224 comments found.
Please, can you provide de last update for WPBakery ?
Thanks in advance.
Hi,
We will update the package please wait for the update.
Thanks
Hi. Having trouble uploading theme to wordpress. I go to apperance > Themes > add new > upload and then I put the zip file in it but it comes back saying the theme is missing style sheet and cant upload
Hi ,
Please follow the documentation and install the theme https://themepanthers.com/documentation/lawnella/#section_two_2You are installing wrong file.
Thanks
Hello. Before I buy the theme I would like to know if the Elementor version needs on Elementor Pro or if it works on the free version of Elementor?
Hi ,
We built all our theme with elementor free version and also our theme supports elementor pro.
Thanks
Okay, that sounds good. I don’t want to be forced to use Elementor Pro so its often better to just use the free version. Thanks!
Your Lawnella documentation https://themepanthers.com/documentation/lawnella/ refers to uploading a file called healthcoach.zip. It looks like that is an error. Which .zip file is the correct one to install the theme?
Hi ,
Now i renamed the healthcoach to lawnella you can check now.
After purchase we will help you if you have any issues.
Thanks
Hey, I have a question concerning the Text of the Services and the Text of the Testimonials. Where can I change them? I’ve been serching them everywhere but could not find the place to change it.
Best regards Joel
Hi ,
Please submit ticket here – https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap.
Thanks
How do I change the logo. Seems like some stuff is locked to where I can’t customize or edit or change logo spot. What am I missing on this? I am new to wordpress type pages. I usually would just do websites with html or such instead.
Hi ,
https://themepanthers.com/documentation/lawnella/#section_three_1 Please follow the docuementation and change the logo. We are here you to help you so please follow your ticket. Our support team will help you asap.Thanks
Hi,
Can you provide the latest update for WPBakery + Slide Revolution, please?
Thanks in advence. Maria
Hi ,
We will update the package by next week or you can contact via mail – steelthemeshelp@gmail.com
Thanks
Hello, I also have an important problem, I made the website, it is completely ready. But I am facing a big problem. More precisely on mobile devices, at the menu function (those 3 superimposed lines), when I open everything normally. But after clicking on a sub-menu, the whole main menu shrinks. And each page, which has other subpages, each has an arrow to the right. I would like the action in which all other pages appear to be performed only by pressing that arrow, not the page (page name). The website is bioleven.com (https://bioleven.com/). Please contact me if you have a quick solution.
From what I noticed, even on the demo of the theme, when I click on the main page, it does not access the page, but only opens the menu. I want the menu to be opened only from that arrow.
Hi ,
Please submit ticket here – https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap.
Thanks
Could you please guide me on how to disable the autoplay for the Service Carousel Style One in Elementor? Your assistance in this matter would be greatly appreciated.
I understand that your team might be busy, so I’m reaching out here to see if you can provide some quick guidance on where I can find the settings to stop the autoplay or if there’s a custom CSS solution. 
Hi ,
Sure our support team will help you asap. Please submit the ticket her -> https://steelthemes.ticksy.com/home/100019994/
Thanks
Hi, could you provide the update for WPBakery, please ?
Thanks in advance. Maria
I cant get Slider Revolution to load – tried to re-install plug in – manual upload of included sliders – cleared cache… any thoughts?
Hi ,
Please submit ticket here – https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap.
Thanks
Hi, could you provide the update for WPBakery, please ?
Thanks in advance. Maria
Hi ,
Please submit ticket here – https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap.
Thanks
130fb519-29ad-467d-8db2-38c3e86fac99 – 16 Sep 2023 I tried to download the slider.zip but it says it contains illegal files
Hi ,
Can you please explain clearly through ticket
https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap.Thanks
Compré el theme para www.pontenaturale.com, pero puedo trabajar la web en localhost o un dominio de trabajo?
Hi ,
We are here to help you. Can you Please explain clearly through ticket.
Please submit ticket here – https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap.
Thanks
This is the error code I am getting The package could not be installed. The theme is missing the style.css stylesheet. Please advise. I have already paid for the theme and would like to get this fixed as soon as possible. Thank you.
Hi ,
We are here to help you. Can you Please explain clearly through ticket.
Please submit ticket here – https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap.
Thanks
Hello, are the stock images included with the theme for usage on our site, with license?
Hi,
Stock images are not included with license. You can download it from https://www.freepik.com/
Thanks
Hello I have disabled the sticky header on my website, yet I have noticed when I scroll on the desktop, it seems to still do something with the header and adds the class ‘sticked in’.
Hi ,
Clear the bowser caches or check with guest tab.
Any other issues submit the ticket.
Thanks
i CANNOT GET THIS TO WORK!! i HAVE TRIED EVERYTHING AND WANT MY MONEY BACK!!!
Hi ,
We are here to help you. Can you Please explain clearly through ticket.
Please submit ticket here – https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap.
Thanks
I am having an issue installing Lawnella theme using word press. When searching for the live demo content plugin, there are only three options from gthe auther and the one I am supposed to install is not there to install.
Hi ,
Can you please explain clearly through ticket.
Please submit ticket here – https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap.
Thanks
Hello When using the Lawnella before and after widget, there are before and after buttons/text. Can these default to the lightbox much like when you click on either arrow? It is frustrating because if you click on the text, you are just taken back to the top of the page.
Hi ,
Please submit ticket here – https://steelthemes.ticksy.com/home/100019994/ Our team will help you asap.
Thanks
Dear Author’s,
I am writing to you today to request your assistance with regards to two essential plugins on my website: WPBakery and Slider Revolution. Currently, the versions of these plugins included in the theme are outdated, and I kindly request you to update them at the earliest convenience, so that I may benefit from the latest features and security fixes.
As you are well aware, regular updates of these plugins are crucial to ensuring the security and performance of our website. Therefore, I urge you to make these updates available for your theme LAWNELLA as soon as possible.
Additionally, I am also curious about the process of updating the plugins once our support period has expired. It is of utmost importance for the security of our site that we can access updates without having to specifically request them. Could you provide us with information on how you handle plugin updates after the support period has ended? This will help us plan for the ongoing maintenance of our site more effectively.
I sincerely thank you for your attention to this request and your commitment to keeping your theme up-to-date. I truly value your work and support and look forward to your response.
Best regards, Maria Marques
Hi , Already we mention you to submit the ticket and we will update the package one by one please wait for the update.
Note : Please submit the ticket.
Thanks
thank you for your answer. Can you give me the link to sumit the ticket, please ?
it’s ok for the link. thank you