10939 comments found.
Hi,
Isn’t there a better way of updating room inventory?
Manually adding a booking under Accommodations > Bookings just to decrease room inventory is so timewasting. Because as an accommodation provider, other people book via OTA’s eg. booking.com, Airbnb so taking the booking details from there and manually entering them in the Bookings settings on my website is so difficult to manage.
Don’t you have a calendar which one can update from? Where you select the room or rooms and decrease or close the room for specific days?
Hello,
No, unfortunately no, you have to manually update the room availability.
Hi, I am thinking of purchasing this but need to do the following: 1. On the home page I need to have a video. 2. On the home page, instead of the menu bar sitting on the video, have it above the video. 3. Change the fonts of the menu and headers and text. 4. Change colors of fonts and backgrounds. Is this easy to do? If yes, how? Thanks.
Hello,
1. The theme comes with WP Bakery so you can use that to build your own home page.
2. Can you clarify this question please? Are you referring to the primary navigation bar?
3. The theme uses Max Mega Menu to render the navigation so you have full control of the look and feel of the navigation through that plugin’s administration interface.
4. You can change the look and feel of the theme through Appearance -> Customize
To learn more about the theme please also look at the theme’s documentation found here: https://themeenergy.com/themes/documentation/wordpress/book-your-travelOr if you have further questions please do not hesitate to ask.
Thanks,
Hi, thank you. For 2. I meant as follows: if you go to the “Travel Giide” demo, you see a menu bar with “WHAT TO DO | WHERE TO GO | BOOK YOUR TRIP | OFFERS”. I want another bar above that with “FAQs | Brochures | Call Us”. is that easy and how would I do that?
Hello,
you can drag & drop menu items, change layouts as well as choose from several different header layouts easily.
Pre Sales Question
I am planning to build a Site for a Tour operator who is operating in two countries and im looking for the following
The tour operator operates differently in two countries – First country they sell tour packages covering all experiences and it includes transport, accomodation and costs for each destination which is packaged into the price. The other country they only sell Resort stays and airport transfer (Packaged together). Can this theme achieve both type of bookings?
Also hope this works with Woocommerce and the products can be added as like the usual woocommerce product entry.
Lookingn to have Direct payment and Inquiry on each of the tour package or resort
Hello,
You would need to create a tour object for each of your packages. The tour itself would need to describe what it offers within its content.
Here is an example of a tour: https://themes.themeenergy.com/bookyourtravel/tour/zagreb-city-tour/ You will find the theme documentation here: https://themeenergy.com/themes/documentation/wordpress/book-your-travelThe theme uses WooCommerce for payment processing. You do not add tours as products. Instead, your tours are payed for via WooCommerce via the integration built into the theme (the theme creates a variable WooCommerce product for each of the theme’s 4 custom post types). Also, any payment gateway compatible with WooCommerce works with theme.
this the best travel theme i have one question i want to change the name of this:
LEAVE A REVIEW SEND INQUIRY how i can do that i want to change only the text
Hello,
Thanks for your kind words.
Please have a look at the theme documentation and in particular the following section to learn how to change a single word or phrase:
https://themeenergy.com/themes/documentation/wordpress/book-your-travel/#single-keyword-changeFacing issues in Book Your Travel theme, website is currently down my business is badly affecting, I have emailed you, submit you a ticket but only receive one reply, your support is very pathetic
Hello,
sorry to hear you are facing troubles. All tickets are usually responded to in less than 24 hours so I presume yours has been handled already.
Please please please reply why you are not solving issue? my customers cannot select date? submitted my login, your team checked 2 times still unable to resolve this issue. when or how you are going to resolve this issue??
Hello,
We are working on the issue and will have a response and fix asap. We thank you for your patience while the issue is being resolved.
Hello,
I have 2 sites with book your travel theme, and i face serious problem with spam registrations. I tried everything is suggested from you and everything i know for protection with no luck. Please check this issue because it’s very annoying and it causes serious problems with the functionality of the sites.
Hello,
Have you tried useing WordFence security to harden your WordPress installation?
