Discussion on Litho - Multipurpose Elementor WordPress Theme

Discussion on Litho - Multipurpose Elementor WordPress Theme

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263 comments found.

Hi, I’m encountering significant issues with your theme when Elementor Pro plugin is activated. I submitted a ticket and outlined the issues i am facing (ticket #999229520) can you please check and have this resolved at the soonest. Thank you in advance for your help.

Hi creativeconcepts0,

You should get reply on that ticket from our support team today itself.

Thanks,

ThemeZaa

Hi there, we have a new Wordpress setup and can’t access the license, as it says that we have to deactivate it first (which we can’t anymore). Please deactivate this license for https://adsbycore.com, so that we can activate it on our new setup. Thank you so much

Hi msimeon,

We have manually deactivated license from https://adsbycore.com/, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.

If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.

For any other queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Wehre is the svg image? I just bought this theme and installed it. Getting an error that alias for slider revolution is missing?

Hi oceanbreeze-rentals,

As per the error message you mentioned above, it may be possible that the revolution demo slider used in your page is not imported and hence missing. So you can please import the revolution slider demos and that should help.

As this is not a support plateform and meant for pre-sale queries only, So for any other queries or issues please create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hello,

I hope you’re well,

We are in trouble when we are trying to update Elementor since august 2023.

We are using WordPress & Litho Child.

At each time, we have a white screen after the update.

We received last week a warning about high risk vulnerability.

We are without solutions from your service despite our differents contacts for months.

Thanks in advance for your time,

Hello Philea-Patrimoine,

As this is not a support plateform and meant for pre-sale queries, so please create a support ticket here: https://www.themezaa.com/support/ with your WP admin access, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

Hello, I have seen that they released version 2.0 but I have not seen that they fixed the conflict with Gutenberg. Fixed release update?

Hi MarceloTech,

Would you be so kind to explain more which conflict of Gutenberg you are referring to.

For any other queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Kindly de-register my purchase licence from nextganda.com. I need to use it on final domain. Please

Hi semiganda,

We have manually deactivated license for you, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.

If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi, I registered the license on a live development domain (https://giuliob5.sg-host.com/) now I have to register the license with the production domain, can you deactivate the license?

done by myself sorry. Another thing, I noticed some errors in the console with your active theme and the Speed Optimizer by SiteGround plugin there are various errors:

backbone.marionette.min.js?ver=2.4.5.e1:24 Uncaught TypeError: Cannot read properties of undefined (reading ‘vent’) in https://giuliob5.sg-host.com/wp-content/plugins/ elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5.e1

Uncaught ReferenceError: Marionette is not defined in https://giuliob5.sg-host.com/wp-content/plugins/editore/assets/js/common-modules.min.js?ver=3.17.3

common.min.js?ver=3.17.3:3 Uncaught ReferenceError: Marionette is not defined in https://giuliob5.sg-host.com/wp-content/plugins/editore/assets/js/common.min.js ?ver=3.17.3

Uncaught ReferenceError: elementorCommon is not defined at CustomIcons.onInit in https://giuliob5.sg-host.com/wp-content/plugins/editore-pro/assets/js/admin.min.js?ver=3.17.1

if I change fear the problem of fucking

Hi luckystk88,

We have checked Litho theme and our demo site but there are no errors generated as per your above message. And also above most of the errors are coming from your editore plugin.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi, Litho Instagam on the footer suddenly not display posts. Can you please check and help me to fix it? https://fivensix.com.au/

Hi raonhyojunglee,

Please create a support ticket here: http://www.themezaa.com/support/ with your query and WP admin access, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

I need to re-install my website and now I cannot activate Litho because it says the license is already in use. Currently it is connected to https://www.iowabusinesslawyer.com.

Hi newz2000,

We have manually deactivated license from https://www.iowabusinesslawyer.com/, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.

If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi there, I have transferred my website to another domain. And unfortunately, I did not deactivated the license. Now In the new domain the purchase code is not working says I have to first deactivate it in the old domain which I cant access. Can you please do this manually and we’ll take care moving forward?

