4621 comments found.
Appreciate your beautiful development, facing some issue need your assistance, while adding listing type, we are facing issue as per support video the form tab is not showing even i can not change any thing on the fields or move them, on right hand side i can see group option. Please assist me.
Hello,
I am not sure if you are talking about the form configuration. If it is, have you seen the notice of an update?
https://i.imgur.com/jzgsCSI.png https://www.youtube.com/watch?v=qbmaCSyy6zU&list=PLDoUA52TKZ_8_BdixcPafae20_v2MGQZW&index=6If you have more questions or problems, you may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I have seen the Video, the problem is, in listing type section – in form tab I am not able to add any field- on screen right hand shown Group 1 – Base (no Payment) even I delete this group can not drag and drop field, I believe there is issue in group. Please advice me
Please post it on our support site if you have any questions.
And Have you watched this tutorial? https://youtu.be/qbmaCSyy6zU?si=pmQQDTbWmLdOaQPw You can also find the update notice as we mentioned on the previous reply. ( https://i.imgur.com/NBEAn2E.png )Please don’t forget to post your tickets on support site.
My Purchase Code is Showing invalid. I tried to raise a Ticket but the support site javothemes.com/support does not allow me to raise a ticket. Please help me on this.
Hello,
If your support is not expired, then it’s a cache issue with Envato API. Please flush your broswer cache and try to add the purchase code again. Then it will be working.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello , Presale question, i think you have improved on your theme but will like to know how to add custom page to the existing Dashboard menu.
2) Need to install more third party plugin, how can we configure any conflict? do you have a snippet code to resolve this?
3) Can a self hosted Audio & Video be added to the listing?
need urgent response
Hello,
That’s quite advanced feature to have it. But you can create a page and add the link and a menu on the dashboard menu.
It’s too general question. As you may know, it’s hard to make all of the 3rd party plugin’s compatibility. This is because the authors and their code may follow different approaches. To determine if they work seamlessly, testing is often required. This is a common practice for all WordPress themes. Not only our theme.
Unfortunately it’s not. They are not quite common recently.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, I have been trying to go through your videos. For example, the silent Canvas video from many years ago, https://www.youtube.com/watch?v=FqKeZOqiExY. The screen is not clear, even if I run it at 0.25 speed, impossible to follow the tutorial. 8 months ago you re-did a few videos, but the pronunciation of English is incredibly difficult to understand and I am used to hearing a lot of accents. I think you would have a lot less support questions if the FAQ videos were better.
Hello,
That video is one of very old videos we don’t use it anymore.
https://www.youtube.com/playlist?list=PLDoUA52TKZ_8_BdixcPafae20_v2MGQZWThese the videos you should follow.
We are sorry to hear that the English pronunciation is hard to understand. However, the support staff talks to many clients for premium clients in the world. But we didn’t hear that his English is hard to undersand.
If you have any questions, please kindly contat to our support team. our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi. Hoping you can help with this small issue. We have draft listings which are still apeparing ont the front-end of the site. How can I stop this from happening?
Hello,
First of all, have you purchased our theme? we don’t see the purchased badge. if you are helping your clients or friends, please ask them the purchase code to access our support site.
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support. It’a a tech issue that our support team might need to have a look at your site.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, yes, I have my clients purchase code and its an official purchase etc etc. I will add a support ticket as suggested. Thnaks
I do not see how to add this from the demo,, how do i get it to do this mode? I imported demo but I dont see it
Hello,
We don’t use this “fixed” price table anymore. Please have a look at our video tutorial.
https://www.youtube.com/playlist?list=PLDoUA52TKZ_8_BdixcPafae20_v2MGQZW https://www.youtube.com/watch?v=b6TxZ9ErjLI&list=PLDoUA52TKZ_8_BdixcPafae20_v2MGQZW&index=7If you have more questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, I have a pre-sale question… Is your theme compatible with WPML or Polylang? I want the platform to be available in multiple languages.
Thanks, Michael
Hello,
WPML tech team checked our theme and they checked the compatibilty.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi Rob, thanks for your reply. And what’s the final result? Is it compatible with WPML?
As we told you that WPML team checked our theme and it conformed that WPL is compatible. If you find any issues, you need to contact WPML support team.
Okay, thanks a lot. That’s great!!
Hello,
your Theme looks interesting, I have a few presale question.