In particular, please try disabling the WordPress XmlRpc feature: https://www.hostinger.com/tutorials/xmlrpc-wordpressHello,
Yes i’ve tried both with no luck. Also i’ve tried to alter the registration and login paths, i;’m using recaptcha, i’ve disabled the new registrations, i have installed the stop spammers plugin you recommended, but none of the is working. This problem started suddenly 2 week ago in both sites i have.
Hello,
Have you upgraded WordPress and any other plugins you are using to the latest versions?
Yes, it’s all updated to the latest versions.
We will keep this in mind. However, you are certain that you have disabled Xml RPC? Because a number of WordPress users have issues with leaving this open to registrations.
Yes, i know that it is disabled because when i check the site e.x www.mysite.com/xmlrpc.php, i get “Forbidden Access to this resource on the server is denied!”
Have you installed WordFence and followed their hardening recommendations including disabling XmlRPC via their recommended options?
Yes, i use Wordfence for all my sites and i followed the recomendations including disabling xmlrpc.
Hello,
There is only 1 place within the theme code that call the wp_user_create function.
This is found on line 106 in page-user-register.php
If you believe this is somehow being abused, you can remove the entire template from your theme directory.
I suspect it is your WordPress installation that needs to be hardened however.
Hello,
I’ve already commented line 106 with ¨// ¨ to disable it. Also i did the same to line 108. I know this is a way to stop the spam registrations, but no one else can register. I have the same problem with 2 of my sites running BYT, and i’m pretty sure my wordpress installations are already hardened enough. This problem started 30 November if it helps, and appeared only in my 2 sites running BYT theme. When i change this theme to another one, the problem disappears. So i assume that problem is with the theme.
We are unable to replicate this issue on our end unfortunately.
You can instead redirect users to register through the default WordPress registration form or by using a plugin like this one: https://wordpress.org/plugins/user-registration/I followed your instructions with no luck. For now i have disabled new registration disabling the code in the theme’s registration page, but i need the registrations. This is a temporary solution.
Hello,
As indicated, you can use a plugin like https://wordpress.org/plugins/user-registration/ to achieve the desired results.
Thanks,
Hello,
I used a registration plugin to do the job.
Thank you
Great to hear, have a lovely day!
Pre purchase question:
I have a motorbike rental business with accommodation. I would like to setup several booking scenarios.
1st scenario would be daily motorbike hire (with the option of overnight accommodation)
I would then like to set up two packages
3 days @ €320
5 days @ €550
This is a “per person” price and the accommodation can sleep upto 6 people. So, for example 5 people could book the 3 day package and price would be €1600.
Is this something I would be able to achieve with your system ?
Hello,
I would suggest using the tour type module and inserting three tours:
1. A daily hire + accommodation as an optional extra item.
You can find more information here.
2. A 3 day tour package
3. A 5 day tour package
An example: https://themes.themeenergy.com/bookyourtravel/christmas-new-year/package/german-christmas-markets/
Thank you
How do I import sliders?
I imported the file from the Slider Revolution options, and the import was completed, but the slider in Home Page still does not appear. The slider is there, but the background does not appear.
Also another question: Are there demo pages (contact us, about us, etc.) and how do I import them?
Yes i see the link already , but no demo pages in SampleData folder . And i founded theme not completely responsive on phone . Like slider homepage and some block backgrounds not appear completely. Is there solution for that ?
Hello,
the SampleData folder consists of many subfolders: Sliders, Widgets, Content, Menu styles etc.
The theme is fully responsive. In order to receive 1 on 1 support, please open a ticket at the help-desk: https://themeenergy.ticksy.com/
Thank you
Hello
problem with the response to theme was not actually related to the theme. This option “Disable responsive content elements” should have been removed from WPBakery plugin. then theme will be fully responsive.
I will open a ticket to request some help in adjusting the theme with the Arabic language RTL
Thanks
Hello,
Have you looked at the RTL languages section in the theme documentation?
https://themeenergy.com/themes/documentation/wordpress/book-your-travel/#rtl-languagesThis option in the theme settings If you choose it makes the site rtl for all languages . but I use the wpml plugin. I want the site to be in English. ltr, and when I change the Arabic language, I want it to become rtl. I wrote a ticket yesterday but no one has responded yet…
Hello,
Please keep in mind that per our support policy we do not do support on weekends.
