Discussion on Alone – Charity Multipurpose Non-profit WordPress Theme

Discussion on Alone – Charity Multipurpose Non-profit WordPress Theme

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5446 comments found.

I purchased the Alone theme and installed it on my hattentechnology.com server. That server not working properly and so I deleted the hattentechnology.com account and purchased a new server. When I tried to register the Alone theme on the new server, I received this message: This product is in use on another domain: hattentechnology.com How can I unregister on the old server?

This worked! Thanks, my theme is showing but I want this demo to be my main website. How do I select this demo theme? https://alonethemes.com/home-changtse/

Hi, if you want to use the home page as the main home page for your website, you can set it up here. Please see: Thanks.

- https://prnt.sc/1jfoxa8

Got it, thanks!!

I purchased the Alone theme Purchase code: 94800db1-5ee7-4944-b4ff-d17453c98879

I am trying to import this theme in my wordpress site. How can I do this? https://alonethemes.com/home-changtse/ https://hattentechnology.com/lpcarrierfoundation/wp-admin Username: lpcarrierfoundation Password: ,iHtN2i~79#9

Hi, Please watch the Theme demo import video here. – https://youtu.be/ihC5sITtwQU If the problem is not resolved, please contact us again. We will check and resolve the problem for you Thanks.

HELLO

Hi What support do you need then Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thanks.

Hi! The events module of the theme is not working on my site. I added the element to the page, but it’s not displaying. The space is just blank. Any ideas why this might be happening?

Hi, Please update the Event’s start date to be greater than or equal to the current date so the event will be displayed. If the problem is not resolved then Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thanks.

Hello everyone.

After importing demo content, the DB get corrupted. Tables are missing a lot of their content. For example, wp_options lost everythings and the website cannot even connect to the DB anymore (in wpç_options, the option_name “siteurl”, or “home” ect, are missing).

I’m working on my local xampp with a 6.2.3 WP version (themeforest says that is compatible with this version).

During the import, i din’t get any error. I tried several times; nothing to do.

Let me know. Regards,

Hi, We discussed with you in the ticket. Please check your ticket Thanks.

Hello,

I need you to help resolve these issues as soon as posible:

1. How do you assign a different footers to different pages after builing the footers with Elementor theme builder

2. How do you make one footer a global footer including index page

3. How do you make the subdomain to display vertically instead of horizontal

4. Does the theme have theme option (if yes), where can it be located?

I will appreciate a step by step guide to get this done so I can sort this myself next time without recourse to you.

Thanks

Hi Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thanks.

Hi, 1,2 Please set the header and footer for the entire website here. – https://prnt.sc/TPyMXFI1wMbEhttps://prnt.sc/8CBmCjHsq6yLhttps://prnt.sc/IBF9fR-njsw1 Similar footer settings. 3. Please see the installation instructions here – https://prnt.sc/6m85U88ViVjlhttps://prnt.sc/pnidNa96dSAZ 4. here is the online documentation of the Theme, please refer:

- http://docs.beplusthemes.com/Alone7/ Thanks.

Hi,

I am trying to use the Platano home demo as a template for all of my pages to have website continuity.

I customized the home page, however, I am unable to duplicate that page to use as a template to create the other pages.

When I copy/duplicate from within Wordpress, it does not display correctly and the graphics are all messed up (maybe a css issue it’s missing).

I also tried saving Platano Home as a template and inserting shortcode, but that does not allow me to edit the elements/text.

In short, how do I create 10 Platano Home demo pages?

Hi, You just need to use the duplicate plugin to create multiple demo pages. If the problem is not resolved then Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thanks.

Hello, there is an updated available for Slider Revolution 6.6.17 .. Also, please check the update of Elementor Pro too. Everytime I have to ask you to upload it in the folder. Can you please update that in the folder you guys have shared here?

https://drive.google.com/drive/u/0/folders/1YzqsvD0snN32q96xlgsIyDNriaEachcF

Hi We have updated the latest version of the plugin before. Please check again Thanks.

I am not able to register the product

Hi We discussed with you in the ticket. Please check your ticket. Thanks.

Hi elementor pro is not activated. Also how do i change the logo of the theme on mobile versions when clicking the menu.

Hi, 1. When you purchase Alone theme. You can use all template we had with elementor pro from Alone theme. But when you want premium support and unlimited access to the template library from Elementor Pro you have to get separate licence. Hope it makes sense! 2. Please change Logo mobile popup here. Please see: – https://prnt.sc/6sTSnktn-0tqhttps://prnt.sc/uuuSas9weBijhttps://prnt.sc/nHS9RhzyCeYs If the problem is not resolved then Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thanks.

Hi

I accidentally remove the functionality of the contact menu. I have checked the documentation it require a custom script to generate contact form and maps simultaneously of popup of contact menu

I am sending you the screenshot for your better understanding

Please send me the script

Thank You

Hi, Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thanks.

https://greenlife.org.in/ this is my website domain. Website first time load take more time both desktop and mobile.

Hi, Please optimize your website by using a plugin to help increase the loading speed of your website. If the problem is not resolved then Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thanks.

Kindly free my purchase code. Used it on the same site in another hosting. However, we never renewed the hosting. Hence, unable to access the site.

Purchased the same domain again.

Hi Please contact us via email sp.beplus@gmail.com Thanks.

I had installed the theme on muddastadt-berlin.de as a test, because an older version of it is still in use there. I have now uninstalled this test site with the theme. On the new website muddastadt.berlin I can no longer enter the purchase code.

Hi, We have solved the problem for you. Please register a license for your main domain. IF the problem is not resolved then Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thanks.

I’m having a problem with “Edit Be Members Carousel”, no way to modify the added base members. Can you help me ?

Hi, Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thanks.

We are in the process of updating our site – we used an early version of this them (I think it was 3.2) and the upgrade path from that version to the current 7.5 version has been extremely time consuming not just with the switch from WPBakery to Elementor, but the whole theme options setup has changed and it’s not so much a theme update as an entirely new theme.

We have persisted with the upgrade path though and now come to a part where we have to show in the summary of events when an event is “booked out”. In the old version of the theme we were able to override the alone parent theme file and add in the necessary code into the child theme.

With the new setup, I have found the code I need to edit is in the \wp-content\plugins\bearsthemes-addons\widgets\events\skins\skin-list-gangri.php file.

I am hoping you can help me to let me know how I can override this file either in the child theme, or elsewhere rather than overriding it in the plugin folder so we don’t lose our code when there are updates to the theme in future.

Thank you.

Hi, Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thanks.

I tried that first, but our license is over 6 months old so it wouldn’t let me open a ticket

Currently the file you want to edit is in the plugin, so in this case, please back up a copy of the plugin once you have edited it. When there is a new version of the plugin, when you finish updating, please overwrite the file you edited

Hey, I used a license for a website but deleted it by mistake and now I want to use this theme for another website but it’s saying the key is already used. can you please remove the key form the database so I can use it on other website?

Hi, Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thanks.

Hi

I want to know if I am using Wamp for creating the website content if I put the license code of your theme on your Wamp server would the code would still be valid for the theme when I migrate the site from Wamp to my cpanel hosting?

Thank You

Hi, Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thanks.

I am unable to upgrade to the latest version of PHP due to an error in the theme files. Do you have an update to fix this?

Hi, Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thanks.

Hello.. I bought the “ALONE” theme today, and it is not good at all. The design is messed up and nothing works.

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