4701 comments found.
The verification emails are not being sent to the new members. What can I do to ensure the verification emails are sent?
Install the WP Mail SMTP plugin. It helps to send emails. Nowadays, hosting servers do not allow to send email on simple way. Only SMTP connection is allowed.
I purchased datebook theme but I am getting an issue when importing demo-1. Could you please suggest me how I import demo-2? I am getting option to only import demo 1 but not for demo 2. Please do the needful.
You can import/install sample Brizy pages like our demo 2. Do the following:
- Install the Brizy page builder plugin. But do not activate it yet.
- Find the folder “Demo content” in the archive file you downloaded on ThemeForest. Unpack it on your desktop. There must be 2 files “datebook-brizy-pages” and “datebook-brizy-templates.xml”.
- Go here: WordPress -> Tools -> Import -> WordPress Importer -> select 2 files to import from the folder “Demo content”.
- Go here: WordPress -> DateBook -> Dashboard -> Pages tab -> select all imported pages in all fields.
- Select this option: WordPress -> DateBook -> Dashboard -> Page Builder tab -> Profile page builder -> select “Third party Page Builder”.
- Select the home page created with Brizy here: WordPress -> Settings -> Reading.
- Activate the Brizy page builder plugin.
That’s it.
Hi there,
I installed the theme according to your instructions . But images not importing with the demo import . Also css also not looking same as demo https://prnt.sc/3Wz7iNvzyD8r
Thanks!
Hi. Do you mean images of people? Those images people are used on our demo sites for demonstration only. But you can download them on free sources like Freepik. Regarding the screenshot. I did not understand what you mean.
Hi Pagick, ignore the message images as that is not important. However what we are missing from demo 2 install is the advanced search, that doesn’t open a window as demo 1 which was the screen shot given. We want the advanced search to be like Demo 2
Hi Freja74. You should enable this option in the search form: WordPress -> DateBook -> Forms -> open “Search form on Search page” for editing -> click on the range button to open up the settings -> enable the “Display advanced fields”.
See screenshot https://ibb.co/SVrwtCz
Hi There,
I have done the settings which you provided but still not showing the same design . One field is coming in single row and design is not same. if you need we can provide the details of this setup https://prnt.sc/vRGN6nkMkjBj
Thanks!
Sincerely not happy after buying this theme. The datebook plugin keeps causing a lot of problem and uses up the VPS CPU at 100%. I have switched to 3 different hosting companies and upgraded to the highest VPS plan yet no solution. My current plan should be able to serve with 6gb of ram. Sometimes the site is not loading and keeps timing out. Can you please help us fix this problem
Yes, I can help. Could you send me an access to your WordPress admin area? I will look into what is wrong and try to fix it. Email info@pagickthemes.com
I have sent it. Thank I also added the Cpanel login so you can have the full access to fix everything. Thanks
Yes, I have received it. Thank you. I will be back as soon as correct everything. Today later.
Okay thanks
Any update regarding the fix? Thank you
I checked your site. I corrected the theme. But I could not optimize your server. Sorry. You need to ask some specialist to make your server fast.
The site has not been working since yesterday. was even thinking you are still working on it. Please check it keeps saying database error. Its becoming frustrating, we keep losing visitors
It was working when I checked it yesterday . Even after I left it it was working correctly.
Please check it again. It has not been working since yesterday. it over 8 hours was thinking you were still working on it
I looked into your server configuration. But I have knowledge enough for VPS server. I also asked our system administrator but he is busy. Sorry. You have to find some specialist.
I restarted the server and the site is working again but still very very slow. Sometimes takes over 20 seconds to load a page. When we was using the old version of the theme everything was working smoothly until your subsequent upgrades. Please look into the plugin that seems to be the one causing all the issues. The hosting company has optimized the server several times. when you disable the plugin the site loads in 1-3 seconds.
I have never enjoyed this theme ever since I bought it. Have had so much issues moved from one hosting company to another for more than 3 times thinking that was the issue including vultr cloud services yet none solved the plugin issues. Please if its not possible to use the theme on our site then I would wish to request for a refund. Thanks
Hello. Are you working on the site? The website keep behaving weird
Please respond thanks
Yes, an hour ago I checked your website again. I deactivated the theme and plugin. Your website became a little faster. But not as fast as expected. WordPress administration area is still slow. You think, it seems to you that website is fast. But this is not.
Your server, especially MySQL database require optimized configuration. Number of simultaneous connections seems too few.
Your database is overloaded.
We use simple shared hosting server for 1 dollar per month. Very low resources. The theme works fast. Because administrator optimized absolutely everything.
You use powerful VPS server. But the theme and even WordPress work slower. Because something is not optimized.
