Discussion on Shock - Multi-purpose Elementor WordPress Theme

Discussion on Shock - Multi-purpose Elementor WordPress Theme

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230 comments found.

NVM i find the answer

Hi,

Did you contact us via email at adm.codings@gmail.com? We did not find any requests from you.

The only message you sent us here at ThemeForest was responded to promptly.

Comment link: https://themeforest.net/item/shock-creative-multipurpose-wordpress-theme/43125233/comments#comment_30132357

Please re-ask your question again ;)

Thanks.

Good afternoon,

In demo 6, where can I modify the magnifying glass button on the landing page? From the header I don’t see the option for that menu Thank you

Hi,

To change texts, go to Theme Settings > Customize > Text Changes. Example: https://i.imgur.com/utA2qHk.png

You can also use a translation plugin for this. Example: https://wordpress.org/plugins/loco-translate/

I hope this helps.

Muchas gracias, ya lo hemos podido realizar, gracias ;)

Glad this worked! If you have questions let us know.

Hello , can u help me with the last problem , i didnt recive any answer

Hi,

Did you contact us via email at adm.codings@gmail.com? We did not find any requests from you.

The only message you sent us here at ThemeForest was responded to promptly.

Comment link: https://themeforest.net/item/shock-creative-multipurpose-wordpress-theme/43125233/comments#comment_30132357

Please re-ask your question again ;)

Thanks.

Hello, i have a problem. How i can reactive my theme on my website? my customer buy your theme and we reinstall at the same address, but is not working the active.

https://prnt.sc/b7hhvlR1H3OK

Hi,

1) Go to Appearance > Menu and remove the “has-megamenu” class from your items that don’t need the dropdown icon, for example: https://i.imgur.com/QHOIueC.png

2) This will resolve the alignment of desktop items:

.shock-header .navbar.has-top-bar .navbar-top .navbar-nav .nav-link {
    display: flex;
    align-items: center;
}

For this to work on mobile, we must adjust the Navbar widget and provide an update to the Shock Core plugin. It may take a few days, but it’s something we can do quickly.

Could you please send us an email requesting the customization of creating the bottom bar for the Navbar?

Our team will take this as a task and notify you when it is available.

Thanks.

Yes, i will send you a email about that. Your code work too!!!!

Hi,

We have received your email, we will soon respond to you about updating the theme with the new feature.

Thanks.

Hello, I reinstalled the theme on another domain, because I finished editing it. The initial domain was just a test domain, it was not the default one, but later I stopped paying for the hosting and lost the database. And now I tried to reinstall it on another domain, and the following message appears “Purchase code is already in use. Make sure you have not activated on another website.” What can I do in this regard, it does not make sense to buy the theme again.

Hi,

I already reset your license :)

Before deleting a site, or migrating to another WordPress installation, go to the Shock Dashboard and deactivate the license, so that your purchase code will be available to activate it on another site.

Learn more: https://snipboard.io/w9FSo5.jpg

You can contact our support team whenever you need.

Hi,

It seems that built in lightbox of Shock Theme and lightbox for Elementor Pro have issues.

I am not able to display images when clicked on in full screen if I use a gallery from Elementor pro. https://watchout.com.hr/digitalni-multimedijski-katalog/ I have set it now just to display media file at least, usually I get the window for swiping images, but without image. When used your shock built in gallery it loads the screen and shows controls of your gallery. and it works fine, but the issue with this is that I have 192 images in the gallery and it will be a big pain to add them one by one. Example of Shock Theme gallery widget: https://watchout.com.hr/sudjelovanje-na-konferenciji-u-osijeku-1st-international-scientific-conference-agricultural-challenges-to-climate-change-the-role-and-status-of-modern-agriculture-in-climate-change/

Also, is there a way to adjust the size of Post titles? without doing it manually through custom css?

Please advise. Thank you.

Hi, the only issue with Shock’s Gallery Widget is that I need to enter one by one image, is it possible to enter multiple images at once?

1) Yes I have gear icon in Elementor – Site Settings – Lightbox and disabled Lightbox, I have done it on purpose as I do not get any images. I have now enabled it so you can see how it behaves with lightbox enabled. Lightbox for Elementor Pro is now enabled. Can you please check now: https://watchout.com.hr/digitalni-multimedijski-katalog/

Thank you for your assistance.