- i have seen that your theme also works with OSM, dos it support also OSM Autocomplete or OSM Geolocation? Because I always see on your Theme on The Search site, Location with google autocomplete. I want use only OSM.
- dose Thema works with OSM Radius Search?
- on the frontpage is it possible to search location with autocomplete instant of defined Location.
- is it possible to ad a contact form on the Listing so Visitors can contact the Listing owner from there.
- is there any option, if someone create a listing an choose the Category “Beauty” so they can see and add different Features like “Makeup” “lashes” and like this and if some one choose the category “Cafe” they can only see the Features “Coffee” “Tea”...
Thank you
Hello,
It works with basic OSM instead of Google Maps. You can find the setting on backend and options on Map widgets.
Yes, Autocomplete and geolocation work fine including radius. Yes, you can add a contact form 7 on the detail page. We are not sure how you want to use it. As far as we understood that you can use amenities with the category. on the amenities setting, you can find the related categoies.
If you have more questions, could you please post it on our support site with some more details such as screenshots? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I want to create a page and when users go there they can see the ads they have posted. Is that possible?
Hello,
We are not sure if we understood clearly. Do ads mean the listings? The users can find theirs listings on the user dashboard. Users mostly check listings on the dashboard.
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, i’m interesting to buy your theme to replace my current theme. I have some question :
1. is your instalation service include setup for payment gateway? 2. will ads appear based on search of the category? let say i have a listing for service cstegory and i will buy an ads for this listing, so when other people search by its category ( sercive cstegory ) and my ads will appear. And when other people search by other category, let say restaurant category, the ads will not appear since it is owned by service category 3. is there any badge for “feature” ?
Thanks
Hello,
1. We don’t have the installation service. You need to see our tutorials and follow the steps. For the PG(payment gateway), you need to set them up. Because there are some private information included such as your back, credit card information.
2. We assume that Ads means “listings”. if so, yes, it can be displayed by taxonomies ( cate, location .. etc )
3. You can also place only featured listings on any pages by post block widget. There are many options to display them. If you watch our tutorial, you can find “AD” feature. Then it shows a badge.
Please don’t forget to watch our tutorials and subscribe for updates on the latest tutorials and news. You can find our tutorials on our YouTube playlist at https://www.youtube.com/playlist?list=PLDoUA52TKZ_8_BdixcPafae20_v2MGQZW
We’ve added detailed charts and audio tutorials to help you better understand our product. (https://i.imgur.com/DsMXc0W.png ) Please note that although our themes are based on the same framework, some of the examples and images may differ.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi Rob,
I see your instalation service from your website : https://ibb.co/6W93YPc. Please reconfirm for this.
What i mean with ads is tthe advertisement, you can reffer to this link : https://www.youtube.com/watch?v=AI983I2XqcM&list=PLDoUA52TKZ_8_BdixcPafae20_v2MGQZW&index=8
( will ads appear based on search of the category? let say i have a listing for service cstegory and i will buy an ads for this listing, so when other people search by its category ( sercive cstegory ) and my ads will appear. And when other people search by other category, let say restaurant category, the ads will not appear since it is owned by service category 3 )
This is the link website about the instalation service : https://javothemes.com/support/installation/
Hello,
Oops, yes, you are right. But the installation is not included the payment settings. You can still give the payment gateway information and ask them if they can with some extra charge.
No, the ADs will display without search results. That’s what they paid for. It’s for more impression to appear more times than not paid listings.
Thank you,
Rob
So what is detail include in instalation service ?
It will make your site like our demo site. That’s the installation service.
after my website looks like demo site, can i edit it and put my content ?
Yes, you need to change logo, images, each listing content and homepage content.. etc.
what is step by step if i want to buy your instalation service, also how to asking them to setup for the payment gateway ?
After you purchase our theme and fill out the installation form with the fee. (it’s written on the form ) And you can add some message about the payment gateway details. Then they will get back to you.
Hello,
Elementor template file ( kit ) is for old versions you might not need. We believe that you might have missed some settings that you should check ‘common issues’ on the youtube tutorial. Please kindly contact our support team to have a look. Please give them the details.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Is it possible to build a website to sell event tickets and earn commissions with this theme? Is there a demo that shows how this works?
Hello,
We have answered it on the previous comment.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi,
I am a developer and I want to fulfil the needs of my client and your theme fits right. I have the following queries as pre-sale questions.
1. Secondly, is there a booking feature available in this theme? like Woocommerce booking plugins? if not, please suggest some suitable ones that can allow me to book rentals, services, events on my website created on your theme.