Here in comments, you can find other users who had VPS servers. They encountered the same issues like you. But after checking their servers I found out that RAM, number of connections and other options were too low.
They even could not upload the theme in WordPress. Connection was broken and some errors occurred.
If you do not mind, I would like to recommend you to start with simple shared hosting server. Not for 1 dollar, but for 3 or 5 dollars per month. They are maximally optimized and ready for production.
I was on shared hosting before the same issues. I have moved to 3 different hosting so far and the same issue. I think the problem is from the plugin. please can you check back on the site? it is not working right now. looked like you forgot to activate the theme back after checking.
Since there is no solution I would like to request for the refund of the payment. Thank you
Good news. Your site has become fast. Please check it.
The problem was in the cron tasks that the theme must run periodically. You have many thousands of profiles and posts. The cron tasks must check and update each of them on schedule.
But it looks like cron is not working on your site.
That’s why every time you opened any page, it took a long time.
I have disabled the cron in the theme temporarily until I find better solution. I apologize for this inconvenience. Thank you for your patience.
Thanks for your reply but that was not the problem. I hired and paid a developer to fix and optimize the site. Just just finished optimizing the Database to get the site working again. Please take a look on the subscription and matching. The matching percentage is returning an error on the users profile and also the subscription plans is not selecting. Please help us fix that thanks.
Hello. I am still waiting for your reply. Can you please fix the remaining issues. The site icons are broken, on the search page select male or female on the search is broken. Also when you set matching it returns an error on the front end
Hello. You are not responding to my messages. Please can you reply
Hi. Oh really. I will respond in short time soon. Sorry.
I am trying to check and correct your site. But the database connection error occurs very often. So, it is going to take longer.
hi ,
instead of using countries can I use cities instead for location
as the dating website is only for one country so other countries are not required
Hi. Yes, you can. The theme can detect quantity of active countries and display only regions if there is only one country active.
I need the Update of your theme to the latest version. If no update is there a compatibility with the current WooCommerce version
Ys, you can update the theme. It is ok. The theme is compatible with latest WooCommerce 8+.
Friend request feature is not working properly. When user1 sends a friend request to user2, user2 receives a notification. However, when user2 clicks on user1’s profile from the notifications, user2 doesn’t see any option to accept the friend request.
On the other hand, when user1 opens user2’s profile, user1 can still see an option to send a friend request to the same user, even though that user has not responded to the previous friend request yet.
The issues in the friend system will be fixed in the next update, soon. Thank you for your comment.
On “forgot password” page, when we write our email and click on “Submit” button, a notification appears with a text “Link for password reset has been emailed to you. Check your email.” in a light blue color box. We want to change this text to “Password reset link sent to your email. Please check your ‘All Emails’ folder.” because sometimes emails go to spam folders. How to change this text in theme?
You can use Loco Translate. This plugin can help to change an original text. Here is a guide on how to translate the theme in Loco Translate https://www.pagickthemes.com/how-to-translate-the-theme-in-loco-translate/
Pagick, здравствуйте. Скажите, а можно ли восстановить начальные установки DateBook? Я имею ввиду те настройки, которые были тогда, когда я только установила DateBook. Я сделала много ошибок при настройке и теперь просто запуталась) Не могу поставить форму поиска и регистрации на домашнюю страницу)
Good day more0473. Yes, you can set the default settings. Do the following:
1) Go here: WordPress -> DateBook -> Dashboard
2) Click on the “Restore Defaults” button, at the bottom of the page.
3) Click the Save button.
Where can I find an installation guide? As I can see somehow I’m missing all the content https://africabookingmatch.com/
Here is a guide on how to install the theme https://www.pagickthemes.com/how-to-install-or-update-datebook/
Please, do not edit the DateBook pages. They are specific, have their own functions, and do not have the content.
If you want to use a page builder and create your own layout of pages (your own design and style), then you should do the following:
- create new pages
- insert our shortcodes into your pages from here: WordPress -> DateBook -> Shortcodes
- select your pages here: WordPress -> DateBook -> Dashboard -> Pages
Your site looks like the installation was not completed. You can use Theme Installer. It will do all job, the installation. Fo here and follow all three steps: WordPress -> DateBook -> Theme Installer.
The friendship system does not work in the new version.
I will check and fix it if it does not work. Thank you.
Hi, i want to know how to change or add text in forgot email password section . Topup will shows some limited text but we need more. Kindly reply please .
Hi. You can change that text by help of the Loco Translate plugin. This is the only way to change the original text.
How can i install
Go here: WordPress -> Plugins -> Add new. Search for “Loco Translate”.
Install and activate “Loco Translate”.
Next follow this guide on how to translate words in the theme https://www.pagickthemes.com/how-to-translate-the-theme-in-loco-translate/
Hello, where can I find the options to activate the prestige profile and his benefits? In the settings in profile user I can’t find.
