750 comments found.
Hi,
Pre Sales Question:
Does this have a Request a Quote Function. Do you have URL on how it looks like.
Hello, @elephunk21,
Thank you for reaching out. At present, the Wolmart theme does not incorporate a built-in “Request a Quote” feature within its theme configuration.
Alternatively, if your website operates as a multivendor platform leveraging plugins such as Dokan or WCFM, you have the capability to activate the “Add to Quotes” functionality on your site.
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Hello Likewise, I like to Add Column – Banner and Block. Why does it look like this? Other menus are the same but it doesn’t work.
https://prnt.sc/TydCW6yqQW1OHello, @mustafa243,
Could you kindly confirm whether the “Mega menu” option for the initial menu item has been activated? If not, we recommend enabling it and assessing whether the reported issue persists.
For your reference, please consult the attached image: https://postimg.cc/Mn3WQsYP
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Hi team, I wish ask why the theme don’t seem to be compactable with “WooCommerce Auctions – WordPress Simple Auctions” plugin I tried but the single product page of the Auction product seem different from others the side bar of the single product page move downward. how can this be solved? https://video.drift.com/v/abFi80PIEPlDLRVOy9nqbCIRc4jxZhAjGJj5hXj4QUXk/
Hello, @fonyameze,
Sorry for the inconveniences caused.
Please contact us via our support system with your site WP Admin URL and Credentials along with the permission to debug your site so that we can have a look and help you to fix the issue on your site.
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Thank you for your support .
Hello, @Ndevlopper,
We apologize for any inconvenience you’ve encountered with the Wolmart theme.
To update the logo, you have two options within the theme settings:
Theme Options:
Go to WP-Admin panel. Navigate to Wolmart > Theme Options > Site Identity. Select the option to change the logo and update it accordingly.
See the image: https://postimg.cc/Q9Mv1yFnSetup Wizard:
Access the WP-Admin panel. Navigate to Wolmart > Setup Wizard > Import Demo. In this section, you’ll find option to changethe logo.
see the image: https://postimg.cc/cvNjXHK3Feel free to reach out if you have any further questions or encounter any issues during this process.
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Okay thank you so much for your help. Is in the same place if i want to change the primary color and the second color of the site too ,right ? Or if i must go to the css section to do it ?
Hello, @Ndevlopper,
Absolutely! You can conveniently change both the primary and secondary colors of your site in one place. Simply navigate to ‘Theme Options,’ then go to ‘Style,’ and finally, click on ‘Color.
See Image for clarification: https://postimg.cc/2VB5kXF3
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Hello there ! Please someone can tell me which the best plugin to install between Dokan and WCFM ?
Hello, @Ndevlopper,
Thank you for reaching out. We appreciate your interest in enhancing the vendor functionality under the Wolmart Theme. The vendor features are supported through compatible plugins Dokan and WCFM.
For detailed information and guidance on these plugins, you can refer to their respective documentation and guides:
Dokan Vendor Plugin: Guide: https://dokan.co/docs/wordpress/
WCFM Vendor Plugin: Guide: https://wclovers.com/
These resources will provide you with insights into the features and functionalities of each plugin, helping you make an informed decision based on your specific needs.
If you would like our recommendation, we suggest using Dokan. It has proven to be a reliable and feature-rich solution for many users.
Feel free to explore the documentation, and if you have any further questions or need additional assistance, don’t hesitate to reach out. We’re here to help!
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Mr Donald-Support i say thank you for answer of yesterday . But i receive your message so late but i already installed WCFM . Can change it to Dokan as i don’t make nothinh with my site yet?
Hello, @mustafa243,
Log in to your WordPress website and access the WP-Admin panel.
Go to Wolmart and then theme options.
In the Theme Options section, there is an option named “Additional CSS and JS”.
Paste the following code into the CSS section and save settings:
.product-nav {
display: none;
}
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Hello, how can I change the contact form on the demo page?
Hello, @jh0812616,
Thank you for reaching out!
To achieve this, Create a New Contact Form using the Contact Form 7 plugin.
After that, Go back to the WordPress dashboard.
Navigate to the “Pages” section and find the contact page you want to edit.
Click on “Edit with Elementor” and in Elementor editing panel, replace it with the new one.
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Thank you very much for your reply, it would be better if you can provide the complete code of the contact form, because I can’t make a form that matches the template
Hello, @jh0812616,
I hope this message finds you well. In response to your request for a contact form on your website, I’d like to propose a development approach.
For the creation of the contact form, I recommended using the Contact Form 7 plugin.
To implement this solution, please follow these steps:
1. Install the Contact Form 7 plugin from the WordPress plugin repository.
2. Create your desired form using the intuitive interface provided by the plugin.
3. Copy the generated shortcode for the form.
4. Paste the shortcode into the page or post where you want the contact form to appear.
If you have specific design preferences for the contact page, I recommend using the Elementor page builder. With Elementor, you can easily design and customize the layout of the entire contact page to match your requirements.
