80 comments found.
i bought the theme because i like a lot the demo bike. but it doesnt work. I open a ticket and i wait you to resolve this situation. thanks
Hello SmartDataSoft Team,
I’m considering purchasing the Brator theme for an auto parts site, but I need clarification on how the Year/Make/Model (YMM) search is handled in the backend.
1. Can I directly import my own vehicle database (in CSV or Excel format) that contains all vehicles from 1970–2025 (years, makes, and models)? 2. If import is supported, what format or tool is required (e.g., WP All Import, custom table, plugin)? 3. If CSV/Excel import is not supported, how is the vehicle database managed manually in the backend? Is it stored as a taxonomy, custom post type, or separate database table? 4. Can this database be extended/updated easily (e.g., when new models are added in future years)? 5. Does the search functionality allow bulk vehicle data loading, or is each entry added one by one?
Your search feature is a critical part of my project, so I’d appreciate detailed guidance before purchase.
Thank you!
No it is not possible to directly import. You can add more data from backend . All this saved in wordrpess post meta data structured way.
Dear Support Team,
I hope you’re doing well.
I’m currently trying to set up my website using the Brator theme, and I want it to look exactly like your Bike demo version here: https://brator-bike-main-v1.smartdemowp.com
However, when I attempt to import the demo, it doesn’t work properly. The layout, content, and styling do not match the demo site.
I have already created a ticket on your support portal regarding this issue — please check that and get back to me. I’m also posting here to seek quick assistance, as I’m currently stuck and waiting for your response.
Looking forward to your immediate support to get this resolved.
Best regards, RG
Hi, sorry we were offline during that time. However, we have found your ticket and replied to it. Please check that and let us know. Thank you
i tried importing the bike demo but it doest work i wanted the site same as on: https://brator-bike-main-v1.smartdemowp.com but when i import doest work
Hi there,
Thanks for reaching out! We saw your ticket and have already fixed everything for you. The demo has been successfully imported, and we’ve replied to you there with the details.
Let us know if you need anything else — we’re here to help!
Best regards, SmartDataSoft Team
It says error for the demo and i dont have the theme editor brator i dont know why i see the documentation but nothing works
I dont have all the home pages i have only one, and i dont have the json file, and the brator on the dashboard
Hello, Please install the theme first and the from lef click import to demo import theme. It will import theme all content. Their is no json file provided in wp theme.
I have installed the theme, i only have one home not all the demos and i dont have the theme editor, you typed that if you dont have the json file to write to you so i write
Hi, there were a lot of 3rd party plugins on your site, which is why the demo import throws an error, so please deactivate all the 3rd party plugins during the demo import. And since you installed the bike demo, it has only 1 homepage. You can check the demo site for that. And also, we have found your ticket in our support system and we have fixed all the issues for you. You can check your site. Thank you
there in documentation it said that i need to import from files like xml and i import that demo that i wanted, on the screenshots that are on the documentation there was theme editor and like brator on the dashboard but i dont have them, and can you please send me the json file (on documentation said that if i dont have it to type to you to send it)and how can i get all the demos can you help me with this
If you want to import all 3 demos on one site, then it will show duplicated items since the same content will be imported 3 times, and just the design will be changed. So we would recommend that you use a subdomain and import different demos into the different subdomains. That will be the best for you. And if you need my help, no worries, I am here for you. Please just give us a knock in the support system, we will set the demo data for you. Thank you
I want only the HOME 3 design if you can help me and i want the theme builder to be and the brator on the dashboard i imported the xml widget and the other file but on the documentation it said one more file json i dont have that so please help
In this theme, JSON is not needed; we will update the documentation. And for the home 3 design, can you please give us the link of the home 3 you meant? https://brator-main.smartdemowp.com/brator-intro/ Thank you
okay I will set it and let you know in the ticket. Thank you
Do you understand what i need , read all coments and read on the tickect
on 1st July 2025, there is a new update. Where is the change log? what things are changed, and how do we update the existing website? any precautions to take ?
hello i recently update to the latest version however theres a bug on Header Quick Search Title where if you clic on the image autoamtic goes to ERROR 404. please help me out with that or update the theme
check on my website www.rhydom.com
could you please open a ticket in our support system so that we can check and fix the issue for you? Thank you
i dont rememeber my key code thats why i cant open a ticket. is there other way to contact you guys? to fix it?
Hi, you can collect your purchase code from here by following this link. https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code or you can send us an email from our ThemeForest profile. Thank you
I just recently purchased the theme and im unable to import the demo. Once i select any demo of your site it shows error 404. There is clearly something missing or wrong with your demo import. Ive raised a ticket as well but no response. Really a bad experience in the start. Kindly assist
Hi,
Sorry for the inconvenience, we are working on your site right now. I will let you know once I am done with your issue.
Best regards, SmartDataSoft Team
It has been more than a day the support response is very slow. I still haven’t gotten the demo import to work yet.
