641 comments found.
Hi, the theme options in the Customizer is really slow. Sometimes it needs 30 seconds to react when clicking or typing. Is there a way to fix this?
Hi! We found it worked well. You can refer to the following methods to improve speed: https://www.wpbeginner.com/wordpress-performance-speed/
Regards, Linethemes
I extended my support but when I go to submit a ticket it still says I don’t have support.
Hi! You can create tickets at the General Questions Category (No purchase code required) https://prnt.sc/Ir1yoHwAx9Ci
Regards, Linethemes
Hi Support, in the Tools> sample data > when I click on one of the demo data import button it shows demo data is imported but nothing actually imported in pages, images, etc.
Hi! Please create a ticket at https://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, linethemes
I don’t have the purchase code so unable to submit a ticket, can you provide the relevant link from where I can download the demo content it will be very helpful. Regards
max_execution_time 180 memory_limit 128M post_max_size 32M upload_max_filesize 32M
Read more: https://linethemes.ticksy.com/article/6458/
You can create tickets at the General Questions Category (No purchase code required) https://prnt.sc/Ir1yoHwAx9Ci
Regards, Linethemes
Hi, this is a prepurchase question, is the theme compatible with elementor?
Hi! This theme is only compatible with WPBakery Builder
Regards, linethemes
How can I chage the custom font?
Hi! Please go to Customize -> Layout & Styles -> Color & Typography -> https://prnt.sc/_b5E2zheQTGA
Regards, Linethemes
No, I want to add an custom font
Hi! You can use plugins to add custom your font: https://colorlib.com/wp/wordpress-custom-fonts/
Regards, linethemes
Hi,
can you update ACF Pro to 6.2.0 please?
6.1.8
Release Date 3rd August 2023
Security Fix – This release resolves a stored XSS vulnerability in admin screens with ACF post type and taxonomy labels (Thanks to Satoo Nakano and Ryotaro Imamura)
Hi! Please update again
Regards, linethemes
can i use the perfex plugin on this which is a wordpress plugin to sync leads from the wordpress theme to perfex
Hi! Yes,with this theme you can use perfex plugin
Regards, linethemes
Any update on php8.0 compatibility, still not compatible. Thanks
Is it compatible with WooCommerce 7.7.0? It says it’s compatible with WooCommerce 6.x.x…
Hi! Yes, the theme is compatible with WooCommerce latest version
Regards, linethemes
Hi,
WP 6.2 compatible?
Thanks
Hi! Yes, our theme is compatible with WP 6.2. (Don’t forget to backup before updating.)
Regards, Linethemes
Thanks for fast reply!
The shopping cart icon is not visible in mobile mode, how can this be fixed?
@media only screen and (max-width: 768px) {
body div[class*="site-header-"][class*="header-brand-"] .extras .menu-extras {
display: table-cell;
width: auto;
}
}
@media only screen and (max-width: 480px) {
div[class*="site-header-"][class*="header-brand-"] .extras .header-info-text,
div[class*="site-header-"][class*="header-brand-"] .extras .menu-extras,
div[class*="site-header-"][class*="header-brand-"] .extras .social-icons,
.menu-extras li.search-box {
display: none;
}
}
Regards, Linethemes
I don’t know why in my cart page https://www.leadmobile.it/index.php/cart/ does not appears the “cross sell sections”
in this screenshot is correct but not in my website https://www.businessbloomer.com/wp-content/uploads/2015/08/woocommerce-remove-cross-sells-cart-page.pngHi! Please create a ticket at https://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, linethemes
It says support has expired or my purchase code has expired. I just need to know why this woocommerce default setting is missing in the theme.
Hi! you can follow the instructions in this article to set up Up-Sells and Cross-Sells products https://woocommerce.com/document/related-products-up-sells-and-cross-sells/
Regards, linethemes
Thanks for the message
It says Depending on the theme template, they appear on the cart page below the cart products table with a thumbnail image.
But it doesn’t appear
The blog post header font is a H2, I’d like to change it to a H1 as default for each post. How can I make this change?
