4284 comments found.
Hello, I’m thinking of buying this theme. I noticed that I can buy the ”JobSearch WP Job Board WordPress Plugin” separately. I’m thinking of buying the theme Carrerfy, and if I later want to change the theme, I can use the plugin. Is the license also valid for using the plugin separately or just for the theme? Thank you.
plugins comes with our theme that is valid licensee For 1 Website feel free to use plugins with our theme or its up to you use without theme keep in mind we will suggest you to buy plugin only if you don’t need theme,
Regards,
Thanks, then I’ll just buy the plugin.
you welcome,
How can I edit the label and the link for the right header button? “Sign up free” / “My account? I want to change the my account menu to something else, where can I do this?
Hello,
I hope you’re well. It has come to our attention that the user @Coosty7 has not acquired the Careerfy – Job Board WordPress Theme. As you may be aware, this is a paid product, and access to technical information and support is provided exclusively to our valued customers.
To avail of our dedicated support, which allows you to ask unlimited questions in one ticket as a single user, we kindly recommend that you make a purchase of our theme first. At this time, I regret to inform you that you are not yet a customer who has acquired our theme. Therefore, we encourage you to purchase our theme before seeking technical assistance or posing such inquiries.
Warm regards,
Hi, is is possible to make a detailed search also for the Candidates and companies not only for jobs? Kind regards
Please elaborate more so we can guide you.
hi ı want to write support page about hide google maps on job listing but your support web page says ’’You’ve reached the maximum open tickets allowed’’ I send you just 1 suport ticket all time . this will be second But ı get that error. I am using that script over 9 months . but my ticket will be second and I get that error
Hello,
I hope you’re doing well.
If you require assistance or have any questions, please utilize our ticket system. To create a new ticket, please visit our support portal at https://support.eyecix.com/open.php. If you’ve already submitted a ticket, you can check its status by visiting https://support.eyecix.com/view.php. Please be aware that our support ticket system only allows one ticket per purchase code. However, you can ask an unlimited number of questions in your existing ticket. Just make sure to retain the old ticket ID number for future communication.
Additionally, we’ve introduced video tutorials that provide step-by-step guidance on setting up our theme and plugins. You can find these tutorials on our YouTube channel: https://www.youtube.com/c/eyecix/videos.
For live support, you can connect with us via Skype. Our Skype ID is “eyecix.” Please note that direct calls are accepted on Skype. You can access Skype through the web at https://web.skype.com.
Best Regards,
hi thnks for reply I did ,I can send ticket .tnks for your helpfull
you welcome.
The company logo is displayed in a round shape in the employer dashboard. How can I change this to square
In WordPress, you can use custom CSS to style your website by adding it to the Appearance Customizer. Here’s how you can do it:
-
Access the Customizer:
- Log in to your WordPress admin panel.
- Navigate to “Appearance” in the left-hand menu.
- Click on “Customize.”
Open the Additional CSS Section: In the Customizer, you will see a list of sections and options that correspond to different elements of your website’s design. Look for an option called “Additional CSS” or something similar. This is where you can add your custom CSS.
-
Add Your Custom CSS:
- Click on “Additional CSS” to open it.
- You’ll see a text box or editor where you can enter your custom CSS code.
-
Write Your Custom CSS:
- Write your custom CSS rules within the text box. For example, you can change the color of a specific element, adjust fonts, margins, or any other CSS property.
Preview Your Changes: As you write your CSS code, the live preview of your website will update in real-time, so you can see how your changes affect your site’s appearance.
Publish Your Changes: If you are satisfied with the changes, click the “Publish” button to save your custom CSS and make it live on your website.
Remember to be careful when adding custom CSS, as it can affect the appearance and functionality of your website. Make sure to validate and test your code thoroughly to ensure it doesn’t break your site or create unexpected issues. Additionally, keep a backup of your custom CSS in case you need to revert any changes.
The company logo is displayed in a round shape in the employer dashboard. you can change this to square by using below css
.employer-dashboard-thumb img {
border-radius: 0;
}
Why you claim that the Theme is compatible with WPML when it is not on the list of compatible themes on WPML website?
Hello,
I trust you’re doing well.
Our theme’s compatibility with WPML is not the issue. Rather, we’ve never requested the WPML team to include our theme. Our theme and plugin are actively used by over 10,000 users. We’ve attempted to reach out to you through Skype support and ticket support on multiple occasions. It’s important to clarify that the limitation of one question per ticket is inaccurate. Each user can indeed ask unlimited questions within a single ticket. We are here to cooperate and assist you with any inquiries.
