16 comments found.
Hi! When can we expect a new version 3.2 for Wordpress?
Hi,
Sorry, what’s the new version 3.2?
Hi, I’m about https://themeforest.net/item/techwind-tailwind-css-multipurpose-landing-template/37847929
Will there be an updated version for WordPress or is this theme completely independent of that version of PHP+Tailwind CSS?
Hi,
Sorry, we have no plans to update yet.
Thanks for your interest.
I’m so sorry! I made a mistake. I chose the WordPress version, but I should have chosen the HTML version. Could you please refund me and let me buy HTML version? I only need static pages. Nothing complicated.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Thanks!
I am unable to edit my home page using Edit with Elementor.
https://eightfolds.ioI am getting a Server Error (500)
Hi,
Try with this tip to fix your problems: https://elementor.com/help/500-error/ or https://youtu.be/SjzZct7OYVM?si=BFPEXapNsSrujRCF
Thank you!
Hello,
I wrote several weeks ago to the main profile via themeforest, but I didn’t receive any reply.
Can you please search the message and give a reply?
Or please give me a way to contact you, because you didn’t reply to the message I sent via the form in this page: https://themeforest.net/user/oceanthemes
This is about the theme you removed from Themeforest
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Thank you!
How do I remove the settings and shopping cart icon in the header? Also, my header logo does not appear on pages other than the home page. I was unable to find anything in your online documentation. Please advise.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 6 pm and Monday to Friday GMT+7
Go to the WP Admin page -> Appearance -> Customize -> Header -> Logo: https://docs.oceanthemes.site/techwind/2023/02/13/2-1-edit-header-footer-after-imported-demo-content/
Thank you!
How do I remove the settings and shopping cart icons? Do I have to use the Theme File Editor? If so, which file to I modify?
Can I add something like the following code to the Additional CSS file in Customizing?
.settings-gear-icon { display: none; }
and
.site-header-cart { display: none; }
If so, what are the correct class or ID of the icons for the shopping cart and settings gear?
BTW – I love this theme . I’m just struggling with figuring this one thing out and could really use a little help.
Hi,
Yes, you can add something like the following code to the Additional CSS file in Customizing.
Thank you!
I need the correct class or ID of the icons.
Hi I got this theme from the Envato site where I’m a subscriber. I installed it fine and setup the demos.
There are two issues : 1. There are outdated WooCommerce files error. 2. As soon as WooCommerce plugin is enabled the site crashes. I think its due to outdated WooCommerce templates
Would there be update to this ? Or I can update it myself. Right now I’ve disabled the plugin and it works. But i would like to have a registration page.
Hi, please submit ticket to be helped: https://oceanthemes.ticksy.com/
You need to have a license on Themeforest to get support. We don’t support customers whoes downloaded from Envato Elements.
This is users term: https://elements.envato.com/user-terms
Hope you understand. Thanks.
Thank you for your kind response. I worked it out myself. It was an issue with Elementor not having enough memory.
Absolutely understand about the support. I purchased Elements because I use a lot of this for my work. I used to buy individual themes and it started costing a lot of money.
Great work!
Hi there! My Name is Nirob Sohel and digital marketing expert. I want to buy your theme but I don’t have much more money I can pay you $20. If possible plz let me. Looking forward to your next message thanks.
Hi,
Unfortunately, the product has expired for discount according to Envato policy: https://prnt.sc/X7WIjpz5MshV
Thank you!
Thank you for your reply. I will buy this theme with regular price but can you help me with some Woocommerce and service single page?
Hi,
Item Support Policy:
Item support includes:
- Availability of the author to answer questions
- Answering technical questions about item’s features
- Assistance with reported bugs and issues
- Help with included 3rd party assets
However, item support does not include:
- Customization services
- Installation services
Thank you!
i would like to know how to change the circle ( purple-lavender ) color
Hi,
Please send me a picture of this block and a link to the page where the block is in use.
Thank you!
where can i send image
Use this software to take a picture the website: https://app.prntscr.com/en/index.html
www.quicoon.com is my website. i am facing two issues while doing the website. one is the mobile view of this theme. please try to visit the sit through mobile. when am trying to correct mobile version its showing perfect in editor.
second is landing page title animation. there is a glitch. please solve that glitch
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you for using our theme!
Hi, I installed the “modern saas” template. It’s really nice. The problem is that I don’t find where to customize the footer ?
For instance, to change this : “Start working with Tailwind CSS that can provide everything you need to generate awareness, drive traffic, connect.”
Thank you
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you for using our theme!
Hi!, I recently purchased the template, but I can’t install the demos as they show an error (only the menu and the footer are visible.) Could you please help me? Thank you very much.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you for using our theme!
Trying to change the logo in the header? I’ve installed Elementor, but the header of the page is NOT selectable to edit so I cannot change out the logo from the default “Techwind” logo. Where can you change this at?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you for using our theme!
Hello, I have purchased the Techwind theme for WP. I would like to change the CTA buttons in the header, can you please help me how to do this? I want to use the GooglePlay and Apple icon instead, but I cannot figure out how to do this.
Many thanks in advance.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you for using our theme!
...
...
Great Work,Congratulations GLWS 
Thank you so much
