3824 comments found.
I would like to edit the pages using html. Is this possibe?
I wish that wp had a simple html editor like it use to. These visual editors are getting ever more complicated and harder to understand. If only the page was shown in html I would be able to update it much more easily.
I still cannot work out how to adjust one of the blocks on the home page. On the static download I can update it very easily by inserting the html.
Hi,
Could you take a screenshot with the blocks on the home page so we can understand it better?
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I have been trying to edit the Privacy Policy Page but each time I try it comes up with an error. I want to amend the title font size but it will not let me do so.
I give up, it is just too complicated. I have wasted my money on this theme. Sorry but your page builder is way beyond my ability. I wonder how many others experience the same with this theme. It is only for professionals not the likes of amateurs.
Hi,
Sorry for the inconvenience.
Please send wp-login with the screenshot what you want to do to: support.loc@goodlayers.com so I can check it by myself.
For the page builder, you can chec how it work on this video: https://www.youtube.com/watch?v=N0haJbDM8ac .
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Hello Guys, why the default date of the booking calendar show the one day before, not the current day date?
Hi,
Actually it shows the current date but it will be the date of your server. Make sure that you set up the server date as your business date.
Hey we have been using this theme for few years but we having problem with megamenu clashing with the theme is this n common issue ?
Hi,
Sorry for the inconvenience. Could you please provide some information such as website address and screenshot of the problem so we can take a look at it?
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Hi, there is a problem on mobile as there are two lines in top bar. Sign in and log in are getting mixed up with the logo. See https://enjoyabletours.co.uk
Can you provide the screenshot of the problem that you’re having?
Yes but how do I do that
Try this one as the other did not work https://enjoyabletours.co.uk/html-1/screenshot/index.html
Hi,
I got the 403 Forbidden – Access to this resource on the server is denied!, when checked your screenshot.
Could you upload somewhere so we can see it? You can try to upload it on https://imgur.com/ .
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Try this one as the other did not work https://enjoyabletours.co.uk/html-1/screenshot/ Just copy and paste it into the browser. for some reason the link will not work from this site.
Also the slider for popular tour packages sometimes does not work on the main WP site. http://enjoyabletours.co.uk
Again you will have to cut and past the link.
Hi,
1. You can disable the mobile user menu in: GoodLayers > General > Logo > Mobile User Login.
2. At this moment, when I checked it, it works fine for me so I’m not sure what’s wrong. Are there any special steps to reproduce it on my side so I can check it?
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I have noticed that others have had the same issue. I only have the demo loaded while I learn to use it so am surprised it is not working. I really need it to work as I require the login. I am happy to set you up as a site administrator so you can take a look. I am more use to html than WordPress and have downloaded a static copy and tried to find out why it is doing this but without success.
It is a lovely looking site just need to sort this issue out.
Hi,
Please send an email to: support.loc@goodlayers.com with your credentials so we can try checking it together.
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I have somehow managed to sort it out although I don’t know how. However, I am not able to work out how to put in the third image into “Travel Articles” on the home page. It is proberly very easy if you know how, but i don’t. A simple list of how i can do this would really help. Sorry to be a pain.
Hi,
I’m not sure where’s the third image into the “Travel Articles”, maybe you want to set the featured image?
Reference: https://wordpress.org/documentation/article/page-post-settings-sidebar/#featured-image .
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On the category, when displaying posts, the “Read more” button is showed at each post, I cannot find any feature (in dashboard “Seach/Archive) to turn it off (to make “read more” buttons not showed, because the page looks not nice with them.)
Any solution for this, thank you so so much!
Hi,
You can disable it in: GoodLayers > General > Search/Archive > Archive Show Read More Button and check it again.
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Hi, i am about to purchase your theme but im not sure how to install this. do you have any tutorial for installing available on youtube or anywhere? because im a newbie so im still clueless about everything…
Hi,
You can check this out : https://demo.goodlayers.com/document/traveltour/
https://www.youtube.com/playlist?list=PLNIFTA4Bjp3stwYxIB6Aokpr9bfRQYO73Thanks for your interest by the way 
thankyou.. i had purchased this item.. and i have another question, is it possible to create different price in my tour packages? let say i have city tour package and i have mixed nationality booking it at a same time. can i create where client can book package for local and non local at a same time?
Hi,
Can you please submit a ticket to our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png)
Thank you very much! 
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I have noticed on many of the css files in the plugins that your url is still http:// . Most if not all have now changed to https:// . When you next do an update you might like to look at this. I have not checked js files yet so I don’t know if they are the same.
Hi,
We will update it in the next update, thank you for the reported.
