12916 comments found.
Hello,
Is it possible that the “Browse Categories” located in the main menu (https://prnt.sc/Sm1EsZlHHZxl), will be in the menu sticky, visible after scrolling (https://prnt.sc/LUvDhQxeUEcX)? Demo version – https://woodmart.xtemos.com/demo-electronics/demo/electronics/
Hello,
This sticky header has a predefined layout. It is not possible to display the categories dropdown there, unfortunately. But you may try to use the “Sticky header real” option instead. Read more here https://xtemos.com/docs-topic/how-to-enable-sticky-header-option/
Kind Regards
Hello, how to use new mobile bottom navbar icon like new demo site? I was update to 7.3 version and newest woodmart core but the icon still the same as previous version. Thank you.
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi,
Is there something with the last update for the file “woodmart/woocommerce/checkout/thankyou.php”? WooCommerce says it is outdated (3.7.0) and the lastest is 8.1.0.
I re-uploaded the file but still seeing the error on WooCommerce Status page.
Hello,
You can fix it by applying patch # 496866. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.
Kind Regards
Hi, is it possible to do the AJAX Product Tabs to have different column for ipad and mobile?
now I set mobile 1 column per row, iPad 2 columns per row but it seems the iPad show 1 column as same as mobile.
Thank you.
Hello,
Yes, you can configure three different column values for the product element: desktop, tablet and mobile. If you have any difficulties, please, create a topic on our support forum and we will help you https://xtemos.com/forums/forum/woodmart-premium-template/
Kind Regards
Hello,
When I change the url of existing attributes that were downloaded from the demo version (color, size, brand), they disappear from the filters located in the side column. Filters are set as widgets, unfortunately they do not display. https://prnt.sc/zsG6poHek1ZZ – https://prnt.sc/Ycee-9UC2_z8 – https://prnt.sc/Tk3G9dNKnnSD – https://prnt.sc/JjwAB-edPgtX – https://prnt.sc/-kJQHyxu9zNXHi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi
I hope you guys can help, I just updated to your newest theme update, unfortunately it has broken your header builder completely so I cannot use it.
I have attached an image for you to have a look at.
http://badboymedia.co.uk/wp-content/uploads/2023/09/Woodmart-Error.pngThanks
Gav
Hello,
You need to clear your browser cache and test how it works. Let me know if it helps.
Kind Regards
ive purchased the woodmart theme and im looking to apply the demo layout 3(games light) but couldnt able to find the layout in your theme can you please help
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Google Pay and Apple Pay ( via stripe ) don’t show up in checkout page when using the new checkout layouts.. there’s not option to enable or disable so Im guessing its a bug..
Any idea of a fix?
Awesome theme btw.
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
That’s all well and good but my support has ran out and im not going to pay £70 for you to fix and issue that only seemed to arise when you updated the theme to use the new layouts instead of the standard pages..
..and yeah, the theme is fantastic, one of if not the best e-commerce theme on here. 
Hello,
It looks like the plugin adds its custom content on the checkout page using the standard WooCommerce hook. When you create a custom layout with Elementor it doesn’t contain any default elements and hooks. It contains only those elements that you added with Elementor manually.
We have a special “Hook” element in Elementor that you can place to your custom layout and then the plugin will be able to add its custom content there. But we don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help. https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/
Kind Regards XTemos Studio
Im not actually using the Elementor side of it.. I much prefer the user inface and stability of WP Bakery. Is there such a bock for that?
and thanks for the speedy reply/
It’s odd as the Apple Pay shows up in the cart but not on the actual checkout page.. it’s almost as if its been omitted for some reasoning. either way the really impacts the flow of the payment..
Yes, you can do the same with the WPBakery page builder. Our Hook element exists in the WPBakery page builder elements list too.
I can’t see it anywhere at all/.
Idiot… just found it. hahah
Now the question is which hook to use… wow, there’s a lot!
You can either try them all one-by-one or ask plugin developers for help on this matter.
Hello, can we edit colors on the theme? maybe you can give a link to documentation about it? could only find footer and header. but what about buttons? backgrounds etc?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi I am about to purchase your theme but I have a question. In your opinion which page builder option is better for performance Elementor or WPbakery? Are there any features or considerations in going with one over the other? I’m not sure which option to go with. Thanks!
Hello,
Thank you for being interested in our theme.
We recommend using Elementor nowadays as the most powerful and optimized builder that gets frequent updates.
Kind Regards
Read more button deactivate in Blog Archive doesn´t work! How can we handle this?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi is it possible to change the text for “You may also like…” when you click sidebar, I would also like to rename sidebar as well on the navbar? thanks
Hello,
Could you please send us a link to your website so we can see this text and understand how to help you?
Kind Regards
Hello, In the single product page: How can I disable the size guide option? Also, How could I add other social share platforms like: insta – tiktok – Snapchat Thanx
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
hello, I purchased your theme, some features are too many. I need to delete. How do I delete all the functions and pages about compare?
and single product > cart,share,review.
I need to delete them
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
I have purchased this template with a regular license. And now I want to backup my site and transfer the same site to my other domain. Is this possible with the same license?
Hello,
Thank you for contacting us. Yes, of course. You can transfer your website without any issues with the license.
Kind Regards
hello, i bought your theme but it doesn’t work well. the problem is when using the page builder elementor. the page is completely rentilized. when you scroll it makes some small stops. i was reading a similar comment from someone who says that this is due to the new update. could you tell me how to fix this. thanks.
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Can help me Please i dont know how i can install this theme with all demo
Hello,
Thank you for using our theme and contacting us.
You can follow our installation tutorial here https://xtemos.com/docs-topic/installation-process/ If you face any issues, please, create a topic on our support forum and we will help you https://xtemos.com/forums/forum/woodmart-premium-template/
Kind Regards
Hello Woodmart Team,
I am currently facing an issue with the Woodmart theme. When I attempt to edit the Single Product template using Elementor, I encounter an error. It’s important to note that all other templates are functioning correctly. For your convenience, I have attached a video that provides a detailed overview of the problem. You can access the video here: https://drive.google.com/file/d/10-WxpgDM-FfPP48AfrleDAolvML3UXBY/view?usp=sharing
I would greatly appreciate your assistance in resolving this matter. Your expertise would be invaluable in helping me address this issue.
Thank you in advance for your support.
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor
Thank you in advance
Hello, please help with Loco Translation – I see just a 4 words in theme file and this file https://drive.google.com/file/d/1NBKL4z8xmDpgVVi91Z54TnGNwkJulNv_/view?usp=sharing
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello, I just purchased this theme yesterday. I’m having a hard time trying to edit the main page. When I change the colors and the font and save the settings, it doesn’t reflect when I go to my page. When I press on “edit with Elementor”, it shows the recent changes. When I go back to my dashboard to see my site, no changes. I also cannot find a way to put the products and categories anywhere, not even Elementor; it doesn’t give me the option. Please help me.
Also, I cannot add any new products for some reason.
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