Furthermore, we’ve noticed that negative ratings have been given without prior contact with our support team. They’ve made numerous attempts to get in touch with you. We take responsibility for delivering what we’ve advertised. You can continue to use your existing ticket to ask unlimited questions. We’ve already explained how our ticket system functions. We’ve sent several emails, Skype messages, and made multiple calls, but unfortunately, we’ve received no response from your end. Please let us know how we can assist you; your inquiries are always welcome.
Important Note: We’ve introduced step-by-step video tutorials to help you set up our theme and plugins. You can find them at https://www.youtube.com/c/eyecix/videos. Additionally, you can connect with us via live support on Skype with our ID: eyecix. Please note that direct calls on Skype are preferred.
Alternatively, for our ticket system, kindly create a new ticket at https://support.eyecix.com/open.php. If you’ve already created a ticket, you can check its status at https://support.eyecix.com/view.php. Our support ticket system allows only one ticket per purchase code, but you can ask unlimited questions within your existing ticket. Just make sure to retain the old ticket ID number for future contact.
Best Regards,
Hi! Job listings stopped to work yesterday. I made a test site, imported demo and set up jobs expire dates to December but job listings do not work there too. No on any of prebuilt pages. You can see the one job but not the list. What may be wrong?
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
We have several issues – Try to send to suport after extending support but it stated purchase code already submitted.
1. If we disable woocommerce as we don’t need it the theme break sup 2. The apply to a job on a job listing page is not showing suddenly https://flexmission.nl/werk/internationaal-verkoop-assistent/ 3. When pressing the parttime of fulltime on the home page it redirects to the thank you page: https://flexmission.nl/ 4. Dashboard for Employer there is only one is not working properly. So the our client the employer can manage new job.
Hello,
I hope you are doing well. The URL at https://prnt.sc/GwVyG3xcCp3x contains an old ticket ID where you can ask an unlimited number of questions in the same ticket reply. Please note that one purchase code is intended for a single user, and each user is entitled to one ticket with the option to ask an unlimited number of questions in that ticket. I’ve included the old ticket ID in the aforementioned URL, and you can use the email associated with your user account for that.
An important note to highlight is that we have introduced video tutorials that provide step-by-step guidance on setting up our theme and plugins, available at https://www.youtube.com/c/eyecix/videos.
Additionally, please don’t hesitate to connect with our live support via Skype at our Skype ID: eyecix. You can find us on https://web.skype.com. Kindly note that direct calls are accepted only on Skype. Thanks!
Alternatively, for any inquiries or assistance, please use our ticket system by creating a new ticket at https://support.eyecix.com/open.php. If you have already created a ticket, you can check its status at https://support.eyecix.com/view.php. Remember that our support ticket system only allows one ticket per purchase code, so feel free to ask an unlimited number of questions in your existing ticket. Just keep the old ticket ID number handy for future contact.
Best Regards,
I am trying to set default currency as indian rupees but still its showing in $. please help.
To change the currency sign in WooCommerce, you can follow these steps:
Access WooCommerce Settings:
In your WordPress admin dashboard, navigate to “WooCommerce” on the left-hand sidebar.Click on “Settings.”
General Settings:
In the “General” tab, you’ll find the “Currency options” section.
Change Currency Symbol:
In the “Currency” dropdown, select the currency you want to use.The currency symbol should automatically change based on your selection.
Save Changes:
Scroll down and click the “Save changes” button to save your new currency settings.
Thank you for your response, but I am referring to the currency symbol in job setting and for posting a new job.I am trying to set default currency as Indian rupees but still its showing in $ Please see the screenshot I shared. https://prnt.sc/eodVk6yxn6et
https://prnt.sc/TZCr_zSKIndX https://prnt.sc/TkgiP7QKHXXYTo resolve the issue, please disable any custom currency settings From JobbSearch Options and use only WooCommerce’s default currency settings. If you encounter any persisting issues, we kindly request that you reach out to our live support via Skype at our Skype ID: eyecix. You can connect with us on Skype for direct assistance at https://web.skype.com. Your cooperation is greatly appreciated. Thank you.
Thank you so much. Now I am facing another issue in which signup button is becoming inactive sometime. https://prnt.sc/jBLhVUTtx0jZ
Yes it will become inactive when the password is strenth is week etc…
thank you so much. Please help to fix this problem, in job location Address field it is showing some error. https://prnt.sc/tIVrgdfEHl79
reply ?
We are not getting login with google icon in mobile view. https://prnt.sc/GSgLpuM4Z0Qv
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Ticket:#475209
f you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
why I am not getting reply to my support questions which I am asking in support ticket. Ticket:#475209
where is unlimited support promise.
