Hi,

Hope you are doing great

Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos

Also could you please connect live support at skype , our skype id : eyecix

or

Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,

Best Regards,

Also i want to charge some additional fees from the candidate towards portal charges

Hi,

Hope you are doing great.

Based on the screenshot at https://prnt.sc/qhpkIIRR3QeB it seems that your support has expired. To continue receiving assistance, kindly extend your support. You can access the renewal ticket support services at the following URL: https://themeforest.net/checkout/from_item/21137053?license=regular&size=source&support=renew_6month

Important Note: We have introduced video tutorials for step-by-step help in setting up our theme and plugins at https://www.youtube.com/c/eyecix/videos.

Also, could you please connect with our live support on Skype? Our Skype ID is ‘eyecix’. Please note, we accept direct calls only on Skype at https://web.skype.com. Thank you.

Alternatively, you can use our ticket system by creating a ticket at https://support.eyecix.com/open.php. If you have an existing ticket, check its status at https://support.eyecix.com/view.php. Our support ticket system allows only one ticket per purchase code, so you can ask unlimited questions in the old ticket you have created. Just keep the old ticket ID number to contact us in the future.

Thank you.

Best Regards,

Hi,

Hope you are doing great

Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos

Also could you please connect live support at skype , our skype id : eyecix

or

Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,

Best Regards,

Thanks. But then how can I integrate those fields to the profile form and the profile details page???

Ok. Eventually I found out I needed to update the theme. Now I have another question. Can those ACF custom fields be included in the filters (from Elementor)? I see absolutely no changes reguarding the Elementor Job Listing Widget. The only custom fields are the native ones, not the ACF Fields.

Hi,

Hope you are doing great

Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos

Also could you please connect live support at skype , our skype id : eyecix

or

Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,

Best Regards,

it is working fine now please we are working on some updates

Some of the demo links are not working still

yes we are on it will be fine soon thanks, for the update ,,

Hello,

I hope you’re well. Our support team is available Monday to Friday, from 11:00 AM to 7:00 PM GMT+5. If you’ve submitted a ticket, kindly await our response through the ticket system. If you haven’t created a ticket yet, you can do so using the information below.

Important Note: We’ve introduced step-by-step video tutorials to assist you in setting up our theme and plugins. You can find them https://www.youtube.com/c/eyecix/videos .

Additionally, for live support, please connect with us on Skype using the ID: eyecix. Note that we only accept direct calls on Skype. You can use https;//web.skype.com for this purpose.

For our ticket system, please create a ticket at https://support.eyecix.com/open.php. If you’ve already created a ticket, you can check its status at https://support.eyecix.com/view.php. Our support ticket system allows unlimited questions within a single ticket for a purchase code, so feel free to ask any questions in the existing ticket. Just remember to keep the old ticket ID number for future reference.

Best Regards,

4 days have passed and i still didn’t got the proper response. neither on skype nor on support. there is a lot of mess i need support about like

“Fatal error: Uncaught Error: Call to a member function get_error_message() on array in /home/u166834040/domains/gulfnukri.com/public_html/wp-content/plugins/careerfy-framework/admin/ReduxFramework/redux-core/inc/classes/class-redux-helpers.php:1125 Stack trace: #0 /home/u166834040/domains/gulfnukri.com/public_html/wp-content/plugins/careerfy-framework/admin/ReduxFramework/redux-core/inc/welcome/views/health-report.php(34): Redux_Helpers::compile_system_status() #1 /home/u166834040/domains/gulfnukri.com/public_html/wp-content/plugins/careerfy-framework/admin/ReduxFramework/redux-core/inc/welcome/class-redux-welcome.php(245): require_once(’/home/u16683404…’) #2 /home/u166834040/domains/gulfnukri.com/public_html/wp-includes/class-wp-hook.php(324): Redux_Welcome->heath_check() #3 /home/u166834040/domains/gulfnukri.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #4 /home/u166834040/domains/gulfnukri.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #5 /home/u166834040/domains/gulfnukri.com/public_html/wp-admin/admin.php(259): do_action() #6 /home/u166834040/domains/gulfnukri.com/public_html/wp-admin/tools.php(40): require_once(’/home/u16683404…’) #7 {main} thrown in /home/u166834040/domains/gulfnukri.com/public_html/wp-content/plugins/careerfy-framework/admin/ReduxFramework/redux-core/inc/classes/class-redux-helpers.php on line 1125 There has been a critical error on this website. Please check your site admin email inbox for instructions.”

such errors in core plugin… and no response in support etc

skype team is try to calling you please check so we can check into that as we don’t have such kind issue .

