51 comments found.
Does it support RTL?
Hi,
Yes, our theme support’s RTL.
Thanks
I noticed that the projects portfolio Item in Elementor does not work properly. The projects name does not appear and the link to the details page needs to be added in the projects page in the backend, which does not make any sense at all. can you fix this in the next update please?
Hi,
Kindly submit a support ticket here – https://themekalia.ticksy.com/submit/#100018475 then our team will assist you.
Thanks.
Hi there,
I just purchased this theme. Very good, but my only problem is I find it difficult to edit the colors. How can you help, please?
Hi, kindly submit a support ticket, then our team will assist you. Thanks. https://themekalia.ticksy.com/
I have received a response, but the solution provided didn’t work as expected. Please kindly check ticket for response please.
Hi, please check the ticket. Thanks.
URGENT
Hi, I like this theme. I have a question: is it possible to delete the donation boxes on the site? I’d like to know before I buy it.
Yes, possible to delete the donation box. Thanks.
Thank you, I have just made the purchase
Thanks.
Hi, So can you help me to delete the donation boxes in “Our Global Causes” on the site.
Hi, kindly submit a support ticket, then our team will assist you. https://themekalia.ticksy.com/ Thanks.
Hello I love this theme. I have a question, can I remove the donation boxes through the files? Want to know before I purchase
Hi, you need to contact with support team after purchase the product. Thanks.
Hello support, how are you? I hope so.
I need your help, in the “Our Team” settings the “Number of post” is limited to just 100 posts. How do I increase this number? See the attached print to understand.
Thanks for your help.
Hi, please send us a support ticket. Our team will help you. Thanks.
Hello! I cannot find “Donate” buttons and forms. Is there any GiveWP plugin or Stripe and Paypal paymants integrated in theme?
Support has expired here… When importing the content only the header and footer show up the pages are all empty. Please advise -Thanks.
Hi, you can select any item category. Thanks.
We have bought the template and downloaded it with all the files intact, How do we test it, Could you show a few points on how to upload to our turbify cpanel and use
Hi, you need to purchase domain hosting then you will get c-panel after you upload the file here. Thanks.
A few bugs to be fixed very important. its a nice theme but error needs to be fixed, first, theme does not work if one disables any of charitable plugin or woocommerce plugin, theme will show blank page unless its activated back again then theme will work, this is not good because not everyone want to use those plugins, also option to change colors needs to be added and not having to go into the css codes to change colors, Most important bug to corrct is that of the plugins. theme should not be fixed to some certain plugins being activated.
Hi, please send us a support ticket. Our team will help you. Thanks.
Hi, is there a quick way to change the template colors without having to hunt for css? Usually for similar templates at least the primary colors can be changed. Thank you
Hi, please send us a support ticket. Our team will help you. Thanks.
Pre sale question… I see alot of comments regarding changing colors. and all of them are answered through a ticket. How hard is it to change the colors? This is really important please
Hi, theme color change is very easy, our support team will help you. Thanks.
PRE SALE QUESTION
Is the colour scheme easier changed, or do you need to contact support to do this?
Hi, Someone purchased the theme and installed it with all imports but currently they cannot change colours on the icons and the theme widgets so what can they use to change the colours |>?
Hi, we will set color change option for you. Thanks.
How will that be done can i send my wordpress details to you privately ?
Or you can send instructions to my email cliford@matleda.co.za
Hi, you will get support after purchase. Thanks.
But another company purchased the theme for the organization and we are taking over from them
Okay, you can send us a support ticket. Our team will help you. Thanks.
Hi there, I liked the theme. I have few questions however before asking.
1. In the campaign or donation page, instead of direct donation, can you help me by keeping different grocerry options? Please refer to this page to understand my requirement: https://www.donatekart.com/Allahabad-Navnirman-Kusht-Rogi-Ashram/help-durgalal-to-fight-leprosy
2. Do you support RazorPay or any other payment gateway of India?
Thank you.
Hi, you can use this theme but you need to use plugin for your option.
I seem to be facing some console errors again, which I’m not sure how to fix. I’ve just picked up the project again after months. some js files aren’t being seen by the browser… Any advice? I will try to renew support asap, but if there’s any pointers you could give me, I’d appreciate it greatly.
Hi,
Please submit ticket here – https://themekalia.ticksy.com/submit#100018475 Our support team will assist you ASAP.
Thanks
I can’t send a ticket yet. We need to renew our support. I will be back after we do so.
ok thanks.
Hi, just purchased theme – how do I stop or change the transition between pages? Thank you.
Hi, please send us a support ticket. Our team will help you. Thanks.
what donation method/plugin you have used on the theme? there is no demo for donation in live preview
Woocommerce.
what is the donation plugin?
Woocommerce.
Hi I hope you are doing well . Please tell me one thing ,How can i chnage the Pure Heart theme color scheme because i didnot find any setting on themes options . and one more things when a create new page Sidebar option is not work . I select side bar option but when i choose sidebar notthing show on page
Hi, please send us a support ticket. Our team will help you. Thanks.