Thank you for your update.

We could not find any support ticket from you in our system. If you have already submitted one, please share your ticket ID so we can locate it and respond quickly.

If you haven’t opened a ticket yet, please submit one here: https://thepixelcurve.com/support/

We will get back to you as soon as possible.

Thanks!

Here you are: #47221

we already reply to your ticket.

Thanks

Hello,

Thank you for reaching out to us.

1. Our last published update was version 1.7.2 (11 January 2025). We have since added version 1.7.3 (21 January 2025) on the ThemeForest page. The versioning follows proper sequence: 1.7.2 → 1.7.3. You can view the latest changelog on the ThemeForest product page: https://prnt.sc/duGHnQxpVgP7 https://prnt.sc/Dip5XMjoALJ7

2. At the moment, we have not released a fully tested RTL version. However, the theme does support RTL and should work if you enable it. If you notice any RTL-related CSS issues, feel free to report them—we’ll address them in future updates.

3. We have a lifetime license for Tutor LMS Pro. So, as per ThemeForest’s bundled plugin policy, customers who purchase our theme will receive the latest version of the Tutor LMS Pro plugin file.

Let us know if you have any more questions or need further assistance.

Thanks!

Thank you for your reply. can you at least let me know what version of tutor Pro you are currently bundling? It’s crucial information we need to have. Also, is it possible to achieve the same design and look using native editors? we know – in general- editors Like Elementor slows down the performance of any WP theme and overcomplicate them. finally, if we purchase, would you be willing to help with RTLing? we will try doing it ourselves, but we might face some complex issues Thanks.

Our theme is compatible with the latest version (3.6.1) of the Tutor LMS plugin. By purchasing the theme, you will receive the latest Tutor LMS Pro plugin file (version 3.6.1). However, please note that the license key is not included. If needed, you will have to purchase the license separately.

Please be aware that the theme is built using Elementor. Therefore, pages like the Homepage, About Us, and others are created with Elementor and cannot be edited using the default WordPress editor. You must use the Elementor page builder to customize these pages.

Regarding RTL support, the theme can work in RTL mode, but you may encounter some minor CSS issues. If you report any specific problems, we will do our best to resolve them in future updates.

If RTL compatibility is crucial for your project, we recommend checking out our other theme, Edubin, which offers full RTL support along with more features. You can view it here: https://themeforest.net/item/edubin-education-lms-wordpress-theme/24037792

Feel free to reach out if you have any further questions or need assistance.

Thanks!

Kindly check ticket number #42923

We already replied to your ticket

Thanks

Thank you.

Hello,

We’re waiting for your response. Kindly reply to your ticket. Our team can check your site and provide a proper solution.

Looking forward to your reply.

Thanks!

I appreciate you approving the refund request. I wish I had more time to wait, but my client was unhappy. I liked your product, and I hope to try it again. But before I buy it next time, can I test it to avoid any issues?

I can still create a staging site on another domain and get your team to see what’s going on. Let me know if you’re open to that?

Thank you for your reply.

Sure, please respond to your support ticket at your earliest convenience. Our team will check the issues and provide you with a proper solution.

Thanks!

Hello,

Thanks!

Hi,

Thank you for your interest. LearnDash LMS is a premium plugin, so it is not included with the theme package. You will need to purchase it separately from the official website: https://www.learndash.com/pricing-and-purchase/

Let us know if you have any other questions.

Thanks!

Thank you for your reply.

Yes, I still have one question.

Is it possible to create certificates after completing the course?

Yes, Tutor LMS offers an addon plugin for creating course certificates. With this addon, you can easily generate certificates for your courses.

Feel free to reach out if you have any further questions.

Thanks!

Thanks!!

Hello,

Please open a ticket to our support channel for this. Our support team will assist you. https://thepixelcurve.com/support/

Thanks

Unfortunately, the support period has expired, but please check this once. This problem is even present in your demo. With the update to version 3.26 of Elementor, the testimonial section in demos 3 and 5 encounters a problem and is not displayed. Thanks in advance

Ok, please email us here for your issue: ( help.pixelcurve@gmail.com ) Our support team will respond to your ticket and give you a solution.