Hi – Package assign in WP-admin works fine, but after submitting a new job from post job page, it does not show options to “Select Already Purchased Package” Please refer Ticket # 297286 as well as the skype communication

Also another bug found newly : though not expired, all imported jobs show “Application Deadline Closed”. Look at the expiry date at Wp-admin -> Jobs -> open a job and see. And see the same job in Jobiere.com -> Jobs, you will see Application Deadline Closed !!

We do understand that you can not support the user faster as they create tickets. But if the basic bugs would be fixed in your system, the # of tickets would be reduced.

It is certainly good application made, but these bugs are show stopping !

Please refer ticket # 297286, provided all details and credentials.

Hi there,

I hope everything’s going well for you!

An important update: we’ve introduced step-by-step video tutorials to help you set up our theme and plugins. You can find these tutorials here: EyeCix Video Tutorials.

Also, please connect with our live support via Skype. Our Skype ID is “eyecix.” Do note that direct calls are available only on Skype. You can connect here: Skype Live Support.

As for our ticket system, if you haven’t done so already, kindly create a ticket at EyeCix Support. If you’ve previously created a ticket, you can check its status here: Ticket Status Check. Please note, our support ticket system only permits one ticket per purchase code. However, within the existing ticket, you’re welcome to ask unlimited questions. Just retain the old ticket ID number for future contact.

Regarding recent inquiries: When importing jobs, setting the Application Deadline Closed Date needs to be manually done. This isn’t a bug but a feature of the system. The issue with packages arose due to a lack of Sync Order Details setup in WooCommerce. There seems to be a misunderstanding about the setup instructions, as the system does not contain the bugs that have been publicly advertised. Our standard reply time for support queries is within 2 business days.

If you have any concerns or find using our JobBoard system challenging, I’d suggest spending some time with our support team. They can help you understand how the system works and clarify any misconceptions about perceived bugs.

Best Regards,

No we have our own system which is better than that .

We currrently run a website with WP Job Manager. Can we convert WP Job Manager jobs to your system?

Yes you can migrate all date to out system regarding wpjobmanager to our system

I also created a support ticket.

ok support team will update you on it.

Hello, could you please review this video? It provides instructions on setting up email templates and an SMTP plugin to address the following issue: When candidates or employers register, they do not receive an activation code at their email addresses. You can find the video at this link: https://www.youtube.com/watch?v=ZOupiZzt2T4. This YouTube video can assist you in resolving the problem.

Dear FilTwardy,

Our team has already responded to your ticket. We kindly request you to check the ticket status at https://support.eyecix.com/view.php. Please note that our support ticket system does not allow for more than one ticket per purchase code. Therefore, you can ask unlimited questions by replying to your existing ticket with ID Number 539607. Please keep this old ticket ID number for future reference and to contact us.

Best Regards,

To enable customized job details for different job types, there is a need to allow employers to define specific fields based on the nature of the job they are offering. For instance, when an employer wants to post a freelance job opportunity, they should have the flexibility to include different information fields than those required for a job offer intended for permanent positions. In case the platform does not currently support this feature, the only option would be to engage a developer to create a customized solution, such as a “Description Templates” feature. With this feature, you can offer pre-designed job description templates that employers can easily select and customize using an editor when creating new job listings.

yes you can do that ,

1. Can the search radius unit be switched from kilometers to miles?

Answer: Yes, it is possible to change the search radius unit from kilometers to miles. This feature is supported by both our theme, Careerfy, and the Jobsearch plugin. However, please note that using Google API and MapBox API is required to enable the Radius Search feature.

Explanation: You can change the unit for the search radius measurement from kilometers to miles by using the Careerfy theme and the Jobsearch plugin. To make this change, you need to have Google API and MapBox API integrated into your website since these services are essential for the Radius Search feature to function properly. 2. Are all cities included in the city dropdown menu, or are some cities missing? How can we manage missing cities?

Answer: The city dropdown menu’s city list can be customized to include or exclude cities as needed. You can manage the inclusion of cities through the WordPress admin panel. Navigate to Locations Manager > Locations Editor, where you have the flexibility to add any missing cities or remove cities you don’t wish to display.

Dear Client,

Your response is indeed appropriate, taking into consideration the constraints imposed by the theme’s regular license and its inherent capabilities. If the theme’s standard license is designed exclusively for a single domain and lacks the features required to synchronize data across multiple installations or subdomains, it is crucial to provide you with an honest and transparent assessment of this limitation.

In light of your specific query regarding user data synchronization across subdomains, it’s important to recognize that achieving such functionality would necessitate a bespoke development approach. This may involve the acquisition of additional licenses or the integration of third-party plugins or services specialized in user management across multiple installations. It’s important to note that such customization typically falls outside the purview of the theme’s standard support.