Hi! you can customize the code of the content-single.php file according to the following path: tmpl/post/content-single.php https://prnt.sc/A0stfuj7h7W2
Regards, Linethemes
Please I would like to know if this template is compatible with elementor??
Hi! Sorry this theme is not supported for Elementor
Regards, Linethemes
Is this template for a single payment or must it be paid annually?
Hi! you only have to pay once for this theme
Regards, linethemes
Hi,
Could you please tell me how to modify the width of the blog post content area? It is a bit narrow in my client’s opinion and asks me if it could be a bit widther.
Thanks in advance
@media only screen and (min-width: 769px) {
.single-post.sidebar-none .main-content .content .post-inner, .single-attachment.sidebar-none .main-content .content .post-inner {
padding: 0;
margin: 0 auto;
width: 100%
}
.single-post.sidebar-none .main-content .content .post-inner .post-thumbnail, .single-attachment.sidebar-none .main-content .content .post-inner .post-thumbnail {
margin: 0;
}
}
Regards, Linethemes
Thank you very much
Hi, is it possible to see woo commerce page?
Hi! You can see screenshot: https://prnt.sc/WDo6M1fQroNR
Regards, Linethemes
Theme seems not compatible with php version 8.0.28-1.1.1.cpanel as well as 8.1.16-1.1.1.cpanel. I see EOL notification on my panel for 7.4, I tried to switch to both those versions and my website shows critical error on refresh, tried multiple times. works fine after reverting to 7.4. can you please check. Thank you.
Hi! Currently some plugins are not compatible with php 8, for stable use, it is recommended to use php 7. In the near future we will update to be compatible with php 8.
Regards, linethemes
Any update on php 8 support? php 7.4 is EOL. php 8 has significant performance improvement as well. Thank you!
Hi! i checked and it works fine on php8, you can update. please backup your data if there is any problem go back to php 7.4 and notify us
Regards, linethemes
Not compatible, got error immediately to start with after changing to php8.0.. Deprecated: Required parameter $width follows optional parameter $attach_id in …/wp-content/themes/nanosoft/inc/functions-helpers.php on line 371
Deprecated: Required parameter $height follows optional parameter $attach_id in …/wp-content/themes/nanosoft/inc/functions-helpers.php on line 371
Hi! Is there any other problem besides that notice?
Please create a ticket at https://linethemes.ticksy.com with admin information. Our support staff will help you to resolve.
Regards, linethemes
above error kills the page, page not loading any further. once above error is fixed then only will know of other errors. Thanks
Hi, how to setup the sticky content how is on this page (like example) https://live.linethemes.com/nanosoft/it-services/it-support/ I’m talking about the section with: Overview, Solutions, Benefits, etc. Thanks!
Hi! Please go to Appearance -> Fixed Widget Options -> Setup like image: https://prnt.sc/DsNaXiAI26Ir
Regards, Linethemes
Thanks! I will try
Hello, in theme i have option to make header sticky (that only make navigation sticky) but what if i required to make both top-bar and navigation sticky.
is there any way to make both sticky??
Hi! can you send your website url, i will take a look how can i help?
Regards, linethemes
right now i am developing this in local environment. for example consider your demo at https://live.21lab.co/nanosoft-2/ where primary menu is sticky but top menu is not? so if i want to make both sticky how i can do that?
Hi! Please try the following way:
1. Disable option Sticker header: https://prnt.sc/JAaLXM09WBnZ
2. Go to Customize -> Additional CSS copy and paste below code:@media only screen and (min-width: 1025px) {
.site-topbar {
position: fixed;
left: 0;
right: 0;
top: 0;
}
.site-header {
position: fixed;
left: 0;
right: 0;
top: 87px;
}
.admin-bar .site-topbar {
top: 32px;
}
.admin-bar .site-header {
top: 119px;
}
body {
padding-top: 151px;
}
}
Regards, linethemes
Downloading installation package from https://live.linethemes.com/plugins.php?id=nprojects…
Download failed. Forbidden
How do I get this to install?
Hi! you can download by link: https://demo.21lab.co/plugins.php?id=nprojects or create a ticket at https://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, linethemes