Hi,

If you are running Applauz theme and plugin version 1.4.3 you should be fine – the latest version of Bold Page Builder should be compatible with it – https://documentation.bold-themes.com/changelog/applauz-changelog.txt

Please let us know if you experiencing any issues

If you are not running the latest version, please update the theme and respective plugin to the version 1.4.3

Kind regards,

BoldThemes team

Hi,

This is in fact the core feature of the WooCommerce and is not related to the theme..

Go to WooCommerce > Settings > Products, and there you can set if you want to enable review at all, if you want to make them required, if you want to allow only verified owners to make a review etc…

WooCommerce Reviews related documentation – https://woocommerce.com/document/product-reviews/

Kind regards,

BoldThemes team

Hi,

In general WordPress takes user image from https://gravatar.com/ based on the user email.

If you want to manage user avatars from wp-admin you need to use third party plugin, such as https://wordpress.org/plugins/simple-user-avatar/.

We are not aware of the free plugins which would allow users to upload their own avatars from frontend.

Kind regards,

BoldThemes team

I suggest you build add internal option user to upload profile image from their accounts in my account front page. That would be a fantastic feature

Hi,

Please take a look at the respective WooCommerce related shortcodes – https://woocommerce.com/es/document/woocommerce-shortcodes/ for details, but you can define the product category for each shorcode that is used on your front page. This allows you to categorize your content easily.

Kind regards,

BoldThemes team

Hi

It really depends on what you would like to change.

shop-2 part can be changed by removing the parent page from “products-two-columns”

“products-two-columns” can be change on page edit form, just below the page title.

Kind regards,

BoldThemes team

Hello, could you please share your site URL or some screenshots? You can send us email to info@bold-themes.com

Hi,

Thanks for contacting us.

No, no plans for the app at this moment.

Kind regards,

BoldThemes team

Hi do you have a roadmap for the upcoming updates ?

Hi,

We do not have a roadmap for upcoming updates, but rest assured that we are going to keep the theme compatible with all future releases of WordPress and php as they are published.

Kind regards,

BoldThemes team

My site crashed while trying to install the import through BT Import

Hi,

Unfortunately the ThemeForest API does not propagate the data immediately – it usually takes some time (up to few hours) until the support extension is reflected within ThemeForest’s API

Please give it another try and let us know if the issue persists.

Sorry for inconvenience, but this is not under our control

Kind regards,

BoldThemes team

Hi,

In the header.php, the meta viewport is rendered using boldthemes_header_meta() function

This function is defined in framework/boldthemes_functions.php – line 1334.

You can override it in your child theme’s functions.php by copying it and implementing the desired modifications.

Or you can override the entire header.php in your child theme and implement your meta tags instead directly in it.

Kind regards,

BoldThemes team

Hi,

You are most likely running an old version of the importer – the version which is packaged with the theme currently is 2.8.2

If this is the case, please do the following:

1. Make sure you are running the latest version of Applauz and Applauz plugin – 1.4.2 – https://documentation.bold-themes.com/changelog/applauz-changelog.txt

If you are not, you can update the theme as described here: https://boldthemes.ticksy.com/article/7123/

2. Once you are running the latest version of the theme, deactivate and delete the BT WordPress Importer plugin

3. Once deleted you will be prompted to install it again, so do install it – this time it will be installed from the latest theme package – the version 2.8.2.

Kind regards,

BoldThemes team

Hello, I was running latest version of Applauz but Importer didn’t update. Your trick with deleting and new installing Importer plugin did work for me.

Thank you very much!

Great,

Were are glad we were able to help.

All the best,

BoldThemes team

Hi,

Thanks for contacting us.

Yes, you can fully control the theme’s look and feel, including the color scheme.

Kind regards,

BoldThemes team

Hi,

Thanks, we have forwarded your question to our developers and we will get back to you as soon as we get some additional info.

Most likely on Monday

Kind regards,

BoldThemes team

Hi,

You can do it the following way:

If you edit boldthemes_functions.php in framework folder, around line 300 you will see the code:

$html .= do_shortcode( '[bt_bb_slider images="' . implode( ',', $image_ids ) . '" show_dots="bottom" height="auto" auto_play="3000" animation="fade" ignore_fe_editor="true"]' );

You can change the auto_play parameter of the shortcode to desired value.

