Discussion on TheGem - Creative Multi-Purpose & WooCommerce WordPress Theme

Discussion on TheGem - Creative Multi-Purpose & WooCommerce WordPress Theme

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Hi i have a presale question about the demo with car listing – rental. is possible to work with woocommerce so i can add payment methods for rental? Thanks

Hi, thank you for your request. Yes, sure, you can add all WooCommerce features to any of the demos you see on our previews simply by installing the WooCommerce plugin – no need for any additional actions. If you have any further questions regarding your project requirements kindly contact us via our contact form at https://themeforest.net/user/codexthemes

Hi, congrats for your template.

Maybe can you guide me please to know which of the demos or options that your theme has is the one used on this website? https://julianarbelaez.com/

Thanks a lot for your answer, regards!!

Hi, thank you for your request. This website uses TheGem Portfolios (you can check it on our preview website here https://codex-themes.com/thegem/portfolio-grid/ and checking this categories https://prnt.sc/N9DuskWFCrXU in the menu “Portfolio”) as well as different TheGem content elements (you can check it in the “Elements” menu section here https://prnt.sc/HJb7_M-WuoMu ). As the starting point maybe the following demos have been used: https://codex-themes.com/thegem/sites/portfolio-dark/ https://codex-themes.com/thegem/sites/fashion-photography/ https://codex-themes.com/thegem/sites/portfolio-light/ Also, we suppose, TheGem Blocks module has been used to add the pre-made page sections, kindly check https://codex-themes.com/thegem/blocks-landing/ Kindly contact us via our contact form at https://themeforest.net/user/codexthemes in case of any further questions regarding your project requirements. Thank you.

Dear Author, GREAT theme, really love the features and settings.

However,

Adjusting menu is a bit tricky. I can’t figure out the menu/header height as in how to adjust it :(

Hi, kindly check the header documentation https://docs.codex-themes.com/category/183-header-builder . If this is not what you mean, kindly send us a message via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code.

Will WPBakery be updated to the latest version? I no longer have the ability to change icons. None of the icon packs are working, when I click ‘Select Icon’. I’ve tried Google Chrome and Opera.

Hi, WPBakery is at the latest available version. We suppose you are not using the latest theme version. We have replied on your email request, kindly check.

Hi, how to remove the size guide from the products?

Hi, you can control the size guide globally in Theme Options – WooCommerce – Product – Elements https://prnt.sc/OjeohvtK5aMi . Alternatively you can control it per product via page options. In case of any further questions kindly contact us via our contact form at https://themeforest.net/user/codexthemes

Hi codex,

I know my support has expired.

I still wanted to ask whether there is a way in TheGem to display a portfolio or post grid and to display a popup or modal when you click on the featured image.

Thanks in advance kasenga

Hi, yes, sure, kindly check https://codex-themes.com/thegem/blocks/portfolio-image-galleries/ . By clicking on the item in grid the lightbox is loading. If this is not what you mean – please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code and more details on your requirements so we can discuss.

Are you aware of any news sites using your theme to publish news articles? Is it feasible to achieve with your theme?

Hi, thank you for your request. Sure, TheGem is optimized for building news & magazines websites and comes with many features focused on that you can kindly check the prebuilt demos on our preview website https://codex-themes.com/thegem/wordpress-woocommerce-theme/?grid_2e50c0c-category=blog-magazine (scroll down to the list of prebuilt news websites). You can also check the customer websites in our showcase at https://codex-themes.com/thegem/showcase

More facts about TheGem:

1. TheGem includes 400+ fully pre-built multi-page and one-page websites and page templates in total (for different purposes), which can be easily imported in your own WordPress installation and could be a perfect starting point for your own website (check here https://codex-themes.com/thegem/wordpress-woocommerce-theme/ ). Of course, you can easily combine different demos, mix & match them and edit in an easy way. For example, you can choose to import some ready-to-use website and after that add some more pages / templates from other pre-made websites to this imported website. It is very flexible.

2. TheGem comes with powerful and easy-to-use visual page editors – Elementor & WPBakery Page Builder. This drag’n’drop visual editors allow you to create and edit your pages in front end, immediately seeing the visual result. Elementor check here: http://elementor.com/ , WPBakery here: https://youtu.be/U5N9e5FFbxc

3. TheGem includes all features, tools and functions which are needed to make an awesome looking and performant website without any coding knowledge. It is very easy to use and intuitive in setting up and building.

