36 comments found.
Hello,
WPBingo Product list Elementor widget don’t seems to work fine with WP 6.9. Images are show in double.
Could you please udpadte your plugin ?
Thanks
Thank you for your feedback!
We have released a new update to fix this bug, you can download and use the latest version.
Thank you for the quick fix !!! It helps 
It dont’t seems to work :/ Check on the homepage : https://jeuxetsens.fr/
Thanks for your feedback!
Please send support requests via the link: https://wpbingo.ticksy.com/
Our support team will check for you.
Best regards.
It worked after vanishing cache
Thank for your feedback!
Hi, I have an issue with the theme. I can’t get the Wpbingo Countdown Product widget to work. I couldn’t find anything about it in the documentation. Could you please help me?
Thanks for your feedback!
Please send support requests via the link: https://wpbingo.ticksy.com/
Our support team will check for you.
Best regards.
hello sir , i purchase that theme and intsall it on demo server, after completed the project i move that file to another domain . but all changes are automatically reset . is it supported for one domain or is their anything else for that issue?
Thanks for your respond!
Each regular license can only be used for one live website. This is the rule of evanto.so then this theme uses or activated on a demo website which is a subfolder of a another domain .?
so that this theme is only activated for 1st subfolder of a domain .. if we move the website file to another 2nd domain then it will be not activated for that 2nd domain right ?
You can still use the new domain name but must cancel the old domain name.
For example i use this theme on ( www.abc.com/pixi ) , after completed i will move the file to new domain that is ( www.pixi.com ) and i also change the old links in database and files also . so is that still activated for ( www.abc.com/pixi ) domain ?
Yes, you can do that.
Home page Header will not change and showing this error “File Permission Issues We were unable to modify required files. Please ensure that /home2/webctdn1/public_html/pixiethreads/wp-content//uploads/ has the proper read-write permissions, or modify your wp-config.php file to contain your FTP login credentials as outlined here..”
Thanks for your respond!
This is an issue related to file and folder permissions, please contact your hosting provider. They will check and configure for you.Hello, my theme didn’t receive more updates since february 2023, I download the files from themeforest and replace the outdated files but wpbingocore plugin makes my website crash. My server has PHP 8.1. The error shown is “Deprecated: strpos(): Passing null to parameter #1 ($haystack)…in /wp-includes/functions.php”
Thanks for your respond !
Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.Hello, my theme didn’t receive more updates since february 2023, I download the files from themeforest and replace the outdated files but wpbingocore plugin makes my website crash. My server has PHP 8.1. The error shown is “Deprecated: strpos(): Passing null to parameter #1 ($haystack)…in /wp-includes/functions.php”
Thanks for your respond!
Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.Hello @wpbingo, I tried to submit a ticket but I don’t have support. Please check the files in themeforest because the modified date of plugin wpbingo_core is 2021. I think that is the problem.
Thanks for your respond!
However we have not received any of your support requests: https://prnt.sc/TzKLtNyC0RoC Please check again.Hello @wpbingo. When I tried to submit a ticket the website said “Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.”
Thanks for your respond!
Your support plan has expired, please renew your support plan and send us a support request. Best regards.Hello, but the files are outdated. I can do the update but the files are wrong
Thanks for your respond!
Please download the latest version from themeforest and replace the outdated file.Hello wpbingo, I replaced the outdated files but the plugins wpbingo core and slider revolution are older version actually. Please fix this and let me know
Thanks for your respond!
Try updating the wpbingo plugin and slider revolution from the latest version you downloaded.Hello wpbin, I update the plugins but both are outdated, please upload the latest version on themeforest
Thanks for your respond!
We have the latest update. Now you can download.Hi there’s a problem with the plus and – on the product page. In europe, the plus sign comes after the -. Do you know how to change it ?
Thanks for your respond!
Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.Hi, since the purchase, many things are not ok. Product filters are not working. Indeed same thing for search with ajax. Could you please give help ?
Thanks for your respond !
Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.Hi, sorry but Kidsy is not in the list… How to do ?