Thanks

Hello,

We already answered to your ticket.

Thanks

yes please fix my issue urgent.

We have already responded to your ticket.

Hello,

Yes, all the latest versions WordPress, Elementor and LearnDash LMS are compatible with the Edubin theme.

Thanks.

Hello,

Sorry for the late response.

1. We can’t ensure it.

2. Yes, the instructor feature is available.

3. Sorry, this feature is not available.

4. Yes, the course has certificate verification system features.

5. Yes, the content drip feature is available with LearnPress LMS.

6. Yes, the course bundle feature is available.

7. The live course feature is not available, but the LMS course has Zoom meeting features.

8. Yes, the gradebook feature is available.

9. Sorry, this feature is not available.

10. Yes, instructors can assign assignments.

11. Yes, the course wishlists feature is available.

12. Sorry, this feature is not available.

Thanks

Hello,

Thank you for reaching out to us. We have not tested the Membership plugin with our theme. But we can ensure If the plugin works with a default WordPress theme then our theme will work.

Regards

Hola,

Depende de tus requisitos. Para ser como nuestro sitio de demostración en vivo. No es necesario comprar un complemento adicional.

Gracias

Estoy en proceso de decisión y necesito asesoramiento. Tengo un instituto y doy clases presenciales y quiero incorporar clases online gratuitas, pagas y más adelante sistemas de suscripción, en la web debo tener los productos presenciales, no solo los productos que sean online sino también los cursos presenciales dentro de la misma plataforma para que se puedan comprar desde allí. ¿Me recomiendan este tema io hay alguno que se adapte mejor a mis necesidades? Gracias

Usando el tema puedes crear cursos gratuitos. También es posible crear un curso basado en suscripción paga.

Para lograrlo, si necesita ayuda, no dude en comunicarse con nuestro sitio de soporte. Nuestro equipo estará encantado de ayudarle. Nuestro sitio de soporte es. https://thepixelcurve.com/support/

Saludos

Hello,

Follow the video to import dummy data. https://www.youtube.com/watch?v=xYZg6FGXr2U&t=1s

If you can’t import the demo on your site, please open a ticket to our support desk. Our support team will assist you. https://thepixelcurve.com/support/

Thanks

Thank you

Hello,

It depends on your requirements. The LMSMart theme is compatible with three LMS plugins. LearnPress, LearnDash and Tutor. From here you can use the LearnPress LMS plugin.

Thanks

Hello,

Thank you for your query. It does not depend on the LMSMart theme. It depends on the WordPress site or video source. Video can be downloaded if it is viewed in a browser. Now there are many types of tools available for this video download. The same will happen with other WordPress themes.

You can use any WordPress copy protect plugin on your site. Then it is possible to prevent it at least a little bit.

Thanks

Hello,

—By default not possible to add an extra tab in the course single page. But you may add more tabs following the documentation. You have to do it yourself. https://docs.themeum.com/tutor-lms/developers/override-templates/

—You can edit the Course Info tab content area by Elementor.

Thanks

Hello

Thank you for your interest. Using the Tutor LMS plugin you can get the Question & Answer feature for instructors and students.

See the example. https://prnt.sc/-WBxUrQqC4zY

On our demo site, the Question & Answer feature options are not enabled.

However, to achieve it if you need any help feel free to contact our support desk. http://thepixelcurve.com/support/

Thanks

Hello,

Please open a ticket to our support desk for the technical problem. Our support team will give you a solution. https://thepixelcurve.com/support/

Thanks

Hello,

It actually does not depend on our Edubin theme. The Edubin theme will work as like other WordPress default themes.

Video can be download possible if it is viewed in a browser. Now there are many types of tools available for this video download. So you can use any copy protect plugin on your site. Then it is possible to prevent it at least a little bit.

Thanks