Here are the steps for designing the contact page with Elementor:
1. Install the Elementor plugin from the WordPress plugin repository.
2. Create a new page or edit an existing one using Elementor.
3. Use the drag-and-drop interface to add elements, customize the layout, and design the contact page.
4. If you prefer, you can import a pre-built design from the Elementor Studio library and then modify it according to your specifications.
I’ve attached a screenshot for reference: https://postimg.cc/ZWV493hg
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Hi. I can’t activate license. Can you explain why? Thanks
Hello, @slavaflorida,
I have reset your purchase code, now you can use the same purchase code for activation of your theme.
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wolmart/framework/templates/woocommerce/checkout/order-received.php version 8.1.0 is out of date. The core version is 8.3.0,
This is out dated file please send update file order-received.php version 8.1.0 is out of date.
Hello, @netzonpk,
Thank you for selecting the Wolmart WordPress theme!
We would like to inform you that the issue you mentioned has already been addressed in the latest theme update, version 1.7.1. To ensure the smooth functioning of your site and to resolve any compatibility issues with WooCommerce, we recommend updating your theme to the latest version.
Refer to link to see the chnagelog here :
https://themeforest.net/item/wolmart-multivendor-marketplace-woocommerce-theme/32947681#item-description__changelogRegards don-themes.
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Hi, Please tell me where exactly I can change/edit countdown style/colors?
Hello, @antonioss1,
Can you please be more specific in this regard by sharing the Image(s) or Video(s) of the mentioned concern along with the exact Page URL so that we can better assist you off.
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Hi, I sent you a request with screenshot Thanks
Hello, @antonioss1,
Where you sent it? Could you please share the URL?
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Hi, Please tell me where exactly I can change/edit countdown style/colors when products are on sale?
Hello @antonioss1,
Please contact us via our support system with your site’s WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.
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Hello!
We found an issue with the accordions + Facebook / Google Ads:
If the user arrives from Facebook or Google Ads. The url will be auto tagged with gclid parameter. More info: https://support.google.com/google-ads/answer/3095550?hl=en
If there is a parameter on the url, the accordions does not work. They open up a new, 404 page.
Example: 1. Open this url: https://d-themes.com/wordpress/wolmart/elements/elements/accordions/?gclid=123xyz2. Try the accordions. You will get a 404 error.
Please check this issue!
(My client’s purchase code: 31cd988b-1c13-**** domain: manubaba.hu)
Thank you! Tom
Hello, @empeharom,
Kindly reach out to us through our support system, providing the WordPress Admin URL and credentials if feasible. Additionally, include a concise video illustrating the issue for visual clarity. This will enable us to conduct a thorough investigation and assist in resolving the problem on your website. Your cooperation is much appreciated.
Support System URL: https://d-themes.com/support
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How can I make the brand logo on the product page not clickable? I want to keep the image but no longer have it linked to the brand page
Hello, @teammicro,
Thank you for selecting the Wolmart WordPress theme!
To unlink brands, employ CSS customization. Navigate to WP-Dashboard >> Wolmart >> Theme options >> Additional CSS and JS. Insert the following code into the CSS section and verify changes after saving settings:
.product_meta .brand {
pointer-events: none;
}
This CSS snippet will disable pointer events for the brand element, ensuring it’s unlinked. If you encounter any issues or have further inquiries, feel free to reach out!
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Hello there, Please someone can tell me if i buy this theme ,if will don’t need any script to şnstall on wordpress to use for multivendor please ? Or if it’s just script which has nothing on it after the theme? Thank you .
Hello, @Ndevlopper,
Thank you for reaching out and showing interest in our Wolmart theme! We’re thrilled to inform you that our theme is fully compatible with popular Multivendor plugins such as MultivendorX, Dokan, and WCFM.
By simply activating and configuring the settings of these plugins, you can effortlessly transform your website into a multi-vendor platform.
The great news is that you won’t need any additional scripts to make it usable. These plugins come with their own intuitive settings options, and combined with the features of our Wolmart theme, you’ll have the tools you need for a successful and feature-rich multi-vendor website.
If you have any more questions or if there’s anything else we can assist you with, feel free to let us know
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More than 4 days have passed and my access to the support site has not been restored. No one is answering emails anymore, even though they promised to reply on Monday.
Hello, @Zkkins,
We are sorry but we already replied all of the emails and no one is left, could you please resend the email to my email: donaldaizaz@gmail.com OR share your email so that I will reach out to you directly and help you out.
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I sent another e-mail to you. Please answer and solve my problem. For 1 weak i cant access support forum because my email is used for porto support.
Hello, @Zkkins,
I am sorry but I didn’t get your email, Could you please double-check that you sent the email to the correct email of mine here: donaldaizaz@gmail.com ?
