12913 comments found.
Hi there. I have imported 200 products to my shop. Everything is ok. But there is a little problem. How can I apply custom Single product layout to my new imported products?
Thanks
Hello,
When creating a layout you can set specific conditions where this layout should be applied. Read more in our documentation here https://xtemos.com/docs-topic/single-product-page-builder/
Kind Regards
Hi! I’m getting an error whenever I try to update anything on the theme settings. When I click on Save changes, I get redirected to an All Settings page with a bunch of code lines with a text field next to each one and the following message on top “Warning: This page allows direct access to your site settings. You can break things here. Please be cautious!”. Do you have any idea of what could be the issue? The theme is updated to the latest version and I’ve tried deactivating all the plugins without success. I would really appreciate some help. Thank you!
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Thank you in advance
Hi there! I’ve tried disabling all plugins without any changes. How can I send you my admin access?
Use the contact form on our profile page here https://themeforest.net/user/xtemos
Sent!
You need to increase “PHP Max Input Vars” paramater on your server to 10000. Let us know if it helps.
Thank you so much! That worked 
Great, thank you for letting us know. Feel free to contact us if you have any further questions.
Hello. I have a one question. Customer want to change design on website. He want to add design from Demos. When i install new demo on web site. Will be delete all categories and products and replaced with demo content. Thanks
Hello,
Thank you for your question.
Our dummy content is highly recommended to be imported on a fresh installation. Importing it on a working website may not work as expected. It will not delete your existing content but some dummy posts, products, or images will be missed.
Kind Regards
hello I have a problem but I have not received a response to solve it
Hello,
Please, create a topic on our support forum and our specialists will help you ASAP https://xtemos.com/forums/forum/woodmart-premium-template/
Kind Regards
Hello,
Thank you for being interested in our theme.
WoodMart is available for WordPress only. There is no standalone HTML version, unfortunately.
Kind Regards
is there a way to include images when a client is reviewing a certain product? Aparently there’s only Your rating,Your review,name,email
Hello,
Yes, this option can be enabled in Theme Settings. But note that it is available for logged-in customers only.
Kind Regards
What is the best multilingual plugin for Woodmart?
Hello,
We usually recommend using the WPML plugin for multilingual functionality.
Kind Regards
Hi,
Is there a recaptcha plugin that works well with avoiding spam registrations of new registering accounts?
Hello,
Sorry, but we don’t have a plugin to recommend for this case. Our theme should work with all popular plugins that are compatible with WooCommerce.
Kind Regards
Hello. When Wp-rocket preload website to products header not loading. What can i do ? (image: https://ibb.co/fQDZrm7
Hello,
Thank you for contacting us.
You need to enable the Separate file for mobile devices option in WP Rocket. Let me know if it helps.
Kind Regards
Not helped. I install WP Rocket but the site works slower for some reason…
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, I bought your theme and now I have the following task.
I need to add wholesale prices and dropshipping to the site. Accordingly, I need to create new roles and assign separate prices for them.
For this task, I found the “WooCommerce Wholesale Prices” plugin by “Rymera Web Co”. Could you please tell me if this plugin works with your theme? If not, do you have any solutions for my task?
I will be very grateful for your help, have a nice day!)
I forgot one more thing..
Is it possible to add a radio button on the registration form to select a role for registration?
Hello,
Thank you very much for purchasing our theme and contacting us.
We didn’t test our theme with this plugin. But if you face any compatibility issues, you can contact us and we will do our best to help you.
There is no option for a user role on the registration in WooCommerce, unfortunately.
Kind Regards
Hi Team,
Please build theme demo like this banner + icons :- https://ibb.co/5M37vSf https://shorturl.at/tU167Thanks
Hello,
Thank you for contacting us.
We will consider this as a feature request for our future update.
Kind Regards
Why there is something like a smudge behind the X icon when you want to remove filters? In mobile width this is only happening
https://paste.pics/PQK85Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Requestion for other digital product templates choices
1. like codecanyon inspired theme
2. Alasmart – Digital Product Download Marketplace Laravel Script https://codecanyon.net/item/alasmart-digital-product-download-marketplace-laravel-script/485899563. Other Digital Templates
Hello,
Thank you for contacting us.
We will consider this as a feature request for our future update.
Kind Regards
HI,
it is possible to show, with the Marquee element, also Product or Brand listings.
As well as using it as shown on the page https://woodmart.xtemos.com/marquee/ for the Topbar, Texts, Images and Backgroud?
Thank you.
Hello,
You can use if for text and images but it can’t be applied to products or brand elements.
Kind Regards
any plans on adding digital product template?
Requestion for other digital product templates choices
1. like codecanyon inspired theme
2. Alasmart – Digital Product Download Marketplace Laravel Script https://codecanyon.net/item/alasmart-digital-product-download-marketplace-laravel-script/485899563. Other Digital Templates
Hello,
Thank you for contacting us.
We will consider this as a feature request for our future update.
Kind Regards
If you add developers like Breakdance or Bricks, it will be much, much better. Let this be your difference. The theme will increase the performance a lot. Also elementor and wpbakery are very slow plugins. Believe me, your sales will increase like never before. Please developers take this into consideration. Thank you very much.
Hello,
Thank you very much for your rating and the feedback.
Currently, we are working on Gutenberg as a fully functionality page builder which will be much better and faster than any builder available for WordPress.
Kind Regards
Hello,
In performacne is there anyway I can turn off all scripts/css at once, and is there any documentation which tells script/css info & essential script/css must needs to be enabled, please provide assistance so it can be identified to understand each script / css.
Woodmart is only theme that seems to be very good in design but I see a lot of code when not set performance settings, the variation is all slow with woocommerce there should be clear answer what host or to do that fast the loading of variations.
Also is there anyway we can completely remove visual composer code, and can you please add breakdance builder support.
Hello,
All CSS and JS files are loaded only if they are used on the page. So you don’t have to manually enable/disable them in the Performance tab. These settings are only for advanced usage but you don’t need to customize them in most cases.
You can uninstall WPBakery completely, but other builders lie breakdance are not supported.
Kind Regards
Hello,
I have a problem with WoodMart theme v. 7.3.2 and Woodmart Core 1.0.40 when I purchase a product as a guest (when I’m not logged in) after the checkout i’m redirected from mydomain.com/order-received/XXX/?key=wc_order_XXX into mydomain.com/cart, but the cart is empty, so instead of order summary I can see empty cart.. this problem is not visible when I’m logged in and it’s also fine when I disable WoodMart Core plugin..
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
My Search setting in header builder is Header Builder > Search > Display > Full Screen 2 Header Builder > Search > Search result > Search with AJAX
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Your theme is very nice. I wonder if you will make a different theme for digital products? Mega Electronics exists, but it is not fully compatible with e-books, digital files, etc.
Hello,
Thank you for your comment. You can use this demo but replace products with books or digital products. It will look nice too.
Kind Regards
