277 comments found.
The color change has no effect!, Even if i change it in the color settings. It’s a bug maybe?
If you will change from Braintech Options – not affecting your page. Because inside of the page already set the color, For working with only theme options color – you have to set “Enable Global Setting” -> Yes
Braintech Options – > General Sections – Enable Global Setting- > Yes
hola, al instalar el thema me sale el siguiente mensaje “Su clave de licencia de compra no es válida” a pesar que la ingreso copiando desde mi cuenta de compra, no se por que ya que no la estoy utilizando este tema en ningun otro wordpress , es po ello que solicito que me solucionen este incomveniente lo necesito con urgencia. gracias
This message is showing because you already used the purchase code already another website. Try to reset the purchase code from that website and then use it again. Or try to create support ticket. Thanks
how to remove my license from other websites. I don’t know which website has it. But I purchased this website and now someone else is using my license key.
Can you try to create support ticket with purchase code:
https://rstheme.com/support/done.
I just reset it. Try to check your ticket. Thanks
Hi I have just emailed mu reuest regarding turning off search option.
You can disable it from our theme Options – Braintech Options -> General Sections
Show Search -> Off https://prnt.sc/yjPw0fhDYFLf https://prnt.sc/PAHG7PVw8kYSI have just emailed you an issue regarding recaptcha on contact form. Please help resolve this. Thanks.
You can check now. Thanks
hello , i bought the script but after install it show me the ( Main Demo) what is required to install the (Digital Agency 01)
??
Did you import full demo data. If imported then you can set any homepage as your homepage from Settings-> Reading. Check following link:
https://rstheme.com/docs/braintech-wordpress-theme/general-settings/homepage-settings/thank you
Welcome 
Could we please get a changelog update for the last few updates? Thank you so much FOR the updates! Cheers
Today we are going to another update – after approval of update by themeforest – I will change changelog. Thanks
Hi I have asked couple of questions in my email to you via ticket communication chanel including the once I asked last week without a reply. Please help resolve these issues as soon as possible. Thanks.
I just sent you reply. You can check now. Thanks
Hi,
Thank you for the reply. I will use your reply regarding the first question. Can you please help with the second question regarding the opening hours widget. It does not allow editing of time. Thanks.
I already replied to your ticket. Thanks
Hello! I wanted to reinstall the theme on a new webhost and I have forgotten to deactivate the theme because I haven’t used it a while. How can a activate the theme? Actually it’s aleys saying that I have an invalid key.
Try to create a support ticket with purchase code so that I can try to reset it for you:
https://rstheme.com/supportThanks for your quick response, great. Nice customer support, very helpful
It’s pleasure. Thanks for using our products.
how to remove or modify blue banner/bread crumb section under the project gallery and description on portfolio pages. The current text is “Grow Your Business and Build Your Website or Software With Us”.
You can remove it from theme options – if you want help from support team share your website admin access – support team will help you. Thanks
Hi I have asked with the help with portfolio selection feature instead of current selection through category through reply to your support email about two weeks before. I have tried to followu up via email couple of time after that. There is no response so far. Can I get an update on this rerequest please. Thanks.
I just responded to your ticket please try to check.
Thanks
we are unable to get the theme latest updates im still using the old version please guide me and help me out
Please try to update the theme and plugins to latest version. You will get latest updated theme and plugin from themeforest. If you will fail to do it – try to share your website admin access so that I can try to check it. Also please try to renew your support. Create ticket here:
https://rstheme.com/support/ ThanksPurchase License is Invaid
Purchase License Key is invalid. I have contacted you. My email, officialfaizanimran@gmail.com. Thank you
I just sent you reply please try to check now. Thanks
Kindly unlink my Purchase License Key from my old domain because I have already left this domain months ago. I still have access to this domain until 20th October 2023 but I don’t want to use this domain. But, I have already deleted files and databased linked to this domain. So, now I want to use this theme on my new domain. Thank you!
I already reset it. Thanks
Let me check. Btw…Thank you!
Okay Thanks
Hello. Will you update theme to support Wordpres version 6.3.x?
Thanks for contacting. We already updated it on 14 September.
How can I add Tooltip to price list ( more information about feature ) Because some features require additional information that the visitor can read when hovering over the question or exclamation mark.
No option into addon- for doing it need to add custom features. I think your support expired – please renew it. Thanks
Yes, I know, but we have never asked for support before, please take that into consideration.
Feature request is not related to support. If that one would be simple – then we do it without any question. But for doing your requested feature need to more that’s why need to renew support minimum.
Thanks
Hi, thanks for reply, Well, if I update the template in the future, will I lose the modifications?
No.
In order for it to be clear when hovering over the question mark or what ever, the text must pop up below or above the mark. See the following link a screenshot:
https://paste.pics/PFB6MYes, got it. Thanks
Monday we will update the theme. Thanks
OK
Renew your support. Thanks
Done, what’s next?
Thanks
I’m done it.
okay thanks. On Monday we will update you.
Okay we are waiting your update
For creating ticket which email you used??
I’m re-created a new ticket please check your tickets system.
Thanks – got it – support team working on it.
Okay
Thanks
You can the ticket reply. Thanks
Okay thanks for reply, I’m sent an email reply.
After clearing cache – check again. Thanks
Hi Sir, please see the attached link to know what I mean https://prnt.sc/bvLfqrtzY2hj
Just change border-type: none. Check the screenshot:
https://prnt.sc/YRojexhtT_XROkay I will see, Thanks, I sent email message
Okay thanks
Are the last update supported the WP V 6.3.1 ?
Yes, please update rselements plugin. Thanks
Thanks
Welcome
Very bad performance, it is showing red on PageSpeed Insights (ref: https://pagespeed.web.dev/analysis/https-keenitsolutions-com-products-wordpress-braintech-onepage-1/g75jiyixkz?form_factor=desktop )... is there an update coming about this?
Yes, more updates coming soon.
Any news on the performance optimization update? When can we expect it?
Probably first week on next month. We are working hard for making it fast. Thanks
I am considering to buy your theme. Are the images included with the demos /theme? thanks.
Yes, images(Free/Premium) included. Thanks
Thank you for confirming.
Our sales now running you can buy now $29. Thanks
Is it without VAT? does your license allow to use premium images included in the them?
Excluding Vat and you can use images. Thanks
They are very professional and willing to help us always.
Thanks
why no career page ??? i really like this but no career page thats all its missing
Next week we will update the theme and then we will add it. Thanks
I just created career page and updated the theme:
https://keenitsolutions.com/products/wordpress/braintech/careers/Thanks
but it doesnt have the single page for each career when they cilck it should have a single page that will tell each of the career requirments for the job/info
Okay got it. Next update we will add details layout of the post. Thanks
Thank you for listening to request i appreciate developer who treasure his work
We always try to meet with customer needs. It’s pleasure sir. Thanks
