750 comments found.
Hi, @donald-support1,
Is this Theme product compatible for Magento v1.x or v2.x Ecommerce platforms?
Hello, @nj50501,
Thanks for your interest in our theme.
Unfortunately, its not available for Magento for now, its only for the WordPress CSM for now.
Regards don-themes.
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Hi, I would like to use this theme without the marketplace/vendor option, is that possible?. We might add that in at a later date if thats possible and just sell our own products for now.
Hello, @madderley,
First of all, thanks for showing your interest in WolMart WordPress .
Yes, absolutely you can use our theme without any multivendor plugin as well. You can simply use it with the WooCommerce plugin to sell products on your store site only.
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Our website is broken and your server appears to be down, so we cannot update the theme with the latest version and the matching wolmart core plugin
Hello, @teammicro,
Can you please be more specific in this regard by sharing the Image(s) or Video(s) of the mentioned concern along with the exact Page URL so that we can better assist you off.
To solve the issue on your site, we request you to Kindly take a complete backup of your site first and Please contact us via our support system with your site WP Admin URL and Credentials along with the permission to debug your site so that we can have a look and help you to fix the issue on your site.
Regards don-themes.
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The issue is with your server I think. We’re trying to update to the latest version of the theme and getting this error:
An error occurred while updating Wolmart: already_used
We also cannot update Wolmart core
Hello, @teammicro,
It’s not with our server but it means the code has been already used, BTW, I have reset your purchase code now, please log in to your site, and then un-register, and then re-register the theme again with the same purchase code and try to update the theme again.
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how to remove home page popup?
Hello, @hasithabandara3,
In order to disable Popup from your Site, you need to navigate to Dashboard > Wolmart > Layout Builder > Global Layout and click General Settings. In General settings, you can disable Popup. Please refer following screenshot: https://postimg.cc/hhn1Dfq7
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The icons on my website have all disappeared, and the page opens with an error at this link: https://d-themes.com/wordpress/wolmart/elements/elements/icons-library/
Hello, @sheldonyang93,
(The icons on my website have all disappeared)
Can you please be more specific in this regard by sharing the Image(s) or Video(s) of the mentioned concern along with the exact Page URL so that we can better assist you off?
Regarding the layout problem on the Manu icons page, We apologize for this inconvenience caused. We will inform our Dev team to fix this as soon as possible.
Thanks for your understanding and dedication.
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how to change checkout page text box color .
Hello, @hasithabandara3,
Can you please elaborate on your issue by sharing the Image(s) or Video(s) of the mentioned concern along with the exact Page URL so that we can better assist you off.
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Hi, I have a problem with the cart sidebar. As soon as I open it it gives me a completely white sidebar and when I put a product in the cart the indicator does not update and the sidebar remains white. How can I solve this? What’s the problem ? Thank you
Hello, @arredic,
I hope this message finds you well. I wanted to inform you that I’ve recently visited your site and conducted a thorough check on the cart sidebar and cart icons.
I am pleased to report that, based on my examination, they appear to be working seamlessly.
I’ve captured images demonstrating the proper functioning of these elements. You can view the images by following the links below:
https://postimg.cc/0K0bBP2J
https://postimg.cc/5YqCZws0
In the event that you continue to experience any issues or discrepancies, I recommend trying the following troubleshooting steps:
Disable third-party plugins on your site and then recheck the functionality.
Ensure that you are using the latest version of both the theme and the Wolmart core plugin.
Clear the server, site, and browser cache entirely, and then revisit your site.Should the problem persist after these steps, then We will need to check the situation more deeply on your site. So we request you to please contact us via our support system with your site WP Admin URL and Credentials along with the permission to debug your site so that we can have a look and help you to fix the issue on your site.
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Thank you, it has been solved.
Sound’s Great!! 
please to change the .post-title / .page-title to H1 tag
https://prnt.sc/7W3RoJjU0d48Hello, @Sobb29,
In order to configure the page/post title setting, Navigate to WP-Dashboard >> Wolmart >> Theme options >> style >> page title bar >> From there, you can change their settings per your requirements.
Please refer to this screenshot: https://postimg.cc/tYFswCD8
https://d-themes.com/wordpress/wolmart/documentation/2021/05/25/theme-options/#wolmart-style
Moreover, If you want to use custom PTB for the post title or page title like a shop page, then you can use the layout’s options from WP-Dashboard >> Wolmart >> Layouts >> Configure the page header setting of each layout per your requirements.
