Discussion on Razzi - Multipurpose WooCommerce WordPress Theme

Discussion on Razzi - Multipurpose WooCommerce WordPress Theme

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drfuri supports this item

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611 comments found.

Hi, My support expired but I would like to know where to change the background color for drop down menu, please? Thank you

Hi,

We will check it again and replied to your email soon

Thanks.

Your support didn’t want to help. Disappointed.

What is your email? So, we will recheck your email again

Thanks.

Razzi addons not compatible with WPML string translations.

Hello,

Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as possible.

https://drfuri.ticksy.com/

Thanks.

Issue with instant search? If I have a lot of products and I do a search for say “car”.

The LINK for the view all button in the search result query looks like this:

/?s=car&post_type=product&product_cat=0&s=&post_type=product

s=car and s=

Shows up twice, then when I click on the view all button it says search results for ”” (blank). Also sometimes the view all link will just be a #.

Any idea?

Hi,

Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.

Thanks.

There’s always “kirki-inline-styles” with Josh font no matter what font I set. How can I prevent it as I embed my own font with google fonts.

Hi,

Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.

Thanks.

how to translate Razzi addons in wpml especially live sales notification. I want to translate the “Someone purchased” with a diffrent language, but don’t see the option in WPML.

Thank You

No reply from Theme Developr even after 2 days.

Hello,

Sorry for our delay.

Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as possible.

https://uix.ticksy.com/

Thanks.

We’ve downloaded the theme via Envato Elements and theres a major bug with single product page images. If you use 1.1 ratio it doesn’t work at all, and if you use “uncropped” option it literally breaks the page. You guys need to address this. We are going to have to use a completely different theme now. We don’t have time to try and fix issues that you haven’t. This has been an ongoing issue because other customers have complained about it! C’mon? Wheres the integrity?

Hello,

Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as possible.

https://drfuri.ticksy.com/

Thanks.

Please, please add RAZZI features such as search, profile, shopping cart and favorites icon to razzi Elementor tools. pllllllz

Hi,

Where do you add them? On Elementor, you can upload them as SVG icon

Thanks.

No. The header of the template itself has features such as search, shopping cart and profile, etc. Now, if we want to make the header with Elementor, we don’t have access to these features of the template Elementor elements.

Hi,

By default the theme doesn’t support editing the header with Elementor. We will research and improve it if possible

Thanks.

Hello, this is a presale question:

In your theme, you have these https://razziwp.com/fashion/shop/?shop_layout=3 & https://razziwp.com/masonry/shop/ . Is it possible to mix these two pages, we want to have the top where you can see the categories and then have the masonry style of the products and be able to have them full width?

Can we have that masonry style as an element to add on the homepage?

Thank you

Hi,

Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.

Thanks.

Hi there, I would like to convert my current website design into the Marketplce demo, how do you achieve the border radius and style of this demo, I checked all the settings in the theme but could not find where to change border radius for the serach bar, buttons and so on : https://razziwp.com/marketplace/

Hi,

Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.

Thanks.

Hi, I’m looking for demo content for other pages, not only Home. Where I can found it? In zip files I found only templates for Home. Thanks

Hi,

Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.

Thanks.

​In your version 4 home demo, there is a “Browse Categories menu with a big search bar​” .

​Link: https://razziwp.com/fashion/home-boxes/

In my website after importing version 4 I got all but no “Browse Categories menu with a big search bar​” .​

How to achieve that “Browse Categories menu with a big search bar​” ? What steps to follow? Please let me know.

Hi,

Sorry for our delay.

Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.

Thanks.

how to change Button color (view cart) and (checkout) and Button (add to cart) version mobile ??

Hello,

Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as possible.

https://drfuri.ticksy.com/

Thanks.

How to use Language Switcher on the main header? I don’t want to use it on the top bar.

You can use the header layout below

https://razziwp.com/doc/#/header/header-v2

Or build your header

https://razziwp.com/doc/#/header/header-builder

Thanks.

Hello please I want to disconnect my license from the attached domain. The domain expired and I want to use the theme on another

When will the Razzi Accordion be compatible with WPML?

Hi,

Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.

Thanks.

Do you have any plan to add product thumbnail features on mobile view? It is one of the most important element in increasing Conversion Rate.

Right below the Featured Product Image, here is the example https://paste.pics/PEI6E

Your theme’s desktop view have this features but not on mobile view.

We have comparing theme with and without the product thumbnail features, the product, ads, product price is all the same and we saw 30% more conversion with product thumbnail on mobile view.

Your theme is incredibly fast enough, super neat coding. It is only lack of few CRO element.

Hi,

We will check it and improve next version if possible

Thanks.

hi :) I have an issue on mobile (not desktop which is awkward) with the theme. So after the customer places the order, it is send to WooCommerce -> orders but the user doesn’t see the summary page it like it refreshes the checkout page and it looks like the order wasn’t send. how can I solve this? .... i also have some errors in admin in WooCommerce -> State … it says for some files that The version of razzi/woocommerce/cart/cart.php a 7.4.0 is exceeded. The kernel version is 7.9.0,

Hello,

Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as possible.

https://drfuri.ticksy.com/

Thanks.

In case anyone else has the problem, the issue was caused by Yoast SEO plugin. After I deactivate everything was fine :)

Thank you.

HI Guys,

Hope you are doing great; please note that I purchased your theme a while ago but did not use it until this week, everything looks great but unfortunately we cannot change the images on any of the sections thru Elementor as we receive the error: Uncaught (in promise) TypeError: wp.media.view.settings.post is undefined, I know our support time expired but this is definitely related to some of your js galleries malfunctioning, could you please assist us with this?

Hi,

Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.

Thanks.

Salaam It’s nice theme , just i want to ask about two matters 1st is it RTL, 2nd can i add any free tracking system to this them ?

Hi,

1. The theme supports RTL

2. By default, the theme uses the order tracking form of WooCommerce plugin

https://woocommerce.com/document/woocommerce-shortcodes/#order-tracking-form

Thanks.

Thanks for your fast response

Hi, product pages are loading too slowly and have a TTFB of 3s, total page loading up to 12s and when I tried another theme the loading time dropped to 2s ?

Hi,

Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.

Thanks.

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