296 comments found.
Hello,
I just wondered if it’s possible to add a drop down menu to a different navigation button, like it automatically does with ‘services’ when added to the navigation. If so how do i do this? thank you
Hi ,
Please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
Hello, I got to installed theme but how i add demo ?
Hi ,
Follow this documentation and import the demo content -> https://demo2.steelthemes.com/docs/gardenhub/#toc7
Any other isseus please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thanks
For some reason, I am not seeing the licences for the builder for this theme. Are you able to point me to where I can find that? Thanks!
Hi ,
Please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
Do I need to buy plugin’s licenses? is the license of the them is enough for all plugins?
is the activation code of this theme is enough for all the plugins?
Hi ,
We will give only free version you can use that. If you want premium features you need to purchase premium version for slider.
THanks
where can i submit ticket?
Hi ,
Please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
Hello: I have downloaded and installed the latest version of the theme (1.3.8.) According to changelog, it installs Slider Revolution version 6.6.16 and WP Bakery Page Builder version 7.0. But I still have the previous versions of those plugins. Why is this happening? Thank you!
Hi ,
Please mail to steelthemeshelp@gmail.com . Our support team will send you updated files.
THanks
thanks you!!
Just letting you know that your changelog at this location is very out of date https://steelthemes.com/demo/preview/Steelthemes_Changelog/GardenHUB/changelog.txt . It is linked to from the “Last change log” graphic on your theme page on themeforest.
Hi,
We will update it. You can check the change log under the description.
Thanks
I bought it a few days ago and I still could not set it up because it asks for the license. I followed the instructions and ended up making another purchase for the license at Wpbakery. How come we should pay two times for it? Please assist me in solving this issue.
Hi ,
Please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
I already submitted the ticket
Hello, I confirm this: “There are no predefined import files available for this theme. Please upload the import files manually below.” I can not manually import the files to use the “one click demo import” function in the folder I select: 1)demo content.xml, 2)widgets.wie, 3)customaizer.data Loading is very slow and eventually fails.Are the files I selected correct? Can I create the default import? Thank you very much
Hi , Please follow these steps to install demo import plugin to import demo content https://demo2.steelthemes.com/docs/gardenhub/#toc7
Please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thanks
Hi, i can’t update the theme, because wp-bakery and Revolution Slider are not included in the package, and my licence is expired, how can i do ? Thanks
Fine, thank you very much
Topbar not showing and we have enabled at customization
Hi ,
Please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
Need to update WP Bakery builder from my purchased theme Grden HUb – purchase code 119b68f9-72df-418c-a2c4-2215a3557eb4
Hi,
Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
Hello, I just purchased the Garden Hum theme. Can you please send me the .PSD files. lucian.marshall@gmail.com
Thanks!
Hi,
Mail sent.
Thanks
Hi, is version 1.3.7 of the theme compatible with WPBakery 7.0?
Hi ,
WPbakery current version is -> 24.05.2023 – ver 6.13.0
if WPBakey updates version 7.0 we will check and update the package.
Any other issues please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
Hi there. On your demo site http://demo2.steelthemes.com/gardenhub/
there is an adress and opening hours section in the bar to the right of the logo, and there is a green telephone number to the right of the main menu. I cannot find the options for these anywhere, please advise.
Hi,
Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
There is a security update for Revo Slider. Please provide an update to the theme.
Hi,
Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
I get an error when I try to submit via the portal – hence why I am contacting you here. There is a security update for Revo Solider. Please provide an update to the theme.
Hi , Please mail to steeltemeshelp@gmail.com . we will help you to update the plugins
Thanks
HI , We can’t mail you back so please wait we will update the package asap https://tinyurl.com/2by5twfd
Thanks
Hi – your email has been unblocked, apologies. We block all gmail for spam reasons.
Hi,
Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
Hi, I just can’t find, in the documentation, how to update Revolution slider and Visual Composer. I’ve dowload the lastest version of the package, it’s oj for me to update the theme but i don’t know for this plugs. It’s for Garden Hub theme. Kind regards, Cathy
Hi,
Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
I have asked for the psd files of GardenHub and you have asked for my email to send them. Could you also supply a large, hi-res psd of the green leaf used in the logo and the active navigation menu page please.
My email is: glenntay@sky.comThank you.
Hi,
We send psd to your mail. If u need any help, please submit ticket here – https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you.
In your documentation it states that you can supply the psd files. I particularly require a copy of the leaf graphic used in your logo and the menu items. Thank you.
Hi,
Please give your mail id. We will send you files.
Thanks
Just add elementor as an option please
Hi,
Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much