Hi PLEASE don’t sent me an automatic response like this “Hi, Create a support ticket here again https://crowdyflow.ticksy.com/ ” because i already did and it’s IMPOSSIBLE to create a ticket there is a error message =>”No valid Check Type! ... The download of the demos is not working, can’t do anything with this theme, please help..its start being really urgent!!!

Cannot Subit a Ticket Error” NO VLID CHECK TYPE”

​Hi,

As you have a Side header in inner pages such as About, services. I am selecting header which is on top but the issue is that there is a White Space in left side where the side header shows. I need to know from where can I edit the predefined templates and what is the way to get rid of white space from left side of page.Attaching a screenshot for better understanding. Also I can edit the predesigned Headers

I am unable to submit ticket on your site, it’s showing error of “No valid check type”, please help me to fix that.

Does this template have a white label?

Hello, I purchased the theme, I followed the steps for importing the example data, I have the design but I still don’t have the example pages. I have created a ticket and am waiting for your assistance, thank you.

how do we change the header and footer for woo commerce pages? changing the default in Axtra options does not affect these on the front end.

Hello Sir, Greetings !!

I am facing a problem installing demo for this theme. I know my support is over tried to contact you through support as well but with no reply. Can you please help because I need to make my website live.

Also do let me know what all details will you need in order for me to install the demo of our theme.

is there a theme update coming soon to address some of the issues?

How can i install this theme https://axtra.wealcoder.com/digital-agency/ your import module just install your default theme no other option to import specific design

This theme took me and my developer many hours to install, and now not able to edit the services, tried connecting the services using element but you almost need a highly skilled programmer to make changes to the site. This theme is just too hard to work with. Am i able to get a refund? i Purchased it yesterday also.

This is awful. Installing the theme on a clean WP without technical support is impossible. The template’s admin panel doesn’t work either: buttons are unresponsive, and uploading a file is impossible. And all of this, considering that the theme was installed by the authors themselves. For even the slightest change in the theme, you have to create a ticket, which requires waiting for a response for 2-4 days. I want a refund and no longer wish to work with this product.

Screenshots: https://drive.google.com/drive/folders/1UWftyQDOKjIlfYZypXAh_0d8QiyDlLmC?usp=sharing

I have already created a ticket please solve my issue

Love the theme guys! As a request I would love it if you guys made the landing page available as a template demo. Keep up the good work!

When I add “Our Projects” it shows last modified date. How can I hide it?

While editing the portfolio in the website, our images are not looking proper even though we keep the size of the image as per the demo content in the gallery images. even images are not responsive in mobile. They stretched in mobile. Please guide me.

And the second thing is the shape {A a } section in the project. Will the section be updated directly from anywhere or will it have to be manually coded. If I want to put different images in that section in each project page, please guide me how to update.

We have emailed the support 2 days ago but have not received a response

Helpme please, The links in the megamenu appear active and do not allow you to click on the content in the body of the page. It’s like it’s visible over the body of the site’s content.

Hi, what cache plugin is recommended for theme ? Thanks,P

Hi, I installed the theme and downloaded the demo data, everything is fine but the menu is blank, it only has the copyright text.

Hello, I have a pre-sale question. Is it possible to DISABLE smooth scrolling? Is that option in the theme or does the internal team have to made it by custom code manually?

what are the theme server requirements please?