Please refer to this screenshot: https://postimg.cc/1fbLnyQR
If you have any other questions, feel free to contact us.
Regards don-themes.
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does it support ship rocket plugin? i mean ship rocket will directly pickup from the repected vendor address when an order placed.
Hello, @millan444,
Sorry to say that but we have not officially tested the “ship rocket” plugin with the Theme, nor it is included in the third party plugins compatible list confirmed from our end on the Item Page.
So, if you want to use you can use it on your Site at your own risk. For the issues related to it, you will eventually need to contact the respective Plugin Support as according to the Envato Policy we don’t provide Support for the third party Plugin issues. You will need to contact the respective Plugin Support in this regard. They will guide you better.
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how To Change The Height of Home Page Slider?
Hello, @hasithabandara3,
To adjust the height of the homepage slider, follow these steps:
Go to your WP dashboard. Navigate to Pages and select Edit Homepage with Elementor. In the Elementor editor, locate the banner section. Click on the banner section to access the configuration options. From there, you can adjust the section, column, and banner height according to your preferences.
Screenshot: https://postimg.cc/Czqg65nH
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but,i count reduce the slider hight yet
Hello, @hasithabandara3,
Please contact us via our support system with your site WP Admin URL and Credentials along with the permission to debug your site so that we can have a look and help you to fix the issue on your site.
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Ciao Donald, i’ve opened a ticket because my purchase code doesn’t work. the ticket is opened till yesterday and still no reply..i’m stuck with my work, can u provide a new code or solve the situation please?
Hello, @06musicshop,
Sorry for the inconveniance, but we have already replied to your support ticket #32053, so please check back our reply there and then reply back to your support ticket accordingly.
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i finally got an answer but Aizaz is slow on reply me back. 2 days are too much..Now he asked me for my wp login and address but i’m working on Mamp local..so i just need new purchase code..please call him and get him reply in the next hour because i’m loosing too much time behind this issue. Please understand my situation..
Hello, @06musicshop,
First of all, please be patience and do not communicate at multiple places to avoid the inconveniance, secondly, you generated the topic yesterday and we replied with in a day and we again replied to your support ticket now, so please check back to your support ticket reply now and then reply back to it accordingly.
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cool
Hi,
We have shared our theme purchase code PDF file you via your email: donaldaizaz@gmail.com so that you can help us out in creating the support account for you.
Please assist
Hello, @markbccsa,
We have replied to your email please check back our reply there and then reply back to it accordingly.
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We did reply. There is something wrong with the support system as we have never opened a d-themes account.
Please assist as soon as possible.
Hello, can you assist us with opening a d-themes account. It’s been 48 hours without a reply
Hello, @markbccsa,
Sorry for the inconveniance but we have already replied to your email, please check back our reply there and reply back to it accordingly.
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Hello support:
As see in the screenshots, when I turn off sticky menu, the dropdown as seen in the picture goes off.
https://imgur.com/ulRNh8T https://imgur.com/riNeLkhDemo 1
Hello, @CAF-11301994,
We need to check the situation more deeply on your site. So we request you to please contact us via our support system with your site WP Admin URL and Credentials along with the permission to debug your site so that we can have a look and help you to fix the issue on your site.
Regards don-themes.
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Unfortunately I am not able to login in to the platform. How do we go about this?
Hello, @CAF-11301994,
Please share your theme purchase code PDF file with us via our email: donaldaizaz@gmail.com so that we will check and help you out in creating the support account for you.
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There is no language of my country here.
https://imgur.com/Fxa6k19Hello, @hsingfan,
I can see you already have the opened support ticket #31236 on our support system for language related issues, so we kindly request you to please continue this issue in the same ticket as well, so that our support team experts will check and further help you out in this case as well.
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How to make the menu here appear horizontally centered and enlarged.
https://imgur.com/iUENey0Hello, @hsingfan,
First of all, thank you for choosing our theme.
In order to solve the issue you have faced, You have to edit the Header with page builder.
For Elementor, Navigate to WP-Dashboard >> Wolmart >> Templates >> Header Builder >> Edit Header with Elementor >> Click on the Menu settings and check its position and size and advanced tab of Elementor.
Please refer to this screenshot: https://postimg.cc/VrD6110Q
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I want to use the original sign in with social design, google would not verify your OAuth application as you designs does meet google guideline (https://developers.google.com/identity/branding-guidelines), until you use their default signin with google design and branding, they wont approve your application.
