Discussion on MaxCoach - Online Courses, Personal Coaching & Education WP Theme

Discussion on MaxCoach - Online Courses, Personal Coaching & Education WP Theme

Cart 3,468 sales
Recently Updated
Well Documented

ThemeMove supports this item

Supported

823 comments found.

Hello, Presale question: Can you tell me if the breadcrumb/page title banners are customizable? For example, would I be able to add a background image to the banner instead of just having the text ‘blog’ or ‘about’ for each page? And if so, would that image be customizable per page, or just a global setting? Please advise. Thank you!

Hello

You can customize Page title with Maxcoach.

Please open a support request here https://thememove.ticksy.com/submit/, then we will guide you step by step.

Thank you.

Awesome, thank you.

Does the theme support customization of the course sticky features sidebar? For example, my courses will not be duration based, wouldn’t have deadlines, and I wouldn’t want the enrolled student number publicly visible—I would like to remove those meta details from the sidebar completely… is this possible?

Yes. You can do these things.

Hi there,

I’m using the Theme for a while now and have now started to integrate LearnPress, WooCommerce and Paid Memberships Pro; and have a lot of troubles to do so. Is this Theme just not setup to support a nice integration of these plugins or am I missing something?

(1) The “Theme Documentation” is very short and bad and helps nothing at all in the integration of said plugins.

(2) The “WooCommerce Add-On For LearnPress” plugin is not included which kinda makes WooCommerce obsolete.

(3) In the course overview, there’s this “Sticky Feature Bar”. Changes to this bar – afaik – are only possible via a translation plugin. And nothing else. This is very bad UX, since this bar is very important in the whole buying /viewing process.

(4) The button to buy the course is always linking to “LearnPress” although I’d like to manage this via “Paid Memberships Pro”. The Addon is installed and the “Always buy the course through membership” option is selected. I guess this is just not possible then.

I had hoped for a way better integration of these plugins since this is the core of the Theme and probably the main selling point.

My support ticket is expired since 2 months and I regret not looking into these things sooner. Now I just want to know, if I’m missing something important or if the integration is really this bad. If it’s the latter I hope I can warn some potential future customers with this comment. Otherwise I hope you point me in the right directions to help me out with this.

Thanks!

All the best

Hi there,

If your support has expired, you can also reach us via email at support@thememove.com. However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.

Regards

ooo

Hi,

Please contact my support team at https://thememove.ticksy.com and provide your site’s admin credentials, my team will check it for you.

Regards

Why does the latest version of Elementor Pro was not bundled into the MaxCoach template update that happened a week ago? I don’t have my own license and I rely on the bundled plugin in your template. Currently there is Elementor Pro 3.18.2 available but template uses 3.7.6, which is 9 months old. My other tools shout loudly that this is a very high security risk and should be updated as soon as possible. Could you please update the template with the latest version of Elementor Pro?

Unfortunately I can’t create a support ticket because my support license has expired. How can you help in this case if the issue is due to your policy change?

I’d like to understand how to replace the Elementor Pro footer and what are other areas on my website that might be impacted after this plugin is removed.

Since your support has expired, please send an email to support@thememove.com. We will help you

Thank you.

OK, email sent. However I think that you should prepare an official instruction for other customers as well when you decided to not support Elementor Pro in your template any longer ;)

I’m having an issue with importing the pages, Can’t see any pages to import on the import page

My support period has expired so I can’t create a ticket.

Since your support has expired, please send an email to support@thememove.com. My team will check it for you.

Thanks

Pre purchase question, can student book one on one consultation with instructor.

can the membership plan have booking zoom meeting

there is an issue in your theme and learnpress and both are conflict to each other , have tried to reach and make many tickets but didn’t resolve my issue… please look into this and resolve this on urgent basis.

its working fine after DEACTIVATION OF your LEARNPRESS PLUGIN,

https://prnt.sc/CcnbLyxFMJ7Y

and when i ACTIVATE the LEARNPRESS PLUGIN.

PLEASE LOOK INTO THIS https://prnt.sc/Ak4mJ1zSU1he

RESOLVE THIS ISSUE ON URGENT BASIS MY WEBSITE IS LIVE

Hello

We have responded in your ticket. Please check your tickets.

Hello,

I have a pre-sale question:

My FREE Course consists of 11 video lessons. Each video lesson has its own test. If the student successfully completes this test after listening to the video lesson, he can move on to a new video lesson. It will all be free.