4. TheGem comes with an ultimate tool for building webpages in a speed of light: TheGem Blocks . Blocks is a huge collection of pre-designed page sections like hero, contact, about, portfolio, blog, pricing tables which you can insert in your page with one click. Learn more about it here: https://codex-themes.com/thegem/blocks-landing/

5. TheGem is a performant WordPress theme with an excellent onpage SEO, so you can be sure your website will be very good anticipated by Google with very good search rankings

6. The price for TheGem’s license includes everything you see on our demo website and all needed features. Plus, it included premium plugins like WPBakery Page Builder, Revolution Slider and LayerSlider. So you do not need to purchase or install any other additional plugins or tools for this. And you don’t need to purchase annual subscription of Elementor Pro, as TheGem extends the free version of Elementor with all needed cool features.

7. For this price you will also get a premium 5-stars support by the team of our professionals. So in any case of any questions and requests you can always count on a high professional support

8. TheGem is rated with 5 stars and trusted by 70K+ customers. So you can be sure you buy a very solid high quality product.

Please do not hesitate to contact us in case of any further questions.

hello, Play On Hover Example – https://codex-themes.com/thegem/blocks/portfolio-video how to do this ? have seen this – https://docs.codex-themes.com/article/500-how-to-show-video-project-gallery-or-animated-gif-in-portfolio-grids-listings, but it’s not clear..maybe it’s the wrong tutorials..do let me know, ideally i need a Video Carousel if possible..with on hover..tks

Hi, this is exactly the right documentation. Kindly contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code and your URL so we can clarify this for you.

message sent, thanks..

Why theme shows Vulnerability issue in my hosting server?

Check this screenshot https://paste.pics/61d9db0085e5cb827f25018652e7faff

Respected. Thanks for quick response. Please check this screenshot https://paste.pics/3304e450c2a723870bc765d69bca7411 I already installed new version. If I delete existing theme files and upload new files then it looks like same as previous?

Respected. Thanks for quick response. Please check this screenshot https://paste.pics/3304e450c2a723870bc765d69bca7411 I already installed new version. If I delete existing theme files and upload new files, then it looks like same as previous?

Hi, we have replied on your email request. As said, you don’t need to remove your current active TheGem version as it is up-to-date, just remove the outdated 4.x version from your hostinger list, you don’t need it, that’s all.

Hi, just want to remove this, why I am seeing this all of my product post? I haven’t touch anything. I followed everything but this keeps showing. See the screenshot in the URL

https://paste.pics/f0cebf6c3243872dcda1f081fba4ed60

Hi, we have replied to your mail, kindly check.

Hi there,

Do you know how long is the support department response time average?

I have written a ticket on thursday morning and I still jave no news from them.

It is an urgent issue cause there is an incompatibility with the WooCommerce Brands Plugin which I need to solve asap.

Thanks in advance

Hi, your ticket is currently being processed, we will reply today. Sorry for the delay because of the weekend. We can assure you there are no incompatibilities, we will share all the details in the ticket.

Thank you very much

On product category listing page – is there a way to show both of the prices like Actual Price (striked out) and discounted price/sale price.

Currently the product listing page only displays the sale price and it is unfortunately not helping.

Hi, actually it should be exactly as you describe, kindly check in one of our previews https://codex-themes.com/thegem/shop/ , https://prnt.sc/SkBwo8DHuz-N . Kindly contact us via our contact form at https://themeforest.net/user/codexthemes and provide your URL and your purchase code so we can check it on your end.

Hello, I made a new instalation from scratch. It gives me now a warning because my license is already used. So I deregistered but now I can’t register it again. It’s the same site, same domain, nothing changed. How can I register the same domain again? It says “This installation has been deregistered and can’t be registered again with this purchase code. Please purchase an additional copy of theme in order to get a new valid activation key for this installation. In case of any questions please”

Why would I pay for another license for the exact same site/domain?

Hi, sorry, your last message has landed in the wrong folder. It is resolved now, kindly check our reply

The same error continue! It doesn’t work at all! I need this site running URGENTLY! It’s totally down and all blank page! PLEASE HELP URGENTLY!!!!!

This installation has been deregistered and can’t be registered again with this purchase code. Please purchase an additional copy of theme in order to get a new valid activation key for this installation. In case of any questions please

Hi, it looks like you hav deregistered again. We have replied on your email request, kindly check, it should be working.

HI, this plugin that came with the theme: Wordpress Page Widgets 26/09/2022 Is giving high vunerability warning. Is this plugin required or does the theme work without it? Also latest update did not include Layer slider update – Anne

Hi, the page widgets plugin has been updated to the latest version for a while already and doesn’t have any vulnerabilities. It is distributed via our own repository where everything is being constantly tested and updated by our team. The plugin is not required, you can skip installation of this plugin if you wish. The latest LayerSlider plugin should be actually included. Kindly contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code so we can check it for you. Thank you.

