951 comments found.
Hi, I have just submitted a support ticket regarding the need to transfer my license from the old domain to the new one due to a recent domain change. The ticket includes details of the old and new domains, as well as my license code.
Your prompt assistance in resolving this matter is highly appreciated, as it is crucial for the proper functioning of my website. I look forward to your prompt response and thank you in advance for your support.
Hello I wanted to install the theme but it asks me to change the domain name I am on the same domain name that you indicated.
I’m on the same domain name, can you please keep them so I can reinstall it.
Hello,
Please create a ticket via the support tab!
Thanks!
I have tested the iframe of a video of your demo site. A scrollbar is added to the right side of the iframe and looks worse on mobile devices. Is there any solution to this? Then I am interested in purchasing your theme. Please reply to me.
Hello,
It is a very small part of the sharing feature.
I will send this report to our developers for them to check and review.
Thanks!
Hi, I need prevent access to video from souce code. In youtube video source code show embed code from youtube, and self-hosted video show the full URL. How I can hide these details from the source code?
Hello,
There is no way to hide those links, when using a Youtube iframe, that means it will have to appear in the code and in various ways everyone can know the video link.
With self-hosted videos, you should use this feature to block downloads and use of that video link on other websites: https://vm-demo.beeteam368.net/documentation/#block_direct_file_access
Thanks!
I have my own site, how can I use this on my existing website? Can I use it as pay per view on my site? I have videos that I want to sell as downloads.
Hello,
Every WordPress theme has its own data structure. Cannot give you any advice.
If you need in-depth support, please create a ticket through the support tab.
Thanks!
but my theme i use it before on moneytradetime.com and i activated there, only for testing, then i delete it but i have problem now for allplaylist.com when i install theme they keep saying cant because still active with moneytradetime.com , but this domain i delete it, so how can i deactivate the license from moneytradetime.com
hi I change my domain name how to?
Hello, I am using this amazing theme for Podcast and News Magazine, can you consider making a theme demo more audio-focused to use with other wordpress podcast hosting services like blubrry, other audio hosting services like mixcloud and some advanced blog features too? Thanks a lot in advance and when can we expect more new demos? 
Hello,
Unfortunately, VidMov does not have any plans with these services nor is there any research with them.
Therefore, we cannot give you any advice in this case.
If you need help, please create a ticket through the support tab.
Thanks!
elementor and redux kill this theme speed
Hello,
Redux and Elementor are two plugins with millions of downloads and used by a wide variety of themes.
Thanks!
Please Help – Customers who have a PAID subscription can’t watch premium videos because it keeps asking them to join a plan. They already have a plan and are logged in but still are being prompted.
Hello,
Please create a ticket through the support tab.
Or simply check your cache plugins… Most likely you are caching even if the member is logged in.
Thanks!
rtMedia plugin for Buddypress is conflicting with the theme video and audio player. please any code snippet code to solve this issue?
Hello,
VidMov does not have any support with the rtmedia plug-in at this time.
I recommend that you create a support ticket to see if our technical support can help you in this case: https://themeforest.net/item/vidmov-video-wordpress-theme/35542187/support
Thanks!
what plugin did you use along with buddypress for media upload in your Demo website?
Hello,
Those are Youtube videos. More precisely, this is a support from WordPress: https://developer.wordpress.org/advanced-administration/wordpress/oembed/
VidMov just intervenes and applies VidMov’s player to those videos so viewers can scroll and play the video.
Thanks!
Check out the below code if it is still correct to implement for code snippet pls
add_action(‘wp_enqueue_scripts’, function(){ wp_enqueue_style(‘beeteam368_css_mdaelme’, WP_PLUGIN_URL . ’/beeteam368-extensions-pro/inc/pro-player/assets/player/mediaelementplayer.min.css’, [], ‘2.1.1’); });
Hello,
A project will have hundreds of thousands of different lines of code.
This is just a comment area and I am not a developer to advise you. You should create a ticket through the support tab.
Thanks!
How can I post a buddypress group on a homepage or any other page?
Is it possible to revoke a license on a domain? I registered a domain and installed the template on it, but right after we decided to change the domain name,. Now that I want to activate the theme on this domain, I get an error that the theme is registered to another domain.
Hello,
Please create a ticket through the support tab and provide your purchase code. Our technical support will help: https://themeforest.net/item/vidmov-video-wordpress-theme/35542187/support
Thanks!
Good evening, could I unlink the registration code of my old domain, I no longer have access to that domain and I want to use it on another domain, thank you and sorry
Please create a ticket through the support tab, our technical support will help you.
Thanks!
I have a question, can this theme be configured to limit the number of videos that can be uploaded per created plan?
Example
I create 3 plans where each one allows a certain amount of possible videos to be uploaded depending on the account they buy, is that possible with this theme?
Hello,
Unfortunately, VidMov doesn’t have that feature.
If you are interested in our customized service, you can create a ticket through the support tab for further advice.
Regards!
Do you support crypto payment gateway when buying membership subscription or myCred credits?
Hello,
You can buy myCred points through WooCommerce: https://vm-demo.beeteam368.net/documentation/#woo_mycred
With ArMember, you can use its PRO version to get add-ons that support this: https://www.armemberplugin.com/documents/woocommerce-support/
Then search Google with keywords: https://www.google.com/search?q=crypto+payment+gateway+woocommerce
Hope it helps you!
Thanks!
Hello i’m interested about your amazing theme, i just need add preview for embed videos, when be available please ?
Even though I add a long text from the add video section, it shows part of the text and deletes the rest. It should have hidden the text inside with the show more section. Could you please help?
Hello,
You should create a ticket through the support tab: https://themeforest.net/item/vidmov-video-wordpress-theme/35542187/support
Then provide a more detailed description so our technical support can review and help you.
Thanks!
PreSale Question
I didnt notice any Video- PictureInPicture (Where the video still plays after you scroll down, the video minimizes and plays in the corner, until you scroll back to its original position at top of the webpage)
or the video can still play in the corner even if you go to a different page.
Does this theme have Picture In Picture?? If so can you direct me to an example of it .. because i dont see it in the demo
Hello,
Please create a new ticket via the support tab!
Thanks!
I just want to know if you have it? If you dont, just say so.
Hi, I am using home 3 https://vm.beeteam368.net/home-page-demo-3/ and there I can select category, genres, etc. Q1: can I multiselect in genres for example show me action, drama, comedy? Q2: I have 50 subcategories under themes – is it possible to display it in more columns? Somehow this, does not looks right … https://ibb.co/Z1zDwd5 thanks for answer
Hello,
Please create a new ticket via the support tab!
Thanks!
