1667 comments found.
I have a big problem, the quiz section gives me a non-existent page and I don’t understand why
Hi We will check and fix this issue soon. Thank you.
Hello,
I have a web optimizer and it found several pages that are not in the page section of worpress, for example, /courses/sample-course/lesson/contouring-2/
I would like to know where these pages are stored. In the database? or somewhere else?
Thank you!
Hello
Lessions are created in Course.
Regards.
sample-course is not shown in the course list, how this can be shown on the web?
Hello
Please open a support request here https://thememove.ticksy.com/submit/, then we will check and find a solution for you.
Hello.
I want to know if on last updates you changed some permissions on dashboard frontend.
I was using tutor code to show a page that echo a shotcode, but now page is blank. it was working few updates ago.
https://docs.themeum.com/tutor-lms/developers/editing-tutor-dashboard/#adding-new-linkon hello theme the content appear
nevermind. I got it
same content repeating 3 times. on dashboard principal page. any idea why?
Hello
Please open a support request here https://thememove.ticksy.com/submit/, then we will check and find a solution for you.
Hello, In your main demo the log in and Sign up are modals . I have tried to import the same demo but am not getting the same modals .Is there extra plugin and CSS and JavaScript that ha been used on the live demo ? > >https://live-edumall.thememove.com/
When I renew the support does that mean I am going to receive latest third party assets files- Tutor LMS Pro? Envato has indicated that Item support includes: 1. Availability of the author to answer questions 2. Get assistance with reported bugs and issues 3. Help with included 3rd party assets
Hello
Because you purchased Edumall, you will receive Tutor Pro updates included with Edumall updates.
If you need assistance, please open a support request here https://thememove.ticksy.com/submit/, then we will check and find a solution for you.
Regards.
okay. what about this : In your main demo, the log in and Sign up are modals(When someone clicks log in – a pop up window appears]. I have tried to import the same demo but am not getting the same modals .Is there extra plugin and CSS and JavaScript that ha been used on the live demo ?
Please open a support request here https://thememove.ticksy.com/submit/, then we will check and find a solution for you.
Hello, I’ve noticed several bug reports where support requests ‘site credentials’ from clients. I’m a bit apprehensive about investing significantly in a theme only to find potential clashes between plugins or unexpected malfunctions. With numerous plugins available in this theme, I’d like to ask the community:
- for those who’ve successfully built an operational online course website using this theme, could you share a complete list of activated plugins that seamlessly integrate with the theme, avoiding any error triggers for teachers and students?
Hi, I need to import black demo theme! Tank you
Hi,
Please contact my support team at https://thememove.ticksy.com and provide your site’s admin credentials, my team will check it for you.
Regards
Hi:
This is a pre-sales question. The details say the theme comes with these premium plugins for free: Tutor LMS PRO, Contact Form 7, Paid Membership Pro.
My question is, are these plugins free forever or after the first year (or x days) I have to purchase a plan for them? I ask because these plugins can get expensive quickly and I need to factor that into my costs.
Thanks!
Hello
The plugins are just bundled with the theme, so, we are not able to re-distribute the licenses to our customers because of the copyright.
Regards.
I understand the plugins come bundled and that I don’t get individual licenses. However, are these fully functional versions or do I need to go and pay separately to get the full features? Thanks!
You need to purchase a plugin license to get all the features of other addons.
ok thanks!
Hello, Is it possible to translate the entire theme to german without using Loco or any other translation plugin?
Hello
You can. However, we recommend using the Loco Translate plugin as it is the easiest way.
Regards.
Hello, so can you just tell me how to do it?
Hi,
Please contact my support team at https://thememove.ticksy.com and provide your site’s admin credentials, my team will check it for you.
Regards
Hello Author, I can not preview of demo themes ? Are you check your demos pelease? Thanks.
