139 comments found.
Hello, Please deregister my purchase code, I moved domain. Thank you!
Hi! Please send us your purchase code by e-mail to support@parkofideas.com
Hi,
I have a pre-sale question:
Is the theme compatible with the “WooCommerce Products Per Page” plugin? I have a customer who really likes your theme but wants the option to list all products on a single page.
Thank you!
Hi! You don’t need a third-party plugin to do this. In the theme settings there is an option “Products per page” and you can also enable infinity scroll.
Hello,
We’re trying to register our theme but the Purchase Code is currently linked to the staging website we had set up.
We now need it to be active on the live website.
Our support has expired so we can’t create a ticket but we just sent a message.
Please assist.
Thanks
Hi! We have deregistered the old domain. Now you can register a theme on a new domain.
Thanks a lot!
Hello, is there an option to make the theme multilingual? What are the best and easiest to maintain options, that are supported by the theme and your recommendations?
How about the interface texts, is Loco Translate supported?
Hi!
The theme is compatible with the three most popular plugins for creating multilingual websites: TranslatePress, Polylang and WPML.
Also, in addition to one of these plugins, you can use the LocoTranslate plugin to translate the phrases built into the theme into different languages.
Hi, some pre-sale questions:
1- to translate to arabic which plugin compatible with theme Polylang or translatepress?
2- Can I share the product on WhatsApp?
3- After the period of support, what is the mechanism of update, still from the WordPress dashboard or do I have to download the update file from themeforest and then upload it to my website?
4- can I add a social login buttons?
thx
Hi!
1. The theme is compatible with both plugins.
2. Yes. You can see it on the demo site
3. The two methods you described are both available and lifetime.
4. You should use third-party plugin.
Hello, I’m having issues with the variation colors, where it changes picture when I press white gold lets say. How can I fix it? https://prnt.sc/CLFMPuExjjLs
Hi! Please open a ticket here https://parkofideas.ticksy.com/ and give us more details. Our support team will help you.
I do not have support currently, I am planning to buy it, but I want to make sure you can fix it. Link to website: https://ares.lt/parduotuve/
Update theme to the latest version 3.30. You’re using a very old version
Can it break the website?
Make a backup just in case. Also update all third-party plugins, especially those that are necessary for the theme to work.
How do I update the theme? When I click “check for updates” it refreshes and nothing happens
Download the latest theme version from your ThemeForest account and install as new theme. WordPress will ask you to overwrite the current version of the theme to a new one.
Okay, I have updated the theme, so far more or less everything is good. But The feature that shows gold color in shop page is gone, was it removed because it was buggy or how can I add it? Also, now in product page, the title and price is centered, it was aligned left, I can’t find in settings where to change it.
Please open a ticket here https://parkofideas.ticksy.com/. Our support team will help you.
You can extend or renew the support period on the Envato website: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
I opened a ticket about my website issues and now the main page is broken, what is happening? https://ares.lt/
Edit: Nevermind, for some reason it was showing that it’s broken, but when I login to wp-admin it’s ok, sorry.
Hi! Please note that the maximum response time is one business day, but we try to respond faster. Also consider different time zones.
Hi! Yes. Elementor has options to use video instead of photos. https://elementor.com/help/section-background-video-options/
hello, my support expired, so i can’t open a ticket. But theme, and i ve a problem with updating theme and this should be not related at support period. So, this is the problem: i’ve sucesfully updated the theme to the last version, but seems is not possible update goldish core plugin to the last version. Everytime i click update button nothing happens, and still request update. Any idea how to solve it? or, maybe it’s possible to have the zip of goldish core plugin to manual install on wordpress? thnx
Hi! Uninstall the plugin and the theme prompts you to install it. The theme always installs the correct version of the plugin.
Presale question: Is the main menu only a mega menu? Or it can be also a normal menu (without the full width submenus)? Thank you _
Hi, how can we change the icons in the mobile menu? For example we can’t find a way to choose different icon for hamburger menu.
You can change all icons except the hamburger in the customizer. Please ask your questions here next time: https://parkofideas.ticksy.com/
Hello Team, I can’t show on the shop page filter by attribute. Default filter is only by price. Can you help me?
Thank you!
Hi! Please open a ticket here https://parkofideas.ticksy.com/
Our support team will help you.