Hi,

Thank you for enabling the Elementor lightbox so we can check this on your page. We noticed this was due to a conflict with the theme plugin and fixed it.

Solution: Please go to your plugins list, deactivate and delete Shock Core., once done follow the notifications to install and activate it again, or go to Appearance > Install plugins. This will bring the new fixed version.

You can keep Elementor Lightbox enabled and use the Elementor gallery widget and it will work fine.

I hope this helps and if you have any questions let us know.

Hi, thank you this worked as a charm. Thanks again for your help.

Hello

Hi,

I already reset your license :)

Before deleting a site, or migrating to another WordPress installation, go to the Shock Dashboard and deactivate the license, so that your purchase code will be available to activate it on another site.

Learn more: https://snipboard.io/w9FSo5.jpg

Bonjour,

Je n’arrive pas à avoir accès à tous les “éléments/composants” de la version de démonstration. Les pages sont introuvables dans l’onglet “Éléments”? Comment puis-je faire pour les avoir tous à disposition sans avoir à chercher sur toutes les pages ?” Merci pour votre réponse,

Hi,

You can import all demos, read more: https://shock.codings.dev/docs/import-demo-data

You can copy and paste elements from one page to another, read more: https://elementor.com/blog/introducing-copy-paste/

I hope this helps.

Hello, your Theme is awesome, really modern, dynamic and functional. But on my site the version of the mobile logo is corrupted. The logo is not showing even if I add it in “site naming”. I had already sent a request for assistance, but I could not get you to understand the problem. Can I send you a screenshot? Thank you so much!

Hi, Thanks for contacting us! You can email us at adm.codings@gmail.com. If possible, tell us the URL of the website. so we can check what happened.

Bonjour,

Un message d’erreur s’affiche lorsque j’essaye d’importer une version demo du thème. Voici le message d’erreur : http_request_failed – cURL error 56 : OpenSSL SSL_read : SSL_ERROR_SYSCALL, errno 104.

J’ai importer le fichier “all.xml” mais une partie de l’importation échoue et je n’ai pas accès à la démo du site en entier.

Mon serveur PHP est pourtant à jour et dispose des bons pré-requis.

Pouvez-vous m’aider ? Merci pour votre réponse !

Hi,

Thanks for contacting us!

When accessing the URL described in the error, you can access normally, for example: https://codings.dev/package/demo-data/shock/home-pages/Home-3.xml however your server prevents you from importing data.

This is a common issue, read more: https://kinsta.com/knowledgebase/curl-error-28/

The best alternative is to import the XML file manually.

First, please check if you have the minimum settings: https://shock.codings.dev/docs/server-requirements

1) Download the file here: https://codings.dev/package/demo-data/shock/All.xml

2) Go to from your WordPress Dashboard > Tools > Import and import this file.

If even manual import doesn’t work on your server: I recommend that you develop your site locally with the awesome (free) https://localwp.com/ and then migrate that to your server.

I await your comments. If you have questions let us know.

my purchase code ist not working on my new site

Please provide more details about this. Do any error messages appear? Thanks.

Purchase code is already in use. Make sure you have not activated on another website. But i deactivated it, and did a new wordpress on the same domain

I’ve reset this for you now. Try again to see if it activates normally on your new site.

An error occurred while fetching file from: https://codings.dev/package/demo-data/shock/Media.xml! Reason: http_request_failed – cURL error 56: Recv failure: Connection reset by peer.

Hi,

You are trying to import the media files. When importing the demos individually does the error occur?

Your server may not be able to download large data files.

Note: You can try to import this in Tools > Import > WordPress Importer. Download the media XML file here: https://codings.dev/package/demo-data/shock/Media.xml or download the file with all demos at https://codings.dev/package/demo-data/shock/All.xml

I hope this helps.

