622 comments found.
Hi, in aspect-> themes there is a notification of update to version 4.6.3 but you can’t download it if you try to download from themeforest the version is 4.6.2
Hi Billy, please take a look at the newly released Pinkmart theme version 4.7.
Hi, thank you!
Your Welcome 
Are you still active? Recently, I have stopped receiving replies to my support emails. They claim to “take great care to ensure that we respond to all questions within 1 business day,” and initially, this was true. However, we have encountered several bugs recently, and now I have not received responses for weeks. It’s really disappointing. Hope they will improve the support service since this is a Fantastic theme!
Hi Ron , Please check your email, We are here to help you
I had the latest version but got the following errors
Your theme has a woocommerce.php file, you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides pinkmart/woocommerce/cart/cart-empty.php, pinkmart/woocommerce/cart/cart-shipping.php, pinkmart/woocommerce/cart/cart.php, pinkmart/woocommerce/cart/cross-sells.php, pinkmart/woocommerce/cart/mini-cart.php, pinkmart/woocommerce/checkout/form-billing.php, pinkmart/woocommerce/checkout/form-checkout.php version 3.5.0 is out of date. The core version is 9.4.0, pinkmart/woocommerce/checkout/form-login.php, pinkmart/woocommerce/checkout/form-shipping.php, pinkmart/woocommerce/content-product-cat.php, pinkmart/woocommerce/content-product.php version 3.6.0 is out of date. The core version is 9.4.0, pinkmart/woocommerce/content-single-product.php, pinkmart/woocommerce/content-widget-product.php, pinkmart/woocommerce/global/breadcrumb.php, pinkmart/woocommerce/global/form-login.php, pinkmart/woocommerce/loop/add-to-cart.php, pinkmart/woocommerce/loop/loop-end.php, pinkmart/woocommerce/loop/loop-start.php, pinkmart/woocommerce/loop/no-products-found.php, pinkmart/woocommerce/myaccount/form-login.php, pinkmart/woocommerce/myaccount/navigation.php, pinkmart/woocommerce/product-searchform.php, pinkmart/woocommerce/single-product/add-to-cart/variable.php, pinkmart/woocommerce/single-product/meta.php, pinkmart/woocommerce/single-product/price.php, pinkmart/woocommerce/single-product/product-image.php, pinkmart/woocommerce/single-product/product-thumbnails.php, pinkmart/woocommerce/single-product/rating.php, pinkmart/woocommerce/single-product/related.php, pinkmart/woocommerce/single-product/tabs/tabs.php, pinkmart/woocommerce/single-product/up-sells.php, pinkmart/woocommerce/single-product-reviews.php Outdated templates: Learn how to update | Clear system status theme info cache
Hi ,
We have fixed this issue in the new update. Please download version 4.6.2
Regards
Apparence>>>custumize>>>Visual customizer options didn’t respond on clicking ( didn’t opening)
Hi mate, Please contact us via help.kitestudio@gmail.com Our support agents will help you as soon as possible
Regards
Hello theme os stopped working and lost theme settings are disappeared, I’ve sent you an email got issue from redux framework
Hi mate, Please contact us via help.kitestudio@gmail.com Our support agents will help you as soon as possible
Regards
Hi, pinkmart/woocommerce/checkout/form-checkout.php and pinkmart/woocommerce/content-product.php are outdated
Hi billy , how are you ?
We have fixed this issue in the new update. Please download version 4.6.2
Hi, kite pro-tools plugin have some version update problems…
please review it once more. The latest version is 2.1.3, and it should update correctly.
Hi, same problem, if I download the template from the download area and open the theme plugin folder the version remains 2.1.2
Please send email to check it together
ok, now it work. Thank you
YW
You have not updated your Changelog page, it still says: VERSION 4.5.3 – (03.09.2024)
Please check the new update now. Refresh the auto-update, and you can access version 4.6 of the Pinkmart theme, which includes bug fixes and compatibility checks with the new version of Elementor.
The latest download is still 4.5.3 Version
Please check the new update now. Refresh the auto-update, and you can access version 4.6 of the Pinkmart theme, which includes bug fixes and compatibility checks with the new version of Elementor.
Hi, last elementor update break site: Form elementor system panel -> Elementor – Compatibility Tag: KiteStudio Core : Incompatibile KiteStudio Pro Tools Incompatibile
Hi Mate,
Please download the new update of the Pinkmart theme, which includes compatibility checks with the latest version of Elementor.
Hi, the download version (even through the automatic update from the appearance->themes panel is always 4.5.3) the problem with Elementor remains
Please check the new update now. Refresh the auto-update, and you can access version 4.6 of the Pinkmart theme, which includes bug fixes and compatibility checks with the new version of Elementor.
1. As another buyer writes @zerrad50, I also miss this Brand Page feature a lot.
2. Don’t you have a public Roadmap, where you can vote on a desired feature?
Hi Carmad1,
Thank you for your message. Currently, there isn’t a page with the Roadmap where you can vote on desired features. However, if you have any ideas, feel free to share them with us at help.kitestudio@gmail.com. Additionally, our development team at Kite Studio is ready to assist with any customization requests you may have.
Thank you for your answer, but unfortunately, I do not think you understand my point here.
In fact, here, in this very forum, about two months ago, you have replied to the other buyer, which I refer to, with the name zerrad50, that you would put a Brand Page – like the ones that zerrad50 refers to here: https://universparadiscount.ma/marques – on your task list.
Here’s what you affirmatively answer to zerrad50’s query: “ Alright, we’ve included this feature in the update and backlog, and we’re working on adding it to the features. ”
And as zerrad50 also writes, the feature is found in most WooCommerce templates.
