3824 comments found.
Hi, Thank you for this great theme. I’m now running a successful tour business via this theme.
I want to know If I can change “Room” to “Hotels” and urls “room_category” to “room_hotels”.
See image for more clarification: https://imgur.com/a/UWGcvgm
Hi,
Please send an email to me: support.loc@goodlayers.com and we will take a look together.
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sure. Doing it now.
How to hide pricing from archives, category, and activity pages.
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Also, I don’t see purchase label in your username so if you not purchase it yet, please purchase it first before you can submit your ticket in our support system.
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Hi, do you have a partner system like the one in Traveler theme? with commissions when he makes sales?
Hi,
We don’t have the vendor feature in the tour master plugin.
By the way, thanks for your interest.
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404 page – I notice that the 404 error page is linked to your demo site. How can I have it under my own site.
Did you mean this page? https://demo.goodlayers.com/traveltour/404
Normally this page will show when visitor goes to the page that doesn’t exist. You may try to enter your site url like. ‘site.com/404/’ or ‘site.com/anywordshere’ It should show the 404 page.
Hello, how can i get the tour price as shortcode or something like it, for using in the content or description page ??
Hi,
We don’t have something like that in the tour master, sorry.
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Thanks for your answer, it would be fine if you implement that in the future. because for mobile version it is necessary to put the price in another section to make it more visible.
Hi,
We will consider for this in the future update if there’re also the same requests from other users.
Cheers!
Hello mate, hope you’re fine. With your theme is possible to do this?
https://ibb.co/gWgNpQ0 https://ibb.co/NFNxSms https://ibb.co/Bs1XCbD Also the project is only one city with different tours. They payment by card is possible?Thank you so much!
Hi,
The payment can’t work like that, you can see how it works on the live site and check our video for more details: https://www.youtube.com/playlist?list=PLNIFTA4Bjp3stwYxIB6Aokpr9bfRQYO73 .
We’re supported: PayPal, Stripe, Authorize, and WooCommerce Payment, you can use Stripe to pay by card.
By the way, thanks for your interest.
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Hello mate, and is possible to add some fields? Example: “pickup location” field? Thank you!
Hi,
Yes, you can add new fields for the information purpose.
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How can i add recapcha v3 to the enquiry form of each tour?
Hi,
Please install this plugin: https://wordpress.org/plugins/google-captcha/ and go to: Tourmaster Global Settings > General > User/Template and enable the recaptcha option here and check it again.
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Hello, It is possible to use the additional currencies only as a referential price? when the client book, show the payment in the main price.
When The payment gateways that not accept multiple currencies, shows the error “Currency Not Supported ” example it happen with PayPal.
Hi,
It’s impossible to do, sorry about that.
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I decided to have another go with a fresh download as wp would not allow me to update any pages. Now despite downloading a fresh copy and the demo content I notice i have many blank images and even the backgrounds are missing. Not a clue what is going on. It is worse that what i had previous.
See https://enjoyabletours.co.uk You will need to copy and past this url as it comes up with 403 error for some reason.
Hi,
Sorry for the inconvenience.
The best way is to import it again. If you want to import it from the start again, please use this plugin to reset your site: https://wordpress.org/plugins/wordpress-reset/ then update the hosting requirement to meet our requirements and try to import it again.
Server Configuration Requirements: https://docs.goodlayers.com/server-recommend/ .
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is it work with apple pay?
Hi,
This theme supports Woocommerce payments which also support Apple pay : https://woocommerce.com/apple-pay/
in tour search can i make it search area in minimal? so when people view on mobile search area will looks neats. please see https://my.trip.com/
Hi,
Maybe you can create a different section on each resolution with the hide option in the wrapper/column element.
Hide This Wrapper In: https://imgur.com/a/z6LPZnF .
The example site created a different version of the mobile and it’s quite complex/costly to do it.
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Hello, is there any option to book multiple groups like there is an option for per person? If we offer a tour for group of minimum 2 persons, how can we select more than 1 group at the time of booking?
Hi,
Can you please submit a ticket to our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png)
Thank you very much!
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pre purchase question: can we delete review option, review from all pages and disable review option? 2. in tour itinerary page can we change itinerary first, then details, then photo, then inclusion and exclusion? 3. can we hide default header and view direct content. (i don’t want big heading like destinations/ about us/ page.) 4. can i create e-commerce like menu and images in menu and 4/5 row
Hi,
First of all, thank for your interest .
1. Yes, you can delete the review option.
2. Yes, you can change the itinerary order.
3. Yes, you can disable it as you wish.
4. We don’t have that kind of menu, sorry.
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how can i use “WordPress editor content? element ?
Hi,
Please check my video: https://www.youtube.com/watch?v=0_AKvK1P5is .
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How can I use third party plug in short code?
Hi,
You can add it in the text element page builder or text script element.
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here.
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore (Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
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text element page builder or text script element do not support short code of ninja table plug in.
Hi,
Please follow the video to use the WordPress Editor Content with the shortcode of ninja table plugin. Sorry for the inconvenience.
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Hi I really like the look of the “Camper” demo. When I purchase, can I use to this demo with content to start my website?
Hi,
First of all, thank for your interest
Yes, you can import the demo data and change the content to your own.
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hello I also noticed that a lot of customers asking for cart page as do I any idea when this will be added or is there a work around ?
Hi,
Unfortunately, it’s quite complicated to integrate it into the tour system now so we don’t have a plan for it at this moment.
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Nothing seems to work properly on this theme. I have spent days trying to get it to work the way it should. Nothing but a waste of money.
Can you please provide in-depth detail of the problem so we can help looking?
Hi Team, recently purchased the Travel & Tour Booking theme. I want to change the word “tour” to flight. I sell flights and not tours, therefore anywhere it references tour, I want to change this to flight. How do I amend this in the background? Thank you
Hi,
Can you please submit a ticket to our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png)
Thank you very much!
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Thank you. I have submitted a ticket
can i request your support to add payment gateway from toyyibpay malaysia
Hi,
It’s a big work so the request beyond our support scope but if you need customize it on your website, you can contact to us: https://goodlayers.com/customization-service/ .
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how to enable edit button for traveller info in customer dashboard, so customer can update their information same as back end admin have you did.
Hi,
We don’t have the edit button for traveller info in the customer dashboard. Only the admin able to change the traveller info at this moment, sorry.
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Is this in your roadmap planning?
Sorry but we have no plan for this one.
I wait for a response.
Hi,
First of all, thank for your interest
1. Yes, it’s possible.
2. We have our own page builder in our theme, but you still able use the Elementor with our theme without the support from us, please note about it.
3. Yes, you can translate it as you wish.
4. Yes, you can use a different currency if you switch to it before booking a tour/room. We don’t have an option to change the currency depending on the geography.
You can check the switcher currency on our demo to understand it better: https://demo.goodlayers.com/traveltour/homepages/main5/ .
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