446 comments found.
Salve, è possibile aggiornare l’icona di Twitter? Ho aggiornato il tema di recente ma l’icona è rimasta vecchia. Grazie
Sure, I will add this to my TODO list. Thanks for notice!
Is there a way to not have images open in a lightbox? Custom attribute?
Hi, Are you talking about single gallery posts?
Hi, I want to remove the “by (author)” post meta from my blog posts on my blog page. Which snippet in which template do I need to remove? I can’t seem to find the answer to his.
I will help you, please open a support ticket here: https://smartwpress.ticksy.com/submit/#100011569
Quick question about the Elementor plugin. I see I have access to the basic widgets only, and not to the pro widgets. Does the theme not come with a full version of Elementor?
Hi, the theme comes with the free version of Elementor plugin and our custom Elementor widgets implemented for Lucille theme.
Pre purchase question. I see returning customers can log into their account when visiting the shop section of the theme. Does this mean I will be able to put a “My account” in the menu so that users can log into their account from there?
And does the theme come with tools/plugins to make a site GDPR proof (according to European guidelines)?
Yes, MyAccount page is part of WooCommege functionality, so you can add it to the menu. Regarding GDPR, can you please offer more details about the functionality you are looking for?
Thanks! Regarding GDPR, I was just wondering if the theme has any native tools to help set up a cookie banner (disclaimer), terms and conditions… But I guess there must be some free tools around…
Hi, regarding GDPR, the theme comes with a dedicated plugin that makes Google Fonts usage GDPR compliant. For the rest of the functionalities you can easily use free solutions. Please let me know if something is not clear or you have more questions.
Hi! Looking for a way to display the time of the gig on the event listings. Also, I cannot seem to choose/add Canadian $ currency to ticket price settings. Thank you, in advance, for your assistance 
Hi, can you please share a URL to your events page? Or better, please open a support ticket here: https://smartwpress.ticksy.com/submit/#100011569
Is there a way to bulk import of events into the Lucille Music theme?
Only via WordPress importer, from a different WordPress website. Do you have a specific format or can you please offer more details?
I was thinking if there was a way to import an entire “tour” with 50 or so dates at the same time, either by comma delimited text area on the settings page, or maybe even pulling from a CSV file. Some type of form would be optimal to be sure that the required fields are completed.
But do you plan to export the csv them from a different plugin or tool ? I think it would be really time consuming to manually insert all the event details in a csv file. If you plan to manually create the events csv file, I think a better option is to create the first event, then use the built in feature “Duplicate Event” and edit the new event draft. Let me know if this solution works for you.
Thanks for the idea! That leaves us only doing one less manual entry for an entire 52 show season. Each season (year) we put together our release catalog based on the topics our host is going to cover. Yes, these are contained within an excel worksheet, and it would be easy to create a CSV from that worksheet. Again, this would be the same as creating a “tour” season for display, with one-off’s then being added as necessary, manually. Does that make sense?
Yes, I will consider this for one of the next updats. Thanks for the idea!
Is there a way of uploading events in bulk via a spreadsheet?
Unfortunately it is not possible, but this is a very good idea. I will add this to my TODO list for one of the next updates. Thanks for your suggestion!
Do you want to export the events from a different tool? Or do you have a specific format for the csv file?
I purchased the Lucille theme and I was wondering if you can share any documentation for the most efficient way to build/edit pages. I’m confused if I should be using WPBakery or Elementor. Thanks
Hi, WPBakery was the original page builder solution. But we replaced it with Elementor, since is a better page builder solution and easier to use. All the theme demos are built over Elementor page builder. Just import any of the existing demos and edit the home page in Elementor. If you get stuck or need more help, please open a ticket here: https://smartwpress.ticksy.com/submit/#100011569
Hello! I purchased and installed the theme and imported the “Artist” demo. The issue I have is it only works with WPBakery Page Builder. The page that comes as an “Elementor Home Page” is totally broken. It’s not a matter of plugins, I have installed everything needed and when I choose the Page Builder home page as the default home page it works. When I disable WPBakery and select Elementor as default home page, everything is a mess except the slider.I also clicked to edit the Elementor page with Elementor and I saw there’s no code or boxes drawn in there, almost nothing My issue is I don’t want to work with Page Builder anymore and the reason why I chose your theme is your assurance to another user who asked before, that everything has been transferred to Elementor now. So my question is how can we fix this? Thank you
Now that I gave it a closer look, I saw there are things designed in there but it’s like there’s absolutely no css for the page. Everything is unformatted, oriented to the left of the page and Wave Player is absent.
Hi, most probably there is a problem with Elementor generated CSS. Please open a support ticket and I will help you with this.
Ok I’ll do that, thank you
Thanks!
