77 comments found.
Dear Sirs, I bought and installed the Aarogya template but when I unzip the file and install the aarogya.zip file, all the images and functionalities do not appear, I also installed the plugins and I do not see anything of the original template, please can you contact me to my email maklarian@gmail.com
Hi Maklarian.,
Kindly import the demo content for your website, you can utilize the WDT Demo Importer plugin. We have provided detailed instructions on how to import the demo content using the WDT Demo Importer plugin in our knowledge base. Please refer to the following link for step-by-step guidance: http://docs.wedesignthemes.com/dt_articles/import-demo/
Thanks!
Hi there,
there is a JS error when i try to save a “Pricing Box” while addidng a new Item in the tab “Content”.
I am getting this error in a fresh localhost install: https://imgur.com/a/pYptQLp
Thanks
Hi.,
We are facing the JS error as you mentioned kindly check and let us know.
Please have a look: https://prnt.sc/8caVNd4ug7SP
Thank you!
Hi,
i don’t see these errors in incognito mode on Chrome: https://imgur.com/a/AKxiV9S
By the way, the error exists in backend and not in frontend.
If i click the “Add” button to add a new “Item” in the “Pricing Box” widget and try to save it, then i am getting the error that you see in the first comment.
Could you please try to reproduce it in your localhost?
fyi: all plugins are up to date.
Thanks
Hi There.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we can check and let you know the solution.
Hello there,
I have opened an issue related to appointments. You have reimported all content and now I created again my persons and services and the appointment system is stuck AGAIN. Actually the page doesn’t load at all.
After that I tried to access your support system, it asks purchase code. I copy paste the purchase code and it says that the Purchase code is not valid. REALLY?????
I've not more than a month purchased this item. And I've lost one month without progress..... And I cannot open a ticket.Could you fix all the issues? Or I am going to ask for refund if I cannot use the theme.
Hi There.,
Kindly send us your WordPress and FTP login credentials through the form at the bottom right of http://themeforest.net/user/designthemes. Once we receive them, we will check for a solution and notify you.
Hello, I am trying to reply on my thread I ve already opened (Appointment is stuck), or create a new thread. On both cases it refers for duplicate posts and the platform don’t allow to post, but no post is displayed.
Please fix it or reply to me as soon as possible. I am facing issues and there are more than 8 days without a fix. I ve provided all credentials.
Just for your info you shared a video for something I already know without reason…
Hi.,
We have reviewed your issue and responded to your query on the forum. Please take a moment to check our response and let us know if you require further assistance.
Thank you!
Hi,
there is a bug in the Breadcrumb implementation.
I am removing any background image and set a custom background color of the Breadcrumb at the bottom of each page and in the General Settings of the theme.
But still the theme loads this image as default background image of Breadcrumb (/wp-content/themes/aarogya/images/breadcrumb-bgimage.jpg).
Am i doing something wrong?
Thanks
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ Designthemes Support So that, we can check and have a clear look form our end.
Please send your request to us directly at this email support@wedesignthemes.com
I have the same request I have seen on this thread. Your answer was to write an email to a specific email address, which I did, but have not received any feedback yet.
Here is the comment
Hi there,
when would you update these 3 premium plugins?
Some of the updates contain security fixes.
plugin name >> current version >> latest version
WPBakery Page Builder >> 6.11.0 >> 7.3
Ultimate Addons for WPBakery Page Builder >> 3.19.14 >> 3.19.19
Slider Revolution >> 6.6.13 >> 6.6.19
Also another issue:
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ Designthemes Support So that, we can check and have a clear look form our end.
Please send your request to us directly at this email support@wedesignthemes.com
Hi guys I added products and they seem correctly, however the details page does not. However, all of my plugins and theme are up to date. The problem is that the shop’s details page does not display properly.
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Hi!, I have not received a response from your side. I send all credentials (WP &FTP access logins).
Please send your request to us directly at this email support@wedesignthemes.com
Thank you, we look forward to help you!!..
Hi there, I am writing to follow up on our previous communications regarding an ongoing issue we have been experiencing with our purchased WordPress theme.
Despite implementing the solutions provided by your support team, we are still encountering difficulties with the display of our single product pages on our website. Specifically, when accessing the single product page through the frontend of our website, the layout and functionality are not rendering correctly. However, when accessing the same page through the WordPress dashboard, everything appears to be functioning as expected.
Thanks
Hi.,
We have resolved your query kindly check and let us know.
Please have a look: https://prnt.sc/Uzs42akYAdhj
Thank you!
Hello there, We continue to have issues with our website’s single product pages not displaying correctly. More specifically, the functionality and style are not displaying correctly when use our website’s frontend to visit the single product page. Please have a look at this: prnt.sc/8bExKtU1KcBT This is not displayed on the shop details page without a dashboard login.
Using the aid of a dashboard that displays facts and photographs flawlessly: https://prnt.sc/aqhqlgtOyD-p
Thank you!
Hi There.,
Please navigate to Products -> Select Product -> Product Settings -> Product Template -> Woo commerce Default
Refer: https://prnt.sc/nVaZpHGkLllI
Hi there,
I appreciate your support. The issue was with reviews, so I disabled them. Now, it’s working perfectly.