Hi, is there a way to setup typography for the theme? I mean settings for body text/headers/links etc. Now we can only change font that is used, but not the weight/size/spacing and the settings in elementor doesn’t affect everything.
Hi! The theme uses many different styles for the different blocks of the site. All block settings are carefully thought out by the designer. If we put the settings of each block in the Customizer, the theme would be impossible to use. Customers who want to change the theme style can easily add a couple lines of custom CSS.
a quick question: if i ve the main site with your theme, and i create a 3dr level domain for a sotre selection (for example outlet), ive to buy 2 license or not? Thnx
Hi! According to the Envato license, one license is purchased for one site:https://themeforest.net/licenses/terms/regular
Hello again, I have downloaded the demo now. I do not have the feature: Bought With showing on my site vs the Demo you advertise?—you say there is Bought With 1 and Bought With 2 as styles, but how do I get them to show on the product pages like you have in Demo? I tried with upsells and Linked grouping box, but it gives a different look and no Thumbnails! Could you advise how I can exactly the same as what is in Demo store. TY.
Please open a ticket here https://parkofideas.ticksy.com/ and give us more details. Our support team will help you.
All I need is a basic yes or no answer. I will ask again, does your Frequently Bought With you demonstrate as two styles, as advertised on the Demo, need another bought plugin to work on your theme?
You need install the plugin “WPC Frequently Bought Together for WooCommerce”: https://wordpress.org/plugins/woo-bought-together/
The theme is compatible with it
Ok I got that to work. Thanks.
but it is not compatible. Lots of issues trying to get it to save with 3-grid style really conflicting with your theme in various layouts. I will have to open a ticket.
https://parkofideas.com/goldish/demo/shop/diamond-vine-ring-in-platinum/
https://parkofideas.com/goldish/demo/shop/diamond-vine-ring-in-platinum/?set=60
Theme is up to date. . Also the option “Ship to a Different Address” with checkbox is not showing on my checkout page? It shows on the demo checkout page? Is there a way to enable this please? or we cannot checkout! I could not find a way to edit this. TY.
Please open a ticket
Very very helpful author with fast responses to all my questions! Can highly recommend the theme to others!
Hi! Can you help me on how to use the AI inspiration picture pack? From my understanding, once we publish the website the pictures in the demos go away automatically and we have to fill them ourselves or are we allowed to keep the stock pictures? If we are not allowed then how can we use the AI tool to produce the pictures?
Hi! The images from the AI inspiration picture pack are free to use. You can also generate your own images using the prompts for midjourney, which is located in the archive with the theme. But you need to replace the images from the demo site, or you can purchase them, for example, on shutterstock using photo search.
Do you guys happen to have the links to all the images on the website? I’m planning on purchasing them and it would make it a lot easier as I have to otherwise search each picture one by one
Unfortunately, we did not save the links.
Need to release old domain URL attached to the purchase code? We need it released please. How do we get in touch to do this?
I have sent an email with the purchase code that needs revoked. thanks
Hi! Answered by email
Hello, I’m planning on buying the theme. We are planning on selling rings, but I don’t see special ring sizes in the template. Can those be added to the template?
For example: https://ibb.co/Q9r5gVB
Hi! Yes, of course. You can add any attributes and any values.
Hi again! Sounds good, but is there anyway you guys can customize that for us and also deploy the website once purchased for an extra fee etc? Since you guys made the template I think you would be the best person to edit it as well.
I’am sorry, but we do not provide paid services for customizing the theme. We are exclusively involved in the development and improvement of our themes. And we don’t develop or customize websites for customers. Try looking for a specialist on freelance exchanges such as UpWork.
Got it, thanks for the fast response anyways!
Why does the slide automatically expand when I set the size of the top logo to less than 140px, I don’t want that!
Please open a ticket here https://parkofideas.ticksy.com/ and give us more details. Our support team will help you.
Hello My name is David Rodriguez, I bought the Goldish template a few months ago, and it is giving me a very strange error. When updating the version of Goldish, now no product appears in the different categories of the web. That is, before each category appeared with many products, and now nothing appears when entering. However, when changing the template, it allows us to access all the categories and products without problems. The website is: joyeríadasil.com I need help and an answer, please. Thank you.
Will there be a Black Friday discount for this theme?
We have not yet decided whether we will make discounts.