Hi,
I hope you’re doing well.
Here’s some important information for you:
We’ve introduced a series of step-by-step video tutorials to assist you in setting up our theme and plugins. You can access these tutorials at https://www.youtube.com/c/eyecix/videos.
If you need live support, please connect with us on Skype. Our Skype ID is “eyecix,” and you can reach us through Skype Direct Call. You can access Skype via https://web.skype.com. Please note that we exclusively offer support through Skype Direct Call.
Alternatively, you’ve already created a support ticket with us, here’s your ticket ID: “Ticket #475209.” You can check the status of your existing ticket at https://support.eyecix.com/view.php. Our support ticket system allows only one ticket per purchase code, so please continue to ask any additional questions or seek assistance within your original ticket. Remember to keep your old ticket ID for future reference.
It appears that our support team has been actively responding to your inquiries, as evidenced in this conversation snapshot: https://prnt.sc/lpgNWEOx59fq. With “Unlimited Support,” you can ask numerous questions and receive assistance within your ticket for up to 6 months, as part of your theme and plugin purchase. Feel free to reach out with any further questions or requests within your existing support ticket. We are here to assist you.
Best Regards,
I’ve been asking for help with some issues for 2 weeks and STILL haven’t received support. I’ve emailed, Skyped, submitted tickets, spoken to Support on Skype and my messages just get ignored. I’m getting so tired of this! My client keeps asking for updates and I can’t give her any because Eyecix just ignore my requests!
I want to assure you that we have indeed acknowledged your issue, and we have forwarded it to our technical team. I’d like to inform you that our team is actively working on resolving it. Once the issue is resolved, we will release the necessary updates, allowing you to update to the latest version. Thank you for your patience.
Urgent: Request for Assistance with Website Overload Issue
Dear Eyecix Support Team,
I hope this message finds you well. I am writing to seek your assistance in addressing a critical issue that we are currently facing with our WordPress website, which is built on your theme.
Our website has been experiencing frequent overload issues, particularly when performing tasks such as logging in, editing posts, activating plugins, deleting users, or updating posts. This has become a significant concern for us, as it not only impacts our website’s performance but also hinders our ability to manage and maintain our content effectively.
Here are some key details about our hosting environment:
- Hosting Details: VPS with 10 CPU cores, 20 GB RAM, and a 300 GB SSD. - CDN: Connected to Cloudflare for added security and performance benefits.
The issue we are encountering seems to be related to server overloads. When these incidents occur, our server becomes unresponsive, and we receive a “host error” message. This disrupts our workflow and affects the overall user experience for our visitors.
We understand that optimizing and diagnosing server issues can be complex, and we value your expertise in addressing this matter. We kindly request your assistance in identifying the root cause of these overloads and implementing any necessary fixes or optimizations to ensure the stability and performance of our website.
We greatly appreciate your prompt attention to this matter, as we rely on our website to connect with our audience and deliver content efficiently. Your assistance in resolving this issue will be invaluable to us.
Thank you for your time and support. We look forward to hearing from you and working together to resolve this challenge.
Best regards,
Issue Creating Support Ticket for Careerfy – Job Board Theme
Dear Eyecix Support Team,
I hope this message finds you well. I recently purchased six months of support for the Careerfy – Job Board Theme, and I am currently facing an urgent overload issue on my website. However, when attempting to create a support ticket, I received a notification stating that the purchased code had already been used.
I would greatly appreciate your assistance in resolving this matter and accessing support for the overload issue I am experiencing. Ensuring the stability and performance of my website is crucial, and your support is invaluable in achieving this goal.
If there are any additional steps I need to take or if you require further information to address this issue, please do let me know. I am eager to resolve the overload problem promptly and continue using your theme effectively.
Thank you for your attention to this matter, and I look forward to your guidance and assistance.
Best regards,
Hello,
I hope you are doing well.
Important Note: We have introduced step-by-step video tutorials to help you set up our theme and plugins. You can find these tutorials on our YouTube channel: https://www.youtube.com/c/eyecix/videos
Additionally, if you require live support, please connect with us on Skype. Our Skype ID is: eyecix
https://web.skype.com Note: Please use Skype for direct calls only.Alternatively, you can use our ticket system for support. If you haven’t already, please create a ticket at https://support.eyecix.com/open.php. If you’ve already created a ticket, you can check its status at https://support.eyecix.com/view.php.
Please note that our support ticket system allows only one ticket per purchase code. You can ask unlimited questions within the existing ticket you’ve created. Just make sure to keep the old ticket ID number for future contact.