Thanks,
hello , sorry if i don’t know that But my client has no patience. If weekend is over now, please respond to my ticket or find the solution here. thanks
Hello,
We will look into the issue and get back to you.
Thanks,
Hello, when I press filter button, before the results a text appears in the results web page. How can I disabled it?
This is the text>
places_available_fields SELECT SUM number_of_available_places FROM w47fa_byt_tour_schedule availabilities INNER JOIN ( select d.the_date from ( select adddate(%s,t4.i10000 + t3.i1000 + t2.i100 + t1.i10 + t0.i) the_date from (select 0 i union select 1 union select 2 union select 3 union select 4 union select 5 union select 6 union select 7 union select 8 union select 9) t0, (select 0 i union select 1 union select 2 union select 3 union select 4 union select 5 union select 6 union select 7 union select 8 union select 9) t1, (select 0 i union select 1 union select 2 union select 3 union select 4 union select 5 union select 6 union select 7 union select 8 union select 9) t2, (select 0 i union select 1 union select 2 union select 3 union select 4 union select 5 union select 6 union select 7 union select 8 union select 9) t3, (select 0 i union select 1 union select 2 union select 3 union select 4 union select 5 union select 6 union select 7 union select 8 union select 9) t4 having the_date between %s and %s ORDER BY the_date ) d where DATE >= DATE ) group by d.the_date order by d.the_date ) possible_dates ON ( (possible_dates.the_date > DATE AND possible_dates.the_date <= DATE ) OR ((availabilities.end_date IS NULL OR availabilities.end_date = ‘0000-00-00 00:00:00’) AND possible_dates.the_date <= DATE AND ( DATE BETWEEN ‘2023-11-30’ AND ‘2025-11-30’) ) ) WHERE 1=1 AND availabilities.tour_id = w47fa_posts.ID AND (the_date BETWEEN ‘2023-11-30’ AND ‘2025-11-30’)
Hello,
can you please specify what theme version and php version you have installed?
Thank you
my wordpress version is 6.0. is it safe to update to 6.4.1?
Hello,
yes, it is.
Thank you
Hello. How can I add a Captcha to the Inquiry Forms? Thx
Hello,
you can add a Captcha at Appearance > Theme Options > Configuration settings.
Thank you
I am using the paid version of Rank Math SEO plugin, but I am having difficulty adjusting it with my theme. I received the following communication from the plugin side. Please advise me on how to integrate it successfully.
“You are using custom fields to enter the content, not the default editor. Since your theme is not compatible with our plugin, it will not be able to read the content from your theme’s custom fields. You can get in touch with your theme’s support and ask them to integrate our Content Analysis API into their theme to make it compatible: [Content Analysis API](https://rankmath.com/kb/content-analysis-api/)."
Hello,
no SEO plugin is able to read content that is located outside of the native WordPress default editor which is an unfortunate plugin limitation.
This however, does not mean that google will miss your content and/or index your site insufficiently. It is only a plugin limitation that does not translate to actual, real-life SEO.
presales question: 1. Does it support room booking for single / double / dorm hall 2. Rates with per night/per day 3. Taxes with GST, Inr currency 4.Manula booking from admin for customers 5. support for woocommerce payments 6. Discount coupons support? 7. Customer Booking form wiht extra fields? 8. Option to pay advance while booking by customer say 20%? 9. does it support Pdf invoice send to customers 10. sms / email notifications support? if everything is supported i m ready to buy this plugin i need a long support from you team has a wonderful frontend demo, but i dont see any admin demo to really go for this product, pls reply
