303 comments found.
Hi
Does your garden hub theme support Elementor ?
Regards
Hi, . garden hub not support elementor. Please try ,https://themeforest.net/item/lawnella-landscaping-wordpress-theme/26526840
Thanks
To whom it may concern,
I’m having trouble choosing different header layouts for the inner and front page respectively as shown in demo 3.
For example I would like to set Header V3 on the front page. And, Header V1 for the inner pages.
Please let me know how I can go about it.
Thank you.
Hi ,
Please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
hi there.. I bought the Garden hub lawn & landscape template. But when I want to install the examples, it doesn’t add the pictures.. so I can not use the example templates.. can you help me?
Hi ,
Please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
I just installed the them on to my domain. I noticed I am missing things off the demo pages. It does not show the address, opening hours and social icons on the right side. Also missing the phone number on the bottom of the social icons in the green box they should be next to the logo. How can I get this on the site?
Hi ,
Please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
I submitted 2 tickets using your link. I have not gotten any kind of response in over 3 days.
Hi,
We replied your ticket.
Thanks
Thanks, requested info has been added to the ticket.
Need updated WPBakery that came with theme. Please advise Purchase code119b68f9-72df-418c-a2c4-2215a3557eb4
Hi ,
Please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
I have tried to ask a question about updating your premium plugins in support, but it says I need to renew support before I can post. I am not asking for support, only for the latest version of plugins supplied with your theme.
WP Bakery needs an update. I need the latest plugin please.
Also I have just downloaded the latest version of Garden Hub and installed it, but it says version 1.3.8 while your themeforest page says 1.3.9 is the latest. Is there a version1.3.9?
Hi ,
Please send mail to steelthemeshelp@gmail.com.
Pur support team will send you the updated files.
THanks
Hello,
Why can’t I access the page editor “WPBakery Page Builder plugin for WordPress” for services and projects pages. The texts are grayed out, very hard to read and it’s really difficult to work on the layouts. I’m really disappointed with your theme if there are no solutions to this problem! Can you fix this problem?
Hi ,
Follow this and enable wpbakery for custom post type https://kb.wpbakery.com/docs/faq/i-can-not-use-wpbakery-page-builder-on-posts-and-custom-posts/
If you have any other issues please submit the ticket here -> https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
Hello,
I just wondered if it’s possible to add a drop down menu to a different navigation button, like it automatically does with ‘services’ when added to the navigation. If so how do i do this? thank you
Hi ,
Please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
Hello, I got to installed theme but how i add demo ?
Hi ,
Follow this documentation and import the demo content -> https://demo2.steelthemes.com/docs/gardenhub/#toc7
Any other isseus please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thanks
For some reason, I am not seeing the licences for the builder for this theme. Are you able to point me to where I can find that? Thanks!
Hi ,
Please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
Do I need to buy plugin’s licenses? is the license of the them is enough for all plugins?
is the activation code of this theme is enough for all the plugins?
Hi ,
We will give only free version you can use that. If you want premium features you need to purchase premium version for slider.
THanks
where can i submit ticket?
Hi ,
Please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
Hello: I have downloaded and installed the latest version of the theme (1.3.8.) According to changelog, it installs Slider Revolution version 6.6.16 and WP Bakery Page Builder version 7.0. But I still have the previous versions of those plugins. Why is this happening? Thank you!
Hi ,
Please mail to steelthemeshelp@gmail.com . Our support team will send you updated files.
THanks
thanks you!!
Just letting you know that your changelog at this location is very out of date https://steelthemes.com/demo/preview/Steelthemes_Changelog/GardenHUB/changelog.txt . It is linked to from the “Last change log” graphic on your theme page on themeforest.
Hi,
We will update it. You can check the change log under the description.
Thanks
I bought it a few days ago and I still could not set it up because it asks for the license. I followed the instructions and ended up making another purchase for the license at Wpbakery. How come we should pay two times for it? Please assist me in solving this issue.
Hi ,
Please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
I already submitted the ticket
Hello, I confirm this: “There are no predefined import files available for this theme. Please upload the import files manually below.” I can not manually import the files to use the “one click demo import” function in the folder I select: 1)demo content.xml, 2)widgets.wie, 3)customaizer.data Loading is very slow and eventually fails.Are the files I selected correct? Can I create the default import? Thank you very much
Hi , Please follow these steps to install demo import plugin to import demo content https://demo2.steelthemes.com/docs/gardenhub/#toc7
Please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thanks
Hi, i can’t update the theme, because wp-bakery and Revolution Slider are not included in the package, and my licence is expired, how can i do ? Thanks
Fine, thank you very much
Topbar not showing and we have enabled at customization
Hi ,
Please submit your ticket here https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
Need to update WP Bakery builder from my purchased theme Grden HUb – purchase code 119b68f9-72df-418c-a2c4-2215a3557eb4
Hi,
Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much
Hello, I just purchased the Garden Hum theme. Can you please send me the .PSD files. lucian.marshall@gmail.com
Thanks!
Hi,
Mail sent.
Thanks