After the last video, the student can receive a certificate. It’s not mandatory, but this is PAID option. That is, the certificate will be generated and sent to him only after payment for this service.

So, the course itself is free, only the certificate is paid for if the student has a desire for it.

Is it possible to do all this without coding using your theme?

Hello

You can do this if used with Certificate Add-on For Learnpress.

However, Certificates Add-on For Learnpress is a paid-on add-on of Thimpress.

You can refer to the video guide to create certificates: https://www.youtube.com/watch?v=TXE_9pU1ty0

Thank you.

Hi,

I have a small issue with your cool theme. The Complete button doesn’t appear on the lessons page, so the progress bar doesn’t work. Could you help for this task knowing my support has expired ?

Thanks,

I have renewed my support. May i have an answer ?

Hi,

Please contact my support team at https://thememove.ticksy.com and provide your site’s admin credentials, my team will check it for you.

Regards

Hello i have a site using your theme, but suddenly when editing a pages give me blank and return me this errors :

private-apis.min.js:2 Uncaught Error: You tried to opt-in to unstable APIs without confirming you know the consequences. This feature is only for JavaScript modules shipped with WordPress core. Please do not use it in plugins and themes as the unstable APIs will removed without a warning. If you ignore this error and depend on unstable features, your product will inevitably break on the next WordPress release. gutenberg-formats.js:1 Uncaught TypeError: Cannot read properties of undefined (reading ‘withSpokenMessages’)

What i did :

1. Disable all plugins still have same problems

2. Switching the theme into the default theme : Twenty Twenty Three and its back to normal.

Hello,

Please open a support request here https://thememove.ticksy.com/submit/, then we will check the problem better.

Best regards

Hey – only 5 pages import… Does this not come with the pages on your preview site?

Hi

We have helped you in your ticket.

Please follow it for more details.

Thank you.

can I buy this theme for 2 different websites ?

i already buy this theme, but old website is not using this theme and not belong to me anymore. can i move to new website ?

Yes, you can do that.

Thank you!

Hello, I wanna purchase this for an online course and digital products selling website. Is it okay for that??? Also, does it support affiliate marketing? So that users can promote products from my site and earn commissions?????

Please reply

Also, what are the payment gateways available?

Hi,

Yes, it is possible to do that.

Also by default, there is only PayPal and Stripe gateways. You can use more payment gateways from Woocommerce if you use this plugin

https://thimpress.com/product/woocommerce-add-on-for-learnpress/

Regards

Hi, can I use the payment gateway Razorpay with this theme? Please let me know, as I am interested to buy.

Hi,

If you want to use other payment gateways instead of default payment gateways of LearnPress, you can use this plugin

https://thimpress.com/product/woocommerce-add-on-for-learnpress/

Regards

Hi there. I know my support has expired, but Elementor Pro is not being updated in the Theme updates and I am concerned about vulnerabilities.

Please could you advise how to update Elementor Pro?

*I tried to log a support ticket but it won’t let me due to expired support.

Hi,

The plugins are just bundled with the theme, so, we are not able to re-distribute the licenses to our customers because of the copyright.

You have 2 choices to update the plugins.

Option 1: You can purchase your own plugin’s license to active them to receive automatic updates.

Option 2: You also can get plugin updates each time our theme is updated. If you choose this option you will need to wait for a next update.

Regards

presale : is there any option to check dashboard how we can make courses?

Hi,

You can access the Dashboard > Enrolled Course menu to see that.

Regards

Hi, Is Maxcoach ok with wp 6.3.1 ?

It is compatible.

Regards

Hi, my Elementor is not right working suddenly. What to do? I have no support anymore.

Can you describe it in more details?

Regards

I cannot edit, even secured modus is not loading

If your support item is expired, you can reach us via email at support@thememove.com so we can help you.

Thank you

Hi, dose that theme support live video meetings one on one with defined duration?

Yes, you can use this add-on to do that

https://thimpress.com/product/live-course-add-on-for-learnpress/

Regards

Hi! I have an issue, the footer part has disappeared. https://coachdepepites.com/ Could you take a look ?

Hi,

Please install elementor pro plugin then follow our document to set up the footer for your site

https://document.thememove.com/maxcoach/footer/create-footer.html

Regards

Isn’t it supposed to be include in the theme ?

It is bundled plugin.

Regards

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey