot choose a homepage or a clear theme. I want to customize using the Industry template among the themes available, can you help me?
Hi! Thanks for the purchase. We answered on this ticket. Thanks!
I’m also unable to download/setup demo data, the gear icon just keep spinning, already created ticket #6430, thanks!
Hi! Thanks for the purchase. We answered on this ticket. Thanks!
Hi, Can I get access to PSD please? I created ticket on your support system. Great work!
Hi! Thanks for the purchase. We sent you link by our support system.
Thanks for fast response. Great work!
Thanks!
Hi there, I am struggling to figure out how to adjust the text on the demo sliders on the homepage
Hi! Thanks for the purchase. Please create a ticket in our support system – https://support.artureanec.com Thanks!
And provide more details. Send screenshots etc.
Is it possible to change the menu icon in header to a standard burger icon?
Hi! It needs additional code. Thanks!
industrial plugin conflict with the elementor, when editing the page keep showing safe mode. #6186 please help urgent!
Hi! Thanks for the purchase. We will answer as soon as possible. Thanks!
Hi can you please check my support ticket – #5906 ??
Hi! Thanks for the purchase. We will answer as soon as possible. Thanks!
can you share me video background in slider… so i can purchase theme
Hi! You can add video background to slider. Thanks!
Hi, How can I deactivate purchase code and use it for some other domain?
Hi! Thanks for the purchase. Please create a ticket in our support system – https://support.artureanec.com Thanks!
Hi,
I have an issue that the website leaving an empty header space for no reason, I am trying to edit the header & footer using Elemenetor Header Footer, but when I hide a section it leaves an empty white space for no reason, May I know why is that?
Kkindly check the attachments, nothing is fixing the issue, I tried every single thing using even css code, but unable to solve it.
What’s the issue? here
Appreciate your soonest reply Ticket number is: #5774
Hi! Thanks for the purchase. We answered.
Hello It’s a nice theme, we bought it, but we’re having trouble importing it. We will be glad if you support #5771
Hi! Thanks for the purchase. We answered.
We send a ticket, please reply ASAP #5674
Hi! Thanks for the purchase. We answered on your ticket. Thanks!
Hi,
Thank you so much for creating such a nice theme, but unfortunately, I am unable to install the theme on my domain. Ticket number: #5593 I submitted the ticket to: https://support.artureanec.com
Appreciate your prompt response regarding this. Thank you.
Hi! Thanks for the purchase. We answered.
Hello, is there any way we could edit services using Elementor? Hope to see your response soon!
Hi! Please create a ticket in our support system – https://support.artureanec.com Thanks!
I’ve already raised a ticket (5591), Hope to see your response
Hi! Thanks for the purchase. We answered.
Hi, is there a way for us to edit the post with Elementor?
Hi! Do you mean blog post? Thanks!
Hi, please respond ticket 5551. Urgent
Hi! We will answer as soon as possible. Thanks!