Clarity is of paramount importance in managing expectations. It is imperative to clearly communicate to you the capabilities and limitations of the theme and its associated license. Furthermore, we can offer guidance on potential solutions or alternative routes should you maintain an interest in pursuing this particular functionality. This could involve enlisting the services of a developer or exploring third-party tools specifically designed for user data synchronization.

In order to enhance your experience with our products, we’ve recently introduced a series of video tutorials available on our YouTube channel: http://www.youtube.com/c/eyecix/videos. These tutorials have been meticulously crafted to provide comprehensive, step-by-step guidance on setting up our themes and plugins, thus simplifying the process of exploring their capabilities.

For immediate, direct assistance, we invite you to connect with us via Skype. Our Skype ID is “eyecix.” We kindly request that you use Skype for direct calls.

Alternatively, we’ve established a ticket system to facilitate your queries and support needs. Should you require assistance or have questions, initiating a ticket is a straightforward process. Simply visit http://support.eyecix.com/open.php to create a new ticket. If you have an existing ticket, you can review its status by visiting http://support.eyecix.com/view.php. It is important to note that our ticket system accommodates unlimited questions within a single ticket for each purchase code. To ensure streamlined communication in the future, kindly retain the ticket ID number associated with your initial inquiry.

We value your understanding and eagerly anticipate the opportunity to assist you with your unique requirements.

Best Regards,

Thanks for your reply. If I chose the way to build a multisite I will purchase more licences.

you welcome

Hi,

Hope you are doing great

Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos

Also could you please connect live support at skype , our skype id : eyecix

or

Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,

Best Regards,

1. Careerfy is affirmative – it is indeed translation-ready.

2. we do not have a mobile app available at this time. You would need to engage a developer to create your own mobile app. Thank you.

Hello,

I’m sorry to hear that you’re encountering an error. It appears that you have already installed the “addon-jobsearch-scheduled-meetings” plugin. The issue here is that you cannot install the same plugin twice. To resolve this, we kindly request you to follow these steps:

1. Access your WordPress FTP.

2. Navigate to the “wp-content/plugins/” directory.

3. Delete any plugins with names containing “aaddon-jobsearch-scheduled-meetings” or “addon-jobsearch-scheduled-meetings.”

4. After deleting the duplicate plugin, you can reinstall the “addon-jobsearch-scheduled-meetings” plugin by following these steps:

a. Login to your WordPress Admin panel.
b. Go to "Appearance." 
c. Select "Installed Plugins." 
d. Click on the "JobSearch Meeting Plugin Install" option.

We hope that following these steps will resolve your issue. If you encounter any further problems, please don’t hesitate to reach out.

For additional assistance, we also offer video tutorials that provide step-by-step guidance on setting up our theme and plugins. You can find these tutorials on our YouTube channel at http://www.youtube.com/c/eyecix/videos.

Additionally, if you require live support, you can connect with us on Skype. Our Skype ID is “eyecix.” Please note that we only offer direct call support on Skype.

You can access Skype at http://web.skype.com.

If you prefer using our ticket system, you can create a ticket at http://support.eyecix.com/open.php. Please ensure that you use the same ticket for all your queries related to a single purchase code. If you’ve already created a ticket, you can check its status at http://support.eyecix.com/view.php.

We appreciate your understanding and are here to assist you with any further questions or concerns.

Best Regards,

Hi,

Hope you are doing great

Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos

Also could you please connect live support at skype , our skype id : eyecix

or

Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,

Best Regards,

Hello,

I’ve noticed that you’ve already created a ticket, and it’s important to know that our system supports only one ticket per user. This means you can ask unlimited questions within the same ticket. If you have more questions, feel free to reply to the existing ticket. Here’s a screenshot of your old ticket that we found in our system: https://prnt.sc/lS0p3Zj_KMLf.

For checking the status of your existing ticket, visit https://support.eyecix.com/view.php. Please keep the old ticket ID number for future reference.

We’re here to assist you, and you’re welcome to ask any further questions within your existing ticket.

Best Regards,

where is my ticket number ? and issue still not solve. sorry services is so bad

Ticket #246515: Your ticket number is available at this URL: https://prnt.sc/ac1TC8K2WHMp This link provides all the information pertaining to the unresolved issue. We are diligently responding to your inquiries. Please refer to the support instructions, and rest assured, we are here to assist you. Don’t hesitate to reach out if you have any questions.

In your WordPress admin, navigate to the “Package” section and click “Add New Package.” Choose the package type as “Candidate PDF Resume” and select each desired template. For instance, if you want to display all templates, you must create 20 packages, whether they are free or paid.