Your demo site seems to be NOT working currently (invalid SSL). Kindly fix https://brator.smartdemowp.com/
Please check now the site is fixed.
I downloaded the template, but after installing the images are not showing. Your demo link is also down
https://brator.smartdemowp.com/Please delete the current demo installer from your site and install it again and the issue will be solved. And the live demo is https://brator-main.smartdemowp.com/ use this for now please. we will change the link from the Envato preview.
I wanna to change item of the [brator_auto_parts_search] and replace the 5 fields (year, Brand, model, engine, Fuel type) to look like tire size in 3 fields (Width, Aspect Ratio, Rim Diameter). Can you help me?
This is customization issue, you need to modify file to achieve this. It will better you can hire any freelancer to modify theme if you are not expert. We do not provide customization support with theme. Thank you
How we do replace the twitter icon with tiktok for example, in the footer , anyone?
we are sorry to tell you that we do not have that option available in our theme right now.
Hi the I am trying to verify the theme but it keeps loading
Please check cloudfare is fixed.
Hi, I am still facing the same issue
Hi,
Please open a ticket in our support system we will check the reason for the issue you are facing on your site. Because it seems we are not able to determine the reason for the issue from our side so we are gonna need your site access to check it.
Click Here To Create Support Ticket on SmartDataSoft support system
Don’t forget to share your site details in the ticket.
Thank you, SmartDataSoft Team
Like the theme very much but the search bar is a problem on mobile because when you select a field it opens the keyboard, is there a way to make it open a full menu on mobile like they do it on llantasdelpacifico.cl ?
If that’s the case I’ll buy your theme asap.
Does it Support RTL?
No
Hi, i have one prepurchase question. Is possible to use the advanced search also for category? For example Audi > A6 > 2020 > Engine oils?
Hi,
Yes, Possible to rearrange Brand, Model,Year and you can change Fuel Type to Engine Olis https://tinyurl.com/yonc2bwp
Hii Aswlm, HOW TO EDIT THE HEADER ?? CAN YOU PLEASE LET ME KNOW< WE NEED TO EDIT THE HEADER
Hi,
Please edit the header from the theme options https://prnt.sc/8sQWTA0lRIEf
Thank you, SmartDataSoft Team
How to edit the header in elementor, i need to add a short code of search engine—by replacing the existing Search Engine
Please help me out !!
Hi,
In that case, you will need an Elementor header footer add-on. This is one of the example links for these header footer Elementor add-on plugins https://wordpress.org/plugins/header-footer-elementor/
Thank you, SmartDataSoft Team
And How To add ADD VEHICLE OPTION
Current version of BRATOR the CART and CHECKOUT page are terrible for MOBILE VIEW.
Elements are on top of each other like the X to remove item from CART is right on top of the PRICE. Also the QTY box on mobile doesnt show a QTY on CART page.
Will you be fixing the MOBILE VIEW bugs in an upcoming fix? I keep switching back to default SHOP theme due to DESIGN/LAYOUT bugs.
Just checked it does the same bugs on your brator demo on MOBILE PHONE view.
I’ve had this theme for 1 year now and have barely used it due to design issues on mobile. MOST people are on mobile, it just needs to look right finally…one day.
https://brator.smartdemowp.com/wordpress/cart/Please give screen shot in my email with our profile page. Also which mobile and browser you check. We will check and release bug . If we are able to reproduce.
Hi,
Thanks for inform us, We have fix design issue on mobile view and release theme version 2.8, now you can check our demo.
Thank You
thanks
that whole AREA is WAY to large! It takes up half the page just to show where they are on the site…thats what breadcrumbs are for. Can we not just remove it altogether maybe?
Hi,
Please set the image from the theme options https://prnt.sc/-gbUIR2pO8Pd also you can use the featured image from the page editor but on not all pages it will work for that you will need the theme option (Screenshot link given before) and if you want to remove the whole breadcrumb area with the page title and the background image then use these options from the page editor https://prnt.sc/l06UnOupS0kb this will work only on the landing pages but for the archive and template pages you will need to use custom CSS. Below is the CSS given for that only the image area will be removed but the breadcrumb will be there,
.brator-banner-slider-area {
display: none;
}
Thank you, SmartDataSoft Team
Please check my ticket – THANK YOU 
Hello, I am trying to add category to header search but not able to see any categories in selection box. I have added product categories. Can anyone help me please?
I want to change header menu to the 2nd style shown in this doc link: https://smartdatasoft.com/docs/kidszone-wordpress-theme/brator-options/brator-search/
Hi,
Please set the header style 2 from the Brator theme options. https://prnt.sc/Qg_OeENaGSi0 Please follow this link to the theme documentation for that.
Thank you, SmartDataSoft Team
Hi, Please reply back to my ticket asap… the website is live and we are runing gooogle ad