Best Regards,
What is the shortcode for the notification bell icon with the counter and the shortcode for the account icon? (The One on the header) because I’m using elementor to customize my own header..!
please comment from purchased account as i can see you have not purchased our theme yet ,
Ow.. i will…!
No problem
I bought many wordpress themes but seems support for this theme is really bad, first you only can have one ticket open, in case you have many issues which happen a lot with this theme you have to wait until your ticket is closed by someone which is another mystery I dont see anywhere any option to close the ticket , really bad
Hi there,
I hope everything is going well.
Here’s an important update for you: we’ve recently introduced video tutorials to provide step-by-step assistance in setting up our theme and plugins. You can find these tutorials on our YouTube channel: https://www.youtube.com/c/eyecix/videos
Additionally, if you require live support, please connect with us on Skype. Our Skype ID is: eyecix
For direct Skype calls, you can use this link: https://web.skype.com. Please note that we offer direct calls on Skype only.
Alternatively, if you need assistance through our ticket system, please create a ticket at https://support.eyecix.com/open.php. If you’ve already created a ticket, you can check its status at https://support.eyecix.com/view.php.
Please keep in mind that our support ticket system allows only one ticket per purchase code. However, you can ask all your questions within the existing ticket you’ve created. This helps maintain a single conversation record and enables us to assist you more efficiently.
Best Regards,
Hello,
I want to earn money by extracting data from the Careerjet site via API and doing affiliate marketing. Is your theme suitable for this? If I buy your theme, can you adapt it as I want?
Thank you.
Our theme is supported by Careerjet api you can but it thanks,
Only 1 support ticket allow to open?? I have an issue with plugin that is recommend to install causing error, unable to create ticket
Hi there,
I hope everything is going well.
Here’s an important update for you: we’ve recently introduced video tutorials to provide step-by-step assistance in setting up our theme and plugins. You can find these tutorials on our YouTube channel: https://www.youtube.com/c/eyecix/videos
Additionally, if you require live support, please connect with us on Skype. Our Skype ID is: eyecix
For direct Skype calls, you can use this link: https://web.skype.com. Please note that we offer direct calls on Skype only.
Alternatively, if you need assistance through our ticket system, please create a ticket at https://support.eyecix.com/open.php. If you’ve already created a ticket, you can check its status at https://support.eyecix.com/view.php.
Please keep in mind that our support ticket system allows only one ticket per purchase code. However, you can ask all your questions within the existing ticket you’ve created. This helps maintain a single conversation record and enables us to assist you more efficiently.
Best Regards,
Hello. Pease help! After the user sign up is redirect to signin-signup/false. Thank’s
Hi there,
I hope everything is going well.
Here’s an important update for you: we’ve recently introduced video tutorials to provide step-by-step assistance in setting up our theme and plugins. You can find these tutorials on our YouTube channel: https://www.youtube.com/c/eyecix/videos
Additionally, if you require live support, please connect with us on Skype. Our Skype ID is: eyecix
For direct Skype calls, you can use this link: https://web.skype.com. Please note that we offer direct calls on Skype only.
Alternatively, if you need assistance through our ticket system, please create a ticket at https://support.eyecix.com/open.php. If you’ve already created a ticket, you can check its status at https://support.eyecix.com/view.php.
Please keep in mind that our support ticket system allows only one ticket per purchase code. However, you can ask all your questions within the existing ticket you’ve created. This helps maintain a single conversation record and enables us to assist you more efficiently.
Best Regards,
Al Salam alykum Brother
Any link for a solution for the 404 error?
The problem: I maintain the candidates’ profiles to appear to everybody unless they have points and 1 point will be spent to see the candidate’s name.
So, every day I have to go to the permalink page and save it many times because when I click on a candidate’s photo or profile link I see a 404 error. And after I reach the permalinks page the profile is opened.
I disabled the cache-related plugins one by one and waited and the problem back. Do you have a common issue like this?
thanks in advance. https://www.line-tr.com/ar/candidate/detail_page/3239/Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
I have been using the them since last year. Everything was alright until this started to happen. Anyway, I posted on the ticket sys. and Skype as well. Have a nice day.
please call us on skype we can see this issue thanks,
Just bought it and installed, first impression pretty negative some demos are not available when you try install them vs what is advertised, when installed 2 themes main one and Jobpoint they do not look at all like the ones advertised on demo page, for example whole main page looks different than demo version on advertisement, it is so mixed that heder says one version logo etc and footer says another demo version, it does not help to start website with such messy product
Hi,
I understand your initial concerns about the theme not matching the advertised demos. Please don’t worry; we’re here to assist you. We’ve recently introduced video tutorials to guide you step by step in setting up our theme and plugins, which you can find on our YouTube channel https://youtube.com/c/eyecix/
Additionally, for personalized support and assistance, I recommend connecting with our live support on Skype (ID: eyecix). They can provide real-time guidance and address any specific issues you’re facing.
