89 comments found.
Hi there,
I wanted to confirm if the theme currently supports the “Add to Wishlist” feature for products, or is this functionality not included?
Thanks!
Hi there,
Thanks for purchasing.
Add to wishlist is included into the theme. Please feel free to submit a ticket on our support desk and our team will gladly help you out with your issues.
Cheers!
Hi, how do you switch / choose between the pre-made layouts?
Hi there,
You can select any of the theme layout as your homepage here: Dashboard > Settings > Reading > Homepage. There, you can select any of the pre-made layout demo pages as your homepage.
If help is needed, please submit a ticket on our support desk and our team will gladly help you out with your issues.
Thanks
Good Afternoon, I have had a nice time using your theme but the registrar of the domain i was using came to an error we have been unable to resolve, so I am requesting from your side to de-register the theme so I can use it in another domain. Please help
Hello there,
Sure, please post a message to our support team and share us your purchase code so we’ll gladly disconnect your lisense code from your previous domain.
Thanks
Ok, thank you very much for the feedback so I have sent the message waiting for your feedback. Much Appreciated.
Hey,
Sure, disconnected. You may use your lisense code on your new domain without any problem.
Have a nice day! 
thank you good people
You’re welcome.
Enjoy your day!
Does this theme provide support for a multivendor marketplace?
Hi there,
Yes, the theme is compatible with multivendor plugins.
Thanks
1) Does it also support learndash or any other course creating plugins? 2) Does it integrate buddypress?
Hey,
We honestly haven’t tested those plugins but the theme doesn’t block such plugins.
Thanks
I currently have learndash installed and it’s not bad but considering integration with it and also buddypress can be a very huge plus for this theme in future as it’s the only theme within the niche I’ve found close to what I need. Thanks.
Hey,
Glad to hear that is working fine Please also feel free to open a ticket on our support desk using the following link if help is needed.
Thanks
Hi, can you provide link for “Agrikon” theme documentation? Many thanks.
Hi there,
Thank you for purchasing.
Sure, please submit a ticket on our support desk and our team will gladly help you out with your issues.
Cheers!
The Video Pop feature no longer plays videos. Tries everything, different links, local hosted video, nothing works. Amy idea why? We can’t open a ticket as support has expired but this is something that should work. We have version 1.2.3.
Hi
Please report your problem with a preview image or video, we could not fully understand the problem. After testing the problem, we put it on an update list for a solution and an update will be sent within approximately 2 weeks (we update on the same day for important problems). If you purchase a support period to receive technical support, our technical team will update your website within 24 hours. If you do not pay for technical support, you cannot receive special support because we cannot pay the technical unit for their time.
Thank you for your understand
Best
Hi, my purchase code is acf5a324-783e-461d-a289-697b6ea8a704. The old website that I used it is no longer in use and I lost access to that. I want to use it in a new website. Can you reactive it for us?
Hi there,
Sure, I just disconnected your lisense code from your previous domain so you can use it on your actual site now without any problems.
Thanks
Hi Team, I forgot to change the features images of each page, I tried to find the location to change the images but couldn’t’ve succeed . Could you please tell me where and how to change the features image.
Hi
Click on the edit any page/post/product and check right side area, you will see featured image block and can change image.
Thank you for quick reply. Could you please confirm this are need to change? https://prnt.sc/niATbWoX7zpG
I did try to change but not reflected.
Regards
Hey,
Please use our Post/Page Hero ( N ) elementor widget on your page so that you can have a different on per page.
Thanks
I am sorry, could you please share step by step as I didn’t understand, so i can do follow the steps, if you dont mind.
Thanks & Regards
Sure, please post a message to our support account and we’ll share you the details.
Thanks
Hi Team, can you please tell me where to change the theme color, like h3, h2, button color etcc. I forgot those things. Regards
Hi
You can find color options here: admin – left menu – ninetheme – theme options
Also you can change colors via Elementor : Edit your any page, check left side area – settings
hi, I can’t see your demo. the page does not load correctly.
Hi there,
It might be a cache related issue on your end. We just checked the demo for multiple times and all loading well: https://ninetheme.com/themes/agrikon/
Please clear out your browser caches and give another try again.
Thanks
We discovered a connection issue due to RocketCDN servers, currently the CDN team has sent out a server change notification. An outage is expected to last several hours.
Hello. I bought the theme, it is very nice, thank you. How do I use it as a child theme? I don’t want to lose out on updates. And how to change the theme name?
Hi there,
Thanks for reaching out.
Please submit a ticket on our support desk and our team will gladly help you out with your issues.
Cheers!
I just bought the theme. I made a demo transfer, but it was incomplete. No menus? Is there a .psd file of the images?
Hi
Please open a ticket on our support center: https://9theme.ticksy.com/tickets/
Hello, I will buy this theme. Is it up to date? what is the latest version? thanks.
Hi
Yes up to date, compatible with all WordPress and WooCommerce versions.
Really interested in the theme with project, service post type on top of blog article but have a few questions before moving forward to puchasing.
The demo theme makes me think some CSS are missing. I hope it’s just a bug not your intension.