In portfolio galleries with WP Bakery, the hover effect icon has disappeared. Great job. Every time I update, I have to restore all the settings because they get lost.

Hi, did you make any customizations in the theme files (and not using the child theme)? Can you please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your URL and purchase code so we can check? Thank you.

Hey there does The Gem version 5.9.2 have all the demo it shows on it website because according to the changelog, Fashion Shop Minimal Demo has been added since version 5.6.0 but i still can’t find it on the Demo import page..

Hi, yes, we confirm, that all demos are included, both as Elementor and WPBakery versions. Kindly contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code and your URL, we will check this for you.

You say Slider Revolution is included but when I try to use one of the templates in Slider Revolution it tells me I need to upgrade.

Is there some sort of licence key for activating it? It feels like someone is being misleading.

Hi, Revolution Slider is included and all premium tools and functions are available, you don’t need any separate license. All premium slider templates of TheGem demos are included as well. The access to the premium library of the third-party templates is not available as it is not a plugin itself, it is a separate service of the third-party provider. Kindly check this article regarding the bundled plugins: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins . The same link is on TheGem item page here on themeforest, there is no misleading. For any further questions or requests kindly contact us via our contact form at https://themeforest.net/user/codexthemes , thank you.

Okay, I expected you would say that, but I spent an hour choosing one of the templates in Slider Revolution and only found out when I tried to install it that I would have to pay.

Moving on, can you tell me how to remove the infuriating white bar that goes along the very top of the page?

Hi, as said, TheGem includes a lot of prebuilt premium sliders you can choose from. Regarding the white bar kindly contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code and URL of your website – we will check this for you. Thank you.

Hi all, I really like your theme and the options I could see in the documentation or comments. But before buying I have a few questions if I may :) 1. Since I consider some plugins necessary, I’m interested in their compatibility or a suggestion for an alternative plugin, because I couldn’t find it in the comments. I’m interested in the compatibility of these plugins: All In One WP Security, WPForms Lite, Yoast SEO, Polylang, W3TC and Fast Velocity Minify. The most important one for me is this one for security (AIO) if you have experience with it and your theme 2. If I understood the terms of the license correctly, I could have an active license on localhost, a live site and a subdomain, for example stage.mysite.com, at the same time. 3. Does the theme have any plugins that are mandatory to install? 4. Does WP Rocket come free with the theme, where can we find which plugins are bundled? 5. Does the theme come with any additional Elementor widgets/extensions? 6. Are the demos made in Elementor PRO? Do we need Elemenotor PRO? 7. I’m a little worried about the speed of the page, when I go to the demos via mobile phone and when I click on the toggle button, there is a delay every time. After the first time, everything is always in order. How can we know how your sites are performing?

Thank you in advice!

Hi, thank you very much for your request.

1. We confirm, that TheGem is 100% compatible with the listed plugins. Moreover, in regard to caching and minifying – you don’t need to install this plugins as TheGem offers the built-in one-click optimization feature, covering all the needed optimizations. Kindly check here https://codex-themes.com/thegem/features/performance-seo/

2. Yes, correct.

3. Only TheGem Elements plugin (with all the core features) and the page builder of your choice (WPBakery or Elementor). Nothing more.

4. No, WPRocket is not bundled, however, as said in p. 1 TheGem comes with its own one-click optimization feature. The premium plugins bundled are WPBakery Page Builder, Revolution Slider and LayerSlider

5. Sure, TheGem Elements plugin extends the basic free Elementor version with many premium features and tools.

6. The demos are made with basic free Elementor and TheGem elements plugin (see p.5). You don’t need to purchase or to use Elementor Pro in order to work with the demos. All these demos are available both for Elementor and WPBakery page builder, so you can choose the page builder you prefer.

7. Not quite sure what exactly do you mean with the toggle, kindly contact us via our contact form at https://themeforest.net/user/codexthemes so we can discuss this in more details.

Thank you.

Hi, Thank you for reply. 4. I see somewhere on other comments that wp rocket comes bundled, so I thought it was. 7. Ok, I am.

Thank you again.

I want to add a forum maybe buddy press, can It be used with this theme with ease?

A membership website?

Hi, kindly contact us via codexthemes.ticksy.com and provide more details on your request and requirements, thank you

Hello,

Do the new listing demos include booking reservations with buy option?

Hi, yes, you can combine listing and ecommerce features, sure. Kindly contact us via our contact form at https://themeforest.net/user/codexthemes and provide more details on your project.

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