You can also refer to our help documentation, which includes video tutorials and written guides, to get a better understanding of how to configure and customize the theme to match your preferences.
If you’ve already created a support ticket, you can check the ticket status at [https://support.eyecix.com]. Our support ticket system allows for unlimited questions in a single ticket, so you can use the existing ticket for all your inquiries.
Please know that we’re committed to helping you get the most out of our products and ensure your website meets your expectations. If you have any more questions or need further assistance, don’t hesitate to reach out.
Best Regards,
How does the Flexjobs Jobs import works?
Hi we have an option to enable or disable job imports from the admin side. Under Jobs section. This feature allows administrators to control whether job listings are imported into the plugin’s database from external sources like FlexJobs. Here’s a simplified overview of how this might work:
Admin Control: In the admin panel of your website, there is an option in the Job Import Integration settings that allows administrators to turn the job import feature on or off.
Turning On: When an administrator turns on the job import feature, the plugin will start retrieving job listings from the specified source, such as FlexJobs, based on the configured settings.
Import Process: The plugin will then follow the steps I mentioned earlier, including making requests to the FlexJobs, parsing the data, and storing it in the plugin’s database.
Displaying Imported Jobs: Imported job listings will be available for users to search and view on your website, enhancing the job search experience.
Turning Off: If an administrator decides to turn off the job import feature, the plugin will stop importing new job listings from FlexJobs. Existing listings in the database may still be accessible, but new listings won’t be added.
This on/off control from the admin side is useful for flexibility and control over the job import process, especially if there are periods when you don’t want to import new job listings or want to manage the source of job data.
Please consult your plugin’s documentation or support resources for specific instructions on how to use this feature within your plugin, as the implementation details may vary based on the plugin’s design feel free to contact us for further help.
Hello,
I have detected a very important security vulnerability. although this may not be a security vulnerability, it has an extremely negative effect on the seo work of the website.
I didn’t realise this before.
After any employer or job seeker becomes a member, they can add a link to the description section on their profile page.
In the last 15 minutes, I deleted the profiles of about 100 different members. the reason: profiles created for the sole purpose of getting backlinks.
In this area, descriptions can be created both with a rich editor and with plain text creation.
You must find a solution to this urgently.
https://ibb.co/17Gd38t https://ibb.co/mvKWrRBHello,
I understand your concern about the potential negative impact on SEO due to users adding links to their profile descriptions. It’s good that you’ve taken action to address this issue by deleting profiles created solely for backlinks.
Regarding your client’s question and your response, it seems like you’re planning to add a feature that allows administrators to control whether users can add links in their profile descriptions. This approach makes sense, as it gives you the flexibility to cater to different customer needs. However, I would recommend clarifying with your client if they have any specific preferences or requirements for implementing this feature.
Additionally, it’s important to communicate to your client that while this issue may not be a security vulnerability in the traditional sense, it can still have a significant impact on the website’s SEO and user experience, which are essential aspects of website management.
If you have any further questions or need assistance with implementing this feature, please feel free to ask.
Best Regards
hello,
The problem I am talking about can be considered as a security vulnerability or understood as a different problem.
This is not the main problem.
In order to develop and grow a website, people spend thousands of dollars for SEO. but you know that malicious people can harm people or their companies with a very simple bot programme.
My purpose here is to support your developments. I detected a mistake and shared it with you with examples.
You can fix it in the next update by adding a very simple new feature just for this area.
for example; in the text editor section on the profile page of employers or job seekers; If you add the ability to choose the rich text editor (which currently exists) or the standard text editor feature (plain editor without any functionality), the site owner can choose what he wants and fix the problem.
so that none of your customers are harmed.
I would like to clarify that the issue you’ve raised is more of a feature request rather than a security vulnerability. I understand your concerns, and I appreciate your input. It’s important to distinguish between feature requests and vulnerabilities.
Regarding the addition of links in profile descriptions, I understand your point that this may not necessarily pose a security vulnerability based on our current signup and email verification process. I apologize if my previous messages led to any confusion.
We value all feedback and suggestions from our users, and we take them into consideration when planning future updates. However, I want to emphasize that we cannot be compelled to implement specific features on demand. Our development team evaluates feature requests in alignment with our product roadmap and user needs.
Thank you for bringing this to our attention, and we appreciate your understanding of our process.