Hello,
1. You can create as many bookable room types as you wish.
2. Accommodations can be priced per night, week or month.
3. You can use the native WooCommerce settings to add a tax to the price.
4. Included.
5. WooCommerce is used for payment processing, yes.
6. Only cart (to reduce total price) coupons.
7. You can add fields to the booking form from the admin panel.
8. Deposits are included.
9. No.
10. Email yes, sms no.
There is no admin demo available, but you can take a look at the user manual that includes most admin screenshots as well as in-depth information about how the theme works:
http://themeenergy.com/themes/documentation/wordpress/book-your-travel/Thank you
Good morning, I am interested in your theme for a car and van rental company. I wanted to ask you two questions before purchasing:
Are the features of the cars that are activated by the filters customizable from the panel, or are they fixed? To clarify, I would like to filter, for example, by “payload,” or by “cargo bed length,” or for a specific feature, such as a “refrigerated van.”
I saw in the demo that the reservation ends up in the WooCommerce cart. Is it possible instead to set it up so that it’s not a reservation but a simple “availability request”?
Thank you for your response, and congratulations on the excellent graphic work of the theme.
Hello,
these items are not fixed. You can create as many unique car tags and use them as search filters as you wish.
This too is an option: reservations can either be paid for on the site or instead of taking the user to the cart, the booking data can be transmitted over email as an availability request.
Thank you very much!
When email sent to our address from “Send Inquiry” the email is always sent to our Junk Folder. We are using Outlook Desktop and we have white listed the domain and email address which is our own domain.
Hello,
Have you talked with your webhost with regards to SPF, DKIM and DMARC? https://www.cloudflare.com/en-gb/learning/email-security/dmarc-dkim-spf/
Hello, I’m trying to use Elementor to edit my website, but the theme isn’t allowing it, please help me. Thanks
Hello,
the theme is fully compatible with Elementor. Simply create a new page via Pages > Add new, and then click “Edit with Elementor”. can also enable editing of content types via Elementor > Settings.
If you will have any further questions please open a ticket at the customer help-desk: https://themeenergy.ticksy.com/
Thank you
I liked the theme. What about the content now on my website, pages, hotels, etc.? Is there a way to preserve the content if I change the theme? Also does it support the Arabic language? I use the WPML plugin, but the theme must support writing and images from right to left (RTL) . THANKS
Hello,
you will most likely need to insert your content again. The theme is fully compatible with WPML and is also RTL ready.
Thank you!
hello! I ask you a question. I have rooms with different prices depending on the season. For example, from December 1 to 7 they have one price, and from December 8 to 30 another price. But if someone wants to book, for example, from 8 to 15, the system does not allow it, but they can only book from 8 to 10, and another reservation from 11 to 15. (https://alcama.net/waira/hotel/single-bano-privado/)
This is not comfortable or intuitive for the user. Can it be resolved? I am doing something wrong? Thank you so much!
Hello,
please make sure to insert vacancies correctly so that the half-day gap in between seasons does not get created.
Your vacancies should be like this:
December 1 to 8 50$ December 8 to 30 100$
This way a guest that would check out on the 8th would pay 50$ for that last night whilst a guest that would be staying overnight or check-in on the 8th would pay 100$.
i like your theme so much, but i have a few Q plz. 1- i need to use it on my website https://ancientegypttours.com/ , can i do it but keep the tours data or i should re-enter it again? 2- some of my trips have multiple prices, can i do it here ?
Hello,
1 – you will most likely need to re-enter the data again.
2 – tours can be priced per adult/child or group. You can also set seasonal rates and create surcharges that can act as packages. Please find more information here:
https://themeenergy.com/themes/documentation/wordpress/book-your-travel/#tour-pricing-settingsThank you
Some tours include accommodation packages in 3-star, 4-star, or 5-star hotels. Is there a possibility to add more than one price for the same trip based on the type of accommodation? something like this: https://ancientegypttours.trekksoft.com/en/activity/book/310011/10-days-cairo-hurghada-holiday-4-destinations
Unfortunately not, however you can achieve a similar effect by using extra items:
https://themeenergy.com/themes/documentation/wordpress/book-your-travel/#extra-itemsDoes the carbooking theme have a minimum days booking option ?
Hello,
yes, it does. You can find it inside the “Booking” tab in the “Extra information” panel.
Thank you