Thank you 
Hi.,
We hope your issue has been resolved. If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Still, if you are facing any other difficulties kindly let us know.
Thank you!
Hi there,
when would you update these 3 premium plugins?
Some of the updates contain security fixes.
plugin name >> current version >> latest version
WPBakery Page Builder >> 6.11.0 >> 7.3
Ultimate Addons for WPBakery Page Builder >> 3.19.14 >> 3.19.19
Slider Revolution >> 6.6.13 >> 6.6.19
Also another issue:
“Your theme (Aarogya Child) contains outdated copies of some WooCommerce template files”
Thanks
Hi.,
Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.
When I saw your header slider links, I got excited. When I looked through the pages, I forgot you even exist.
Misleading advertising. Is that what you’re into?
Never mind, burnt your name already. Stay happy fooling people with your crap.
Hi.,
Thank you for contacting us
You can easily customize each and every page as per your needs.
You have the flexibility to customize the pages according to your needs and then link to that section.
Hello, I have a problem with the site header. I cannot place the menu next to the logo when opening the site on the phone screen
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Hi,
Since the Unyson plugin has been closed by wordpress, how can i import the demo content for my theme. Please provide an alternate solution or the link download to download the Unyson plugin. Thanks.
Hi.,
Sorry for the inconvenience,
Please download the unyson plugin here: https://themessupport.com/wp-content/uploads/2023/10/unyson.zip
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
Recipes Tips links to ‘Services’? Makes no sense to me. But then again. I understand your logic. You haven’t even a ‘Page’ for recipes. I like your leg-pulling strategy of your theme philosophy, makes a good laugh.
Hi.,
Thank you for contacting us and showing interest in our theme.
You have the flexibility to customize the pages according to your needs and then link to that section.
Unyson – Plugin not found; When I try to install the required Unyson plugin I get the following error: Something went wrong with the plugin API.
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Hello,
for now, I don’t think that my credential will help, you have to check this link: https://wordpress.org/plugins/unyson/ As you can see, it says: “This plugin has been closed as of October 11, 2023 and is not available for download. This closure is temporary, pending a full review.”
Have a nice day!
Hi Yo1em.,
You can download the unyson plugin via the below link.
Download Here: https://we.tl/t-BlxHyanp9o
To import the demo content for your website, you can utilize the Unyson plugin. We have provided detailed instructions on how to import the demo content using the Unyson plugin in our knowledge base. Please refer to the following link for step-by-step guidance: http://docs.wedesignthemes.com/dt_articles/import-demo/
I am having issues with the display of products with the theme it works when logged in but no product gets displayed to users.
Hi Babslawale.,
It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have your issue checked by them.
As the ThemeForest comments section is meant only for pre-sale questions and generalities, We are not able to provide detailed support here. Please create a support ticket using the link below or mail your queries to support@wedesignthemes.com and our support team will gladly assist and guide you.
Support Forum Link: https://themessupport.com/forums/forum/health-beauty/aarogya-health-nutrition-coach-wordpress-theme/
Thanks!!
Hello, I’m creating my own site and it said this when I put the theme I purchased.:Your theme (Aarogya Child) contains outdated copies of some WooCommerce templates. These files may need to be updated to ensure they are compatible with the current version of WooCommerce. Here’s how you can fix this:
Update your theme to the latest version. If no update is available, contact its author to check its compatibility with the current version of WooCommerce.
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Hi there, I like this theme and have been viewing the live preview. I have noticed an issue with the display of some elements when using the Safari browser, on a mac. On the home page, in the third section down (Daily Exercise, Natural Foods, Nutrition Plans, etc) the hover over effect is very ‘flashy’ and not smooth making is hard to view easily. This does not happen when using the Chrome browser. IDs this a know issue with Safari and will this be fixed etc.?
Thanks
Mike
Hi.,
Thank you for the information. I appreciate the update. It’s great to know that the issue has been fixed in Version 2.2.
You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.
We would be happy to help out here support@wedesignthemes.com.
If you have any further questions or need assistance, please feel free to let me know.
Hey, i’ve bought this theme and wanted to contact Item support but I havent recieved registration nor “forgot password” emails, my wordpress login details dont work either. I dont have them in spam nor in my normal email so i cant login on themessupport.
Hi.,
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
Error: Translation set not known in Aarogya Booking Manager. Something missing?
Hi Polonskyg.,
Kindly share some screenshots or short videos of your query along with the page URL through the right bottom form @ http://themeforest.net/user/designthemes so that we will get a clear understanding of your query and we will assist you with a better solution.
Thanks!!
i was contemplating purchasing this theme however wanted to are the demo images included ?
Hi.,
Thank you for contacting us.
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Image Purchase link : http://docs.wedesignthemes.com/image-link/aarogya.txt
Hello, there is a problem with the theme. The mobile view is terrible, and there are three slides that won’t load in the mobile view. We tried to add a ticket in support, but we haven’t yet received the login email. The url is https://bestacupuncturebangalore.com/
and how to change the dtservice in url?
Hi.,
1) Kindly, share the purchase code and the registered e-mail id, so that we will reset your support forum login and share them with your registered e-mail id.
Please Refer: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
2) and 3) Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ https://themeforest.net/user/designthemes so that, we can check and have a clear look from our end.
Thank you!