Hi, Please check again : https://prnt.sc/jZ9e94AIzM3r
very good theme but no more update since November 2022 and obsolete woocommerce files woocommerce warning and there are many errors kidsy/woocommerce/myaccount/form-login.php version 4.1.0 is obsolete. version noyau is 7.0.1 kidsy/woocommerce/order/form-tracking.php version 6.5.0 is obsolete. La version du noyau is 7.0.1 kidsy/woocommerce/single-product/add-to-cart/external.php version 3.4.0 is obsolete. La version du noyau est 7.0.1 kidsy/woocommerce/single-product/add-to-cart/grouped.php version 4.8.0 is obsolete. La version du noyau est 7.0.1
Thanks for your respond! You can submit a support request via the forum: https://wpbingo.ticksy.com/ , our support team will keep you updated. Or you can wait for our next update.
Hi mapetitefea ! Currently this item has an updated version, please download the latest version from themeforest and replace the outdated file.
Hello, thank you everything works after the update manually. Why there is no automatic theme update that would be great. Thank you very much for your answer
Thanks for your respond! Automatic updates can affect what customers have customized. So it is not included.
Theme isn’t work with PHP 8 version
Thanks for your respond! Theme works fine on php 8. Maybe you are having problems coming from a third party. You can send us a support request via the link: https://wpbingo.ticksy.com/ We will check for you.
I am getting this issue on server that is running on php8 https://snipboard.io/2v0gj7.jpg i am unable to access the Theme options
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
I just downloaded the theme zip file from theme Forest. I get the following message when I tried to upload the theme.
“Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.”
Thanks for your respond! Please find out here: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Dear developer,
We are experiencing page loading issues in mobile devices, not loading properly. It has a PageSpeed Insight Mobile Score of 7 to 12 but your demo page mobile score is 70. We have done this test after importing a fresh demo.
There are 2 links of same demo homepages please check both and resolve it.
https://demo.kidsrall.com https://wpbingosite.com/wordpress/kidsy/If you want I will provide you with a fresh install of WordPress or you can install the theme demo yourself to solve this problem.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Why you not responding in ticket?
Thanks for your respond! We have responded to your request for support. Please check the ticket.
Thanks for your respond, please check the ticket section again.
Thank for feedback!
Are you using Elementor?
Yes, we use Elementor to build this item.
Hi, when I preview your demo it seems that your home is defective in terms of speed. When I click on the logo of the theme, the homepage is downloaded in a second but not compeletely. After 10 seconds or up to 40 seconds later the banner or slider, you name it, appears on the homepage. In other words, it sometimes takes 40 seconds to download the homepage completely. Thats what happens when you click on homepage and wait. However, if you click on homepage and scroll down or click on somewhere on the homepage, downloading banner of slider of the homepage is downloaded sooner. Take a look at it. If you can solve this problem soon, I will buy your theme. Or just tell this is the way it works and cannot be fixed.
Thanks for your respond ! We have installed lazy loading for the demo. You can deactivate this feature when you use the theme.
Hello! I am trying to add a theme I’ve purchased to my Shopify account but I am getting this message: zip does not contain a valid theme: missing template “layout/theme.liquid”
What should I do?
Thanks for your respond ! This is an item of wordpress. Not for shopify.
Hello! I’ve buyed this theme and now I’m trying to open a support ticket, but Kidsy Theme is missing from Product or Category list from here: https://wpbingo.ticksy.com/submit/ . How I can open a support ticket?
Later edit: This theme is on the list, is ok now.
Thank for your feedback!
look grate can i buy psd for this? how?
Thanks for your respond ! However this item’s psd is not available.
Hello
How do I enter the shipping tracking information when an order arrives? How will I use the system in the image below?
Thanks for your respond ! You can get order information in my account: https://imgur.com/7iHh045 And enter the order id in the tracking form.
I’m trying to edit the bottom of the website that is, the footer, but I don’t see the change. They simply don’t change. I’ve deleted both the cache and nothing
Thanks for your respond ! Maybe the homepage you use is having its own header + footer configuration. Please see instructions here: https://wpbingosite.com/document/kidsy/#wpbingo_framework_page
Hi, does it support RTL ?
Thanks for your respond ! Yes, Kidsy supports full RTL.