In addition, the feature will definitely also be an extra good selling point in your marketing of Pinkmart and Teta.
I look forward to hearing more about the promise you made to zerrad50 and whether you can actually deliver on such a promise, as you have made on a public forum like this.
Thank you in advance.
Ps. I have been a customer of yours since December 2019, where I have so far, bought two Pinkmart and one Teta theme and later this year, I will buy at least one more Pinkmart with 12 months of support.
Hi again,
We are proud to have clients like you. Our theme’s update list is packed with numerous features, all added based on customer requests and their priority. If you require your requested feature urgently, our development team at Kitestudio is ready to assist you for an additional fee. For your requested feature, I can’t promise the exact time for adding it or even if it will be added to the Teta and Pinkmart packs. Thank you for understanding.
Hello, i purcchase this template is good, but i want to create the page of brands and i can’t find it.*
i want to display like this website : https://universparadiscount.ma/marques
Hi zerrad50
This feature is not available in the theme’s functionality and features. However, our development team at Kitestudio Web Agency can add and design this feature for you with additional fees. If you’re interested, please contact us via help.kitestudio@gmail.com, and our support agents will assist you promptly.
thank you, and please add this feature ASAP because my customer want this feature in his website ASAP and thank you again
Alright, we’ve included this feature in the update and backlog, and we’re working on adding it to the features
So where can i find it ?
you can follow up the changelongs of each update the following link :
https://support.kitestudio.co/changelogs/Okey,Thank you I ‘m waiting to add this feature, but i sent the email to support asking for this feature and they request to pay again 100$ for this even if it’s not a customization because this feature exist in most woocomerce template
Our theme’s update list is packed with numerous features, all added based on customer requests and their priority. If you require your requested feature urgently, our development team at Kitestudio is ready to assist you for an additional fee.
Hello, I downloaded the latest version of the template, but it is still 4.4.1. I read that version 4.4.2 has been released. Many thanks
Hi mate, Please contact us via help.kitestudio@gmail.com Our support agents will help you as soon as possible
Regards
Hi i want to purchase this theme, i see that the header is not sticky, can i make it ?
Hi zerrado50 ,
YES , there is option in theme setting that you can easily set the header to be sticky at the top check the following image for more info
https://tinyurl.com/2xjcvohhI am getting this when I activate my theme: Your theme (pinkmart) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Hello rudsmom, we’re excited to announce that the Pinkmart Update, ensuring compatibility with version 8.8.3, is scheduled for release next week. We’ve conducted thorough testing and are happy to report that there are no critical issues.
Hi, I bought “Pinkmart – AJAX theme for WooCommerce”, but I am not able to activate the licence. It says Unauthorized. Error Code : 40.
I have also mailed you. Kindly do the needful.
Hi Surajitpatro
We have just responded to your email. For assistance with activating the theme, please refer to the instructional video at the following link: https://www.youtube.com/watch?v=ycJS0WM07p0&t=3s
Regards
Hi, I have problems with elementor pro. if activated I will disappear the functions of the Header Cart element as add quantity. can you help me?
Hi there , You can’t use the elemenrtor Pro and Pinkmart header builder as same time, all elements that you need are availbe in the Pinkmart header builder , please check the following video for more info :
https://www.youtube.com/watch?v=zxccGt-pJpE&t=3s If you need further assistance, please feel free to contact us at help.kitestudio@gmail.com. Our support team will get back to you as soon as possible.Best regards,
perfect! many thanks. excellent support
Your welcome
Hi, version 4.2.0 installed pinkmart/woocommerce/cart/cart-shipping.php version 7.3.0 is obsolete. The current version is 8.6.0,
Hi Billy , please check the new update that available today
pinkmart/woocommerce/cart/cart-shipping.php versione 8.7.0 è obsoleta. La versione attuale è 8.8.0,
Hi mate , we will check it and fix it in the next update
I installed the theme to a new domain, since the old is not active anymore. But I cannot find the field to input my license.
Hello,
Thank you for your email. We have replied to your emailand hope you are satisfied with our answer. If you need further assistance, please feel free to contact us at help.kitestudio@gmail.com. Our support team will get back to you as soon as possible.
Best regards,
Is it possible to set add to cart button to show permanently not only on hover?
Hello Mavens Agency, at the moment, there is no option to display the ‘Add to Cart’ button permanently. However, I have forwarded your request to our team, and we will consider adding this feature in the near future.
please be kind enough to revoking the activation of the my theme license so that i can use theme again
Hi mate, Please contact us via help.kitestudio@gmail.com Our support agents will help you as soon as possible
Regards
Hi, there is Telegram social icon for footer?
Hi BigPopeye
Pinkmart offers a Footer builder that allows you to effortlessly add all social icons, including Telegram, to your website
Regards
super. and its possible to change icons and links of sticky mobile navbar (header and footer? for exemple chnage Cart or Shop icon by an other and the link too?)...and i dont see here an online Doc (in doc i can see all this if possible or not…). thanks
YES it is possible, Please check the following video regarding the header builder
https://www.youtube.com/watch?v=zxccGt-pJpEalso if you need any specific option our dev and designer team can help you with extra fees
and our support agents are available to help you through help.kitestudio@gmail.com
if i am asking this, its for not pay extra fees 
so all my questions you answer that its possible, right?
YES All your questions about the Pinkmart theme is possible
without custom work and without fee, right? i can do myself, right?
Right and our support agents are available to help you through help.kitestudio@gmail.com
I am unable to update my theme
Hi mate, Please contact us via help.kitestudio@gmail.com Our support agents will help you as soon as possible
Regards
