759 comments found.
Hello, @everyone,
I am here to make an announcement:
We are delighted to inform you that the issue with our support system, documentation, and demo site has been successfully resolved. You can once again access our Theme Documentation, Demo site, and Support System with ease.
We sincerely apologize for any inconvenience you may have experienced. The issue was attributed to a server problem, which our development team has promptly and effectively addressed.
Thanks for your love for don-themes. Enjoy using our themes.
Regards don-themes.
How to disable multiple languages and currencies? https://imgur.com/fUadRjV
Hello, @hsingfan,
Thank you for choosing our Wolmart theme.
You can disable them by editing the Header.
In order to disable these currency and Language widgets from the header, Navigate to WP Admin panel >> Wolmart >> Templates Builder >> Header Builder >> Edit Header with Elementor >> Navigate to the “Currency and Language” widgets in the Top bar section of Header >> and remove them by Right clicking and delete them.
Screenshot for clarification: https://postimg.cc/bsywds0f
Regards don-themes.
I am unable to edit the header via WP Bakery. It does not allow me to edit it via WP Bakery, it just show arbitrary code in the classic editor. Also I am unable to take support as when I login to your support portal it pops up a JWT error
Hello, @imctek,
We apologize for inconveniences caused.
In order to solve your issue,You need to follow the path mentioned below.
Navigate to WP-Admin Panel >> WP-Bakery >> Role Manager >> From here, Select the Administrator Role as Custom and Enables these options from there and save settings.
Screenshot for clarification: https://postimg.cc/dhzBqMbp
After saving these settings, Clear your site cache and then try to edit the Templates(Header) with WP-Bakery.Hope so your issue will be no more.
About our support login issue, recently we encountered a server fault error. I want to assure you that our dedicated development team is already hard at work to resolve this issue As quickly as possible.
Thank you for your patience, and please accept our sincerest apologies for any inconvenience this may have caused you.
Regards don-themes.
Product thumbnails seem to be crowded together? https://imgur.com/uDclzw5
Hello, @hsingfan,
Please try to disable all the third-party plugins on your site except Theme Required/Recommended plugins, and check back your site after clearing the browser cache, There might be any additional/extra third-party plugins conflicting on your site and creating that issue. If this will resolve your issue then again you have to activate all the third-party plugins one by one and check which one is creating the issue on your site, and try to reach out to the Plugin Author for further help on this.
If the issue will still persists then please keep all the third-party plugins deactivated on your site and provide us permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well. We also request you to please share the site WP Admin URL and Credentials with us as well for further investigating the issue on your site via our support system.
Note: Please take the complete backup of your site before following the above steps as that might affect your site.
Regards don-themes.
Quick note, error in admin after update, thank you. > wolmart/framework/templates/woocommerce/checkout/form-pay.php version 7.8.0 is out of date. The core version is 8.2.0,
Hello, @ingenuitor,
I apologize for any inconvenience you may have experienced. Currently, only one WooCommerce template is indicating as outdated due to the recent release of WooCommerce updates. Our development team is diligently working on updating the theme, and we anticipate that an updated version, resolving the issue with the outdated template, will be available within the next few days. We kindly request your patience in the interim. Thank you for your understanding.
Regards don-themes.
I successful installed demo 1 on my website but only popular departments is showing. (www.store234.com)
Hello, @CAF-11301994,
I have visited your site with the provided URL(https://store234.com/) and I would like to inform you that your site is showing fine. There are many sections just like
Demo 1.
For further Reference, I have taken a Screenshot of your site.
Please have a look at this image link: https://postimg.cc/xkp0WXHn
Clear your browser’s cache completely and then check back your site again.
If you have another question, please feel free to contact us. We are always here to help you out.
Regards don-themes.
I am so sorry, I didn’t clarify properly. The issue is happening on mobile.
When the site is visited on mobile, only popular section is showing (demo 1).
I even tried to create section, import demo 1 from the library and the issue persist.
Are you able to help look into this?
Hello, @CAF-11301994,
We need to check the situation more deeply on your site. So we request you to please contact us via our support system with your site WP Admin URL and Credentials along with the permission to debug your site so that we can have a look and help you to fix the issue on your site.
Regards don-themes.
