​Hello,

I have issues with the loading icon. When they open the website by mobile is freezing in loading and takes 2-3 minutes or more to show up the content.

Can you please guide me to remove the loading icon totally? I use the following in css but without result:

.loading-icon { display: none; }

document.getElementById(‘loading-icon’).style.display = ‘none’;

Thank you in advance for your attention.

Hi, unfortunately I don’t receive booking confirmation emails from both the administrator and customer side, why?

Pre-Sale Question :1) Does it support Variable pricing based on the no of guests ? 2) Can use Paystack woo commerce plugin for Hotel booking checkout ?

Hello we are facing some issues after the updates, we are seen some layout issues with the updated version. At the homepage all the sliders title have moved on top and some margins have been added in out homepage around the slider. You wil see a white box around slider and some elements have been moved to the right. Can you please give us a solution?

Question: Any recommendations of a cloud hotel software I can use with the api of theme or an offline software. We don’t want to use the WordPress as the software if you get what I mean.

Hi, I’ve an issue with sync Google external calendars. I can’t actually synchronize them because status ends good but don’t process any new booking

Hello. My question is whether the following can be implemented:

Room (includes 2 adults) = €100/night. Each Extra Adult = €20/night. Each Child = €10/night. “Extra Service 1” = €30/person/night.

So that the reservations can be calculated as in these examples:

1 – Reservation for 3 nights with: Room [1 adult] = €100×3 1 child (€10/night) = €10×3 “Extra Service 1” = €30×2 x 3 TOTAL = €510

2 – Reservation for 3 nights with: Room [2 adults] = €100×3 2 Extra Adults = €20×2 x 3 2 children = €10×2 x 3 “Extra Service 1” (€30/person/night) = €30×6 x 3 TOTAL = €1200”

Love your theme, and thank you for coming out with newer ones that keep getting better and better. My question is, I have 3 properties, they are under the same domain, but they have different name endings and therefore different logos and each will have their own site (same domain, just in different folders). Do I need to buy 3 licenses? Or is 1 enough?

Hi, i think your license checker system have a bug. I cannot activate a staging license under the same domain. Please, can you fix that? I think the product is great but is tricky to make some safe post-launch editing. Thank you!

Hi, There is something wrong with the activation process.

With new license purchase code the activation cannot complete with error message: Your purchase code was unregistered because the registered domain and this website domain are different. In case you want to remove/change registered domain. Please register your account here Then you will be able to manage/remove your purchase code registration’s domain from there.

But this not make any sense… you cannot register the purchase code with the domain in the themegoods.com account. I need urgently solution for this so I can start working on my project.

Hi, can Services price relative by season? For example Breakfast price different regarding season. Thanks

Hello,

I would like to import the “Airport Hotel” demo, but in the “One Click Demo Import” section I don’t see the five new demos. How can I import this demo?

Thank you.

Hi you will have a question. I purchased the theme and everything is fine, the only thing I can’t do is ensure that when a customer books I get the email at that point I set the administrator’s email and everything else that needed to be set but the email arrives confirmation email only to the customer and not to me what so ever

Howdy, can u please try checking the demo website, I think it’s an error. Stuck on welcome screen

Hello,
1. By activating booking and payment on my site, will bookings on external platforms AirBnb, Booking.com still be synchronised?
2. With the inventory management part, like dynamic pricing, rates, how do external platforms AirBnb, Booking.com, will they come to them too?
3. Could I only activate calendar synchronization to show availability without activating booking and woocommerce for payment?
Thank you

Hello, where we can find the last changelog for today update?

Does anyone know if this theme supports the motopress plugin? Thats pretty much the difference maker for me since all my websites currently use motopress

Hi I’m planning to purchase Hotel Booking to be used on beach hotel,

1 .Is there an option for the customer to select and pay partial payment(reservation fee) or full payment before paying and checking out?

2.Is there an option to set the check in time (3pm) and check out time tomorrow (1pm)?

Thank you.

How do you remove the Hoteller logo the bottom of the page?

Hi Support, I need to know can add login functionality for customers as i did not find on any sample template page. And if we can see all the things a customer can see after logging in, can he manage or cancel the booking from there?