12913 comments found.
Hello I am designing the site on another domain for testing and implementation, and after finishing the whole work, I want to transfer it to another domain.
After the work is done, can I request that the license be transferred from the previously inactive domain to the new domain without additional cost?
Hello,
Thank you for contacting us.
Sure, you will be able to transfer the license without any issues or additional cost.
Kind Regards
Hello After buying and installing the demos, do I have to buy the Elementor license and the plugins used on the site again? Or are the licenses of other plugins active for me by purchasing this theme?
Hello,
Thank you for being interested in our theme and contacting us.
Elementor plugin is free so you don’t need to pay anything extra. To run our theme you don’t need to purchase any plugins at all. Everything is included and will be installed in one click during the setup wizard.
Kind Regards
I’m waiting for a discount. 11/11
Hello,
There will not be any discount on 11/11. But you will be able to get our theme at a reduced price during the Cyber Monday event later this month.
Kind Regards
Thanks
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Hello, WP Bakery plugin has released an update from 7.1 version to 7.2, since the plugin comes with your theme on my sites I cannot update it directly. Are you going to push the update by your side? Thanks.
Hello,
The plugin developers have not yet released an update to СodeСanyon. once they do, we’ll update the plugin on our server.
Kind Regards
Hi, How can I update the plug-in Bakery Page Builder? It fails from the backend (address error). Thanks
Hello,
The plugin developers have not yet released an update to CodeCanyon. Once they do, we’ll update the plugin on our server.
Kind Regards
Hi, How can I show a specific message in the cart page, if a specific product is present in the cart page. Please help!
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
in loco translate woodmart-core.pot is 2 line , how can update all text for translate , themes its ok , but plugins no 
Hello,
Everything should be translated inside the theme. Let me know if you see that something is missing from the translation.
Kind Regards
Hi, I’d like to create a post layout just to my client only have to write the text and so on. But layout creator just have product, product arquives, cart and chekout. How can I turn on the capability to create posts layout?
I’d like to insert related posts in product pages, as related products do. Does it make sense for you?
Hello,
Thank you for contacting us. Unfortunately, there is no such functionality in our theme. Our custom layouts builder is available for shop, product, cart and checkout pages only.
Kind Regards
Ok. Maybe it wolud be great to think about an integration in a new release.
Thank you. We will consider this as a feature request for our updates.
Hi, can you integrate a function to add background image to taxonomy pages like brand pages. Example: https://inside-living.de/hersteller/pur-schoen/
It would be nice to have two options: 1. Image below page title (boxed or full with + max height) 2. Image as background (same function as for categories)
Hope you understand and can integrate it.
Hello,
Thank you for your feedback. We will consider this as a feature request.
Kind Regards
can you add the features of this theme too, the notifications and coupons, https://ninetheme.com/themes/electron
and also Q&A Feature
Hello,
Thank you for your feedback. We will consider this as a feature request.
Kind Regards
When does the sale for this theme begin?
Hello,
Our theme will have a promotional price during the Cyber Monday event later this month. Stay tuned 
Kind Regards
How do you do a full removal of theme including all data?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hey Author.
Just imported the furniture 2 demo. What a gem! Just realising that the import does not have all the product data that the ‘https://woodmart.xtemos.com/furniture2/' demo displays.
Any way we could get access to all that product demo data?
Would be awesome.
Hello,
Thank you very much for contacting us.
Our dummy content comes with a limited number of products that you can see on the demo. Importing more products would take more time and space. But actually, other products are just duplicates so there is no real sense to import them all.
Kind Regards
Hi, I need to send automated newsletters with products info and promotions but mailchimp free doesn’t do it. Can I use MailPoet 3 with this theme? Thks in advance
Hello,
Thank you for contacting us.
We didn’t test this service with our theme, but, in general, there should not be any issues with MailPoet.
Kind Regards
Ok, as it has a free and very easy system to create automated newsletters, I’ll try it and give feedback here. Thank you
Thank you very much! Let me know if there anything else I could help you with.
pre-sale question? can your theme use the WooCommerce default search instead used your own that build with the theme? I have a plugin for search addon, it must need to use the WooCommerce default search.
Hello,
Thank you for contacting us.
Our theme uses the default WooCommerce search. It has also an AJAX search in the header but you can disable it completely.
Kind Regards
If default WooCommerce product search, I tried on my client website, why this hook is not working “get_product_search_form”.?
You can use get_search_form hook to customize our theme’s form.
What do I need to do to be taken seriously, we are running businesses aswell and trusting your word for support on your themes.
I’m not one to reply negatively to comments but, It can’t be that I only receive a lousy response or reply with no effort once a day, I’m constantly refreshing my page to see if I’ve received a response with no luck, come on guys!
There literally is no point in paying for support at all.
Hello,
Sorry for the delay. We have replied on the support forum. Please, continue the conversation there.
Kind Regards
Hello,
I have purchased the theme some time ago, but now I am finally creating the website with some delay, as a result the support period has expired, and I am facing this issue where the Dollar Sign always reappears in right upper corner next to cart in the header widget and also in the mini cart right sidebar. The euro icon appears normally in every other page. I have tried deactivating all plugins without success, and I have also tried another Theme, it works normally when changing to Woocommerce Storefront. I would appreciatee any suggestions about this. Thank you.
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Thank you in advance
Hi
1-Are woodmart compatible with litespeed cache? 2-Wp-rocket or Litespeed cache? 3-what is you choise and why? elemntor or js composer?
Thanks
Hello,
Thank you for contacting us.
1. Yes, it will work with Litespeed cache plugin.
2. We usually prefer using WP Rocket. We didn’t compare it to Lite speed.
3. Elementor is the most advanced builder nowadays and we recommend using it for all future projects.
Kind Regards
Hello dear,
Thanks for the reply,
Yes, it works with that, but it’s not fully compatible with Litespeed cache. Maybe you need check and fix the conflict.
Thanks
I am writing to express my interest in purchasing the WoodMart theme for my website. Before proceeding, I have a couple of queries that I would appreciate clarification on:
1). Is it possible to change the default Dollar Symbol to the Indian Rupee Symbol in the pricing section of the theme?
2). Can I seamlessly integrate the Razorpay payment gateway with your WoodMart Theme?
Your prompt response would greatly assist me in making an informed decision.
Hello,
Thank you very much for being interested in WoodMart theme and contacting us.
1. Of course, you can set your currency in WooCommerce plugin settings.
2. You will need to find a plugin for that since WooCommerce doesn’t have such functionality out of the box.
Kind Regards