2. Lastly, are these plugins (AppPresser/WPMobile.app/AndroApp/MobiLoud) compatible with your theme? If not, please suggest some plugins that would work on your theme for converting website into mobile apps.
These are my 2 main requirements. If you have an effective alternative to address these, please communicate.
Regards
Hello, We have answered it on the previous comment. 
Thank you, Rob
Hi I asked support questions with my WSD profile 4 days ago, I fixed some problems, but I need feedback for the questions number : 5-6-7-8-10 Thanks
Hello,
I have checked your ticket. It’s already answered. Please check your ticket. You had many questions and kept added the comments. That keeps going on the top of our tickets. And some of them are basic issues that you can find on the options and also the tutorials. Please stay with our support team.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello! We are interested in buying your theme, but before continuing we would need to see in detail the part of the administration panel, as we have some very specific needs (among other things, the possibility of adding columns with relevant data for us) regarding the listings of the ads and we would like to see if this theme is compatible.
Could you provide a demo username / password to review the backoffice?
Thank you so much
Hello,
Unfortunately, we don’t provide the demo account.
You can find our tutorials on our YouTube playlist at https://www.youtube.com/playlist?list=PLDoUA52TKZ_8_BdixcPafae20_v2MGQZW.
We’ve added detailed charts and audio tutorials to help you better understand our product. (https://i.imgur.com/DsMXc0W.png) Please note that although our themes are based on the same framework, some of the examples and images may differ.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, your theme have the option to booking?
Hello,
Unfortunately, we don’t have a booking in this theme.
If you have more questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
hi, i recently updated the theme. Now the post content is not visible. Only header and footer visible.
Hello,
You may need to talk to our support team to check out the pages and the settings.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi,
It’s a pre-sale enquiry and I am decisive of buying your product. My requirements are -
1. Multivendor and Marketplace
2. Local Ad listings
3. Profile page and community like features for Vendor (Like Facebook)
4. Flexibility of choosing maps other than provided.
5. Google Ad Sense and Affiliate Ad Network feature.
That’s why I have selected 2 products from your portfolio – Lynk vs. Javo Directory I have a vision for building a community-based Local Ad listing + Multivendor marketplace feature (fully functional). I am confused in selection between Lynk and Javo Directory as the former is customized to have social media community while the latter is built mainly for listing. I want to know the specific differences between both and what each lacks in. You have mentioned that both have vendor (woo commerce), community and directory features. But when I checked the demo/preview pages, there is massive difference.
Kindly suggest me which one should I go for.
Hello,
1. Yes, we have the feature for muti-vendor. It works fine with dokan multi-vendor.
2. Yes, we have unlimited AD spots for listings. https://www.youtube.com/playlist?list=PLDoUA52TKZ_8_BdixcPafae20_v2MGQZWPlease have a look at “Advertisement” tutorial.
3. It’s kind of hard to say that it works like facebook. Buddypress works with our theme.
4. It works with Google Maps and OSM ( Open Streat Map )
5. You can add the script on our theme settings. and add the spots for Google AD Sense.
While they share the same framework, they have different designs, although some elements may be similar. You can choose whichever theme you prefer, and both themes have all the necessary features for creating a directory site.
Additionally, the themes come with multiple demos, each showcasing different designs and features. We regularly update both themes with new features and bug fixes to ensure a smooth experience for our clients.
Please let me know if you have any further questions or if there is anything else I can assist you with.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, thank you so much for the reply.
I just need one more clarification. Can we use WooCommerce instead of Dokan for multi-vendor purpose in your Lynk theme.
Hello,
Multi-vendor plugin must have WooCommerce. They must be activated both. I believe that all of the vendor plugins need WooCommerce.
Thank you,
Rob
Hello,
I just saw the theme, and I really like it, but I need to add some additional features, and I wonder if you offer this kind of service.
Regards
Hello,
Do you mean that you are looking for some customization work to add some more features? Yes, we have the customization service.
Please have a look at the link ( “Customization & Premium Service” ) on this comment and send us the details.
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Are there any updated tutorial videos made just before the last update?
Hello,
At present, we have added some features in the beta version through our updates. We, however, have not yet released recent tutorials yet.
If you have more details, please contact our support team. our support team will assist you (except on weekends, holidays).
Have a great day!
Best regards,
Rob
Support | Documentation
| Remote Call Service | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Got it. Thanks Rob!
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