I tried signing up on the support page but the registration wont work. The page just remain static
Hello, @CAF-11301994,
About our support login issue, recently we encountered a server fault error. I want to assure you that our dedicated development team is already hard at work to resolve this issue As quickly as possible.
Thank you for your patience, and please accept our sincerest apologies for any inconvenience this may have caused you.
BTW if you have urgent issues, you can write me via my email: donaldaizaz@gmail.com with your theme purchase code PDF file, and site Logins so that I will check and help you out via email.
Regards don-themes.
Thanks.
Hello, @hsingfan,
Sorry for the inconvenience but your site is in Maintenance mode.
However, I understand that you’ve been experiencing issues with your website, and I’d like to help you resolve them.
Try to set your site and WordPress URL as HTTPS from WordPress-Dashboard >> Settings.
OR
To address the issues you’re facing and ensure a secure connection on your WordPress site, I recommend installing the ‘Really Simple SSL’ plugin. This plugin is known for its effectiveness in handling SSL and HTTPS-related matters.
Once installed, it will resolve the issues you’ve encountered.
Regards don-themes.
yes, its work now, thank you.
You’re Most Welcome!!
hi, how to automate the home page slider ?
Hello, @hasithabandara3,
To make the slider automated on the Homepage, Edit the Homepage with Elementor >> Navigate to that slider section and edit this slider section >> Click on the “Style” Tab of the Elementor editing panel >> Scroll down.
Here you will see the “Enable loop” Option >> Enable this loop option and Autoplay >> Save settings.
Screenshot for clarification: https://postimg.cc/1VNb7t0C
If you have another question, please feel free to contact us. We are always here to help you out.
Regards don-themes.
Hello team, I cannot see the demo template in the demo. I am going to buy this but, the demo is not working
Hello, @sensushub2023,
Sorry for the inconvenience, but the demo server is in maintenance mode, we are updating it and it will be back up soon, we will notify you again here, thanks for your patience.
Moreover, To check the Wolmart theme feature’s documentation, you should check this manual link: https://d-themes.com/wordpress/wolmart/documentation/
Demos Links:
https://d-themes.com/wordpress/wolmart/demo-1/
https://d-themes.com/wordpress/wolmart/demo-2/
https://d-themes.com/wordpress/wolmart/demo-5/
https://d-themes.com/wordpress/wolmart/demo-7/
https://d-themes.com/wordpress/wolmart/demo-11/
Regards don-themes.
Hi, website only shows home banner on mobile view.. categories and other things just do no appear .. all setting are ok bt still we cant see anythng on home except banner on mobile
Hello, @mian-adnan,
We need to check the situation more deeply on your site. So we request you to please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look and help you to fix the issue on your site.
Regards don-themes.
hi im unable to open a ticket since its not letting me register
Hey iv sorted the issue thanks
Sound’s Good!! Feel free to write back to us anytime, we are always here to help you, Have a nice day.
How to change website background colour?
Hello, @hasithabandara3,
You can change the Background color of your site using Wolmart theme options.
To change background color, Go to WP-Dashboard >> Wolmart >> Theme Options >> General >> Background >> Change color from here.
Screenshot: https://postimg.cc/67KLv59t
You can also insert Background image by clicking on image option.
If you have any questions, please let us know. We are always here to help you.
Regards don-themes.
thanks , i have another problem
how to add product variations Additional Variation Images? (for each variations)
Hello, @hasithabandara3,
To add the variations images, Just edit the Product on which you want to Add these variation.
After going to editing panel, Define product as a variable product and add attributes(Create if you have not created yet) by clicking on attributes options.
Save attributes and click on Variations. Now From here, you can set the variation images of that product from here.
Screenshot: https://postimg.cc/f3hBvCyt
You can also check this manual: https://woocommerce.com/document/variable-product/
Regards don-themes.
i need two two attributes separately chenge the photos
Hello, @hasithabandara3,
You can create two two Attributes also like color and size attribute of a same products. To do this, Simply add more Attributes from editing panel of that product.
Screenshot: https://postimg.cc/jCC43gGJ
Once these attributes are added, variations bases on added attribute will be generated. After that, you can add images of that Variations.
Regards don-themes.
demo url not working
Hello, @digidopt,
Sorry for the inconvenience, but the demo server is in maintenance mode, we are updating it and it will be back up soon, we will notify you again here, thanks for your patience.
Regards don-themes.
