4393 comments found.
If I want to add new fields to the registration page, can I do this?
Hi yelkady215
Please submit a ticket at https://help.designinvento.net/support/ and our technical team will certainly help you out.
Kind Regards Team Designinvento
I’m really tired. After a month, what was the answer? In this one month, you didn’t log in to my twilio account even once. If I made the account 2 factor, you couldn’t log in.
I lost my time to return the product, I’m really sad
Buying the theme and spending an extra 6 months on it turned out to be a very bad decision. If you can, find another theme! I would like to ask for my money back, but as far as I can see, themeforest is not very helpful in this either. In many cases, the documentation is inadequate. In particular, the biggest suck was with the map settings. Documentation had nothing to do with how to install it. Customer service can answer simple questions. In problematic situations, they talk nonsense and sometimes it seems to me that they look stupid. In some cases, wordpress access and cpanel access are requested for “Detailed review.” And I could actually go on and on, but that would just waste my time, just like buying the theme. Money can be replaced, but wasted time cannot! Just look carefully at the comment section, not the stars!
Hi Zoltan Apologies for inconvenience
Can you please send us ticket url or number in which you face such issues however as per our tickets records our technical team has already offered to help you out with select checkbox issue and still waiting for your site credentials.
Classiads dedicated technical team is always available for your help!
Best Regards Team Designinvento
I have already granted admin access to the site. The problem is irrelevant. I already bought another one and am working with it. There are two customer service representatives. Sam and Vicky. Vicky has 5 star customer service. It is likely that he has a much better understanding of the theme than Sam. If I were the company, I would fire Sam. It’s not a very winning customer service strategy, if I’m logged in and I answer right away, I have to wait another 24 hours for another answer.
After that, I would be very curious about one thing, which of the more than 8,000 customers actually runs a website with this theme.
Please reply to this ticket #24799
Hi Saeid Thanks for your patience
Our technical team will certainly respond today as per your que.
Best Regards Team Designinvento
This ticket was created 21 days ago, and you gave the exact same answer 6 days ago, which will be processed today, but nothing happened.
I have not received an answer yet
Hi there, Your issue would be resolved tonight, there was some api issue as per support team’s feedback
The problem still persists/Please reply to this ticket #24799
Hello team! I bought this theme from a third party and they didn’t provide me any validation key.
Hi Alif Thanks for taking interest in our theme
We are specifically selling our theme on themeforest only.
Best Regards Team Designinvento
Please reply to this ticket #24799
I still didn’t get the right answer and it’s really disappointing
Hi there, Just mentioned to support team they will address your quries today.
Please reply to this ticket #24799
Hi . I’d like to emphasize a pressing matter. Several of my tickets are critical, rendering the platform almost ineffective for their resolution. I kindly request that these tickets be addressed as a priority and that I receive a timely response.
Hi saeid Many thanks for your patience
Your tickets are escalated and our technical team will respond soon.
Best Regards Team Designinvento
Hi I have a few questions before purchasing the theme. 1. I want to provide 5 ads free every month for all registered users that is, when the free package expires, it will be activated again. Does your theme have this option? 2. Will extensions need to be purchased separately after purchasing the theme?
Hi Ali Thanks for taking interest in our theme
Yes we do have a package feature in which user can have 5 ads every month and on expiry, user just have to select that plan again while submit listings for another month.
Best Regards Team Designinvento
Hi, I still do not see 4 new demos.
Hi there, I think you are looking in to an old changelog, recent update do es not include any new demo.
What does the recent update include? I do not see the updated changelog on the item details page.
Hi, I have some important questions that I have not yet received an answer to, I hope you will answer them as soon as possible
anaistgpro : I have a ticket that I have been waiting for a month
Hi there, Don’t worry support team will address your queries as soon as possible.