Hello. We have fixed the Demo issue.
what if i have an existing theme
Hello. I don’t know what you mean. Can you describe in more detail?
i mean what if i have a theme installed on my wordpress and i do not want to use this theme, can i still use the LMS functions?
Also can i create a membership subscription
the demo link is not working
Hi there, I Updated the Theme for the newer version 3.5.8. Thought this is the new update that has the new icons including “TWITTER new icon (X)”
- It’s bugged!, after update all the social icons gone.. Showing italic box with half filled.
What’s happening?
Hello
Please clear the plugin cache, browser cache and check the problem again.
I Am not using any plugin for social icons, am referring to the new icon that you updated in the newer theme version and comes with the theme. cleared all caches, tried different browser.. same result.
Broken Icons…
I also didn’t find the new icon in Edumall theme demo as well: https://edumall.thememove.com/main/
If you updated social icons, you would have to update your theme demo too no?
Hello, Please open a support request here https://thememove.ticksy.com/submit/ or send an email to support@thememove.com. We will help you check and fix the problem immediately. Thank you.
Update: Support team solved the issue. Thanks
Hello the certificate is not there for students to download. when is the next update coming?
Or can you please do something about it asap as I need that urgently
Hi,
Please contact my support team at https://thememove.ticksy.com and provide your site’s admin credentials, my team will check it for you.
Regards
Hi there, when are you going to update TWITTER new icon (X)?
- Edumal 3.5.4
It’s still the outdated old logo even on the latest Edumall version 3.5.5
Hi
Thank you for your comments. We will update this new icon in the next version.
Thank you.
Looking forward!
I just went through all the themes by ThemeMove and looks like the whole themes has the old Twitter icon.
Hopefully, this won’t take any longer
Hello, this is a presales question: I intend to buy this week for a project, but here are my inquiries and concerns:
1. I just bought an education theme and the reason am not going to use it is because, when an instructor sighs in, it shows a WordPress dashboard icon at the top bar. I dont want this; i dont want both the instructor and student to see any of these WordPress edit top bar options< CAN EDUMALL GUARANTEE THAT?
2. During registration, this former theme does not send email to instructor to confirm their registration and advice them to start creating course (CAN EDUMALL SOLVE THAT)
3. I want to add a community feature so that both instructor and students can follow each other and create several activities like public groups, like posts, feeds, etc (CAN EDUMALL DO THIS?)
4. Any discount for a new buyer on the $69?
If EDUMALL can address these concerns, please let me know so I can go ahead and purchase.
A frustrated developer.
hello, i have purchased, but i dont see paid membership pro plugin, and cannot add demos, only can apply Main demo, but i need the others
Hi,
Please contact my support team at https://thememove.ticksy.com and provide your site’s admin credentials, my team will check it for you.
Regards
Hi!, just a moment ago I bought 2 licenses instead of 1 by mistake, Can I ask a refund for one of them please?. I haven’t made any download yet. Thank you.
Hello!
You can create a refund request here: https://themeforest.net/refund_requests/new
Ok, thank you very much!!
Can I check admin demo page? How to sign in?
Presale Question: Does edumall support or works with Learndash?
Hello
Unfortunately, Edumall does not support compatibility with Learndash.
Thanks.
Hi, two new bug reports.
(1) The customizer option for ‘boxed’ layout there are two areas for (Boxed Mode Background) both background options affect the exact same area, instead of one change. the body and one changing the content area.
(2) The tutorlms pages, the global option to disable breadcrumbs don’t work on those pages.
Hi,
Please contact my support team at https://thememove.ticksy.com and provide your site’s admin credentials, my team will check it for you.
Regards
One more doubt. the included tutor LMS Pro plugin has all the functions
Like when we purchase TUTOR pro we get 19 + Premium Add-ons like Certificate Builder
Course Bundle
Notification
Assignments
Google Meet
Multi Instructor
Reports
Content Drip
More…
And
25+ Integrations
Will this Tutor LMS pro has same all add-ons and functions