We are sorry for the inconvenience and for the delay in our response, we have to reset your email and account, Could you please share the very fresh new email with this comment URL via our email: donaldaizaz@gmail.com so that we will do it for you and then you will be able to create the new account with the new email.
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Hello, sended one more time
Guys, how many emails do I need to send? This is starting to look like a cruel joke. Do I have to send an email to each of your employees? I will reflect this in the review with an appropriate rating. It seems easier to just get a refund through Envato’s technical support.
Hello, @Zkkins,
We are sorry for the inconvenience but we have replied to your email with a solution, please check back our email reply and then reply back to it accordingly.
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Resolved !
Sound’s Great!!
How can I disable the cart popup? I don’t want the popup or the mini cart
Hello, @teammicro,
In order to remove the mini cart pop-up from your site, Navigate to WP-Dashboard >> Wolmart >> theme options >> Additional CSS and JS >> Add the code in CSS Section:
.minipopup-area {
display: none !important;
}
Save settings and check back your site and after clearing the browser cache.
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Until my issue with the support forum is resolved, can you please tell me how to make the product name available in two lines ?
Hello, @Zkkins,
Thanks for your contact.
Please copy and paste the below given CSS code to Wolmart >> Theme Options >> Additional CSS and JS >> Add code in CSS Section and check back to your site after clearing the browser cache.
.woocommerce-loop-product__title {
white-space: normal !important;
}
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This code adds a full product name, but I want it in two lines. While it still looks somewhat decent on desktop, on the mobile version it turns into 4-5 lines, which looks terrible. How to make 2 lines product name ?
Hello, @Zkkins,
Please copy and paste the below given CSS code to Wolmart >> Theme Options >> Additional CSS and JS >> Add code in CSS Section and check back to your site after clearing the browser cache.
.products .woocommerce-loop-product__title {
height: 40px !important;
}
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Hello, can I sell Digital Products and Physical Products and also have a subscription model that includes all my digital products? Thanks
Hello, @hectkott81,
Thank you for your inquiry! I’m glad to let you know that Wolmart theme fully supports the WooCommerce plugin, enabling you to sell both digital and physical products effortlessly. With WooCommerce integration, you can create detailed product listings, manage inventory, and handle the entire sales process seamlessly.
However, in terms of subscription models, our theme doesn’t have built-in functionality for subscriptions.
So you will have to try with any third-party plugin which better meets your requirements.
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I like the look of the theme, but is there an option to disable other sellers functionality. I sell the product myself on my site and I don’t need the display of other sellers on the product page. And second question, I noticed that when adding products to cart on the product page, the page reloads. Do you have no function to add via Ajax ?
Hello, @Zkkins,
First of all, thanks for showing your interest in WolMart WordPress.
1) If you don’t need other sellers on your site and you want to sell your own products, you can do so.
For that, You don’t need to use it with any multivendor plugin. You can simply use it with the WooCommerce plugin to sell products on your store site only.
2) Regrettably, the single product pages and shop pages on our website are WooCommerce pages, Presently, there are no direct theme options available to disable page reloads when a product is added to the cart on the single product page.
However, we understand the importance of a seamless shopping experience and would like to offer an alternative solution. Our theme supports an animation popup feature that can be triggered when a product is added to the cart.
Moreover, our theme allows the integration of custom JavaScript, providing the flexibility needed to implement such customizations.
So you can achieve this using JavaScript or you can use any third-party plugins for this.
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I bought the theme, tried registering on the support site, but there appears to be some critical error. i send support ticket via chat 32868. Also after install i see this error: wolmart/framework/templates/woocommerce/checkout/order-received.php of 8.1.0 is outdated. The kernel version is 8.3.0 how i can update them ?
Still no answer for my ticket:(
Hello, @Zkkins,
We have already replied to your support ticket #32868, please check back our reply there and then reply back to it accordingly and please do not write here about the ticket response, you will always get the reply to your support ticket once it is resolved.
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Thank you, but despite your responses, my question remains unresolved. One of the issues was indeed about registering on the support forum. The second one is also unresolved, despite the numerous emails sent. It feels like no one is reading them
Hello, @Zkkins,
We have again replied to your support ticket, please check back to our reply there and then reply back accordingly.
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when importing wolmart banners im getting this error “Security issue found! Please try again later.” please help
someone kindly help
Hello, @markmbichi1,
Please navigate to WolMart >> Theme License and unregister the theme from there and then re-register the theme with the same purchase code, after that try again.
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Hi,
When we apply the product and category looks in customizer, they don’t apply on the products/categories. They still look basic.
Hello, @teammicro,
Navigate to WP-Dashboard >> Wolmart >> Optimize Wizard >> Resources >> Disabled the option” Merge JS and CSS” and save settings.: https://postimg.cc/YLCNxdFP
If the issue still persists, then we request you to please contact us via our support system with your site WP Admin URL and Credentials along with the permission to debug your site so that we can have a look and help you to fix the issue on your site.
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