How can I customize the skeleton loading screen. like adding something like an img or svg overlay.
Hello, @Minerkid,
We regret to inform you that right now Skeleton Mode will only work on page load and you can turn it ON/OFF from Theme Options.Customizing Skeleton Mode with theme options is not possible for now.
However Alternatively, You can change the Lazy Load Color(If you want) from theme options. To Do this, Go WP-Dashboard >> Wolmart >> Theme options >> Advanced >> Lazy Load >> Lazy Load Color.
Screenshot: https://postimg.cc/YvzJQQ2n
Regards don-themes.
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Hi, I manually updated the theme from 1.2.0 to 1.5.4 and since then I can not modify the theme. I keep getting “Server error (403 error)” after attending several fix like disabling all plugins, checking htaccess, etc. Kindly assist, regards.
Hello, @hollumidey,
Could you please contact us via our support system with your site WP Admin URL and Credentials so that we will check it for you on your site and help you out.
Regards don-themes.
I already resolved it myself: I put off modsecurity on cpanel temporarily. Thank you
Sound’s Good!! that you have managed to solve it by yourself, You are the best 
Hi can I make any demo to RTL I mean market demo 1 , market demo 2 , market demo 3 , ... , market demo 24 …. Or should I just choose “Market Demo RTL” Thanks
Hello, @FAHADALBAKRI1,
In the Wolmart theme, all the demos are RTL (Right-to-Left) base versions implemented. If you would like to use them in another language on an RTL base, it’s a straightforward process.
Simply go to WP-Dashboard >> Settings >> In general (Sit Language) and change the site language to your desired one.
Screenshots for further references:
https://postimg.cc/Ff52kNcn
https://postimg.cc/CZs6ZDwz
Once you have made this adjustment, the theme will work seamlessly in your selected language. If you have any other questions please feel free to contact us.
Regards don-themes.
Hello, I am creating the mobile menu, but the categories do not open until I press the arrow button on the right. For example, when we click on the Kalemler Category, I want subcategories to appear, how can we do it?
https://prnt.sc/Kuk00rCqs7hgHello, @mustafa243,
We sincerely regret to inform you that the theme currently does not offer the specific option you are looking for..
The Theme Options are primarily designed to facilitate adjustments within the theme’s predefined settings and functionalities. Unfortunately, this feature requires a more tailored approach through customization, which goes beyond the capabilities of our Theme Options.
Please note that our item support is dedicated to addressing issues related to Theme Options and ensuring that you have a seamless experience with the features, styles, and functionalities as described on the item page. Any requests for extensive customization or enhancements fall outside the realm of our standard item support.
Regards don-themes.
I installed the script and the icons next to the categories and all the others are not displayed, what could be wrong? https://prnt.sc/eQ7vkKyycpNW
Hello, @projectya,
We request you to please contact us via our support system with your site WP Admin URL and Credentials so that we will have a look and help you out to fix the issue on your site.
Regards don-themes.
Hello, Mega Menu takes up a lot of space on the desktop, can we do it this way? Can you help me
Mega menu subcategories are not shown on mobile, how can I do it?
Example: https://prnt.sc/-d5qK_w8DVSt
Our Website: https://prnt.sc/G5Epso946dHl
Hello, @mustafa243,
1 You can set Megamenu width in Wolmart as per your requirements. To do so, Please navigate to WP-Dashboard >> Appearance >> Menus >> Select Megamenu and specify its width.
Screenshot: https://postimg.cc/z3RPZSZd
2 To check the Megamenu subcategories issue, We need to check the situation more deeply on your site. So we request you to please contact us via our support system with your site WP Admin URL and Credentials so that we will have a look and help you out to fix the issue on your site.
Regards don-themes.
Hello, I sent you a message via your e-mail. I would appreciate it if you could check it.
Hello, @mustafa243,
We have checked and replied back to your email, please check back our email reply and then reply back to it accordingly.
Regards don-themes.
Thank You You Solve My Problems
How can I remove the privacy policy box in this Sign up section? https://prnt.sc/urk7AbPLIdyzHello, @mustafa243,
To hide the “Privacy Policy” from login page, Please navigate to WP-Dashboard >> Dokan >> Settings >> Privacy Policy >> Turn it off and save settings.
Screenshot: https://postimg.cc/R3FPzh1T
Regards don-themes.