Thanks for your support in Advance.

Hi theintellify,

We have manually deactivated license from your old domain, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.

If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

We found a problem where Litho theme and Elementor plugin have conflict.

We couldn’t view the website and edit the pages.

It has been only 1 month we purchased the theme and now we are having problems like this. Please help us to fix this issue.

Hi vadi64,

Litho demo site and many other websites are working fine with Elementor, but there may be some other conflict of other plugins or server config. So for further investigation of your WP site please create a support ticket here: http://www.themezaa.com/support/ with your access details and our support team will check it for you.

Thanks,

ThemeZaa

Yesterday I already shared with you the access and the website looks so critical. What’s going on? Have you started to check the website? Please do update me the status immediately.

Hi vadi64,

We can see your support ticket is already replied today, you can please check.

Thanks,

ThemeZaa

Hi there, I am transfering my website to another domain because the old domain expired and it was stolen though I had not de-registered it. But in the new domain the purchase code doesnt work. says I have to first deactivate it in the old domain which I cant access.

Hi semiganda,

We have manually deactivated license from your previous domain, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.

If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi, I just bought the them and am trying to import it into wordpress. I get the message that a critical error occurred. I tried this several times. What can I do?

Hi norbertfalkweber,

Please check this article – https://help.market.envato.com/hc/en-us/articles/202821510 and if this do not help then please create a support ticket here – http://www.themezaa.com/support/ with your query and WP admin access, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

Hi I deactivated license in old WP site to activate in new one, it displays license activated but when I click on the install plugins tab it prompts me to activate license

Hi overbiz,

We can see license is already activated here – yarraeven.ma.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi. I have a quick question. Which plugin is used for the text effect on branding text with the fade in blur on this page?

https://litho.themezaa.com/home-branding-agency/

Thank you!

Hi TamasDesigns,

That hero section is built using Slider Revolution plugin and this plugins is included in theme package free of cost.

Thanks,

ThemeZaa

Hi, I wanted to purchase this template. I just have one question to be sure: Can I change the color of the background? I normally would be sure this is possible but the comments about custimization unsettle me. Thanks for answering!

Hi nicolaslucienwehrli,

Can you please tell me exactly the page and section you are referring to, which should have background color change option.

Thanks,

ThemeZaa

of course, sorry for not beeing clear enough. I am reffering to the Litho – Multipurpose Elementor WordPress Theme. I choose the architecture homepage which has a dark blue background that I wish I could change

Hi nicolaslucienwehrli,

No problem. Yes sure you can change that dark blue background color to your desired color.

Thanks,

ThemeZaa

Hello, I have something I’d like to know before purchasing the Litho Theme. I want icons like the ones in the “browse categories” dropdown menu at https://hongo.themezaa.com/decor/top-logo/ demo from Hongo Theme. Is this possible in the Litho Theme?

Hi alperkcc,

Those are SVG / image icons, so you can upload your desired SVG / image icons in Elementor widgets added in page / post content area, but those cannot be added in header same way like in Hongo Decor demo as we do not have that type of header style and feature in Litho theme.

Thanks,

ThemeZaa

hi, can i white label the theme or hide elementor once i create the pages?

Hi vmkharat,

You may need to implement code customisation to achieve your above mentioned requirements.

Thanks,

ThemeZaa

thanks! will you do it? what will be the charges for code customization for white labelling?

Hi vmkharat,

You can please contact our customisation service team here – https://www.themezaa.com/theme-customization/

Thanks,

ThemeZaa

Hi, I cannot activate my license in WP, as I accidentally deleted the WordPress without deactivating the license, Can you please remove the lock manually ? Currently its connected to stagging site https://indiancolors.in.

Hi musepods,

We have manually deactivated license from https://indiancolors.in/, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.

If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.

For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hola, compré el tema hace unos meses y no consigo saber como editar el header, ¿cómo puedo cambiar tipografía y tamaño del menú de mi sitio web?

Hi Sandro021,

Please create a support ticket here: https://www.themezaa.com/support/ with your query and WP admin access, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

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