The themes design overrides that of Nextend Social Login, please i want to turn off the themes signin design and use either that of Nextend or implement googles own.
What google doesn’t like (https://postimg.cc/HVPr6crT) What google wants (https://postimg.cc/kBNj8CGN)
Hello, @Minerkid,
I hope this message finds you well. Thank you for reaching out. Firstly, your provided image links are blank.
Now regarding your inquiry about the login design, if you prefer not to use the default theme’s login design, you can opt for the “Nextend Social Login” plugin, which offers a versatile and customizable solution. To enable social login on your website, please follow these steps:
To enable social login on your site you have to go to (Theme option > Share > Enable Social Login ). Here you can see the option: https://postimg.cc/nCsTft35/fb38bd50
Additionally, you will need to install the “Nextend Social Login” plugin on your site. You can download the plugin from the official WordPress repository using this link: [Nextend Social Login and Register – WordPress plugin | WordPress.org]
Once you have installed the plugin, I recommend following the instructions provided in the plugin’s documentation and watching the instructional video linked below. This will guide you through the setup process and assist you in resolving any login design-related issues you may encounter:
Video Tutorial: https://www.youtube.com/watch?v=buPTza2-6xc&list=PLSawiBnEUNftt3EDqnP2jIXeh6q0pZ5D8&index=2 Plugin Documentation: https://nextendweb.com/nextend-social-login-docs/documentation/
By following these steps, you should be able to customize the login design according to your preferences and enhance the user experience on your website.
If you encounter any difficulties or have further questions, please do not hesitate to reach out for additional assistance.
Regards don-themes.
no your getting wrong
You are getting me all wrong. i already have nextend and i have turned it on from themes settings. This is the problem (https://paste.pics/PR8IR). Google doesn’t like this and i too, the theme overides Nextend default login UI design with this. The theme doesn’t use nextend default social login design on its main register or login forms only on login via wp-admin (https://paste.pics/PR8J1). this is what google told me they don’t like (https://paste.pics/PR8JC).
My Oauth verification has been on pending (https://paste.pics/PR8M1) as google wont verify me until i remove the design and place there’s or use nextend defaults (https://paste.pics/PR8J1).
Hello, @Minerkid,
We need to check the situation more deeply on your site. So we request you to please contact us via our support system with your site WP Admin URL and Credentials along with the permission to debug your site so that we can have a look and help you to fix the issue on your site.
Regards don-themes.
Hello another presale question,
Is it possible to have the colour filter next to the sort filter on the shop page?
Hello, @Mandla96,
First of all, thanks for showing your interest in WolMart WordPress
Yes, this is possible. You can show color filter widgets as well as other widgets also there using the Wolmart horizontal filter layout feature.
To do so, Navigate to WP-Dashboard >> Wolmart >> Layout Builder >> Shop Layout >> Horizontal Filter >> Add sidebar in it. (You can select the pre-build sidebar like the shop sidebar or can make a new sidebar).
After that, it will show the widgets of the added sidebar in the horizontal layout type.
Screenshots for further clarification:
https://postimg.cc/d7DfNP07
https://postimg.cc/rRXT1FMC
If you have any other questions, please feel free to contact us.
Regards don-themes.
Hello Presale question
Is it possible to show category description when users click on the category from the menu?
Something like this : https://www.cashcrusaders.co.za/browse/pre-owned/car-audio?undefined
Hello, @Mandla96,
First of all, thanks for showing your interest in WolMart WordPress
Yes, You can easily add these types of descriptions in the category. It will show when users click on that specific category.
To do so, Simply go to WP-Dashboard >> WooCommerce >> All products >> Categories >> Edit a category on which you want to show the description.
There you will see the category description section. Add Description and save settings. After that, check back your site. Hope so you will get the desired result.
Screenshots for clarifications:
https://postimg.cc/K1MBrHSv
https://postimg.cc/GTwZtNC8
Regards don-themes.
Thank you, I’ve done that but it’s not showing the category description : https://www.cashconverters.co.za/shop/jewellery-watches-fashion/jewellery/bracelets/
Hello, @Mandla96,
We need to check the situation more deeply on your site. So we request you to please contact us via our support system with your site WP Admin URL and Credentials so that we can have a look and help you to fix the issue on your site.
Regards don-themes.