Good morning, I left a message with support 10 days ago already, but I still have no answers to my problem concerning woocommerce which does not display the price following possibly a translation change. My license was renewed for 6 months though. Thank you for your quick response. Kind regards
Hi there, They will address your issue today, as for as their feedback, it seems like provided api is not authorised to use geocoding api, although you have enabled mentioned services but it might be not for correct api key, support team will check your api configuration from your google console.
Ok thanks a lot for your job
Hi, I don’t have any news. Can you see with your teams please. Thanks
Hi there, Support team will be back today after weekend as our support is available Monday to Friday.
Ok thank you, because 4 days ago, you told me that your teams were going to work on my problem. I’m hoping this can be fixed this week, as I’m launching my site at the end of November and I’m hoping to get the payment section up and running.
Hi, I’m sorry for insisting on this ticket#27445, but it will soon be a month since I have heard from you even though you are supposed to respond within 5 days.
Thank you for trying to resolve my problem.
If I uninstall woocommerce and reinstall it, will that fix the problem? I haven’t done a lot of configuration so it doesn’t matter if we try. Thank you for your prompt response
Kind regards
Hi there, Let me check with support team, they will address your ticket today.
Hi there, They are checking in to your tickets.
Ok I hope so.
Unfortunately the theme is not able to sort results directly by date (most recent listings first) when an user enter a city. Support has not been replying on the topic for 3 months now. Disappointing for users that see old listings first.
Hi there, Sorry for the inconvenience, can you please provide ticket id?
Hi, 25755 and 23165
Ok, i have esclated this to support team, they will address the issue on priority basis.
Thank you, if you can please follow the topic as you gave me the same reply a month ago and nothing moved on. Thanks
Don’t you worry, they will review and address soon.
Hi, a month later still no debug either reply on this topic.
Hi I like to buy another license i have some question
dose this theme support customer can buy property online via online payment ( for sample customer select property then go to check out then payment process customer can pay 20% payment online balance 80% details invoice send to customer and admin via mail its possible ??
Well, you can offer multivendor marketplace functionality with wcm plugin + directorypress wcfm addon, not sure if woocomerce offer partial payments though.
thei all option available your theme ??
Please elaborate when you say all options available in the theme.
I would like to use the map service with Google Maps. But this service of theirs is currently not working properly and the customer service cannot give proper advice. Help videos made 3 years ago are sent. Information that does not match the theme’s settings. Plus, they responded that they didn’t even look at the screen shots, all the settings were on them. They haven’t been able to help on the subject for seven days. Apart from my Google Maps problem, I can only recommend the theme at the moment!
Hi There, sorry for the inconvenience, don’t worry they’ll address your issue as soon as possible.
I have been waiting for the problem to be solved since 16 October.
If anyone reads this comment and uses the theme with Google Maps, please contact me if you have time: info@zonegroup.ie Appreciate.
Hi ZoneGroup
Thanks for your patience
Your ticket https://help.designinvento.net/support/ticket/27487 has been under review from our technical team and they will respond soon.
Best Regards Team Designinvento
The customer service is helpful, but there is one topic in which they are completely incompetent. But if I’m wrong, I’ll apologize here in another comment!
Hi, I read in the changelog that there are 4 new demos. Where are they?
Hi Anton
Thanks for your patience
Please check following link to review all of our demos:
https://demo.designinvento.net/classiads/Best Regards Team Designinvento
I don’t see four new demos as per the update from the other day.
Hi,
Can I show listings for a specific location for their category, like: www.abc.com/category/location/
AND
Listing dedicated page like: www.abc.com/category/location/Listing-Title
Is it possible ?
no this permalink structure is not available.
i dont understand why there is no option for user membership, because property owners, get a lot of spam, if all people can write them directly! So you can add a vip plan for users, so only vip users can write the property owners, i think thats a good solution, for users and owners of properties.
Hi Havor2
We already have a feature in which user must login first to send a messge.
Best Regards Team Designinvento
What do you think will it cost to add that, and how long do you need
