1086 comments found.
Pre-sale question, is it possible – in the same domain – to implement a different menu in some pages of the website?
Hello eva365,
Thank you for your interest in Essentials theme 
You can create a different header using the Header Builder that has a different menu and select to display it in specific pages.
Have a nice day.
Kind regards,
Love the theme and about to build another site and was wondering how to buy a 2nd license. Thanks.
Hello! The Figma files are included?
Hello aloysiochagas,
Thank you for your interest in Essentials
The Figma files are not included.
Have a nice day!
Kind regards,
Hello! I’m your new prospective customer :)) I have a few questions.
1. Is WP Bakery Page Builder completely free? Pro version? So do you have the opportunity to use all its features?
2. Are you really proficient in Mobile version/Responsive design?
3. If I am not satisfied, will I get a refund?
Hello cyberundefeated,
Thank you for your interest in Essentials theme
1) WPBakery page builder plugin is included with the theme, which offers the same core features in addition to our pixfort elements and templates library. However, since it’s a standalone 3d party plugin from CodeCanyon, its license doesn’t allow for theme developers to provide for users the access to their support, templates library and addons in the themes on themeforest.
2) We recommend you to check the live demo of the theme to see if it suits your needs.
3) It’s not possible to provide a refund after downloading the item.
Have a nice day!
Kind regards,
I just purchased the theme and during install it ask to activate the theme. I click the link and setup a new account and then it says it will send an email to verify my new account. Well the issue is I never got an email to verify.
Hello elevatemike,
Thank you for contacting us.
We activated your account and you should be able to login now.
If you’re still facing an issue you can contact our support via the chat tool on our support platform:
https://hub.pixfort.com/login
Have a nice day!
Kind regards,
Thank you! I got it activated. Thank you for the fast reply as well.
You’re welcome
I would like to acquire one more license. Since my support has expired I would like to know whether I can create webpage in Arabic using WPML plugins. Because this theme does not support RTL. Provide a clear answer.
Hello vibinrgb,
At the moment RTL layout (for example Arabic language) is not available in the theme.
Have a nice day.
Kind regards,
Thank you for the theme , Is there a way to open the megamenu on-click instead of hover ? Thank you again
Hello seeklient,
Thank you very much for your feedback
Currently the option to open megamenu on-click instead of hover is not available in the theme.
Have a nice day!
Kind regards,
Hello and thanks for your time
I have 2 licenses and need to manage them, we do not have record of what sites/domains they are used on. Is there an area to manage my licenses, or can i send the licenses to you for domain confirmation please?
Hello whisper,
You can check your licenses and on which domains they were used from your account on our support platform pixfort hub.
Have a nice weekend!
Kind regards,
Awesome thanks I will go there now.
Having issues resetting password, nothing happens when I hit the reset button, tried several browsers. Sent you a message from your site also I can’t see an area I can log in with Envato either – I have no option but to await your solution – thank you in advance
Hello whisper,
We replied to your message our support platform.
Have a nice weekend.
Kind regards,
Awesome, thanks for the fast reply
Am I mistaken or there is no Login option for the website? in the Header? Just normal login, with Login/Logout/My account pages? How can anyone login from the header? without going on a separate page? and remain logged in to make purchase for the items?
Hello paitchadze,
For support, you can send your questions via the chat tool in your pixfort hub account (since the comments section is only dedicated for pre-sale questions).
Have a nice weekend.
Kind regards,
Hello, I have a problem with my inability to link more than one store, as I purchased a license 3 times and I want to link 3 of my stores and I do not know how to solve the problem.
Hello General_,
We replied to your support message on our support platform
Have a nice day!
Kind regards,
Hello,i have a presale question. is it possible to make the team member picture link to a pop-up that shows the team member profile?
Also can i add a custom icon to a tab?
Hello deanozone,
Currently adding a link to the team member image is not available. However, it’s possible to add an icon with a link in the team member element.
Regarding the Tabs, at the moment the option to add a custom icon is not available.
Have a nice day.
Kind regards,
i dont understand why my header menu is not showing?... it shows for only one page, and i put the same page settings on the new page and the header just doesnt show. is there a reason why?
Hello lacostechristofer,
For support, could you please contact us with more details about the issue via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Have a nice day!
Kind regards,
The theme support Adsense ads ??
Hello nailliorg,
Thank you for your interest in Essentials theme
Essentials theme doesn’t have ads placement functionality, however, you can insert your ads code/script directly in the different parts of the theme (for example widgets, pages, etc..), or you can use an external plugin depending on your needs.
Have a nice day!
Kind regards,
WPBakery needs an update. Its not updated in the theme.
Hello jasii2bombiie,
For support, you can send your questions via the chat tool in your pixfort hub account (since the comments section is only dedicated for pre-sale questions).
Have a nice weekend!
Kind regards,
Hello,
Is there a feature to add a sticky scroll button in the theme?
Hello erdalkeles,
Thank you for your interest in Essentials theme
A possible option is to add a button inside a popup (which will be sticky when scrolling), you can check the preview page of our Popup Builder to explore the available examples and options to see if they suit your needs:
https://core.pixfort.com/popup-builder
Otherwise, if you’re referring to making content sticky in a section, you can check this example from our knowledge base:
https://essentials.pixfort.com/knowledge-base/make-content-sticky
Have a nice weekend!
Kind regards,
Hello,
Is there an area in the theme where we can show the information of the Doctors and make searches with the necessary filtering?
Hello erdalkeles,
The theme doesn’t have a similar custom option, you can check the available pages in the live demo of the theme to take a look at the available layouts and options to see if they suit your needs.
Have a nice day.
Kind regards,
Hi The header builder included with the Theme, does it work for Elementor or not?
Hello xcv1001,
The theme comes with our own pixfort header builder (editing the header with Elementor is not possible).
Kind regards,
Hello,
Is there an area where we can show users’ information? An area like showing cv
Hello onedosehetalth,
For support, you can send your questions via the chat tool in your pixfort hub account (since the comments section is only dedicated for pre-sale questions). Also please make sure to renew your support period as it seems to be expired on 15/08/2023.
Have a nice weekend!
Kind regards,
If there is such a page, I will make a purchase again for a new website. Is there an area where we can show users’ information? An area like showing cv
Hello onedosehetalth,
The theme doesn’t have a similar custom option, you can check the available pages in the live demo of the theme to take a look at the available layouts and options to see if they suit your needs.
Have a nice day.
Kind regards,
have white label?
Hello esaonda,
Currently we don’t provide a White Label version of the theme.
Have a nice day!
Kind regards,
Guys, we need a loyalty rewards system lol for your clients. I need 3 more licenses.
Hello brandguru,
Thank you for your comment.
Regarding bulk discounts, the Envato marketplace platform does not grant the authors the capability to provide discounts on bulk license purchases or distribute coupons, we hope that they add more options to their platform in the future.
Have a nice day!
Kind regards,