The best option in fact would be to override the entire boldthemes_get_new_media_html function in child theme so that future updates would not overwite the changes.

Kind regards,

BoldThemes team

Hi,

As a quick fix please do the following:

Edit /php/before_framework.php file in Applauz theme and replace the following code on line 29:

$title = is_front_page() ? get_bloginfo( 'description' ) : wp_title( '', false );

with

if ( is_front_page() ) {
            $title = get_bloginfo( 'description' );
        } else if ( is_singular() ) {
            $title = get_the_title();
        } else {
            $title = get_the_title( '', false );
        }

We will add this to the codebase and it will be part of next theme update, so you are on a safe side related for future theme releases.

Kind regards,

BoldThemes team

Great. That works. Many thanks for your help.

Great,

We’re glad we were able to help.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

Unfortunately, there is no HMTL/CSS version of Applauz template, it is available only in the form of WordPress theme.

Kind regards,

BoldThemes team

Hi,

Please make sure that you are running the latest version of the Applauz theme and Applauz plugin.

Although you have not provided enough details to be sure, it seems like your theme version is not compatible with the current WordPress version .

Please update the theme to the latest version – 1.4.0 https://documentation.bold-themes.com/changelog/applauz-changelog.txt

Please make sure to update the Applauz plugin and Bold Builder plugin as well once you update the theme.

You can update the theme as described in the following article: https://boldthemes.ticksy.com/article/7123/

Kind regards,

BoldThemes team

Hi,

This is a bug in the Bold Page Builder and we have escalated it to our developers.

The next Bold Builder update will include the patch – the image Title field in the library should be displayed below the image.

You can expect the release in next few days.

Kind regards,

BoldThemes team

Excellent, thank you!

Thanks

Hi,

In the next bold Builder update, the Section id (Custom tab) will be visible in the section header in Bold Builder if defined for specific section. It will help you identify the section you want to edit. We expect to release the update by the end of this week or beginning of next.

Kind regards,

BoldThemes team

Fantastic! Thanks!

Hi,

Now that we think about it, you could probably achieve this only by removing or modifying the separators above and below the counter – in the inner column. It would reduce the height of the shape without changing the css.

Kind regards,

BoldThemes team

Hi BoldThemes team,

The latter was the perfect solution: above and below separators spacing relative to the Counter are set to “No spacing” and with this I achived the desired small and thin counter button. Many thanks for your support!

Great, we are glad we were able to help

Hi,

Most likely cause of this is that your current theme version is not compatible with the WordPress version you are running.

Please update the theme to the latest version – 1.4.0 https://documentation.bold-themes.com/changelog/applauz-changelog.txt

Please make sure to update the Applauz plugin and Bold builder plugin as well once you update the theme.

You can update the theme from wp-admin using the Envato Market plugin – https://www.envato.com/lp/market-plugin/ or manually as described in the theme documentation: https://documentation.bold-themes.com/applauz/theme-customization/ , section 3.11 Update theme

Kind regards,

BoldThemes team

Hello, Thanks for the reply. Have updated the theme & updated the plugins. But have lost all my data what can I do now?

Hi,

Purely updating the theme and the plugins do not affect the existing content and settings in any way – they are all kept in the WP related database.

There has to be some other cause for this. Do you see the pages or posts in the Pages and Posts section of the wp-admin? If you do, you need to review the settings related to the site setup, in particular Settings > Reading > Home Page and similar.

If you do not see the content in the respective wp-admin panels, you need to restore your previous site from the backup (your hosting should be able to assist you with this) and update the theme again.

Kind regards,

BoldThemes team

Very grateful for your quick response. Then I wait for a solution…

Kind regards, Pippi

Hi,

It seems that one of the columns on your page with the issue has the background image set to non existing image in the image library.

Perhaps, the reference remained from the demo content, and you have removed the image from the media library in the meantime?

Try editing the columns on the page with the issue in the backend bold builder and remove the non existing image references.

Let us know if this resolved the issue.

Thanks.

Kind regards,

BoldThemes team

Thank you so much! I found two image blocks searching for non existing picture…

Best regards, Pippi