67 comments found.
Hi sent an email regarding purchase code , I want to deactivate it from my old site and activate on my new site. Please check
You didn’t share your purchase code. Share your purchase code so that I can try to check it. Thanks
Just re submitted. please check
I just replied to your ticket. Thanks
Hi, I sent an email, can anyone kindly reply?
I just sent you reply please try to check the ticket. We are available. Thanks
I only found 3 demos, how can i get the other demos?
If you will import demo data successfully then you should get all demo homepages. Can you try to create support ticket so that I can look it for you:
https://rstheme.com/supportI have sent a support ticket yesterday unfortunately still waiting
Which email you used for ticket can you try to tell me ? I didn’t find using this “meqelle”
thank you, it is done!
If you will like support please try to give 5 star rating and good comments. Thanks 
where did I can get the license code?
got it the license thanks, but I want to import demo unfortunately only 3 demos are there
If you will import demo data successfully then you should get all demo homepages. Can you try to create support ticket so that I can look it for you:
https://rstheme.com/supportHello, I’ve just made a ticket because I can’t import the demo, please help me to correct this problem, thank you.
I just imported demo data for you. You can check now. Thanks
Hello, I sent you a support ticket. Did you check it? Thank you
After checking I Will send you reply. Thanks
After reading documentation, I do not understand how to customize the template to look like Technology Onepage template that’s available here: https://rstheme.com/products/wordpress/bcom/onepage-14/#rs-header
Can you explain?
Good day. Thanks for using Bcom theme. We used the theme through elementor page builder. You can edit header and footer through Elementor Header & Footer Builder and also content through Elementor Builder. Your given link is a one page homepage. You can change or edit content elementor Builder.
You can look also our onepage tutorial:
https://rstheme.com/onepage-settings/Hi! I activated the theme using the purchase code but also got stuck in a demo loop. Suspecting it might be WP itself I reinstalled it but now cannot activate using the same purchase code, probably because I did not deactivate first. What can I do to get it working please?
Can you try to create a support ticket so that we can check it for you?
https://rstheme.com/support/Sent, though I did not get a ticket number via email.
I just replied to your ticket – try to share your website admin access so that I CAN TRY TO CHECK?
How to change/edit the header information…I would like to replace the bcom logo and edit the contact details? I would also need the help with the footer.
Thanks for using the Bcom theme. We build this theme through Elementor Builder. So you can change everything from the Elementor. For Editing Header and footer we used RS Header Footer Builder. Please try to look our header & Footer Video tutorials:
Header Builder: https://www.youtube.com/watch?v=D2PrfwEpnUg
Footer Builder: https://www.youtube.com/watch?v=HHYcZOwxtks
Hoping you will able to get it. If still facing issues try to send reply to ticket. I will try to reply as quick as reply.
Thanks
Hi, i purchased the theme, tried to use One Click Demo Import, it seem to be entering infinite loop , nothing happens moreover, one click demo import imports everything which might be a bit of large sized , any possibility to import only Demo RTL ??
Last 02 days ago we uploaded update of this theme – themeforest. Because of weekend may be still not approved the update and that’s why not available the RTL demo import options. Try to create ticket to
https://rstheme.com/supportSo that tomorrow my morning I can install RTL version for you.
Thanks for your patience.
Hello, there are two major critical issues in the template that can be identified from the demo.
The checkout page does not display “First Name” or “Last Name”.
So after you fill and place the order a message comes up: Billing First name is a required field. Billing Last name is a required field.
Another problem is if you select product variants – so the given variant selection is white, so the text cannot be read on the white background.
Can these errors be fixed?
Tomorrow we will upload another big update of the theme – hoping there you will get all fixed. thanks
Hello I want to add a new language to the RS Elements plugin, please help me.
You can try to Loco Translate Plugin for translating to another language. Thanks
Hello, The Import Demo Data part of the theme I purchased is not working. I can’t load demo data. I would be glad if you help.
Create a support ticket to
https://rstheme.com/supportSo that support team can help you.
Thanks for your patience.
this is not possible to import demo site.
It should work. Can you create a support ticket to :
https ://rstheme.com/support
Hi, I purchased your theme and the import of the demo content did not work. I sent an email over your support website already. I would be really happy if you look into the issue as soon as possible, because I have to get a basic website up an running tomorrow. Thanks in advance.
I am working on demo data importing. After finishing it I will let you know. Thanks for your patience.
Hi Tom,
I just imported demo data for you. You can check now.
Thanks
Thank you for the update. Can you tell me how to select RTL Where do I find the RTL option?
Hi, next week we will release RTL version. We are working on responsive now. After finishing it we will release RTL. Thanks for your patience.
Is this update in it RTL ? .. Where did he choose RTL?
We still didn’t able to release RTL – still working on responsive. Next week you will get it – confirmed. You can check demo here:
https://rstheme.com/products/wordpress/bcom-rtl/Is there documentation to take say home page style home-12 and apply that to all innerpages and blog sections of the website?
Thanks for your interest. As theme is developed using elementor – easy to change colors – if you need help we will help you.
Thanks
Contacted support about demo import issues. Not sure you got it as submit seemed to error out. Let me know if you didn’t get it
You created the ticket one hour ago. Please wait – you will get reply soon. Thanks
Hello, the item purchase code I downloaded in the license did not work.
Hi, Thanks for using the Bcom theme. For this theme we still didn’t add the theme activation options. So no need to activate the purchase code. Later when we will add it then you have to activate it.
Thanks
Hi,
Thank you for clarifying the activation process. I’m having some issues adjusting the header and footer of the website. Could you possibly provide a link to a manual or guide that explains how to make these adjustments?
Thanks in advance.
thanks
Welcome
Would you please help on my issue which i did sent 2 days and today
Did you create support ticket to:
https://rstheme.com/support/3 times, last one today
What’s name in support ticket? I am not seeing any new ticket all ticket responded,
belal zekry
I already sent you reply. Sorry I was hoped you created ticket to our new support system:
https://rstheme.com/support/For getting better response please try to create ticket here.
Thanks
you did replay to me on an old issue, and i did sent to you my new issue on mail or i can send it here on chat if you didnt reach my new issue.
and i just now sent my issue to https://rstheme.com/support/, i hope you find it
Your website access not working. Try to check reply. Thanks
I did sent access details again
Okay – we will check it and will update you. Thanks