Hi. You should go to a profile page. There right above the profile, you will see the Administration Dashboard. Click on it to expand it. There you can see the Featured and Top input fields. See screenshot https://ibb.co/vY7fXWH
Regarding frontend and backend (i sure do wish i could just follow-up to my earlier question and NOT have to start a new thread, this is ridiculous!)...how exactly do i get to the profile frontend to edit the demo profiles so i can add the pictures? Can you provide a screenshot, please, on the steps to take to get to the frontend?
Please see here: https://ibb.co/6BdNNVGFollow these steps:
- Go here: WordPress -> Profiles. See screenshot https://ibb.co/t2T00nG
- After you see a profile page, go to “My photos” page where you can upload an image. See screenshot https://ibb.co/RTzd5gX
Do these steps for each profile. If you want to edit the profile’s other fields, then on the left sidebar (on the screenshot https://ibb.co/RTzd5gX) click on “Edit profile”, “Settings”, “Privacy” and etc.
When I try to upload the template xml through the importer, I get an error stating I can’t upload it
First, install and activate Brizy. After that, try to import 2 files (“datebook-brizy-templates” and “datebook-brizy-pages”) again here: WordPress -> Tools -> Import -> click on WordPress Importer.
On my website, I cannot get the search function to work, and I cannot get it to load on my homepage. Also, we cannot get one of the XML documents to load.
Check this option to display the search form on the home page: WordPress -> DateBook -> Dashboard -> Searching -> Show the search form on Homepage.
Select the “Main panel” in the search form settings, here: WordPress -> DateBook -> Forms -> open “Search form on Front page” for editing -> check “Main panel”.
Pagick, when i signed out as admin and logged back in via the Brizy login page.. again, why is the text so very large? I’m not even trying to edit the page this time, this is just what the profile page looks like. I have it set to be redirected to the member’s profile page once logged in, which is irrelevant. Please see here:
https://ibb.co/QnTDnT1 https://ibb.co/jVmNcMN https://ibb.co/qYdf7Q7 https://ibb.co/B3jXxdjHi Darlene84. You installed Siteground. Try to find and change Font size in its settings.
Hi, is this the correct settings for the profile page builder? I am using Brizy to edit my site: https://ibb.co/f47Yxtd
Hi. On your screenshot:
This option “Profile page builder” is selected correctly.
Unselect this option “Profile page created with Page Builder”. This option must be selected only if you created a special page for Single Profile page.
Demo2, the ‘Our members’ section. I have downloaded 30 free pictures to fill in the head spots, but how do i create members so they appear in this section? I looked at the users/add new, but there was no place to upload a photo so i assume that is not how it’s done.
Also, same question for the featured profiles section.
Thank you.
You can create profiles in 2 places:
1) here: WordPress -> DateBook -> Theme Installer -> Third step -> click on “3. Import”. 30 profiles will be created.
2) you can create more customized profiles, here: WordPress -> DateBook -> Demo content.
You can upload to each profiles only on profile pages. After you create profiles, then you should go to those profiles -> then go to “My photos” page -> upload images.
Hi, I don’t understand ‘frontend’ and ‘backend’. Can you clarify the distinction between the two, please?
Hi. Frontend – means Home page, Profile page, Search page. In short, all pages that are visible to public.
Even those pages when users are logged in. For example, even these pages are Frontend: Upload image page, Subscription page, Profile edit page, Chat page.
Backend is only your admin area. All pages in administration area are not visible to public.
Pagick, with this theme is it possible that I can have user types (or categories)? My site will be an all-women social site of bikers so i don’t need the male/female options in the search form. (By the way, i am using the current theme and like everyone else, I don’t have a gender custom field in the reserved fields section.) See here, please: https://ibb.co/p0fchbQ
1) How can i make this change on the search form, change the gender options from male and female to 3 options for Owners, riders/passengers and everyone.
2) How do i set up different user types (or categories) as either an owner or a rider/passenger? I’d imagine it would be a profile field, and searchable/linked to the search form so when someone selects they are looking for an owner, all the owner profiles will be returned.
Hi Darlene84. No, now profile types are not possible yet. But this wonderful feature is in our task list and will be added this year. I hope.
Gender is empty. Now, open that empty Gender field for editing. Enter this word “gender” in empty fields “Slug (optional) and “Title””. Save.
Do the same steps for the field “Sexual Orientation”.
1) You can change genders from Male to Owner easily. Do the following: Go here: WordPress -> DateBook -> Custom fields -> open the Gender field for editing -> replace “Woman, Man” with “Ownder, Rider” in the field “Field Items”.
2) Do the step 1 above. Replace genders “Woman, Man” with yours.