Is there a way to add the day of the week to the Events page? It shows the date but we would like it to say if its a “saturday” or a “thursday”. Is that possible?
Yes, you can change the date format on your WordPress from Settings – General – Date Format. The date shown on events list respect that format. You can use a custom format, like D, F j, Y to show the day of the week.
Does the Theme come with all the Images we see in the demo?
Yes, they are imported with the demo.
Hello, I’d like to buy your theme but I’m not sure I understand. I have elementor pro, I don’t want to use WPBakery. Do you provide ready-made page templates with elementor? Is it possible to use the theme without installing wpbakery and without having to rebuild all the pages manually on elementor? Thanks a lot!
Hi, the theme was initially built over WPBakery, but we switched all the demos to Elementor. Now, Lucille theme comes with custom music oriented widgets made for Elementor. So shortly, you don’t need to use or install WPBakery, this plugin is included in the theme package for compatibility reasons, for old theme users. Also, the theme comes with different demos, based on Elementor, that you can import after installing the theme. Please let me know if you have additional questions.
Thank you for your reply ! That sounds nice… just to be sure, when you say the theme comes with different demos based on elementor, does it mean all the templates of the demos of Lucille we see on themeforest are available with elementor ? Or only some of them ? Thanks a lot ! Kind regards
All the demos are available. Usually, the home pages are built with Elementor, but you have the flexibility to edit your pages and change the content or add custom content based on our custom widgets we’ve made for Elementor.
I just updated Lucille Music Core to 2.5.5 and it broke the display of my website. Looks to be CSS all over the page now…. Usually upgrades with Lucille are smooth, except this one has caused very strange issues. Lucille has been a fantastic theme. Would appreciate any advice to fix ASAP. Thank you.
Hi, do you have any caching mechanism? If so, please make sure you clear your cache and check again. Also, can you please share the URL to your website, so I can take a look?
Hi and thank you for the prompt response. I was able to solve the issue. It was because WPBakery Page Builder plugin was not activated after upgrading it. Once I activated it, website was back to normal again. I didn’t think WPBakery was necessary, as I may have misinterpreted the note that Elementor had replaced WPBakery.
I have both Elementor and WPbakery active now. Can I use either for editing the site now? Thanks again for your quick response- it is appreciated.
Yes, you can use Elementor instead of WPBakery since is a better page builder solution. But please make sure that you recreate all your WPBakery pages in Elementor. I am glad that everything is working now, thanks for the feedback!
Hi. Could you please update packaged Slider Revolution to version 6.6.19 and WPBakery Page Builder to version 7.3? Many thanks
Sure, I will prepare a new theme update today.
Hi, unfortunately, only version 7.2 of WPBakery is available for download at this moment. I will release a theme update with this version available.
Is version 7.3 available in the meantime? Thanks. There is also a 6.6.20 version of Slider Revolution. Thanks again 
Hi, I will release a new theme update in about one week. Thanks for your patience!
Hello, what about php 8.2??
Hi, Lucille theme și compatible with the latest PHP version.
In what feels like should be an easy question, I have found myself unable to change the demo header logo. I feel like I’ve updated all my logos and when I go to update the header it shows me as needing Elementor Pro. Am I missing something? I’m sure I don’t have to buy another product just to use your theme, right?
Hi, that is quite easy. You can change the logo from theme settings (Appearance – Lucille Settings) globally, for all pages, or if there is some custom logo applied to some individual page, you can change it by editing the page (normal WordPress editor) and change/remove custom logo from Header Settings meta box, under the content area. Let me know if something is not clear or you have more questions!
Hi. I’m a bit confused: after I installed the Lucille Theme I got the message: ”’Lucille Music Core’ requires ‘Elementor’ to be installed and activated.” WPBakery Page Builder came with the theme, why does it need another page builder activated?
Hi, the theme was initially built over WPBakery. But we implemented Elementor widgets for each WPBakery widget that was originally implemented for Lucille theme. It is up to you if you want to use Elementor as your page builder solution, or WPBakery.
Hi there, I am updating my site and have a question regarding elementor and the text editor. Right now, I cannot effect the text using the text editor in elementor, I can only dothis through customize under the appearance tab. Is there a way I can change the settings so I can do my type work in elementor and have control over things such as size, font color, etc?
Thanks.
Hi, all the custom widgets created in Lucille have the option to change the font properties. Is there a special page that you cannot edit in Elementor?
I purchased the Lucille theme and installed it within my web space on a main folder. I installed the same theme in a subfolder. I noticed that Twitter has changed both its name and logo. it is now “X”. Inside the theme there are logos for social media links. in the logos there is still the old twitter logo. Would it be possible to update it with the new “X” logo?
Yes, I will put this on the TODO list for the next update. Thanks for noticing this!