5446 comments found.
Dear sirs, searching for a solution to edit the page title block (modify the page title image). Best regards, Oliver
found at Design\Customizer\Styling\Page Titlebar
Hi Go to Customizer\Styling\Page Titlebar to edit the Titlebar for the entire website. And there are some pages that are using Elementor to build this section, please edit those pages and Edit the Titlebar section for those pages. If the problem is not resolved then Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thank you!
Hello. Is your theme compatible with WordPress 6.4? Where can I see what changes to the theme versions?
Hi, With the new version of Theme update, Theme is compatible with the new version of WordPress and accompanying plugins. Thanks.
Please refund. I Have already asked once.
Hi, could you please open a request here https://themeforest.net/refund_requests/new so we can refund for you!
Hi Team,
We developed a website for our client on test.webde.co and the website is now live of https://cilldaralegaeilge.ie/ Could you please deactivate our license on test.webde.co so we can active it for our client?
Thank you!
Hi, We discussed with you in the ticket. Please check tickets Thanks.
Hi , I am thinking of buying this theme as it seems ideal. However on the Andrus template all the pages in the menu links and links on the page down in the content seems to end at Pumori. Will this happen in the purchased theme or is the demo setup correctly? I really dont want to have to build the pages myself so it in the same tempate as Andrus. Thanks
Hi,
When you import the demo you will get all the home page of the demo packages. If you look at the page, you will see. Please see: https://prnt.sc/1jfongg
And if you want to use the home page as the main home page for your website, you can set it up here. Please see:
- https://prnt.sc/1jfoxa8With the latest version of Theme, Theme uses Elementor’s Theme-builder to build layouts for header, footer and page. Please edit the header and footer here.
- https://prnt.sc/1iwgru4And here is the online documentation of the Theme, please refer:
- http://docs.beplusthemes.com/Alone7/Please set the header and footer for the entire website here. Similar footer settings If the problem is not resolved then Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thank you!
- https://prnt.sc/1qxc993- https://prnt.sc/1qxcb93Hi, thanks for your reply but this doesn’t answer my question.
I will explain again.
On this theme https://alonethemes.com/home-batura/
If you hover over PAGES in the menu and select About Us.
This doesnt have its own page and shows the Pumori Demo About Us page.
In fact all links that are in Batura demo end at the Pumori demo.
Will the real demo of Batura have all the correct pages linked?
Thanks
Hi, We explain to you as follows. When importing demo, you will receive all demo home pages and attached child pages. And those child pages will receive the Pumori home header and footer as the header and footer for the entire website. When you want to use another home demo as the home page for your website, you just need to set the header and footer of that home demo for your entire website and edit the font, color… that you want for your website. Thanks.
Hi, WordPress did import all the demo content but the home page is only showing the donation post jengafrica.org
How do I publish the homepage demo?
I tried to customize it but it still did not yield results.
Hi,
When you import the demo you will get all the home page of the demo packages. If you look at the page, you will see. Please see: https://prnt.sc/1jfongg
And if you want to use the home page as the main home page for your website, you can set it up here. Please see:
- https://prnt.sc/1jfoxa8With the latest version of Theme, Theme uses Elementor’s Theme-builder to build layouts for header, footer and page. Please edit the header and footer here.
- https://prnt.sc/1iwgru4And here is the online documentation of the Theme, please refer:
- http://docs.beplusthemes.com/Alone7/Please set the header and footer for the entire website here. Similar footer settings If the problem is not resolved then Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thank you!
- https://prnt.sc/1qxc993- https://prnt.sc/1qxcb93Hi, on the mobile ad there is a donation button on the bottom with a love heart icon. How can I change this to a text or a different icon? www.infaq.org.au
Hi, Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thank you!
Hello. Where can I see what changes have been made to the theme versions?
Hi Support,
I need Elementor Pro latest version, My site is giving error due to not updated version and elementor is not loading properly, please provide with latest pro version.
Thankyou,
I can’t edit some of my pages with elementor, when I click on edit it doesn’t display the edit panel. What do I do Please?
Hi, We see that your website is having problems with memory_limit. Please update this parameter to 512M If the problem is not resolved then Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thank you!
I would like a refund the theme doesn’t work like I expected or look like the examples
Hi, We are always here to help you solve the problem. Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thank you!
We moved our website from a temporary beta domain to the legacy URL. Now, I’m receiving a message indicating that another website is using the same URL. How can I deregister the temporary URL and register with the final URL?
I’m trying to open a ticket, but it is saying that I have to pay or buy another one to get the support. Paying for support that is only necessary due to a limitation on your side doesn’t seem fair to me. You should offer an option to deregister the paid theme and register it again in another domain.
Thank you in advance.
Hi Please cancel the license registration on your dev site. Then register a license for your main domain. If the problem is not resolved, please contact us via email: sp.beplus@gmail.com Thanks.
After some quick emails, you guys helped me with the registration. I really appreciate your support. Not the first, and definitely not the last time I purchased your themes.
Plugins licenses how to
How i can update plugins licenses like elementor and others ? They ask me purchase code.
Or… how can update alone to 7.6 ? Simply overwriting theme folder and every plugin folder ?
Thank You
- If the problem is not resolved then Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thank you!
Hi! We purchased this theme. please help us to install this theme. Thank you
Our Email: jimbonindia@gmail.comHi, Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thanks.
Dear sirs, just bought the Alone-theme, but the purchase code doesn’t get accepted (“Invalid purchase code”), the help (“Please insert your Envato purchase code – More Info”) leads to a 404.
The following plugins didn’t install - Advanced Custom Fields PRO - Bearsthemes Addons - InstallBearsthemes - Sermon’e – Sermons Management - Elementor Pro - UberMenu 3 – The Ultimate WordPress Mega Menu
Your help is appreciated, Oliver
Hi, We think you may have installed the wrong Theme folder, causing this problem. Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thanks.
I bought this theme, but there is a problem with it, it aggressively advertises Elementor Pro ($ 59) on all pages : Setting, Posts, Pages, Plugins, etc., whatever page you try to use you will see this big ad and even if you turn it off it will keep showing up again and again. It is almost impossible to work on the website. To the developer: man, whatever commission you get from Elementor, it is not worth it. Is there a way to disable it?
Hi, This is just a plugin notification that does not affect the Theme’s working process. and we discussed with you in the ticket Thanks
Hi Team
I purchased the Alone theme and installed it on one of my server. That server not working properly so I moved my project from there to a new server. When I tried to register the Alone theme on the new server, I received this message: This product is in use on another domain: How can I Deactivate the license on the old server?
Thanks
Hi, Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thanks.
I have a problem with elementor which come with this theme,for now I can’t edit with elementor please help
Hi, Please open your ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to resolve the issue. Thanks.
i am using the Header and Footer, Yumatra for my homepage. i would like to use this header and footer across every page. is that possible to do? if so how do i change it
Hi, Please set the header and footer for the entire website here. – https://prnt.sc/TPyMXFI1wMbE – https://prnt.sc/8CBmCjHsq6yL – https://prnt.sc/IBF9fR-njsw1 Similar footer settings.
- here is the online documentation of the Theme, please refer: Thanks.
Please upload the update of Elementor Pro in the folder: https://drive.google.com/drive/u/0/folders/1YzqsvD0snN32q96xlgsIyDNriaEachcF
Hi We have updated the new version. Please go and download it.