1. Some page like below don’t seem like much CSS applied for narrower mobile screens as if mobile screen output isn’t in mind. https://ninetheme.com/themes/agrikon/projects/ Like there is no padding around the each box or only small circle button is clickable for each project which is not good UI. A small text portfolio title or box itself doesn’t let you click.2. Same thing as #1, just all goes left aligned in smaller screen with no consideration of margin or padding around. Also, date, client, category and services stamp is just sitting at the bottom with no background… text is not visible etc. https://ninetheme.com/themes/agrikon/projects/harvest-innovation/
Would be nice to see them more user-friendly like the blog page…. https://ninetheme.com/themes/agrikon/news/
3. https://ninetheme.com/themes/agrikon/about/ Just example though “30 Years Agriculture Experience” section. Just all goes to left aligned with no padding around when the screen is narrower.
4. Service pages >> Left service menus are not clickable. Plus no padding or margin around main content areas. They are all overwapping. https://ninetheme.com/themes/agrikon/service-details/These small things make me wonder some part of CSS are missing or simply the demo theme itself is broken out of your intension. Or it’s how it is in terms of designer’s point of view? I want to think the theme is not broken if I buy.
Hi
There were problems reading some css files due to a cache error, this feedback was invaluable to us – thank you very much!
You can check these pages with Elementor, some demo fields may be missing things like url (you can enter any links on your website)
We made an update, now you can check back.
Kind regards
Thanks for your prompt reply. Yes, some things may have been with caching issues. I could see great improvement.
A few more things make me think it’s still a big issue if you don’t mind me sharing.
1. All the images from logo to small blog post thunnail images on the entire demo site (https://ibb.co/L8z9Xhv have loading (lazyload?) images everywhere repeated but it should be just 1 without repeat.
2. Small thing which I can adjust on my end but in header hamburger menu and search magnified glass icon is dead-right-close next to each other for each button to be pressed. Very hard. It’s seen on screen width between 577 to 767.
3. Screen width 767 below and above, on https://ninetheme.com/themes/agrikon/, please see images output without padding though they have rounded-edges around (I understand if the radius is 0 though) or buttons such as discover more and send a message on top of or next to each other without gap. Also, on the same latest project list, each tile is big but only a small arrow button (not even the title) is clickable.
4. Footer latest news section, the only title is clickable but not date or image thumbnails.
5. Service page https://ninetheme.com/themes/agrikon/services/ The only title is clickable though each tile is big. Image/icon are not clickable. But maybe that’s part of the design? Not sure but I believe they are not your intention because the UI design is quite good but usability is…
6. Service details page https://ninetheme.com/themes/agrikon/service-details/ >>> Menu on the left is not linked to any page. Aren’t they dynamic menu within the service page (service post-type)?
They are just an accumulation of small things but in terms of user-friendliness, it would be nicer if they are looked after in the same way as blog post cards on the same page.
Please don’t get me wrong. I am not critisizing your theme at all but I believe it would generate much more sales if small things are thought after well considering better screen user experience as much as possible. It’s super difficult to cover all the screen sizes I personally know this by experience but the current demo seems to have a lot of possibility of improvement. For that it is disappointing IMO.
Hi
Some minor issues are demo related, we fixed many of them and thank you very much for your help! We find these feedbacks valuable, although they seem like simple details in general, yes we find them important. We are working on an update for images to be clickable, we always fix some issues like this when our support team requests it. Many areas have been updated in the demo, sorry for the delayed response because sometimes we don’t get notifications for duplicate comments.
Best regards
If you are looking for different features and designs, check out our collection! https://themeforest.net/collections/11054219-responsive-elementor-woocommerce-themes
I bought this theme and the display of the categories on the e-shop page of My Homepage is broken. Support just ignores my problem and does not fix the bug.
What will I do with these tickets if you do not reply and solve the problem ? Two tickets I have opened
Hi there,
Thanks for reaching out.
Our support team never ignores any of our clients and apologises if you feel that way. Our response time may sometimes may up to 24 hours depending on the tickets in the queue and different timezone. We’re working on an update and handle it as well.
Thanks
Hi are psd and copyright on images included?
Hi there,
Thanks for reaching out.
Yes, both PSD file and images are included into the theme package.
Thanks
Hello, I bought your theme. When I install the theme, I cannot view the demo content selection such as Home #1, Home #2. I ask for your help.
Hi there,
Thanks for reaching out.
Sure. Once you import the demodata, you can select any of the homepages as your homepage.
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and our dedicated support team will help you out.
Thanks
Hi Team,
I have purcahsed theme today and tried install theme as per your guidelines but pages, header and footer not coming which I saw on this site: https://ninetheme.com/themes/agrikon/
Please check and do the needful.
Looking your co-operative and support quickly.
Ticket :- 3244610
Regards
Hi there,
Thanks for reaching out.
Sure, our team will back to you as soon as possible. Please check your ticket again.
Thanks
Thank you for quick response. I replied plz check.
Hey,
Sure, it’s done.
Have a nice day!
Thank you team, good response with proper guide.
Today, I have raised ticket, please check asap.
Ticket No:- 3245532
i have bought this tamplate maybe 1 years ago. never install it in my server. today i want to install first time and with elementor 3.10 is confilct and i see critical error. can you tell me what version elementor this work? i have version tamplate 1.0.4
Hi there,
Thanks for reaching out.
Please update your theme to its latest version with Envato Market plugin, which is bundled with our theme and also do not forget to update Agrikon Elementor Addon plugin after updated your theme.
Thanks
