256 comments found.
Hi. Can you change the tweeter logo (in the header) please for the new X one ? Thanks.
ok noted we will update soon.
Thank you
Just made the update, thank you very much for your responsiveness
Thanks too!!
Hello, I want to know that I have to add products by making categories of it because I have 9 segments and I have to make 9 categories and in each category I have to add products so is it possible to do that by making category first then add those category where ever I need in my website and link the products in those categories,
Hi, we´re not using woocommerce, Can we unistall without problem?
Hello,
Yes can disable Woocommerce if you don’t use Woocommerce.
Thanks
How I can change the title of the blog section from “News” to “Blog”?
For example https://radiustheme.com/demo/wordpress/themes/medilink/blog-grid/
Hello,
It is coming from page name see https://prnt.sc/8JYH0OKDOOH7
Good morning, I bought this theme more than 4 years ago and I don’t even know what domain I had activated it on. Today I’m trying to install it on one of my sites that I’m refurbishing and here I get this message “Purchase code already activated for one domain!!!”. Can you reset this domain? It is still a negative point that we can contact you to change domain.
Thanks in advance
Hello,
I reset the url you can active again.
Thanks
Is the theme update available, is it tested with the Elementor update? If so, which one should I update first.
We updated Theme 7 days ago. Elementor you can update.
Hi, i wanted to ask you, will you also release updates on LayerSlider, because now there is Version 7.8.0 but I think others have come out. Thanks
Hello,
We updated yesterday please update to the latest version.
Thanks
when I register on my website it appear Purchase code already activated for one domain!!! – and I didn’t register at any website , so I need to remove any regitered domains
Hello,
It was active in test location. We already reset the url you can active again.
Thanks
I use the “Services tab” shortcode, previously an icon for playing YouTube videos was displayed on the right side of the photo. Now she disappeared for some reason. What happened?
Hi, Any Theme come with “Doctor Search” and “Doctor Filter” included and working? important…. 2 – we don´t need Woocommerce, could affect any function if we don´t install it? Tnks
i opened a ticket. ( RT demo import) – error
Hello,
We already imported demo data. Please check and reply ticket.
Thanks
Hi, nice job, fix all, and I’m already working hard. Really this theme is very well done, details, and options , thinking in us.
is it compatible with wordpress 6.4?
Yes it will work.
Hi there! I found a little bug. in Home 13 (one page) > topBar address has phone icon, pin icon has phone number…
Hi guys, in the “Appointment Form” is it possible to configure, when making a request for a doctor to receive it (not by email) but via WhatsApp? I would appreciate this feature for our hospital. (I haven’t purchased this theme yet). TNKS
Hello,
Email only goes to site admin or which email address is set not individual doc.
Thanks
hi Guys, ELEMENTOR IS asking for an update, version 3.18.2, can i do it without problems? have you already tested it? tnks
Hello,
Yes you can update if face any issue create ticket https://www.radiustheme.com/ticket-support/
Thanks
After taking a look at the comments from people who updated ELEM, I gave up on updating. I’ll wait for you to update and check for possible bugs.
Normally Elementor update not make issue but sometimes some elements make issue if Elementor update any script.
Thanks
We do not have the correct theme because there are a lot of missing pages. We only have the Doctors page. And the MediLink.Core plugin breaks the login page. I opened a ticket but I am no longer able to comment on it for some reason. My ticket number is #3458056.
Hello,
Have you purchased theme don’t see purchased note in your profile? Create ticket with purchase code here https://www.radiustheme.com/ticket-support/
Thanks
I have done so. Still awaiting feedback.
Hello,
We already replied your purchase code does not match. Have you purchase our theme please check Envato purchase code.
Thanks
I have submitted a ticket as stated in my post. The ticket required a valid purchase code, meaning it was validated upon ticket submission. Kindly address this from that angle.
To answer the question, I have purchased the theme with Envato market.
Which purchase code you provided is not correct or not our purchase key. It is not valid also in your profile there is no purchased note. see https://prnt.sc/oCfxPtW5dD7A
I have just created a new ticket and attached the Purchase Certificate. Kindly have a look.
Sorry it is not our theme https://prnt.sc/z2JSX3CaiQhC
Hello. When I reviewed the demo theme, I noticed a problem. I wonder if this problem will be fixed when I buy it or does it only appear on the demo site. Problem: Fields like “Education” do not appear when I access the site with a mobile device. It appears when the table is dragged left and right.
Hello. Could you read my message?
I mean only the background blue color, how can I change it to another color?
Hello,
Don’t see control please write a custom CSS in Apperance => Customize => Additional CSS
use your own color code instate of 396cf0
.miimg-holder .experience-holder {
background-color: #396cf0;
}
Thanks. Very nice theme. have all the features expected. support is outstanding.
Thanks too. Please post a review and rating for us.
Hi just purchased theme today, but didn’t get the sample data folder. I mean the content.xml file where I can manually import the sample data. Please let me know how to do that.
Hello,
Is it new site then try auto import if old site then can try manual way. Please create ticket we will provide https://www.radiustheme.com/ticket-support/
Thanks
— Hello. Can we change the names of the places in the marked area 1 and 2 that I specified with the link? Is the theme changing via the admin panel? Or is the theme changing from within the php file?
Hello, I recently Purchase the Theme but Demo content importer notworking also raise the ticket too. but not got response yet.
Hi,
Please check your email just replied it is your hosting issue ask hosting to enable PHP zip module.
Thanks
That I already resolve pl. check the site i provided admin details as you requeist in the ticket – Demo content is not getting import, there are no content / media and pages getting imports
Thank you for your instant reply!
Hi, the appointment form, at the calendar, it will show only the available days for apointment and available hours to choose or its only a calendar? see the example here: https://doctorginecolog.ro/programari/ i want to make another site with your theme without add an external form from acuity scheduling thanks!
Hello,
Sorry we don’t have this dynamic feature. You can use any booking plugin then link with Appointment button.
Thanks