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Hello @Travel Tour Support Team,
After the last update of the theme, the register code, was unregistered on the localhost dev site hold. Once i re-registered the code that i had from the buy, the production live site, got de-registered. Once i tried to re-register the prod online site, it said that the code is locked on another site localhost.
Why you removed the functionality of using the code on development and on production at the same time?
How can we test changes if no code for development is available?
Hi,
You can clone the live site to the localhost and check the code on the local host. The license is only requirement when you need to import the demo data and update a theme, it doesn’t restrict any major feature.
You can clone your website with this plugin: https://wordpress.org/plugins/duplicator .
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Hello, I have a question, in the hotel system, is it possible to limit the quantity of children allowed per room?
Hi,
Unfortunately, it’s not possible.
By the way, thank you for your interest.
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Hey amazing theme ! I have a few questions, if you don’t mind please!! how to make the form enquiy shorter and fixed?Change color ?How can I remove privacy statement page and Terms of services in Enquiry Form and wish list?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through https://support.goodlayers.com (Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Does TravelTour theme have multiple travel agent features?
I just see user role: Tour Staff – Tour Author -… But, cannot see user role: tour agent
If it does not have this feature now, It is possible to have this feature with the support of traveltour theme? Thank you!
Hi,
The Tour Staff and Tour Author to help you control the website with your colleagues, it’s not the option for the vendors.
We don’t have vendors feature so it’s not possible with the Travel Tour theme.
I hope it’s clear to you now.
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Can the team of Goodlayers support to create it with extra charge? Thank you!
In this case, please fill the form here with in-depth details about the customization that you need.
https://goodlayers.com/customization-service/How do I access “Travel Articles” (still learning the new WP)
Hi,
Sorry for the late reply.
Can you please submit a ticket to our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png)
Thank you very much! 
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Where can I edit the phone and email on the Need Help widget on the user dashboard?
Hi,
You can change it in: Tourmaster Global Settings > General > User / Template.
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I have noticed on my site that “Auto Update” for Travel Tour plugins will not turn on. How do i do it.
Thanks
Hi,
Unfortunately, the auto update only apply to the themes/plugins on the wordpress library.
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I tried to use my license on my website and received this message: “Purchase code already in used, please revoke old access here”.
How can I revoke old access? I have already uninstalled and removed the theme from my previous website but I still cannot use the license. My support period has expired but I need to revoke the old access. How to do this?
Please check this out : https://goodlayers.ticksy.com/article/17178/
Done. Perfect!!!! Thank you very much 
You’re welcome! 
It’s possible to change de price depending the number of adults per room and put the dates like a list?
Hi,
I’m sorry but it’s not possible, sorry.
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Hi,
Sorry for the inconvenience. Please provide tour address so we can take a look at it.
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Hello, thanks for answering..
https://guiamoscow.com.ar/tour/paseo-por-praga-judia-republica-checa/The same thing happens to me in the others too. But if I fix this one I’ll fix the others later. Thank you very much for the help
Hi,
I checked it and seemed there’s an issue with the script. Could you try to remove all the script code in: GoodLayers > Miscellaneous > Custom CSS/JS and check it again?
Please make sure to delete this one too:
$(document).ready(function() {
$("#show").click(function() {
$("ul").show();
});
$(document).ready(function() {
$("button").click(function() {
$("ul").hide(500);
});
});
});
If it still not work, please send an email to: support.loc@goodlayers.com and we will take a look at it together.
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Hey guys! I have a quick question… how do i change the “Send Us An Enquiry” block title in the tour page? I’m using this as a newsletter description, and therefore i need to change the call to action. Thank you for supporting!
Hi,
You can try to use the loco plugin to change it, please check our doc: https://docs.goodlayers.com/loco-translate-the-default-language/ .
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Hi team, I bought your theme a few years ago but I’m studying it only now. One question, perhaps useful to those who need to purchase the theme… is it possible to add a calendar in home page with scheduled tours/ events? Something like this: https://www.edelweisscai.it/
Thank you very much! 
Hi,
We don’t have something like this, sorry. May you can try to create it with this plugin: https://vi.wordpress.org/plugins/mp-timetable/ .
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Thank you for your kindly feedback!
I am simply lost with WP. it is so complicated. Where and how can I change the address on the footer and the telephone number and other infomation. Your instructions are totally incomplete for beginners in WP. I have always used static HTML and it it so much simpler.
Hi,
I’m sorry for the inconvenience, could you provide the ticket ID so I can check it?
The footer have 2 sections:
+ The sidebar will be change in: Appearance > Widgets > Select a footer sidebar and adjust it.
+ The copy right will be change in: GoodLayers > General > Footer/Copyright.
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