151 comments found.
unable to update wp page builder, did you stop the license?
Hi, are you planing theme update (nothing since 2021)? thanks and best regards.
Hi, Still waiting your reaction about updates and php 8. Can you please answer. Thanks
Hi there – will this theme be compatible with PHP version 8 soon? When I test the PHP from verion 7.4 to version 8 – the site gets critical errors and cannot be viewed. WPBakery Page Builder maybe needs to be updated from 6.5.0 to 6.10.0?
Cheers and thanks!
J
Hi,
Thanks for getting back to us,
We are working on the update and will be released soon,
Your patience is highly appreaciated!
Hi i use RTL for my website, but my new articles on blog grid still show up from left to right. how to fix that
Hi,
Thanks for purchasing our theme,
Please contact us via support form and use the “WordPress Theme” category and we’ll get in touch with you asap!
my support time is end, but i just want to delete this line from blog grid style=”position: absolute; left: 0px; top: 0px; (element inline) not in css files if i can remove this line the problem will be solved i don’t know exactly where i can find this line!!!! please help
Hi again,
This can’t be deleted easily as this is a jquery plugin that puts this inline css and to remove it you need to change the blog style to large or small image.
where can i find LICENSE KEY for plugins like “Slide Revolution & Wp Bakery Essential Grid”
Hi,
Thanks for getting back to us,
There is no need for license cause these plugins are bundled with the theme.
thanx for reply i have one more question after i install plugins my website work super slow but when i deactivated them my website work fine so how can i fix that? PS : i already post the comment about that
Hi again,
Please make sure your hosting is running well and there are no problems with speed.
Also please make sure you are not installing too many unnessary plugins and all plugins and themes are up to date.
There is no issue with the theme speed and bundled plugins.
Hi
After updating wordpress version 5.8 my website showing white screen so i have to revert to wordpress version 5.4.4 to make website live. is your theme compatible with WP 5.8? If yes let us know what to do as i have already updated all plugins. when we update latest theme it gives blank screen on WP 5.4.4 also.
https://www.thatsagoodlook.today/Thanks.
Hi,
Thanks for getting back to us,
Please contact us via support form to check this in action.
website not working on new wordpress versions
Hi,
Thanks for purchasing our theme,
Can you please make sure that you are using the latest versions from the theme and related plugins and then check again as the theme itself has no issues with the new WP 5.8.
If you still facing any issues please don’t hasitate to contact us via support form to check with you in action.
Site not open
Hi,
Thanks for the hint,
we are already working on it and will be working soon.
Thanks again mate!!
I have never gotten this theme to actually work-> display. This is crazy.
on firefox the version with full slider won’t load …. you have to logon to wp admin ..than it works….. on opera and internet explorer no problem only on firefox
Hi,
Thanks for getting back to us, we tested the theme in firefox and everything is working as it should be,
Can you please contact us via support form and provide a link to the issue to check this in action ?
Hi, after installing theme and plugins my website work super slow please HEELLLLPPPPPPPP!!!!!
Hi
Thanks for purchasing our theme
Please contact us via support from and provide your link and admin credentials to check this in action
Hello, i bought your theme (https://themeforest.net/item/superfine-multipurpose-wordpress-theme/14311741/support ) about last year for my website (https://r828consulting.com/) but it suddenly started displaying a blank page. I cannot edit with any editor, I just had to use an alternative theme that is not displaying perfectly. I already loosed the account which i used in buying the theme that is why am using this one.
PLEASE WHAT IS THE SOLUTION TO THIS?
It seems there are depreciated function s and co, PLEASE HELP ME
Hi,
Thanks for using our theme,
Email replied, please check.
demo is broken …. white page…..UPDATE EDIT ….. demo is working now
Hi,
Great that worked!
sometimes the site hangs and must be cache cleared and fix? testet on opera and mozilla… after cache clear it’s working fine
Hi again,
Do you mean our demo or your site ?
yes also
The demo pages are working very fine, we tested them and there is no problems with loading or caching.
Hi Please add “Credit Card” option to “Payment Method”. i don’t have Paypal or Skrill account.
Hi,
Thanks for interesting in our theme,
This is the market payment methods we can do nothing in this, but there is already a credit card option to purchase,
If you don’t find it or having issues with payment, you can contact Envato and they will advice..
Hi,
We have updated the theme on our website and now website is not showing correctly, can you please look into it and solve it? Its very urgent.
Thanks
Hi,
Thanks for purchasing our theme,
Please make sure you updated the Superfine Shortcodes plugin to the latest version.
Email replied please check..
Hi,
Thanks its working now.
Hi again mate,
Great that worked!
Hi, I have updated Superfine from 1.7.0 to 2.1.0 on two websites and get now big problems. One of the websites does not even work at all after the update. The other one has the layout broken. Do you have an idea about what is wrong? Thanks in advance for your help and best regards. Citronnelle_1
Hi,
Please contact us via support form to check with you,
The comments section is not our official way for support
I liked the theme so much and just bought. Unfortunately the “theme options” doesnt make any change in main page / header / top menu areas, which is very important on appeareance. There are something you can change in home page edit area, but im disappointed that i couldnt get enough help by emails..
Hi,
This was our vacation and once we return to office we replied your email please check.
Hello. I updated wordpress version to 5.5 version and the theme has problems now. When will the new update be ready?
Hi,
Thanks for purchasing our theme,
We have already submitted the theme update and it is now being reviewed by envato team and will be released very soon.
Hi, I have 2 website made with Superfine. Both of them have problems since I have made the update to Wordpress 5.5. Is Superfine compatible with Wordpress 5.5 ? Thanks for your answer and best regards.
Hi,
Thanks for getting back to us,
We are working on the theme update and will be released very soon.
Your patience is highly appreciated.
when you will update the theme?
The themeforest review is getting more worse and really disappointing and each time we submit the updates for review they reject for wierd reasons, this is what make it late but we’ll finish as soon as we can and release the updates soon