Hi, I’ve installed a multisite Wordpress to check out its functions and have activated the purchase code on it. Then the next day I’ve decided finally to go with the normal Wordpress for my new website so I’ve deleted the multisite installation completely. Now I see that my purchase code is already used but it is another Wordpress for the same domain + the other installation as I said has ben already removed after one day of entering the code. Please tell me how can I refresh the code, cause it’s actually not used nowhere else. Thanks for your help :)

Hi,

I already reset your license :)

Before deleting a site, or migrating to another WordPress installation, go to the Shock Dashboard and deactivate the license, so that your purchase code will be available to activate it on another site.

Learn more: https://snipboard.io/w9FSo5.jpg

Hi i bought this theme but have it on my domain name that i dont use anymore. Is it possible to switch it to a other domain?

Hi,

I already reset your license :)

Before deleting a site, or migrating to another WordPress installation, go to the Shock Dashboard and deactivate the license, so that your purchase code will be available to activate it on another site.

Learn more: https://snipboard.io/w9FSo5.jpg

Hello, I bought the theme on Saturday and I entered the license but due to configuration I deleted the page, now that I install it again I have problems with the license because it tells me that the license is installed on another page, but it is not on any page. Please help me to activate the theme and be able to work.

Hi,

I already reset your license :)

Before deleting a site, or migrating to another WordPress installation, go to the Shock Dashboard and deactivate the license, so that your purchase code will be available to activate it on another site.

Learn more: https://snipboard.io/w9FSo5.jpg

Hello, is it possible to trgger the grid menu from a URL or button. Its a great layout but I can only trigger from the hamburger menu only

Hi,

This URL from your screenshot appears to be wrong, it shows a login screen.

Our team can make this customization in the “Menu Grid”. Can you please send us an email to adm.codings@gmail.com requesting this?

If in our attempts this is easy to do, we will publish a new version of the theme at no cost to you.

If you have questions let us know.

Ahh wicked!! That would be amazing :D Thank you very much

Hello, I can’t set a footer, can you help me? Kind regards Jacopo

Hi,

Thank you for contacting us :)

Go to Shock Theme > Global Sections and choose your footer and click Edit. Choose where this will be displayed. Read more about Global Sections: https://shock.codings.dev/docs/global-sections

Note that in the list of global sections you need to keep only what you want to use, removing the others so that one is not displayed in place of the one you want.

If you have questions let us know.

Hello, incredible theme btw. I love it and will buy a second license for my other business. But, I have had a lapse of memory and I know it is obviously simple. Where do I go to amend the information on the hamburger menu? Thanks!

Hi,

Thank you for contacting us :)

Tip: Go to Appearance > Menus to create or customize menu items, read more: https://wordpress.org/documentation/article/appearance-menus-screen/#creating-menus

Navbar: Go to Shock Theme > Global Sections and choose your Navbar and edit with Elementor. Read more about Global Sections: https://shock.codings.dev/docs/global-sections

Tip: To customize responsive mode, see this screenshot: https://i.imgur.com/N8JoCtd.png

If you have questions let us know.

hi i would like to know if the theme support the WordPress 6.3.x

Hi,

Yes! You can update Wordpress. ;)

I am using Global Section with Elementor to make my site menu.

The issue is that while it are creating the menu items correctly, the style settings are not having any effect.

Could you help me?

Okay, thanks for the screenshot. On the page for editing your Navbar with Elementor, when you click on Preview, a new tab opens to preview the changes. Send us a screenshot of this, please.

Sure, here it is: http://fedemordkowicz.com/wp-content/uploads/2023/10/test_3.png

It’s curious that in the back-end it works correctly, while in the preview it doesn’t run the styles.

Considering the following points:

1) When you click “Save” Elementor saves this without errors.

2) When clicking on “Preview Changes” you see the changes in the content (text, icons, etc.) but you do not see any changes in the applied styles (colors and spacing).

The likely reason for this is server cache.

Please disable your Site Ground cache plugin and try again to make the changes.

Important for you to know:

- Elementor saves the CSS files with changes in the /wp-content/uploads path, if your server presents an old CSS file that is cached, the new one will not be loaded and the changes will not be applied.

- No other users reported this and the theme works on hundreds of websites which indicates something wrong on your end.

Unless you provide credentials for our support to investigate this, there is little I can do as we have tried the most basic thing to resolve it.

I await your comments.

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